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Today’s Agenda
1.  Today’s objective: Understanding the relationship between DMOs and
EDOs
2.  Role of a DMO
3.  Role of an EDO
4.  Why should your community care about tourism as an economic driver?
5.  Case study: Taos, New Mexico – How to connect marketing to economic
shifts
6.  5 strategies to leverage tourism marketing for economic development
Understanding how destinations and economic development
organizations are breaking down silos to strengthen individual
industry efforts while simultaneously contributing to the success
of the other
Applying important tourism metrics to raise the profile of tourism
as an economic engine
Using those tourism metrics to forecast trends/expected
trajectories for the future
Today’s Objective
The role of a destination marketing organization is to promote its destination,
attract visitors, solicit conventions and events, and help the long-term
development of its communities through a strategic travel and tourism plan.
A DMO’s purpose:
•  Increase the economic benefits of tourism to its respective destination
•  Inspire travelers to visit the destination, and enhance a traveler’s overall
experience
•  Influence travel throughout its communities to increase spending
•  Attract conventions, meetings, and events to the destination
Target Audience: Visitors
Role of a DMO
The role of an economic development organization is to generate economic
opportunities, and promote economic well-being and quality of life for
communities.
An EDO’s purpose:
•  Create, retain, and expand jobs that facilitate growth
•  Exist as a hub of knowledge and information for prospective businesses
•  Enhance wealth among individuals, businesses, and communities, and
provide a stable tax base
•  Build and support healthy and competitive communities
Target Audience: Businesses 
Role of an EDO
How They Intersect (Globally)
Source: World Travel & Tourism Council
How They Intersect (Nationally)
Travel & Tourism
•  Generated $1.4 trillion of the United States’ GDP in 2015 (8%)
•  Supported 13.7 million jobs
o  9.3% of employment
o  More than mining, agriculture, auto manufacturing, education,
banking, and chemicals manufacturing
o  For every $1 million spent (in travel/tourism industry), 18 jobs
supported
•  Supported nearly the same amount of jobs as the financial services
sector
•  Expected to grow 4.4% over the next decade
o  Total economy expected to grow 2.3%
	
Source: World Travel & Tourism Council
Why Should Your Community
Care About Tourism as an
Economic Driver?
A National Perspec've	on	place	marke'ng	
A Visitor
Repeat Tourist
A visitor’s $ impacts the
community’s economic
bottom line
Potential
Workforce
Tourism $ drive
Business growth in
the community
Drives resident
pride in the
community
Move or
start a
business
Tourism	Economies	Can	Increase	Community	Prosperity	
	
	
The Role of Tourism and Economic Development
Creates a prosperous economy
Tourism employment
growth outpaces all
other traded sectors
combined (since 1998)
http://statistics.unwto.org/publication/sources-and-methods-labour-statistics-employment-tourism-industries-special-edition
$7.2 trillion
generated by the
travel and tourism
industry in 2015
Source: World Travel & Tourism Council
284 million jobs
supported (globally) by
the travel and tourism
industry in 2015
Source: World Travel & Tourism Council
That’s
1/11 jobs
Source: World Travel & Tourism Council
370 million jobs 
The number of jobs travel 
and tourism will support 
by 2026
Source: World Travel & Tourism Council
Economies of Scale Need Diversification
1.0 PURPOSE 
The County of Prince George, Virginia is seeking
requests for proposals (RFP) from firms that are
interested, experienced, and knowledgeable in
preparing county-wide economic development and
tourism plans.
2.0 BACKGROUND 
Prince George County, VA is located 28 miles south of
Richmond, 89 miles west of Virginia Beach, and 136
miles south of Washington D.C. The transportation
nexus within the county includes I-95, I-295, US Route
460, a Norfolk Southern mainline, and Richmond
International Airport is just 25 minutes away. Our
community’s population is currently 35,725.
How Municipal Organizations are Talking
About the Tandem
Economic Development & Tourism planning is performed by the County of
Prince George Economic Development Department located within County
Administration. The Prince George County Board of Supervisors has
authorized staff to update the vision and direction set forth in the 2007
Strategic Economic Development Plan. Development of this new strategy
would include County Administration, the Industrial Development Authority,
our county citizens, and local organizations with ultimate approval resting
with the County Board of Supervisors.
3.0 STATEMENT OF NEEDS 
The purpose of the strategic economic development and tourism plan is to
evaluate the current status of the local economy and chart a new
direction for economic development and tourism within the County.
How Municipal Organizations are Talking
About the Tandem
To engage more local community stakeholders to participate in and leverage newly
created marketing assets/tools to further carry the Taos message and promote Taos
•  Ideas around this:
–  Host local brand workshops with key stakeholder groups (citizens, gallery owners, Taos pueblo
leadership, MarketTaos,) to give them pride in the brand or message, show them how to use the
app, etc.
–  Revamp/enhance the role of the marketing committee
–  Bring together the county, ski valley, and economic development partners
To help show the impact that tourism has on the economy
•  Ideas around this:
–  Plan for ROI study at the end of 2017
–  Purchase event calculator from DMAI
–  Create a "Tax Dollars at Work” one sheet
–  Create a graphic video for local stakeholders that talks about the role of tourism in the Taos
economy
–  Co-present at national conference on "Why Destinations Should Consider Economic
Development Approach to Tourism Marketing"
Taos, NM: 2017 Objectives
Taos, NM: Dashboards
Taos, NM: Dashboards
Taos, NM: Dashboards
Taos, NM: Dashboards Total active hotel rooms
New hotels
by 2018
Accommodation & food
service revenue
Entertainment &
food service jobs
Lodgers’ tax
revenue
“As the world becomes more competitive at a faster and
faster rate, choices for visitors and companies get harder.
Digital has become the game changer.”
As companies work to locate where workforce is, and as visitors seek out
their next vacations, how your brand attracts and retains those audiences
is that destination’s challenge for the next 25 years.
“Having a strategy gives you the tools to have a real
dialogue about your place.”
ED
Tourism
ED
Develop	MOU	 Set Joint Marketing
Objectives
Destination
Benchmarks
Budgets and
Planning
Identify
Additional
Partnerships
Perform a
Comprehensive
Marketing Audit
6 Things to Consider When Starting To
Collaboratively Market your DESTINATION
Celebrities, products, and attractions to generate national awareness
1.  Participation in economic
development and tourism
co-op marketing
opportunities
2.  Working with economic
development orgs and
chambers of commerce
3.  Aligning of tourism with
economic development
messages
4.  Partnership with an
academic institution
“Partnerships must be mutually beneficial: All
parties need to discuss how this partnership will
be mutually beneficial. Otherwise it can turn out to
be a subsidy for one participant and a drain on the
other. Ask yourself ‘What direct benefits to our
business/organization will this partnership bring?’
‘What specifically can they offer us in exchange for
our involvement?’ Don’t accept ‘warm and fuzzy’
statements like ‘it will bring more visitors’. Get
specific, as in how many overnight visitors are
projected from the project?
The partnership should support your mission, and
it should match your marketing/business plans. If
not, think twice.”
	
