course material

1. Health Care Leadership Self-Assessment
STAR Format Competency Rating Table Instructions: 1. In the Rating column: As a baseline,
rate the level at which you demonstrated the NCHL competency at the start of your MHA
program on a scale of 1 (novice) to 9 (expert). Then, rate the level at which you currently
demonstrate that competency, again on a scale of 1 to 9. 2. Situation, Task, Action, and
Result columns: Describe the situation in which you demonstrated the competency,
describe the task you completed, briefly convey the action you took, and state the result of
that action on a scale of 1 (worst) to 5 (best). 3. Outcome Rating column: Rate the outcome
of the example you provided on a scale of 1 (least desirable) to 5 (most desirable.) 4. As the
final item, after completing your competency ratings in the table below, analyze your
competencies and provide a short narrative of any new insights, as well as a
recommendation for future development. NCHL Competency Rating (1–9) Accountability:
Confront performance problems. Baseline = Current = Achievement Orientation: Set and
work to meet challenging goals. Baseline = Current = Change Leadership: Challenge status
quo. Baseline = Current = Collaboration: Encourage others. Baseline = Current = Situation
Task Action Result (1–5) Outcome Rating (1–5) 1 NCHL Competency Rating (1–9) Financial
Skills: Evaluate financial analyses and investments. Baseline = Current = Impact and
Influence: Use indirect influence. Baseline = Current = Information Seeking: Conduct
research to maintain knowledge. Baseline = Current = Initiative: Take action on long-term
opportunities. Baseline = Current = Innovative Thinking: Apply “tried and true” concepts or
trends. Baseline = Current = Interpersonal Understanding: Commit to understand others.
Baseline = Current = Situation Task Action Result (1–5) Outcome Rating (1–5) 2 NCHL
Competency Rating (1–9) Organizational Awareness: Adapt actions to climate and culture.
Baseline = Current = Performance Measurement: Monitor a “scorecard” of quantitative and
qualitative measures. Baseline = Current = Process Management & Organizational Design:
Benchmark best processes and practices. Baseline = Current = Project Management: Provide
project oversight and sponsorship. Baseline = Current = SelfConfidence: Take on challenges.
Baseline = Current = SelfDevelopment: Pursue longterm personal development. Baseline =
Current = Situation Task Action Result (1–5) Outcome Rating (1–5) 3 NCHL Competency
Rating (1–9) Strategic Orientation: Conduct environmental scanning. Baseline = Current =
Team Leadership: Demonstrate leadership. Baseline = Current = Communication Skills:
Communicate in a clear, logical, and grammatical manner. Baseline = Current = Situation
Task Action Result (1–5) Outcome Rating (1–5) Competency Analysis [Write your analysis
here.] 4 Overview Assess the development of your health care leadership competencies

2. over the course of your MHA program, using a STAR Format Competency Rating Table.
There is no page limit for this assessment. Note: Each assessment of your capstone project
is built on the work you have completed in previous assessments. Therefore, you must
complete the assessments in this course in the order in which they are presented.
Throughout their careers, health care leaders must regularly assess their individual
competencies and how those competencies align with the organizational needs and
priorities. Changing laws, regulations, technology, consumer preferences, medical treatment
advances, and external environmental shifts can affect the skill sets needed for an effective
leadership. An accurate self-assessment is the first step in identifying potential gaps and in
developing an action plan to close those potential gaps. This assessment provides an
opportunity for you to examine your leadership skills with respect to the NCHL health
leadership competencies, and assess your progress in developing those skills as you
progress through your program. By successfully completing this assessment, you will
demonstrate your proficiency in the following course competencies and assessment
criteria: • • • Competency 1: Transformation: Facilitate a change process that effectively
involves patients, communities, and professionals in the improvement and delivery of
health care and wellness. • Assess personal progress toward developing NCHL health
leadership competencies. • Analyze personal health leadership competencies. Competency
2: Execution: Translate strategy to develop and maintain optimal organizational
performance in health care settings. • Evaluate the outcomes of demonstrated health care
leadership that illustrate NCHL competencies. Competency 3: People: Create an
organizational climate that values and supports employees and colleagues in health care
settings. • Describe specific examples of how you have demonstrated NCHL health
leadership competencies, with the intent of improving health care outcomes. • Identify
measurable action steps for one’s future career advancement. • Explain how one’s newly
acquired academic skills can be applied in the workplace. Assignment Instruction Note: This
assessment completes your capstone project and should be completed last. Preparation
This assessment is in two parts: • • Part 1: Leadership Self-Assessment. • You will assess the
development of your leadership skills over the course of your MHA program. Part 2:
Personal Development Plan. • You will identify measurable action steps for future career
development. Review the NCHL Health Leadership Competency Model and STAR Format
Competency Rating Table documents, linked in the Resources of this u nit. (Note: There are
26 total competencies listed in the NHCL Competency Model. You will need to assess 19 of
the 26 NHCL competencies, as they are listed in the STAR Format Competency Rating
Table.) Requirements Part 1: Leadership Self-Assessment Complete a self-assessment of
your health leadership competencies. Use the STAR Format Competency Rating Table,
linked in the Resources of this unit, to record your assessment. Instructions for filling in the
table are included in the document. • • Note: The requirements outlined below correspond
to the first four grading criteria in the scoring guide. Be sure that your self-assessment
addresses each point, at a minimum. You may also want to read the Health Care Leadership
Self Assessment Scoring Guide to better understand how each criterion will be assessed.
Assess personal progress toward developing NCHL health leadership competencies. •
Compare your baseline competency rating at the start of your program with your current

3. competency rating. • Find examples of demonstrated leadership that support your
assessment. Describe specific examples of how you have demonstrated NCHL health
leadership competencies, with the intent of improving health care outcomes. • Provide the
most current, relevant examples of how you hav e demonstrated these skills in the past,
preferably in the health care and human services industry. • Consider, if you do not have
experience in health care or human services, how you may have demonstrated these skills
in a different industry or setting, a p revious job, volunteer work, or other courses here at
Capella. You may consider the following as examples: • • • You assumed a role on a strategic
marketing team for a client organization and demonstrated analytical thinking, strategic
orientation, and organizat ional awareness. • You demonstrated an information-seeking
attitude and self-confidence during a health policy team debate on HIPAA. • You
demonstrated financial skills, performance measurement, and human resource
management when conducting a health care quality cost-benefit analysis. Evaluate the
outcomes of demonstrated health leadership that illustrate NCHL competencies. • Reflect
upon personal, community, volunteer, academic teamwork, and workplace experience in
which you have demonstrated each competency. • Determine how, if asked, you would
justify your evaluation. Analyze personal health leadership competencies. • Reflect upon
your baseline and current competency levels. • Explain any new insights from your
competency assessment. • Discuss, based on this assessment, what career development
steps you might take in the future. Part 2: Personal Development Plan Reflect upon any
insights for future workplace relevance that you have gained during your capstone project,
obstacles that you may have encountered, and the strategies you employed to overcome
them. Then, formulate a 1–2-page personal development plan that bridges the transition
from your academic studies to leadership development strategies for future career
advancement. Note: The requirements outlined below correspond to the last two grading
criteria in the scoring guide. Be sure that your personal development plan addresses each
point, at a minimum. You may also want to read the Health Care Leadership Self-
Assessment Scoring Guide to better understand how each criterion will be assessed. • •
Identify measurable action steps for one’s future career advancement. Explain how one’s
newly acquired academic skills can be applied in the workplace.