2010 Thought Leader Series

e-Learning Services
The 2010 Thought Leader Series
Participate in WORLD-CLASS, interactive Management & Leadership training via Satellite, Webcast,
and/or DVD

Linkage’s Thought Leader Series is a convenient and cost-effective way to bring some of the most world-renowned leaders right to
your organization. These 90-minute live broadcasts can be easily integrated into your existing leadership and management devel-
opment programs. The broadcasts can be viewed by satellite and webcast and include an interactive Q&A session with the featured
presenter. Additionally, Linkage makes the broadcasts available “on-demand” after the original broadcast date.

Spring 2010 Fall 2010
Carlos Gutierrez Sheena Iyengar
on Leadership from Top to Bottom on The Art of Choosing
March 11, 2010 September 15, 2010
12:00PM–1:30PM ET 11:00AM–12:30PM ET

Marshall Goldsmith Hank Haney
on The Positive Actions Leaders Must Take to on A Roadmap to Excellence
Start Winning Again October 19, 2010
April 14, 2010 11:00AM–12:30PM ET
11:00AM–12:30PM ET

Dan Heath Lynda Gratton
on How to Change Things when Change is Hard on Creating Performance Driven Innovation
May 12, 2010 within your Organization
11:00AM–12:30PM ET November 17, 2010
11:00AM–12:30PM ET

Malcolm Gladwell Michael Roberto
on Why People are Successful on How Great Leaders Prevent Problems
June 17, 2010 Before they Happen
11:00AM–12:30PM ET December 8, 2010
11:00AM–12:30PM ET

Helping thousands of managers & leaders Linkage’s Leadership Series helps Nokia realize
achieve better results!
Call 781.402.5555 to register or for more information.
“ one of our company’s fundamental values:
leaders developing leaders.
Anna Tavis // Nokia
>>

e-Learning Services
>> Spring 2010 speakers

Carlos Gutierrez Marshall Goldsmith
on Leadership from Top to Bottom on The Positive Actions Leaders must Take to Start
“Carlos Gutierrez understands the world Winning Again
of business, from the first rung on the “MOJO moves us to define who we are in
ladder to the very top. He knows exactly a new and illuminating way! MOJO is a
what it takes to help businesses grow and guidebook for the leaders of the future.”
to create jobs.”
— Frances Hesselbein
Throughout his career, Carlos Gutierrez
has witnessed many different styles Mojo is the moment when we feel we’re
of leadership and he has incorporated ‘on a roll’, firing on all cylinders, and
the best of these traits into his own everyone around us senses it. When
life. His leadership journey provided we’re moving forward, making prog-
him an up-close view of both corporate ress, achieving goals, clearing hurdles,
leaders and heads of state and from passing the competition—and doing so
his own experience ascending the leadership ladder. With firsthand with increasing ease. Sports people call this being “in the zone;” oth-
experience in the vast opportunities America has to offer, Carlos ers describe it as “flow.” Marshall describes it as Mojo--“that positive
Gutierrez has a rich range of perspectives on the world of business. spirit toward what we are doing now that starts from the inside and
He understands the point of view of the salesman just starting out, radiates to the outside.” Mojo plays a vital role in our pursuit of hap-
the immigrant forging a career in a new country, the corporate execu- piness and meaning because it is about achieving two simple goals:
tive steering a company with a household name, and the government loving what we do and showing it. And it becomes apparent when the
official working to advance business around the world. positive feelings toward what we are doing come from inside us and
are evident for others to see. In other words, it is the moment when
Participants in this program will learn: there’s no gap between the positive way we perceive ourselves—what
• The varied approaches and surprising tactics all great leaders we are doing—and how we are perceived by others.
have in common Participants in this program will learn:
• Why having the will to lead and the desire to embrace risk cre-
ates dynamic leaders • The three elements needed to maximize professional and
personal mojo
• How to foster environments where innovation can thrive and
superior results can be produced • How to gauge work in terms of mojo
Carlos Gutierrez is the son of Cuban immigrants who began his career • How professionals can measure both ‘personal’ and ‘professional’
selling Kellogg’s cereal to small grocery stores in Mexico City and mojo in their daily lives
eventually rose to become the youngest CEO in the 100-year history Dr. Marshall Goldsmith is a world authority in helping successful
of Kellogg Company. Gutierrez, faced the challenge of reversing the leaders achieve positive, lasting change in behavior: for themselves,
downward spiral in which the respected company found itself. Kellogg their people and their teams. What Got You Here Won’t Get You There
had been under-performing for more than five years and was losing is a New York Times best seller, Wall Street Journal #1 business book
out to its major competitor, General Mills. Pledging to boost profits, and winner of the Harold Longman award for Best Business Book of
Gutierrez developed a strategy that would effectively reinvent how the Year. It has been translated into 23 languages and is a listed best
Kellogg did business and through a series of acquisitions expanded seller in six different countries. Marshall has been ranked as #14 of
Kellogg’s presence in a number of non-cereal areas. Gutierrez directed the Top 50 Thinkers globally. The American Management Association
the Kellogg toward brand building and launching new products to in- named Dr. Goldsmith as one of 50 great thinkers and leaders who
crease sales. To ensure Kellogg maintained its well-known and trusted have influenced the field of management over the past 80 years. Ma-
name in its key categories, Gutierrez increased marketing efforts and jor business press acknowledgments include: Business Week – most
entered into licensing agreements with leaders in children’s enter- influential practitioners in the history of leadership development, The
tainment, including Disney and Nickelodeon. The new strategic plan Times (UK) – 50 greatest living business thinkers, Wall Street Journal
executed by Gutierrez produced results. Between 1999 and 2003 sales - top ten executive educators, Forbes - five most-respected executive
increased 43 percent and earnings 131 percent. Because of his success coaches, Leadership Excellence – top five thinkers on leadership, Eco-
there was speculation Gutierrez might be lured by a larger company nomic Times (India) and Fast Company - America’s preeminent ex-
to bring about another turnaround. In 2005, he was tapped to be ecutive coach. Dr. Goldsmith’s Ph.D. is from UCLA. In 2006 Alliant
the 35th Secretary of the U.S. Department of Commerce. He now International University honored Marshall by naming their schools of
currently sits on the board of several companies including United business and organizational studies - the Marshall Goldsmith School
Technologies, GLW Corning, and Occidental Petroleum. of Management. Marshall is one of a select few advisors who have
been asked to work with over 100 major CEOs and their management
teams. He is co-founder of Marshall Goldsmith Partners, a network
of top-level executive coaches. He served as a member of the Board of
the Peter Drucker Foundation for ten years.