A Note On Partnerships
John Cooper, President
Yakima Valley Tourism
Guillermo Mazier
303.292.3300 x 232
guillermom@Atlas-Advertising.com
https://www.linkedin.com/in/guillermomazier
https://twitter.com/AtlasAd
www.Atlas-Advertising.com
1860 Blake St., Ste. B101
Denver, CO 80202
Questions? Comments? Contact Us.

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How DMOs and EDOs Realize Ultimate Community Vitality

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  • 7. Today’s Agenda 1.  Today’s objective: Understanding the relationship between DMOs and EDOs 2.  Role of a DMO 3.  Role of an EDO 4.  Why should your community care about tourism as an economic driver? 5.  Case study: Taos, New Mexico – How to connect marketing to economic shifts 6.  5 strategies to leverage tourism marketing for economic development
  • 8. Understanding how destinations and economic development organizations are breaking down silos to strengthen individual industry efforts while simultaneously contributing to the success of the other Applying important tourism metrics to raise the profile of tourism as an economic engine Using those tourism metrics to forecast trends/expected trajectories for the future Today’s Objective
  • 9. The role of a destination marketing organization is to promote its destination, attract visitors, solicit conventions and events, and help the long-term development of its communities through a strategic travel and tourism plan. A DMO’s purpose: •  Increase the economic benefits of tourism to its respective destination •  Inspire travelers to visit the destination, and enhance a traveler’s overall experience •  Influence travel throughout its communities to increase spending •  Attract conventions, meetings, and events to the destination Target Audience: Visitors Role of a DMO
  • 10. The role of an economic development organization is to generate economic opportunities, and promote economic well-being and quality of life for communities. An EDO’s purpose: •  Create, retain, and expand jobs that facilitate growth •  Exist as a hub of knowledge and information for prospective businesses •  Enhance wealth among individuals, businesses, and communities, and provide a stable tax base •  Build and support healthy and competitive communities Target Audience: Businesses Role of an EDO
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  • 12. How They Intersect (Globally) Source: World Travel & Tourism Council
  • 13. How They Intersect (Nationally) Travel & Tourism •  Generated $1.4 trillion of the United States’ GDP in 2015 (8%) •  Supported 13.7 million jobs o  9.3% of employment o  More than mining, agriculture, auto manufacturing, education, banking, and chemicals manufacturing o  For every $1 million spent (in travel/tourism industry), 18 jobs supported •  Supported nearly the same amount of jobs as the financial services sector •  Expected to grow 4.4% over the next decade o  Total economy expected to grow 2.3% Source: World Travel & Tourism Council
  • 14. Why Should Your Community Care About Tourism as an Economic Driver?
  • 15. A National Perspec've on place marke'ng A Visitor Repeat Tourist A visitor’s $ impacts the community’s economic bottom line Potential Workforce Tourism $ drive Business growth in the community Drives resident pride in the community Move or start a business Tourism Economies Can Increase Community Prosperity The Role of Tourism and Economic Development Creates a prosperous economy
  • 16. Tourism employment growth outpaces all other traded sectors combined (since 1998) http://statistics.unwto.org/publication/sources-and-methods-labour-statistics-employment-tourism-industries-special-edition
  • 17. $7.2 trillion generated by the travel and tourism industry in 2015 Source: World Travel & Tourism Council
  • 18. 284 million jobs supported (globally) by the travel and tourism industry in 2015 Source: World Travel & Tourism Council
  • 19. That’s 1/11 jobs Source: World Travel & Tourism Council
  • 20. 370 million jobs The number of jobs travel and tourism will support by 2026 Source: World Travel & Tourism Council
  • 21. Economies of Scale Need Diversification
  • 22. 1.0 PURPOSE The County of Prince George, Virginia is seeking requests for proposals (RFP) from firms that are interested, experienced, and knowledgeable in preparing county-wide economic development and tourism plans. 2.0 BACKGROUND Prince George County, VA is located 28 miles south of Richmond, 89 miles west of Virginia Beach, and 136 miles south of Washington D.C. The transportation nexus within the county includes I-95, I-295, US Route 460, a Norfolk Southern mainline, and Richmond International Airport is just 25 minutes away. Our community’s population is currently 35,725. How Municipal Organizations are Talking About the Tandem
