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B2B	
  Social	
  Marke:ng	
  
                  Driving	
  Demand	
  and	
  Awareness	
  with	
  Social	
  Media	
  




                                  Eric	
  Schwartzman,	
  author	
  	
  
                      “Social	
  Marke6ng	
  to	
  the	
  Business	
  Customer”	
  
                                    Keynote	
  -­‐	
  PR	
  Summit	
  
#prsummitsf	
                                                                            @ericschwartzman	
  
HOW	
  TO:	
  Build	
  Awareness	
  and	
  Generate	
  Leads	
  

                                                A	
  G	
  E	
  N	
  D	
  A	
  



            HOW:	
  

            o  B2B	
  Social	
  Media	
  is	
  Different	
  
            o  You	
  Can	
  Market	
  through	
  Social	
  Media	
  
            o  You	
  Can	
  Prepare	
  for	
  What’s	
  Next	
  




#prsummitsf	
                                                                         @ericschwartzman	
  
HOW	
  TO:	
  Build	
  Awareness	
  and	
  Generate	
  Leads	
  

                                                       A	
  G	
  E	
  N	
  D	
  A	
  



            HOW:	
  

            o  B2B	
  Social	
  Media	
  is	
  Different	
  
            o  You	
  Can	
  Market	
  through	
  Social	
  Media	
  
            o  You	
  Can	
  Prepare	
  for	
  What’s	
  Next	
  




#prsummitsf	
                        I’ll	
  Display	
  Follow	
  Up	
  Resource	
  Links	
  Here	
     @ericschwartzman	
  
Value	
  of	
  B2B	
  Social	
  Media	
  



                                                                                                      •  73	
  blogs	
  

                                                                                                      •  17	
  bloggers	
  

                                                                                                      •  600%	
  jump	
  in	
  leads	
  

                                                                                                      •  Top	
  quality	
  




              Get	
  engineers	
  talking	
  to	
  engineers	
  and	
  get	
  everyone	
  else	
  out	
  of	
  the	
  middle.”	
  
                                                                                            Rick	
  Short,	
  Marcom	
  Director	
  

                                                                                                                                  4	
  
#prsummitsf	
                      Case	
  Study:	
  h[p://ontherecordpodcast.com/emerson	
  	
                            @ericschwartzman	
  
Adop:on	
  of	
  B2B	
  Social	
  Media	
  


          93%	
  of	
  all	
  B2B	
  marketers	
  are	
  engaged	
  in	
  some	
  form	
  of	
  social	
  media	
  marke6ng.	
  


                       Social	
  Media	
  Channel	
                                            Adop:on	
  by	
  B2B	
  Marketers	
  
                       Linkedin	
                                                              72%	
  
                       Facebook	
                                                              71%	
  
                       Twi[er	
                                                                67%	
  
                       YouTube	
                                                               48%	
  
                       Blogging	
                                                              44%	
  
                       Online	
  Communi6es	
                                                  22%	
  




#prsummitsf	
              Source:	
  Emerging	
  Trends	
  in	
  B-­‐to-­‐B	
  Social	
  Media	
  Marke6ng:	
  Insights	
  From	
  the	
  Field	
  	
     @ericschwartzman	
  
Why	
  B2B	
  Social	
  Marke:ng	
  is	
  Different	
  




#prsummitsf	
     Get	
  this	
  INFOGRAPHIC:	
  h[p://www.flickr.com/photos/ericschwartzman/4514443625/	
  	
     @ericschwartzman	
  
Advantages	
  of	
  Social	
  Media	
  




                             Paid	
                 Earned	
  




                          Brochures	
                 Blogs	
  




                           Phone	
             Social	
  Networks	
  




                                                                               7	
  
#prsummitsf	
                                                           @ericschwartzman	
  
Advantages	
  of	
  Social	
  Media	
  




                             Paid	
                 Earned	
  




                          Brochures	
                 Blogs	
  

                                                                        Digital	
  Breadcrumbs:	
  