2 To participate or for more information please call 781.402.5555 or visit www.linkageinc.com/disl.htm

linkageinc.com

Dan Heath Malcolm Gladwell
on How to Change Things when Change is Hard on Why People are Successful
“Your success in life isn’t based on your “People don’t rise from nothing....It is only
ability to simply change. It is based on by asking where they are from that we can
your ability to change faster than your unravel the logic behind who succeeds and
competition, customers and business.” who doesn’t.”
— Mark Sanborn — Malcolm Gladwell
Consider change at every level—in- Why are people successful? The secrets
dividual, organizational, and societal. of success can be decoded—and copied
Maybe you want to help your brother and reconstructed. In his stunning new
beat his email addiction. Maybe you book, the bestselling author of The
need your team at work to act more Tipping Point and Blink reveals the
frugally because of the times. Maybe real—and mostly overlooked—secrets
you wish more of your neighbors would to extraordinary success. As in his
bike to work. Usually these topics are treated separately—there is earlier books, Gladwell builds his case with stories of real people, bril-
“change management” advice for executives and “self-help advice” for liantly told from an all-new perspective. He reveals that we pay far too
individuals and “change the world” advice for activists. That’s a shame, much attention to what successful people are like, and too little atten-
because all change efforts have something in common: For anything tion to where successful people are from: their culture, their family,
to change, someone has to start acting differently. We believe there’s and their generation. Gladwell explains what Bill Gates, the Beatles
a way to do exactly that, and to see how, we’ve got to explore one of and other world-class successes have in common, how culture affects
the most fascinating findings of modern psychology. This framework their careers and performance, why some cultures are good at math
is designed for people who don’t have scads of authority or resources. and what drives the so-called “achievement gap” in American educa-
Whether the switch you seek is in your family, in your charity, in your tion. Along the way, Gladwell overturns many of our conventional
organization, or in society at large, you’ll get there by making three notions about what makes a person successful. He creates an entirely
things happen. Come find out what those things are. new model for nurturing success and suggests ways to give people the
best opportunities to succeed. Because we so profoundly personalize
Participants in this program will learn: success, we squander human potential. We miss opportunities to lift
• The three part framework to help you change things in tough others onto the top rung.
times Participants in this program will learn:
• How to make those change efforts stick
• The kinds of circumstances and backgrounds shared by high
• How to turn seemingly hard changes into much easier change performers
efforts
• The predictors of success we consistently overemphasize as well
Dan Heath is the co-author, along with his brother Chip, of the book as those we continue to underemphasize
Made to Stick: Why Some Ideas Survive and Others Die . Made to Stick
is a Business Week and New York Times bestseller, and it has been • Some provocative suggestions on how to nurture success
translated into 23 languages, including Thai, Arabic, and Lithuanian. Malcolm Gladwell has an incomparable gift for interpreting new ideas
Amazon readers voted it one of the top 100 books of 2007, and in the social sciences and making them understandable, and practical
Amazon editors named it the #2 business book of the year. Dan’s to business and general audiences alike. He’s become so successful
new book, Switch, is scheduled for release in February 2010. Dan at this that, in 2005, Time Magazine named Malcolm one of its 100
co-authors a monthly column for Fast Company magazine and serves Most Influential People. Malcolm’s book Outliers: The Story of Success
as a Consultant to the Policy Programs at the Aspen Institute. He has is having an even greater impact than his first two books. In Outliers,
taught and consulted with organizations such as Microsoft, Macy’s, Malcolm suggests an exciting new approach to helping people succeed
Nestle, and the American Heart Association. Prior to joining the by using the factors that really foster success. Outliers debuted as a #1
Aspen Institute, Dan conducted research and wrote case studies for bestseller for The New York Times, The Wall Street Journal, The San
Harvard Business School, and more recently, he worked and taught in Francisco Chronicle, Barnes & Noble, and Publisher’s Weekly. He is
the executive education division of Duke University. the author of two other New York Times #1 bestsellers, The Tipping
Point and Blink. With his first book Malcolm gave organizations new
tools for understanding how trends work. In Blink he analyzed first
impressions—the snap judgments that we all make unconsciously
and instinctively—and he explores how we can master this important
aspect of successful decision-making. Malcolm is a staff writer for the
New Yorker magazine. His editor describes his work as a new genre
of story, an idea-driven narrative that’s focused on the everyday and
combines research with material that’s more personal, social and his-
torical. He now has another bestseller, What the Dog Saw, a compila-
tion of essays from his writings in The New Yorker magazine.