  • 23. Economic Development & Tourism planning is performed by the County of Prince George Economic Development Department located within County Administration. The Prince George County Board of Supervisors has authorized staff to update the vision and direction set forth in the 2007 Strategic Economic Development Plan. Development of this new strategy would include County Administration, the Industrial Development Authority, our county citizens, and local organizations with ultimate approval resting with the County Board of Supervisors. 3.0 STATEMENT OF NEEDS The purpose of the strategic economic development and tourism plan is to evaluate the current status of the local economy and chart a new direction for economic development and tourism within the County. How Municipal Organizations are Talking About the Tandem
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  • 25. To engage more local community stakeholders to participate in and leverage newly created marketing assets/tools to further carry the Taos message and promote Taos •  Ideas around this: –  Host local brand workshops with key stakeholder groups (citizens, gallery owners, Taos pueblo leadership, MarketTaos,) to give them pride in the brand or message, show them how to use the app, etc. –  Revamp/enhance the role of the marketing committee –  Bring together the county, ski valley, and economic development partners To help show the impact that tourism has on the economy •  Ideas around this: –  Plan for ROI study at the end of 2017 –  Purchase event calculator from DMAI –  Create a "Tax Dollars at Work” one sheet –  Create a graphic video for local stakeholders that talks about the role of tourism in the Taos economy –  Co-present at national conference on "Why Destinations Should Consider Economic Development Approach to Tourism Marketing" Taos, NM: 2017 Objectives
  • 29. Taos, NM: Dashboards Total active hotel rooms New hotels by 2018 Accommodation & food service revenue Entertainment & food service jobs Lodgers’ tax revenue
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  • 32. “As the world becomes more competitive at a faster and faster rate, choices for visitors and companies get harder. Digital has become the game changer.” As companies work to locate where workforce is, and as visitors seek out their next vacations, how your brand attracts and retains those audiences is that destination’s challenge for the next 25 years. “Having a strategy gives you the tools to have a real dialogue about your place.” ED Tourism ED
  • 33. Develop MOU Set Joint Marketing Objectives Destination Benchmarks Budgets and Planning Identify Additional Partnerships Perform a Comprehensive Marketing Audit 6 Things to Consider When Starting To Collaboratively Market your DESTINATION
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  • 37. Celebrities, products, and attractions to generate national awareness
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  • 42. 1.  Participation in economic development and tourism co-op marketing opportunities 2.  Working with economic development orgs and chambers of commerce 3.  Aligning of tourism with economic development messages 4.  Partnership with an academic institution
  • 43. “Partnerships must be mutually beneficial: All parties need to discuss how this partnership will be mutually beneficial. Otherwise it can turn out to be a subsidy for one participant and a drain on the other. Ask yourself ‘What direct benefits to our business/organization will this partnership bring?’ ‘What specifically can they offer us in exchange for our involvement?’ Don’t accept ‘warm and fuzzy’ statements like ‘it will bring more visitors’. Get specific, as in how many overnight visitors are projected from the project? The partnership should support your mission, and it should match your marketing/business plans. If not, think twice.” A Note On Partnerships John Cooper, President Yakima Valley Tourism
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  • 45. Guillermo Mazier 303.292.3300 x 232 guillermom@Atlas-Advertising.com https://www.linkedin.com/in/guillermomazier https://twitter.com/AtlasAd www.Atlas-Advertising.com 1860 Blake St., Ste. B101 Denver, CO 80202 Questions? Comments? Contact Us.