The document discusses designing connected experiences for users across multiple network connections and devices while maintaining a pure user experience. It notes that today's experience economy is shaped by reputation and curated conversations on social media. It also discusses building virtual representations of people, places, and things using data, emotions, and other information to signal new opportunities through technology. Extraordinary architectures are needed to develop new experience platforms that can inspire people and the creation of new products and services.

1. Maintaining purity of user experience
in an uncertain environment
of multiple network connections and devices
Willem JH Boijens
MEX, 3rd December 2009, WallaceSpace, London, UK

2. designing connected experiences

3. Manifestations
Situations
Sensations
States
Data

9. NOW

20. Manifestations
Situations
Sensations
States
Data

21. Today’s experience economy floats on reputation,
shaping the new post-crunch brands,
curating conversations.

22. Building an alter-ego of people, places and things,
consisting of states, situations, emotions & sensations.

23. Signaling unique opportunities.

24. Delivered through technology,
with data as the oil in the machine,
and the world as it’s scene.

25. These experiences need extraordinary architectures,
to develop out-of-the-ordinary experience platforms,
that win the hearts and minds of people,
and inspire the making of new products & services.

26. http://www.linkedin.com/in/willemjhboijens @ willemboijens@vodafone.com
http://twitter.com/willemjhboijens M +491743003356