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Key Skills of
the Modern
Marketer
Willah Joseph
Mudolo
Key Skills of the
Modern Marketer
While it's true that the essence of marketing success is to have a
customer-centric mind set, many skills make a great marketer, especially
in the modern age. The following skills and knowledge areas are some of
the most important for a marketer to have.
Willah Joseph Mudolo | 3
Customer
Journey
Mapping
Marketers need to
understand their customers
fully to come up with an
engaging experience.
Knowledge of the customer
journey is vital and can help
ensure that the marketer
connects with buyers for
better outcomes.
Experience
Integration
Thanks to technology, the
customer purchase journey
can happen across both
online and offline channels.
The work of the modern
marketer is to come up
with experiences that take
these channels into account
and understands how
customers move between
different channels.
Tech Savviness
As the marketing industry
continues to be driven by
technology, it is essential
for a marketer to have
decent knowledge and
have an open mind to
learning. Millennial-aged
marketers might have it
easier, but it counts a lot
for a marketer to learn
specific technologies and
understand how they can be
employed in furthering their
efforts.
An Analytical
Mind
The challenge for marketers
is to go beyond using
monitoring and reporting
tools such as Google
Analytics and start
understanding the data
behind the tools for their
marketing advantage.
Willah Joseph
Mudolo
To learn more about this,
visit the blog of Willah
.Joseph Mudolo

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Key Skills of the Modern Marketer

  • 1. Key Skills of the Modern Marketer Willah Joseph Mudolo
  • 2. Key Skills of the Modern Marketer While it's true that the essence of marketing success is to have a customer-centric mind set, many skills make a great marketer, especially in the modern age. The following skills and knowledge areas are some of the most important for a marketer to have.
  • 3. Willah Joseph Mudolo | 3 Customer Journey Mapping Marketers need to understand their customers fully to come up with an engaging experience. Knowledge of the customer journey is vital and can help ensure that the marketer connects with buyers for better outcomes. Experience Integration Thanks to technology, the customer purchase journey can happen across both online and offline channels. The work of the modern marketer is to come up with experiences that take these channels into account and understands how customers move between different channels. Tech Savviness As the marketing industry continues to be driven by technology, it is essential for a marketer to have decent knowledge and have an open mind to learning. Millennial-aged marketers might have it easier, but it counts a lot for a marketer to learn specific technologies and understand how they can be employed in furthering their efforts. An Analytical Mind The challenge for marketers is to go beyond using monitoring and reporting tools such as Google Analytics and start understanding the data behind the tools for their marketing advantage.
  • 4. Willah Joseph Mudolo To learn more about this, visit the blog of Willah .Joseph Mudolo