                                                                        Discoverable	
  and	
  
                                                                        Shareable	
  

                           Phone	
             Social	
  Networks	
  




                                                                                            8	
  
#prsummitsf	
                                                                        @ericschwartzman	
  
Produc:vity	
  Gains	
  of	
  Social	
  Media	
  




#prsummitsf	
                                       @ericschwartzman	
  
How	
  Filters	
  Change	
  the	
  Marke:ng	
  Game	
  




#prsummitsf	
                                                  @ericschwartzman	
  
Spamming	
  the	
  Stream	
  is	
  Ineffec:ve	
  




#prsummitsf	
  
                                h[p://twi[er.com	
  	
     @ericschwartzman	
  
But	
  That	
  Doesn’t	
  Stop	
  Most	
  Businesses	
  




#prsummitsf	
     HOW	
  TO:	
  Market	
  via	
  Facebook:	
  h[p://ontherecordpodcast.com/facebooks-­‐pages	
  	
     @ericschwartzman	
  
Step	
  1:	
  Listening	
  for	
  Opportuni:es	
  




#prsummitsf	
               Sign	
  Up:	
  www.google.com/reader	
  	
     @ericschwartzman	
  
Step	
  2:	
  Build	
  Embassies	
  




#prsummitsf	
     HOW	
  TO:	
  Generate	
  Leads	
  on	
  SlideShare:	
  h[p://ontherecordpodcast.com/slideshare	
  	
     @ericschwartzman	
  
Step	
  3:	
  Socialize	
  the	
  Homeland	
  


                                       Homeland	
  




                                                      Integrate	
  a	
  blog	
  into	
  the	
  
                                                           corporate	
  site	
  




                                                                                                  15	
  
#prsummitsf	
                                                                             @ericschwartzman	
  
Step	
  3:	
  Homeland/Embassy	
  Strategy	
  


                  Embassy	
      Homeland	
       Embassy	
  




                   Search	
  
                                                   TwiVer	
  

                  Embassy	
                       Embassy	
  




                  Linkedin	
                     SlideShare	
  



                                                              16	
  
#prsummitsf	
                                           @ericschwartzman	
  
Step	
  3:	
  Integrate	
  Social	
  Media	
  into	
  Work	
  Flows	
  




                  New	
  Business	
  
                  Presenta6on,	
  Speech	
  
                  or	
  Event	
  




#prsummitsf	
                                                             @ericschwartzman	
  
Step	
  3:	
  Integrate	
  Social	
  Media	
  into	
  Work	
  Flows	
  




                                    MP3	
  	
  Podcast	
  



                  New	
  Business	
  
                  Presenta6on,	
  Speech	
  
                  or	
  Event	
  




#prsummitsf	
                                                             @ericschwartzman	
  
Step	
  3:	
  Integrate	
  Social	
  Media	
  into	
  Work	
  Flows	
  




                                                              Text	
  Transcript	
  	
  
                                                              Blog	
  Post	
  


                                    MP3	
  	
  Podcast	
  



                  New	
  Business	
  
                  Presenta6on,	
  Speech	
  
                  or	
  Event	
  




#prsummitsf	
                                                                               @ericschwartzman	
  
Step	
  3:	
  Integrate	
  Social	
  Media	
  into	
  Work	
  Flows	
  




                                                                                            PowerPoint	
  	
  
                                                                                            SlideShare	
  
                                                              Text	
  Transcript	
  	
  
                                                              Blog	
  Post	
  


                                    MP3	
  	
  Podcast	
  



                  New	
  Business	
  
                  Presenta6on,	
  Speech	
  
                  or	
  Event	
  




#prsummitsf	
                                                                                                     @ericschwartzman	
  
Step	
  3:	
  Integrate	
  Social	
  Media	
  into	
  Work	
  Flows	
  




                                                                                                                  Video	
  	
  Webcast	
  
                                                                                                                  &	
  YouTube	
  
                                                                                            PowerPoint	
  	
  
                                                                                            SlideShare	
  
                                                              Text	
  Transcript	
  	
  
                                                              Blog	
  Post	
  


                                    MP3	
  	
  Podcast	
  



                  New	
  Business	
  
                  Presenta6on,	
  Speech	
  
                  or	
  Event	
  




#prsummitsf	
                                                                                                                             @ericschwartzman	
  