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e-Learning Services
>> Fall 2010 speakers

Sheena Iyengar Hank Haney
on The Art of Choosing on A Roadmap to Excellence
“Choice is the only tool that we have to go “The talent of success is nothing more than
from who we are today to who we want to doing what you can do well and doing well
be tomorrow.” whatever you do without thought of fame.”
— Sheena Iyengar — Henry Wadsworth Longfellow
In our world of interconnected com- Hank Haney was once asked by Forbes
merce, technological revolution, shift- Magazine for the parallels between
ing political and cultural forces, our de- planning for retirement and golf
cisions have far-reaching consequences. instruction. The answer he provided
Whether mundane or momentous, below can be applied by every corpo-
our choices give us the power to define rate leader as they think about the
ourselves and shape our lives. In this challenges of business success in 2010.
presentation, Dr. Sheena Iyengar Hank’s answer was “There are paral-
takes the audience into this complex and dynamic process, revealing lels. The most important thing you can have is a plan, whether that’s
why we make the choices we make, and how we can choose better. for your investments or your golf game. You have to be patient. Both
Whether she is speaking to students, community leaders or CEO’s require long-term approaches. There are ups and downs, and you can’t
of major corporations, Dr. Iyengar’s insights always leave attendees get too high with the ups or too low with the down. Today’s program
inspired about their power to choose. will provide the tremendous insight that can be applied anywhere
from the 18th green to the boardroom from the founder of Hank
Participants in this program will learn: Haney Golf, Inc. and top ranked coach of several major championship
• How leaders can improve on the skill of choice winners.

• Why giving a customer, subordinate or colleague too many Participants in this program will learn:
choices can actually be detrimental • The importance of having a roadmap to guide an individual or
• Why leaders choose against their best interests organization toward its goals

