What potential outcomes and impacts might occur when museums connect deeply with their communities? Assessing such transformative change is challenging. How, for example, can you quantify levels of trust? How will museum leadership, staff, and community members know when their efforts to connect have been achieved? What are the indicators? This session aims to address these questions and more, as speakers from three organizations committed to community involvement share their stories and perspectives. #DEAI

1. Western Museums Association 2018
Session A2: When Museums and Communities Connect
Outcomes and Impacts of Community Involvement
Selected Resources
Americans for the Arts Animating Democracy (n.d.). Continuum of Impact
Guide: A guide to defining social & civic outcomes & indicators. Retrieved
from http://animatingdemocracy.org/continuum-impact-guide
Barnes, M. & Schmitz, P. (2016, Spring). Community Engagement Matters
(Now More than Ever). Stanford Social Innovation Review. Retrieved from
https://ssir.org/articles/entry/community_engagement_matters_now_more_t
han_ever
Gibas, T., Moss, I. D., Carnwath, J., Ingersoll, K. and Nzinga, F. (2015,
August 31). Part of Your World: On the Arts and Wellbeing [Blog post].
Retrieved from
http://createquity.com/2015/08/part-of-your-world-on-the-arts-and-
wellbeing/?utm_source=Createquity&utm_campaign=809b5fc8ddCreatequi
ty+email+blast&utm_medium=email&utm_term=0_05d97ced75-
809b5fc8dd-291090073 The article refers to United Nations Development
Programme (UDNP) at http://hdr.undp.org/en/content/human-development-
index-hdi
Institute of Museum and Library Services (2018, August 29). IMLS
Announces National Study on Museums, Libraries, and Social Wellbeing.
Retrieved from https://www.imls.gov/news-events/news-releases/imls-
announces-national-study-museums-libraries-and-social-wellbeing
Norton, M. & Dowdall, E. (2017, January). Strengthening networks,
sparking change: Museums and libraries as community catalysts 2016.
Washington, D.C.: Institute of Museum and Library Services. Retrieved
from
https://www.imls.gov/sites/default/files/publications/documents/community-
catalyst-report-january-2017.pdf

2. University of Minnesota's Center for Spirituality & Healing. (2013). What is
community wellbeing? Taking Charge of Your Health & Wellbeing.
Retrieved from http://www.takingcharge.csh.umn.edu/enhance-your-
wellbeing/community/what-community-wellbeing. The Taking Charge of
Your Health & Wellbeing website offers evidence-based information on
health and wellbeing for individuals and communities.
Session Moderator
 Margaret Kadoyama, Principal, Margaret Kadoyama Consulting,
mkadoyama@comcast.net
Presenters
 Cassie Chinn, Deputy Executive Director, Wing Luke Museum of the
Asian Pacific American Experience, cchinn@wingluke.org
 Joanne Jones-Rizzi, Vice President of STEM Equity & Education,
Science Museum of Minnesota, jrizzi@smm.org
 Lorie Millward, Vice President of Design and Programming,
Thanksgiving Point Institute, lmillward@thanksgivingpoint.org

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