Step	
  3:	
  Integrate	
  Social	
  Media	
  into	
  Work	
  Flows	
  




                                                                                                                  Video	
  	
  Webcast	
  
                                                                                                                  &	
  YouTube	
  
                                                                                            PowerPoint	
  	
  
                                                                                            SlideShare	
  
                                                              Text	
  Transcript	
  	
  
                                                              Blog	
  Post	
  


                                    MP3	
  	
  Podcast	
  



                  New	
  Business	
  
                  Presenta6on,	
  Speech	
  
                  or	
  Event	
  




#prsummitsf	
                                                                                                                             @ericschwartzman	
  
Step	
  4:	
  Measure	
  the	
  Results	
  




#prsummitsf	
  
                  HOW	
  TO:	
  Google	
  Analy6cs	
  Overview	
  -­‐	
  www.ontherecordpodcast.com/analy6cs	
     @ericschwartzman	
  
Steps	
  1-­‐4:	
  Framework	
  for	
  Social	
  Marke:ng	
  Ac:va:on	
  

                                                 Ac:vity	
                        Tool	
  

                         •  Social	
  Media	
  Monitoring	
  
           Step	
  1	
   •  Social	
  Media	
  Mapping	
  

                         •  Social	
  Media	
  Par6cipa6on	
  
           Step	
  2	
   •  Social	
  Media	
  Engagement	
  	
  

                         •  Social	
  Media	
  Management	
  
           Step	
  3	
   •  Social	
  Media	
  Marke6ng	
  

                            •  Measure	
  and	
  Evaluate	
  the	
  Results	
  
            Step	
  4	
  



                                                                                                   24	
  
#prsummitsf	
                                                                                @ericschwartzman	
  
Steps	
  1-­‐4:	
  Framework	
  for	
  Social	
  Marke:ng	
  Ac:va:on	
  

                                                 Ac:vity	
                        Tool	
  

                         •  Social	
  Media	
  Monitoring	
  
           Step	
  1	
   •  Social	
  Media	
  Mapping	
  

                         •  Social	
  Media	
  Par6cipa6on	
  
           Step	
  2	
   •  Social	
  Media	
  Engagement	
  	
  

                         •  Social	
  Media	
  Management	
  
           Step	
  3	
   •  Social	
  Media	
  Marke6ng	
  

                            •  Measure	
  and	
  Evaluate	
  the	
  Results	
  
            Step	
  4	
  



                                                                                                   25	
  
#prsummitsf	
                                                                                @ericschwartzman	
  
Steps	
  1-­‐4:	
  Framework	
  for	
  Social	
  Marke:ng	
  Ac:va:on	
  

                                                 Ac:vity	
                        Tool	
  

                         •  Social	
  Media	
  Monitoring	
  
           Step	
  1	
   •  Social	
  Media	
  Mapping	
  

                         •  Social	
  Media	
  Par6cipa6on	
  
           Step	
  2	
   •  Social	
  Media	
  Engagement	
  	
  

                         •  Social	
  Media	
  Management	
  
           Step	
  3	
   •  Social	
  Media	
  Marke6ng	
  

                            •  Measure	
  and	
  Evaluate	
  the	
  Results	
  
            Step	
  4	
  



                                                                                                   26	
  
#prsummitsf	
                                                                                @ericschwartzman	
  
Steps	
  1-­‐4:	
  Framework	
  for	
  Social	
  Marke:ng	
  Ac:va:on	
  

                                                 Ac:vity	
                        Tool	
  

                         •  Social	
  Media	
  Monitoring	
  
           Step	
  1	
   •  Social	
  Media	
  Mapping	
  

                         •  Social	
  Media	
  Par6cipa6on	
  
           Step	
  2	
   •  Social	
  Media	
  Engagement	
  	
  