• Whether the desire for choice is an innate trait or driven by • How to better diagnose the challenges that currently exist
culture • Why organizations need to set realistic goals for their organiza-
Sheena Iyengar is the inaugural S.T. Lee Professor of Business in the tion
Management Division of the Columbia Business School. She has Hank Haney developed his desire to teach while majoring in educa-
taught on a wide variety of topics at Columbia for MBA and Executive tion at Tulsa University graduating in 1977. In the years since, Hank
MBA students, including leadership, decision making, creativity, and has enthusiastically set out to be a great instructor of the golf swing.
globalization. Dr. Iyengar was also recently selected by Columbia Uni- He has steadily built a reputation as an instructor, not only to the
versity’s President’s Office to teach at the Global Leadership Fellows club level player, but to touring pros as well. After working as either
Program at the World Economics Forum in Geneva, Switzerland. One the Head Pro, Director of Instruction or Director of Golf at several
of the world’s experts on choice, Dr. Iyengar received a dual degree large golf operations, Hank Haney opened his own golf instruction
from the University of Pennsylvania, consisting of a B.S. in Econom- center in 1991. Hank Haney also operates 4 teaching facilities in the
ics from the Wharton School of Business and a B.A. in psychology Dallas, Texas area. Hank Haney works with his students to develop
with a minor in English from the College of Arts and Sciences. She an accurate plan to improve the flight of their golf ball. By giving
completed her Ph.D. in social psychology from Stanford University. cause and effect analogies, coupled with physical hands on examples,
During her studies at Stanford, Dr. Iyengar became interested in how the student and instructor can create a relationship that will produce
people make choices, particularly the importance and universality positive results. Hank has taught more than 200 touring profession-
of choice in people’s lives In 2002, she was awarded the Presidential als from the PGA, LPGA, and European, Japanese, and Asian tours
Early Career Award for Social Scientists by the Executive Office of the and his pupils have wonder every one of golf’s major events in both
President. Throughout her career, her research has not only appeared the professional and amateur ranks. He has written articles for nu-
in many respected academic journals but is also regularly cited in the merous publications including Golf Digest, Golf Illustrated Magazine
media, including periodicals such as Fortune and Time magazines, the and the Dallas Morning News. Hank has authored 4 books on golf
New York Times, and the Wall Street Journal, on National Public Radio, instruction and has worked with many organizations and businesses
and in popular books including Blink by Malcolm Gladwell and The including the following: Nike, Buick, General Motors, ESPN, Ely Lilly,
Paradox of Choice by Barry Schwartz.It is her passion for this subject CA, IBM, Nortel, EDS, American Express, FBR, Jones Day, Wachovia,
matter that led Dr. Iyengar down the extraordinary path of writing Merrill Lynch, Breakfast Club of America, Chevron, Morgan Stanley,
her forthcoming book The Art of Choosing (publication date March Arean Sports, Golfsmith, PGA of America, European PGA, and many
2010). Whether mundane or life-altering choices define us and shape others “My philosophy as a teacher is to teach my students to become
our lives. In her book, Dr. Iyengar asks the difficult questions about their own best teacher by getting them to understand the flight of the
how and why we choose Dr. Iyengar’s award-winning research reveals golf ball and how it relates to the swing, with emphasis on swinging
that the answers are surprising and profound. the golf club on their own correct swing plane”.


linkageinc.com

Lynda Gratton Michael Roberto
on Creating Performance Driven Innovation within on How Great Leaders Prevent Problems Before they
your Organization Happen
“A good problem-finder recognizes that
Course Description is Coming Soon. small problems often do not occur due
to the negligence or misconduct of an
individual. Instead, small errors frequently
serve as indicators of broader systemic
issues in the organization.”
— Michael Roberto
Do you want to find and prevent
problems before they happen?
Are you tired of “fighting fires”? Start
“detecting smoke” — so you can fix your company’s problems before
they erupt into crisis! Your most dangerous problems are the ones
you don’t even know about. Michael will help you hunt down those
hidden, festering issues: the ones that could destroy your organiza-
tion if you don’t discover them soon. Michael A. Roberto teaches the
skill sets you need to become a world-class “problem hunter.” Roberto
shows leaders how to get past dangerous information “filtering”,
and watch how people behave, not just what they say. You can learn
to pick meaningful patterns out of raw data and encourage smarter
risk-taking and “useful failures.” Roberto first identifies the diverse,
sometimes surprising reasons why problems typically fester in the
shadows, ignored and unaddressed. You’ll discover how to become a
business “anthropologist,” observing how your employees, custom-
ers, and suppliers actually behave, not just how they’re “supposed”
to behave. Last learn how and when to circumvent your gatekeepers
to see crucial raw data...how to “connect the dots” among issues that
seem unrelated, but are really signs of a deeper pattern.
Participants in this program will learn:
• How to hunt down the potential disasters that lie hidden below
the radar of most management planning and strategic decision-
making
• The structural and interpersonal factors that prevent early detec-
tion of hidden problems
• Some skills and techniques for making sure that you recognize
them anyway
• How to build a culture that enables your team to act on what
you’ve learned
Michael Roberto is a preeminent authority on strategic decision-mak-
ing, senior management teams, and neutralizing hidden threats to
your organization. Professor Roberto has studied how interpersonal
dynamics cause catastrophic organizational failures (such as the Co-
lumbia Space Shuttle accident and the 1996 Mount Everest tragedy)
and how to structure decision-making processes for success. He helps
senior executives build the consensus that successful implementa-
tion of a strategy requires and uncover potential disasters before they
destroy your strategy. His newest book, Know What You Don’t Know,
helps business leaders find and prevent problems before they happen,
with practical techniques for recognizing hidden signs of trouble and
for defusing the potential threat. Michael Roberto is the Trustee
Professor of Management at Bryant University.

