QSM Chap 10 Service Culture in Tourism and Hospitality Industry.pptx
Trends Report 2011 UK & Europe
1. TABLE OF CONTENTS
Executive Summary 2
United Kingdom
Internet Usage 3
Online Activities 4
Advertising Spend 5
Internet Advertising 6
Paid Search 7
Display Advertising 8
Mobile Marketing 9
Social Media 10
Europe
Internet Usage 14
Internet Advertising 15
Social Media 16
France Overview 17
Source of all statistics:
Spain Overview 20
The Netherlands Overview 23
About WSI 26