                         •  Social	
  Media	
  Management	
  
           Step	
  3	
   •  Social	
  Media	
  Marke6ng	
  

                            •  Measure	
  and	
  Evaluate	
  the	
  Results	
  
            Step	
  4	
  



                                                                                                   27	
  
#prsummitsf	
                                                                                @ericschwartzman	
  
What’s	
  Next?	
  Mobile	
  Search	
  Op:miza:on	
  




#prsummitsf	
     HOW	
  TO:	
  Op6mize	
  Your	
  Site	
  for	
  Mobile	
  Search:	
  ontherecordpodcast.com/mobile	
     @ericschwartzman	
  
Cisco	
  Events	
  iPhone	
  App	
  




#prsummitsf	
                          @ericschwartzman	
  
The	
  Challenge:	
  Overcoming	
  Digital	
  Illiteracy	
  




#prsummitsf	
     Hands	
  On	
  Social	
  Media	
  Training:	
  h[p://www.socialmediabootcamp.com	
  	
     @ericschwartzman	
  
Follow	
  Up	
  Resource:	
  B2B	
  Social	
  Marke:ng	
  Book	
  




                                                                       Eric	
  Schwartzman	
  


                                                                  DOWNLOAD	
  THE	
  DECK	
  
                                                               www.B2BSocialMediaBook.com	
   	
  

                         Available:	
  	
  
                  Amazon	
  ::	
  Barnes	
  &	
  Noble	
  
                   Borders	
  ::	
  iPad	
  ::	
  Kindle	
  

#prsummitsf	
                                                                                    @ericschwartzman	
  
K.I.T.	
  
                              (310)	
  463-­‐4026	
  	
        	
     	
     	
     	
  Phone	
  

                              my-­‐calendar             	
     	
     	
     	
     	
  Calendar	
  

                              eric[at]ericschwartzman[dot]com                       	
  Email	
  

                              ericschwartzman.com                     	
     	
     	
  Website	
  

                              ontherecordpodcast.com 	
                      	
     	
  Podcast	
  

                              spinfluencer.com                  	
     	
     	
     	
  Blog	
  

                              @ericschwartzman 	
                     	
     	
     	
  Twi[er	
  

                              facebook.com/ericschwartzman 	
                       	
  Facebook	
  

                              linkedin.com/in/schwartzman	
   	
                    	
  Linkedin	
  	
  

                              youtube.com/spinfluencer 	
                     	
     	
  YouTube	
  	
  

                              slideshare.net/ericschwartzman	
  	
                  	
  Slideshare	
  

         Copyright applies to this document – some rights reserved. This work is licensed under a Creative Commons.
                  Attribution-non commercial-share alike 3.0 license. http://creativecommons.org/licenses/by-nc-sa/3.0
#prsummitsf	
                                                                                                            @ericschwartzman	
  

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Prsummitkeynote 110727164350-phpapp01