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e-Learning Services
>> The High Impact Leadership Model™

Leadership Responsibilities Leadership Skills For Emerging Leaders:
Creating the Vision: The leader and her/his team transform the Decision Making: The skill of using empowering processes to drive
charge or mission they have received from the organization into a vi- decisions and take action
sion that creates passionate commitment and an unwillingness to fail.
Relationship Building: The skill of understanding the components
Creating the Organization: The leader enables the development of emotional intelligence and interpersonal effectiveness that help
of an organization that is consistent with the vision and culture of you build the long-term networks you need
its members, provides processes and structures capable of achieving
Leading Teams: The skill of inspiring and driving a team to go be-
strategic goals, is permeable to outside influence, and can adapt to
yond the expected
changing economic, technical, financial and business environments.
Building a Culture of Innovation: The leader creates and sustains
a culture that systematically anticipates future demands and seizes For Senior Leaders:
future opportunities. Strategic Thinking: The skill of using powerful frameworks and
Motivating the Team: The leader focuses her/his efforts on develop- approaches for diagnosing and anticipating competitive threats and
ing people in the directions that will enable them to continue to be taking action on the strategic concerns of your organization
effective in the future. Communication: The skill of communicating and relating to a broad
Producing Results: The price of entry into a leadership role. The range of people internally and externally
leader enables the organization and its members to accomplish ever Leading Change: The skill of understanding and using the most ef-
higher levels of achievement. fective tools and processes to drive needed change

Leadership Competencies For Both:
Focused Drive: The competency of focusing on a goal and harnessing Coaching/Mentoring: The skill of mastering a comfortable coaching
your energy in order to meet that goal style and using it strategically to improve performance
Emotional Intelligence: The competency of understanding and Personal Productivity: The skill of managing yourself and your
mastering your emotions (and recognizing the emotions of others) priorities to take on additional challenges and be successful at the
in a way that instills confidence, motivates, inspires, and enhances next level
group effectiveness
Trusted Influence: The competency of effectively influencing others
by evoking their trust and by placing trust in others to enable their
success
Conceptual Thinking: The competency of conceiving and selecting
innovative strategies and ideas for your organization
Systems Thinking: The competency of rigorously and systematically
connecting processes, events, and systems


linkageinc.com

HIGH IMPACT LEADERSHIP MODEL™

The foundation that drives the selection of our speaker lineup is the High Impact Leadership Model (HILM). The
HILM, co-developed by Linkage and Warren Bennis, is based on over 50 years of empirical observation into the
behavior and performance of hundreds of thousands of managers and leaders around the world.

This observation culminated in a 2-year, longitudinal study comparing managers and leaders that consistently
delivered better results with those who delivered only average results. The behavior-based competencies and
skills found to differentiate the two sets make up the competencies, skills, and responsibilities in the model.

Over the last 12 years, the HILM has been validated and refined through application with over 100,000
thousand leaders and managers around the world making it one of the most reliable and valid leadership
frameworks available today.

Each speaker within this series seeks to cover one of these areas
but will touch upon several others within their presentation. Many
companies will identify the areas that need to be covered within
their organization and combine our upcoming lineup with our
extensive on demand library to construct a customized,
focused internal leadership series.

7

e-Learning Services
>>

The highest quality, most flexible, and Why do leading organizations choose
cost-effective management and leadership Linkage’s Thought Leaders Series?
training solution your organization can buy!

+ World-Class Faculty
The world-class speakers are just the beginning. The
Thought Leader Series is designed and supported Bring valuable content, insight, and perspective from world-
renowned presenters at a fraction of the cost to hire them directly.
with a Participant Guide and Facilitator Guide that
provide numerous tools, resources, and learning
activities to ensure real “take-away” value for your + Global Reach
participants. Use a variety of proven distance learning options (Satellite,
Webcast, and/or DVD) to maximize the global reach and impact of
Whether you use these broadcasts as LIVE stand-alone your training investment.
development programs or integrate them into existing
leadership development initiatives through the ON-
DEMAND option, every program provides an exceptional + Cost-Effective
complement to any manager or leader’s development An unbelievably low “total cost per person” allows you to get
plan. maximum “bang for your buck” with exceptional program quality.

