Gamers have a reputation for being impatient. For the average gamer, it's a few seconds' difference between buying that weapon upgrade and saying "screw it, I'll just kill these noobs with the default gear." Now multiply that by a million - that's a lot of money lost and a lot of frustrated players. To this end, Xsolla seeks to provide the fastest, cleanest, prettiest payment interface you could ask for. We process over 500 payment methods, across over 100 currencies, localized for most languages across the globe. Your player will get that gear quickly and easily, no matter how they're paying or what they speak, and you'll get your revenue quickly and cleanly, with very reasonable commissions. We take care of it. For extra sugar on top provide all the expected extras and amenities, including 24/7 native-language customer support, anti-fraud, channeling, analytics, and all sorts of other features to boost your games revenue as much as possible.

1. Xsolla Company Overview
Fall 2014

2. What is Xsolla?
Gateway
Consolidate multiple merchant
accounts under 1 API
Virtual Currency Wallet
Manage user virtual currency
balance and purchase history
Storefront Management
Get the best of multiple monetization
models and pricing strategies
Merchant of Record
Access 600+ payment
methods with 1 contract
Dynamic Payment Page
Optimize payment UI and
payment method portfolio
Fraud Protection
Customer Support
Robust Analytics
Fall 2014

3. Gateway
Consolidate multiple
merchant accounts under
1 API, while keeping direct
financial relationships with
payment providers
Benefit from advanced
integration with payment
providers and cutting-edge
features (e.g. 1 click and
recurring payments) available
for select merchants only
Secure platform stability
with 99.95% uptime
guarantee and emergency
traffic rerouting
Fall 2014

4. Merchant of Record
Get access to 600+
payment methods with
1 contract
Save on credit card
fees while drastically
improving transaction
success rate with our
network of 15+
acquiring banks
Accept payments in
multiple currencies,
settle in one preferred
currency
Take advantage of
Xsolla legal expertise
and subsidiary network
to optimize tax
expenses
Fall 2014

5. Dynamic Payment Page
Customize payment UI to
match game’s aesthetics
Simplify payment process
with 1-click payment and auto
top-up functionality
Prioritize payment methods
according to their relevance to
the user, user location and
purchase history
Achieve and sustain
utmost conversion rate
Ensure ultimate coverage by
allowing users to influence payment
method integration roadmap
Distribute traffic among
payment providers to reduce
cost of channel and guarantee
uninterrupted service
Fall 2014

6. Payment Interface Examples
Fall 2014

7. Storefront Management
Manage virtual items, virtual currency, bundles
& packages, recurring subscriptions
Run targeted promo campaigns to encourage
spontaneous purchases
Increase average transaction value by offering
progressive discount program
Set smart prices in local currencies to reflect
user purchasing power in each region
(9.99 USD / 9.99 EUR / 299 RUB)
Fall 2014

8. Virtual Currency Wallet
Credit and write off funds from
user virtual currency balance
Store payment methods on file
Review user transaction history
Available as Cloud API or SaaS
Fall 2014

9. Storefront & User Transaction History
Fall 2014

10. Customer Support
Payment Related
Customer Support
English, Russian, German, French,
Spanish, Portuguese
Dispute
Resolution
Manual
Review
24/7/365
Online chat, Toll-free
lines, E-mail
Cross-ticket Zendesk integration
Refund and chargeback
management according to the
pre-approved policy
24/7 team of fraud analysts
performs manual reviews of all
cases in the “MAYBE” range
instead of automatic rejection
Fall 2014

11. Fraud Protection
Robust Filters Unusual Transaction
Activities Monitoring Game Specific Analysis
Actual & device IP/time-zone/
language consistency check
Unusual device and device
settings (e.g. screen resolution)
Proxy server usage
Prior chargeback activity
Too many transactions with
one card/email/device
Unusually large payment
amount
IP/email/device
inconsistencies
Other fraud-like patterns
Character level
Registration date
Purchase history
In-game transfers
Fall 2014

12. Analytics
Log into your Merchant Account to get an instant access to
all essential dashboards, comprehensive reports, customer
support log files and important notifications.
Stay on top of the key metrics to streamline
processes surrounding user behavior, marketing and
finances.
Fall 2014

13. Partners
Fall 2014

14. Offices
USA
HQ, Los Angeles, CA
Russia
Perm
South Korea
Seoul
Brazil
Sao Paolo
Fall 2014

15. Xsolla Business Development Team
bizdev@xsolla.com
www.xsolla.com
+1 818 435 6613
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