  • 1. B2B  Social  Marke:ng   Driving  Demand  and  Awareness  with  Social  Media   Eric  Schwartzman,  author     “Social  Marke6ng  to  the  Business  Customer”   Keynote  -­‐  PR  Summit   #prsummitsf   @ericschwartzman  
  • 2. HOW  TO:  Build  Awareness  and  Generate  Leads   A  G  E  N  D  A   HOW:   o  B2B  Social  Media  is  Different   o  You  Can  Market  through  Social  Media   o  You  Can  Prepare  for  What’s  Next   #prsummitsf   @ericschwartzman  
  • 3. HOW  TO:  Build  Awareness  and  Generate  Leads   A  G  E  N  D  A   HOW:   o  B2B  Social  Media  is  Different   o  You  Can  Market  through  Social  Media   o  You  Can  Prepare  for  What’s  Next   #prsummitsf   I’ll  Display  Follow  Up  Resource  Links  Here   @ericschwartzman  
  • 4. Value  of  B2B  Social  Media   •  73  blogs   •  17  bloggers   •  600%  jump  in  leads   •  Top  quality   Get  engineers  talking  to  engineers  and  get  everyone  else  out  of  the  middle.”   Rick  Short,  Marcom  Director   4   #prsummitsf   Case  Study:  h[p://ontherecordpodcast.com/emerson     @ericschwartzman  
  • 5. Adop:on  of  B2B  Social  Media   93%  of  all  B2B  marketers  are  engaged  in  some  form  of  social  media  marke6ng.   Social  Media  Channel   Adop:on  by  B2B  Marketers   Linkedin   72%   Facebook   71%   Twi[er   67%   YouTube   48%   Blogging   44%   Online  Communi6es   22%   #prsummitsf   Source:  Emerging  Trends  in  B-­‐to-­‐B  Social  Media  Marke6ng:  Insights  From  the  Field     @ericschwartzman  
  • 6. Why  B2B  Social  Marke:ng  is  Different   #prsummitsf   Get  this  INFOGRAPHIC:  h[p://www.flickr.com/photos/ericschwartzman/4514443625/     @ericschwartzman  
  • 7. Advantages  of  Social  Media   Paid   Earned   Brochures   Blogs   Phone   Social  Networks   7   #prsummitsf   @ericschwartzman  
  • 8. Advantages  of  Social  Media   Paid   Earned   Brochures   Blogs   Digital  Breadcrumbs:   Discoverable  and   Shareable   Phone   Social  Networks   8   #prsummitsf   @ericschwartzman  
  • 9. Produc:vity  Gains  of  Social  Media   #prsummitsf   @ericschwartzman  
  • 10. How  Filters  Change  the  Marke:ng  Game   #prsummitsf   @ericschwartzman  
  • 11. Spamming  the  Stream  is  Ineffec:ve   #prsummitsf   h[p://twi[er.com     @ericschwartzman  
  • 12. But  That  Doesn’t  Stop  Most  Businesses   #prsummitsf   HOW  TO:  Market  via  Facebook:  h[p://ontherecordpodcast.com/facebooks-­‐pages     @ericschwartzman  
  • 13. Step  1:  Listening  for  Opportuni:es   #prsummitsf   Sign  Up:  www.google.com/reader     @ericschwartzman  
  • 14. Step  2:  Build  Embassies   #prsummitsf   HOW  TO:  Generate  Leads  on  SlideShare:  h[p://ontherecordpodcast.com/slideshare     @ericschwartzman  
  • 15. Step  3:  Socialize  the  Homeland   Homeland   Integrate  a  blog  into  the   corporate  site   15   #prsummitsf   @ericschwartzman  
  • 16. Step  3:  Homeland/Embassy  Strategy   Embassy   Homeland   Embassy   Search   TwiVer   Embassy   Embassy   Linkedin   SlideShare   16   #prsummitsf   @ericschwartzman  
  • 17. Step  3:  Integrate  Social  Media  into  Work  Flows   New  Business   Presenta6on,  Speech   or  Event   #prsummitsf   @ericschwartzman  
  • 18. Step  3:  Integrate  Social  Media  into  Work  Flows   MP3    Podcast   New  Business   Presenta6on,  Speech   or  Event   #prsummitsf   @ericschwartzman  
  • 19. Step  3:  Integrate  Social  Media  into  Work  Flows   Text  Transcript     Blog  Post   MP3    Podcast   New  Business   Presenta6on,  Speech   or  Event   #prsummitsf   @ericschwartzman  