+ Interactive Format
For over a decade, thousands of customers have leveraged Linkage’s Get your specific questions answered by the experts! Participants
Thought Leader Series because of its tremendous quality, impact, and submit questions directly via telephone, e-mail, or fax before and
return on investment. Real customer examples include: during the live programs.
• A Fortune 100 multinational organization that re-brands the
broadcasts as their own Distance Learning Executive Series and
offers the programs to managers and executives around the world.
+ Timely
Timely & Convenient – A 90-minute, highly relevant learning
• A 60,000 person governmental agency that uses the live broad-
cast as well as an Extended View Option (a DVD or Web recording experience that can occur in your conference room, at your
that is circulated to those unavailable for the live broadcast) to desktop and/or at home LIVE or on your own time.
ensure that its current executives and high-potential managers are
continually honing their leadership skills despite travel and budget
restrictions. + Integration with Existing Programs
• A mid-size, high-growth private company that uses the series Many of our clients use the broadcasts as an integral part of their
throughout the year by building the 90-minute broadcasts into a own management and leadership programs, combining them with
series of day-long blended learning development programs offered additional live programs or developmental activities.
by its corporate university.
• A small not-for-profit organization that cannot usually afford
live presentations from such world-renowned speakers, but uses
Linkage’s Thought Leader Series to bring tremendous value,
insight, and leadership lessons to their managers and executives at
an affordable price.
Each broadcast is supported by technical assistance, participant materials,
and facilitator guides.


linkageinc.com

SUPPORT MATERIALS AND RESOURCES
Bringing together the people, tools,
Participant and Facilitator and technology for a truly distinctive
Guides

These guides are created by
learning experience!
an instructional designer
in association with the Linkage’s satellite broadcasts give us a

“
speaker. They are designed
to maximize the power of valuable and cost-effective opportunity to keep
the broadcasts by increas- our finger on the pulse of thought leadership.
ing the essential transfer
Anne Glass // CSC
of knowledge into action.
These comprehensive materials contain insightful pre-program
readings to better prepare the facilitators and participants for The live broadcast and interview format gave
the live event. They also contain many exercises and activities
designed for groups of varying size and experience. Facilitators me the rare opportunity to get to know the
can select those that best support their unique organizational speakers as well as share in their valuable
needs. The facilitator guides also contain over 15 pages of insights.
materials designed to assist newer facilitators with overall
facilitation skills. Richard Ayers // AMD

One-Hour Facilitator Preparation Call The program covered the topics facing
This call is hosted in tandem with the instructional designer participants today and provided clear, simple
who creates the materials in association with the speaker. Dur- models for dealing with leadership challenges.
ing the call, participants are provided with: Jack Brown // Pemco Corporation
• an overview of the speaker’s background and the material
they will cover to help prepare facilitators
• a thorough knowledge of the program materials and how
they can best be used to maximize the impact within their Linkage’s Thought Leader Series Library
own organization
Timeless leadership lessons in a convenient format designed to boost
• an opportunity to ask questions about how to best facilitate your organization’s internal leadership capabilities—from first line
the session with their particular group supervisors to C-suite leaders.

Consisting of 80 of the world’s greatest thought leaders, CEOs,
Internal Marketing Materials political, and military leaders, the complete Thought Leader Series
library offers a keynote retail value of $4.5 million at a fraction of
These materials are designed to increase awareness of, and the cost.
maximize participation in the broadcasts. They include:
Downloadable directly onto your learning management system,
• a one-page, customizable, marketing flyer containing key the full series is yours to tap into at your leisure and to share with
learnings, a brief bio, and a picture of the speaker your leaders 24 hours a day, 365 days a year.
• a brief paper on each program known as “The Background- For complete details, please call Linkage today at 781-402-5555.
er” that contains an overview of the topic and speaker to
increase interest in the program and better prepare partici-
pants for the program
• E-mail announcements for internal communication

Technical Support

A technical consultant will be available to work with you prior
to each live program to assist with any technology-related
questions or issues you have.

9

e-Learning Services
rs
Leadership Responsibilities elle
s t-S
Be

Producing Results
The price of entry into a leadership role. The leader enables the organization and its members to accomplish ever
higher levels of achievement.

Richard Branson Phil Harkins & Dave Liniger
Chairman and CEO of Virgin Brands presents: CEO of Linkage Inc and chairman of Re/Max
Lessons in Leadership International present:
Everybody Wins: Proven Guidelines for
Creating Unprecedented Growth

Henry Mintzberg Quint Studer
Author of The Rise and Fall of Strategic Planning Author of best-seller Results That Last presents:
presents: Transforming a Corporate Culture to Drive
Half Truths of Leadership Sustainable Results

Jack Welch Jack & Suzy Welch
Former chairman and CEO of General Electric Authors of Winning present:
presents: Producing Results: Winning Through
Leadership & Management Flawless Execution

Michael Treacy Marilyn Carlson Nelson
Growth & Strategy Business Transformation Chairman and former CEO of Carlson Companies
Expert presents: presents:
Sustaining Double-Digit Growth in Any How You Lead Matters
Economy

