Communication skills

COMMUNICATION: DEFINITION Communication, the process of sharing ideas, information, and messages with others in a particular time and place. Communication includes writing and talking, as well as nonverbal communication (such as facial expressions, body language, or gestures), visual communication (the use of images or pictures, such as painting, photography, video, or film), and electronic communication (telephone calls, electronic mail, cable television, or satellite broadcasts). Communication is a vital part of personal life and is also important in business, education, and any other situation where people encounter each other.

What is communication? ,[object Object],[object Object]

Communication ,[object Object],[object Object]

Types of Communication ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Animal Communication ,[object Object],[object Object]

COMPONENTS / ELEMENTS OF LINGUISTIC COMMUNICATION ,[object Object],[object Object],[object Object]

LINGUISTIC COMMUNICATION A B CHOICE INFORMATION GAP RESPONSE/FEEDBACK (VERBAL/NON-VERBAL) BASED ON SITUATION SETTING ROLE RELATION MOOD

Language Language, the principal means used by human beings to communicate with one another. Language is primarily spoken, but it can also be transferred to other media, such as writing Microsoft Encarta Encyclopedia

COMPONENTS OF LANGUAGE ,[object Object],[object Object]

Language Skills ,[object Object],[object Object],[object Object],[object Object]

LISTENING PROCESS Decoding Process Output Input ,[object Object],[object Object],[object Object],Appropriate response: Verbal / Non- verbal Interpretation of discourse taking account of age, sex, topic, accent, setting, role, status, attitude, degree of shared knowledge, etc. ,[object Object],[object Object],[object Object],[object Object],[object Object],Short-term Memory Capacity ,[object Object],[object Object],[object Object],[object Object]

SPEAKING SKILLS ,[object Object],[object Object],[object Object],Speaker Listener

Mechanics of Writing ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

TYPES OF WRITING ,[object Object],[object Object]

Communication Skills : Importance, Benefits, seven c’s, Theories, Barriers Non-Verbal communication Mr. Saboor

Communication Skills : ,[object Object],[object Object],[object Object],[object Object],[object Object]

Non-Verbal communication: ,[object Object],[object Object],[object Object],[object Object],[object Object]

WHY COMMUNICATION SKILLS ARE SO IMPORTANT ? ,[object Object],[object Object],[object Object]

[object Object],[object Object]

Good communication basically has following effects: ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

BENEFITS OF EFFECTIVE COMMUNICATION: ,[object Object],[object Object]

SEVEN C’s OF EFFECTIVE COMMUNICATION ,[object Object]

1. COMPLETENESS ,[object Object],[object Object]

BENEFITS OF COMPLETENESS: ,[object Object],[object Object],[object Object]

2. CONCISENESS ,[object Object],[object Object]

BENEFITS OF CONCISENESS: ,[object Object],[object Object],[object Object]

3. CONSIDERATE ,[object Object],[object Object],[object Object],[object Object]

4. CONCRETENESS ,[object Object]

BENEFITS OF BEING CONCRETE ,[object Object],[object Object],[object Object]

5. CLARITY ,[object Object],[object Object],[object Object],[object Object],[object Object]

6. COURTESY ,[object Object],[object Object]

7. CORRECT NESS ,[object Object]

THEORIES IN COMMUNICATION ,[object Object],[object Object]

Major Theories in Communication ,[object Object],[object Object],[object Object],[object Object],[object Object]

Mechanistic Theory ,[object Object]

Psychological Theory ,[object Object]

Social Constructionist Theory ,[object Object]

Systemic Theory ,[object Object]

Critical Theory ,[object Object]

Barriers to communication ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Language Barriers ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Semantic Barriers ,[object Object],[object Object],[object Object],[object Object]

Psychological Barriers (on the part of listener) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Other barriers to Listening ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Communication skills

Communication skills

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Communication skills