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Marketing –
“a social process by which individual groups obtain what they need
and want through creating offerings and freely exchanging products and
services of value with others.”
Thus, the process of marketing involves creating a market offering, to
satisfy needs and wants of the present and potential buyers.
HOW TO CREATE A MARKET OFFERING ???
The answer to the question is Marketing Mix.
Marketing Mix –
* is the essence of any marketing endeavour.
* is the main building block of marketing efforts of a firm.
The firm looks for having transaction with the customer, but to have a transaction
the firm has to develop a product or service, design it, pack it, name it, price it,
promote it and distribute it. All these decisions are the core of marketing mix.
The elements of marketing mix are classified
into four categories and through fine mixing
of these elements the superior value products
or services are created for customers.
The elements of marketing mix are also known
as -
Elements of Marketing Mix
“Marketing mix are the set of marketing tools that firm uses to pursue its marketing objectives in the target market.”
PRODUCT
A product is seen as an item that satisfies what a consumer demands. It is a
tangible good or an intangible service. Tangible products are those that have an
independent physical existence. Typical examples of mass-produced, tangible
objects are the motor car and the disposable razor. A less obvious but ubiquitous
mass-produced service is a computer operating system.
Every product is subject to a life-cycle including a growth phase followed by a
maturity phase and finally an eventual period of decline as sales fall. Marketers
must do careful research on how long the life cycle of the product they are
marketing is likely to be and focus their attention on different challenges that
arise as the product moves.
Design
Technology
Usefulness
Convenience
Value
Quality
Packaging
Branding
Accessories
Warranties
Product
Product
 Methods used to improve/differentiate
the product and increase sales or target sales
more effectively to gain a competitive
advantage e.g. --
• Extension strategies
• Specialised versions
• New editions
• Improvements – real or otherwise!
• Changed packaging
• Technology, etc.
Price
Price is the value which a buyer passes on to the seller in lieu
of the product or services provided. Price is the crucial element
of marketing mix because customer is very sensitive to this
element.
Strategies
Skimming
Penetration
Psychological
Cost-Plus
Loss Leader
etc
Price
Price
• Pricing Strategy
• Importance of:
• knowing the
market
• Elasticity
• keeping an eye
on rivals
Place
Place refers to the set of decisions that need to be
taken in order to make the product available. If the
products are not made available to the customers at
the right place at the right time then customer would
not be able to buy them.
Retail
Wholesale
Mail order
Internet
Direct Sales
Peer to Peer
Multi-Channel
Place
Place
• The means by which products and services get from
producer to consumer and where they can be accessed by
the consumer
• The more places to buy the product and the easier it is made to
buy it, the better for the business (and the consumer?)
Promotion
The Promotion element of marketing mix is concerned with
activities that are undertaken to communicate with
customers and distribution channels to enhance the sales of
the firm.
The promotional communication aims at informing and
persuading the customer to buy the product and informing
him about the merits of the product.
Special offers
Advertising
Endorsements
User trials
Direct mailing
Leaflets/posters
Free gifts
Competitions
Joint ventures
Promotion
Promotion
• Strategies
to make the consumer
aware of the existence of a
product or service
• NOT just advertising
THANKYOU!!!

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4 p,s of marketing

  • 1.
  • 2. Marketing – “a social process by which individual groups obtain what they need and want through creating offerings and freely exchanging products and services of value with others.” Thus, the process of marketing involves creating a market offering, to satisfy needs and wants of the present and potential buyers. HOW TO CREATE A MARKET OFFERING ???
  • 3. The answer to the question is Marketing Mix. Marketing Mix – * is the essence of any marketing endeavour. * is the main building block of marketing efforts of a firm. The firm looks for having transaction with the customer, but to have a transaction the firm has to develop a product or service, design it, pack it, name it, price it, promote it and distribute it. All these decisions are the core of marketing mix.
  • 4. The elements of marketing mix are classified into four categories and through fine mixing of these elements the superior value products or services are created for customers. The elements of marketing mix are also known as -
  • 5. Elements of Marketing Mix “Marketing mix are the set of marketing tools that firm uses to pursue its marketing objectives in the target market.”
  • 6.
  • 7. PRODUCT A product is seen as an item that satisfies what a consumer demands. It is a tangible good or an intangible service. Tangible products are those that have an independent physical existence. Typical examples of mass-produced, tangible objects are the motor car and the disposable razor. A less obvious but ubiquitous mass-produced service is a computer operating system. Every product is subject to a life-cycle including a growth phase followed by a maturity phase and finally an eventual period of decline as sales fall. Marketers must do careful research on how long the life cycle of the product they are marketing is likely to be and focus their attention on different challenges that arise as the product moves.
  • 9. Product  Methods used to improve/differentiate the product and increase sales or target sales more effectively to gain a competitive advantage e.g. -- • Extension strategies • Specialised versions • New editions • Improvements – real or otherwise! • Changed packaging • Technology, etc.
  • 10. Price Price is the value which a buyer passes on to the seller in lieu of the product or services provided. Price is the crucial element of marketing mix because customer is very sensitive to this element.
  • 12. Price • Pricing Strategy • Importance of: • knowing the market • Elasticity • keeping an eye on rivals
  • 13. Place Place refers to the set of decisions that need to be taken in order to make the product available. If the products are not made available to the customers at the right place at the right time then customer would not be able to buy them.
  • 15. Place • The means by which products and services get from producer to consumer and where they can be accessed by the consumer • The more places to buy the product and the easier it is made to buy it, the better for the business (and the consumer?)
  • 16. Promotion The Promotion element of marketing mix is concerned with activities that are undertaken to communicate with customers and distribution channels to enhance the sales of the firm. The promotional communication aims at informing and persuading the customer to buy the product and informing him about the merits of the product.
  • 17. Special offers Advertising Endorsements User trials Direct mailing Leaflets/posters Free gifts Competitions Joint ventures Promotion
  • 18. Promotion • Strategies to make the consumer aware of the existence of a product or service • NOT just advertising