Building a Culture of Innovation
The leader creates and sustains a culture that systematically anticipates future demands and seizes future
opportunities.
Clayton Christensen Rosabeth Moss Kanter
Author of The Innovator’s Dilemma presents: Author, SuperCorp: How Vanguard Companies
Building a Successful Innovation-Driven Create Innovations, Profits, Growth, and Social Good
Organization presents:
How to Create New Growth Businesses in a Leading a SuperCorp
Risk-Minimizing Environment


linkageinc.com

Creating the Organization
The leader enables the development of an organization that is consistent with the vision and culture of its members,
provides processes and structures capable of achieving strategic goals, is permeable to outside influence, and can adapt
to changing economic, technical, financial and business environments.
Rick Belluzzo & Jay Conger Ken Blanchard
Former CEO of Quantum and author of The Leading management expert and author of The
Practice of Leadership present: One Minute Manager presents:
Developing Your Leadership Bench Strength Creating a World-Class Organization

Tommy Franks Rudy Giuliani
Former Commander of US central command Former mayor of NYC presents:
presents: Leading in Difficult Times
Learning to Lead

Michael Hammer Ann Richards
Creator of management theory of Business Former governor of Texas presents:
Process Reengineering presents: Refining Moments for Successful Leaders
Managing Without Structure

Sherron Watkins & Joseph Badaracco, Jr. Margaret Wheatley
Enron whistleblower and Harvard Business Author of Finding Our Way Leadership for an
School professor present: Uncertain Time presents:
Ethics in Leadership Leading in a Networked World

Peter Sheahan Randy Street
Leading expert in workforce trends and Co-author, Who: The A Method for Hiring presents:
generational change presents: Using the “A” Method to Evaluate Talent
Future Proof: How to be Up in a Down Market

11

e-Learning Services
Motivating the Team
The leader focuses her/his efforts on developing people in the directions that will enable them to continue to be effec-
tive in the future.
Marcus Buckingham Mike Krzyzewski
Author of best-seller Go Put Your Strengths to Work Head Coach of the Duke Blue Devils presents:
presents: Coaching to Win: Developing People and
Leverage Your Strengths Teams Who Excel

Creating the Vision
The leader and her/his team transform the charge or mission they have received from the organization into a vision
that creates passionate commitment and an unwillingness to fail.
Warren Bennis David Breashears
The world’s foremost authority on leadership World-class filmaker, adventurer and
and best selling author of On Becoming a Leader mountaineer presents:
presents: Vision, Courage and Passion
The Most Common and Often Fatal Flaws of
Leadership

Benazir Bhutto Mikhail Gorbachev
First female prime minister of Pakistan presents: Former head of the Soviet Union presents:
Diversity Global Leadership

Michael Porter Sandra Taylor
Foremost expert on competitive strategy Former senior vice president of Corporate Social
presents: Responsibility with Starbucks Coffee Company
Creating a Vision for Competitive Advantage presents:
The Business Case of Corporate Social
Responsibility


linkageinc.com

Leadership Competencies

Systems Thinking
The competency of rigorously and systematically connecting processes, events, and systems.
Rosabeth Moss Kanter & Peter Senge Peter Senge
Leading management experts present: Author of the Fifth Discipline presents:
The Keys to Leading/Managing Change/ Systemic Leadership and Change
Strategy & Systems Thinking

Emotional Intelligence
The competency of understanding and mastering your emotions (and recognizing the emotions of others) in a way
that instills confidence, motivates, inspires, and enhances group effectiveness.
Bill George Dan Goleman
Former chairman and CEO of Medtronic Best-selling author of Emotional Intelligence
presents: presents:
Authentic Leadership: Rediscovering the Leadership and Emotional Intelligence
Secrets to Creating Lasting Value Emotionally Intelligent Leadership—Bottom
Line Results

Richard Boyatzis
Author, Resonant Leadership: Renewing Yourself
and Connecting with Others through Mindfulness,
Hope and Compassion presents:
Leading in a New World

Trusted Influence
The competency of effectively influencing others by evoking their trust and by placing trust in others to enable their
success.
Louis Gerstner Dave Ulrich
Former chairman and CEO of IBM presents: Professor, University of Michigan presents:
Organizational Transformation Creating Your Own Leadership Brand

Stephen M.R. Covey John Maxwell
Author, The SPEED of Trust presents: Internationally recognized leadership expert
Leading at the Speed of Trust presents:
The Five Levels of Leadership

13

e-Learning Services
Conceptual Thinking
The competency of conceiving and selecting innovative strategies and ideas for your organization.
Warren Bennis Thomas Friedman
The foremost authority on leadership and best- Author, The World Is Flat presents:
selling author of On Becoming a Leader presents: The Status Quo Is Not an Option: The Leader’s
Leadership Role in Globalization

Seth Godin C.K. Prahalad
Called by BusinessWeek the ultimate entreprenuer Co-Author, The Future of Competition: Co-Creating
of the information age presents: Unique Value with Customers presents:
Idea Marketing Strategy in the New Competitive Landscape

Howard Schultz
Former chairman and CEO of Starbucks presents:
Leadership

Focused Drive
The competency of focusing on a goal and harnessing your energy in order to meet that goal.