  • 20. Step  3:  Integrate  Social  Media  into  Work  Flows   PowerPoint     SlideShare   Text  Transcript     Blog  Post   MP3    Podcast   New  Business   Presenta6on,  Speech   or  Event   #prsummitsf   @ericschwartzman  
  • 21. Step  3:  Integrate  Social  Media  into  Work  Flows   Video    Webcast   &  YouTube   PowerPoint     SlideShare   Text  Transcript     Blog  Post   MP3    Podcast   New  Business   Presenta6on,  Speech   or  Event   #prsummitsf   @ericschwartzman  
  • 22. Step  3:  Integrate  Social  Media  into  Work  Flows   Video    Webcast   &  YouTube   PowerPoint     SlideShare   Text  Transcript     Blog  Post   MP3    Podcast   New  Business   Presenta6on,  Speech   or  Event   #prsummitsf   @ericschwartzman  
  • 23. Step  4:  Measure  the  Results   #prsummitsf   HOW  TO:  Google  Analy6cs  Overview  -­‐  www.ontherecordpodcast.com/analy6cs   @ericschwartzman  
  • 24. Steps  1-­‐4:  Framework  for  Social  Marke:ng  Ac:va:on   Ac:vity   Tool   •  Social  Media  Monitoring   Step  1   •  Social  Media  Mapping   •  Social  Media  Par6cipa6on   Step  2   •  Social  Media  Engagement     •  Social  Media  Management   Step  3   •  Social  Media  Marke6ng   •  Measure  and  Evaluate  the  Results   Step  4   24   #prsummitsf   @ericschwartzman  
  • 25. Steps  1-­‐4:  Framework  for  Social  Marke:ng  Ac:va:on   Ac:vity   Tool   •  Social  Media  Monitoring   Step  1   •  Social  Media  Mapping   •  Social  Media  Par6cipa6on   Step  2   •  Social  Media  Engagement     •  Social  Media  Management   Step  3   •  Social  Media  Marke6ng   •  Measure  and  Evaluate  the  Results   Step  4   25   #prsummitsf   @ericschwartzman  
  • 26. Steps  1-­‐4:  Framework  for  Social  Marke:ng  Ac:va:on   Ac:vity   Tool   •  Social  Media  Monitoring   Step  1   •  Social  Media  Mapping   •  Social  Media  Par6cipa6on   Step  2   •  Social  Media  Engagement     •  Social  Media  Management   Step  3   •  Social  Media  Marke6ng   •  Measure  and  Evaluate  the  Results   Step  4   26   #prsummitsf   @ericschwartzman  
  • 27. Steps  1-­‐4:  Framework  for  Social  Marke:ng  Ac:va:on   Ac:vity   Tool   •  Social  Media  Monitoring   Step  1   •  Social  Media  Mapping   •  Social  Media  Par6cipa6on   Step  2   •  Social  Media  Engagement     •  Social  Media  Management   Step  3   •  Social  Media  Marke6ng   •  Measure  and  Evaluate  the  Results   Step  4   27   #prsummitsf   @ericschwartzman  
  • 28. What’s  Next?  Mobile  Search  Op:miza:on   #prsummitsf   HOW  TO:  Op6mize  Your  Site  for  Mobile  Search:  ontherecordpodcast.com/mobile   @ericschwartzman  
  • 29. Cisco  Events  iPhone  App   #prsummitsf   @ericschwartzman  
  • 30. The  Challenge:  Overcoming  Digital  Illiteracy   #prsummitsf   Hands  On  Social  Media  Training:  h[p://www.socialmediabootcamp.com     @ericschwartzman  
  • 31. Follow  Up  Resource:  B2B  Social  Marke:ng  Book   Eric  Schwartzman   DOWNLOAD  THE  DECK   www.B2BSocialMediaBook.com     Available:     Amazon  ::  Barnes  &  Noble   Borders  ::  iPad  ::  Kindle   #prsummitsf   @ericschwartzman  
  • 32. K.I.T.   (310)  463-­‐4026            Phone   my-­‐calendar          Calendar   eric[at]ericschwartzman[dot]com  Email   ericschwartzman.com      Website   ontherecordpodcast.com      Podcast   spinfluencer.com        Blog   @ericschwartzman        Twi[er   facebook.com/ericschwartzman    Facebook   linkedin.com/in/schwartzman      Linkedin     youtube.com/spinfluencer      YouTube     slideshare.net/ericschwartzman      Slideshare   Copyright applies to this document – some rights reserved. This work is licensed under a Creative Commons. Attribution-non commercial-share alike 3.0 license. http://creativecommons.org/licenses/by-nc-sa/3.0 #prsummitsf   @ericschwartzman