Like any large structure, the process of building a library website starts long before the first line of code is written: budgets, RFPs, timelines, identifying (and balancing) the needs and preferences of diverse stakeholders, representing complex services and structures -- and all in a design that pleases everyone and complies with brand standards. How do we ensure that overarching concerns like user experience, content strategy and governance, and accessibility don’t simply fall by the wayside as the project progresses? In this session, Courtney Greene McDonald, Head of Discovery & Research Services at Indiana University Libraries, and Rick Cecil, Director of User Experience at Bluespark Labs share five common challenges experienced in library website redesign projects, with tips and insights drawn from their contrasting perspectives from inside and outside the library. Attendees will come away with processes, techniques and methodologies to tackle these common challenges, even before the first wireframe is sketched. This is part of the Designing for Digital Conference. Learn more at www.designingfordigital.com. ** temporary placeholder - check back again soon! **

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