Warren Bennis Ken Blanchard
The foremost authority on leadership and best- Leading management expert and author of The
selling author of On Becoming a Leader presents: One Minute Manager presents:
The 6 Core Leadership Capabilities Excellence in Management and Leadership

Larry Bossidy
Former chairman of Honeywell presents:
Execution


linkageinc.com

Leadership Skills

For emerging leaders
Decision Making
The skill of using empowering processes to drive decisions and take action.
Malcolm Gladwell Noel Tichy
Best-selling author of Outliers, The Tipping Point Co-Author of Judgment and one of BusinessWeek’s
and Blink presents: Top 10 Management Gurus presents:
The Power of Rapid Cognition for Business How Winning Leaders Make Great Calls
Leaders

Michael Useem
Author of The Go Point—When It’s Time to Decide
presents:
Reaching the Go Point

Relationship Building
The skill of understanding the components of emotional intelligence and interpersonal effectiveness that help you
build the long-term networks you need.
Keith Ferrazzi Tim Sanders
Founder & CEO of Ferrazzi Greenlight and author Author of best-selling Saving the World at Work
of Never Eat Alone presents: presents:
Relationships for Group Success Leadership and Likability

Bruce Tulgan
Recently included in a Financial Times listing
of the world’s greatest management thinkers
presents:
How to Turn Age Diversity Into a Strategic
Advantage for Your Organzation

15

e-Learning Services
Leading Teams
The skill of inspiring and driving a team to go beyond the expected.

Doris Kearns Goodwin Kimball & Mareen Fisher
Pulitzer Prize-Winning author and world Authors of The Distance Manager and co-founders
renowned historian presents: of The Fisher Group present:
Team of Rivals Leading High Performance Virtual Teams

Patrick Lencioni
Author of BusinessWeek best-seller The Five
Dysfunctions of a Team presents:
Building and Leading a High Performance
Team

For senior leaders
Strategic Thinking
The skill of using powerful frameworks and approaches for diagnosing and anticipating competitive threats and taking
action on the strategic concerns of your organization.

Madeleine Albright Gary Hamel
Former US Secretary of State presents: Harvard professor and leading expert presents:
Global Leadership Strategy on Innovation and Strategy

C.K. Prahalad
Co-Author, The Future of Competition: Co-Creating
Unique Value with Customers presents:
Making Strategy Work-The Future of Value
Creation

Leading Change
The skill of understanding and using the most effective tools and processes to drive needed change.

Margot Morrell and Warren Bennis Tom Peters
Best-selling authors present: Author of all-time best-seller In Search of
Shackleton: A Leadership Journey Excellence presents:
Creating the 21st Century Organization
Change & Leadership
Leadership and Change


linkageinc.com

Communication
The skill of communicating and relating to a broad range of people internally and externally.

Phil Harkins Nick Washienko
Author of Powerful Conversations presents: Leading expert on Executive Communication and
Communicating With Impact former director of the Professional Development
Program of Boston University presents:
Effective Leadership Communication

For both senior and emerging leaders
Coaching/Mentoring
The skill of mastering a comfortable coaching style and using it strategically to improve performance.
Marshall Goldsmith Noel Tichy
Author of Wall Street Journal best-seller, What Got Co-Author of Judgment and one of BusinessWeek’s
You Here Won’t Get You There presents: Top 10 Management Gurus presents:
Coaching for Leadership Leader As Teacher
Coaching & Feedback

Pat Mitchell
President and Chief Executive Officer of PBS
presents:
Leader As Mentor

Personal Productivity
The skill of managing yourself and your priorities to take on additional challenges and be successful at the next level.
David Allen Stephen Covey
Author of Getting Things Done presents: One of Time Magazine’s 25 most influential
The Keys of Execution: Successful Strategies Americans and author of 7 Habits of Highly
Leaders Use to Get Things Done Effective People presents:
Unleashing Human Potential

Tom Davenport Tony Schwartz
Author of Competing on Analytics presents: Author of The Power of Full Engagement presents:
Maximizing Knowledge Worker Productivity: Building Individual & Organizational Capacity
The Next Generation of Management in the Age of Overload

17

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