1. Dim Sum Restaurants in
Malaysia
Names Student ID
Gan Sue Jing 0307957
Yam Yih Hwan 0305861
Liong Lee Yee 0306254
Lee Jia Xin 0308389

2. Audience - A group of elderly tourists from Germany
who are visiting Malaysia.
Problem - Interested to try new food but have many
health complications.
Role - As tourist guides, to promote the heritage of
dim sum restaurants in and around Kuala Lumpur. The
ways used to convince them and persuade them.
Task Given

3. Rogerian Approach
Reassure the tourists we hope to persuade by showing
them that having dim sum will not affect their health
Provide view points and identifying what are the
benefits about having dim sum
Earned the confidence of tourists
Showing the tourists that having dim sum couldn’t bring
harm toward them
Arguments Used

4. Choosing food carefully during a dim sum meal in
restaurants:
1. recommended to choose dim sum that are low in total fat
and rich in complex carbohydrate as the staple foods
2. consume about half plate of boiled vegetable per person
(preferably without sauce)
3. consume steamed salty dim sum in moderate amount
4. choose less pan-fried and deep-fried dim sum
5. avoid consuming the soup of rice-in-soup and noodles-in-
soup.
Ways to persuade

5. Advice the elderly tourist to have one to two servings
of low-fat/skimmed dairy products for the rest of the
day to ensure adequate intake of calcium.
Ways to persuade