1. Communication
Treat people with dignity and respect, even if
you don't know them and even if you don't
agree with them.
- Michelle Obama
“ ”
Good communication skills are
essential. You’ll need to be flexible,
clear and professional to get your
message across appropriately.

2. Taking Responsibility
Can you be relied upon to arrive on time, meet
deadlines and pull your weight in the workplace?
Setting realistic targets and prioritising your
workload will help your fulfil your potential.
People think the gold medal is yours and they say
you're going to win, but they have no idea how hard
it is. People aren't doing it negatively but they don't
understand the difficulty and intensity of competition.
- Jessica Ennis-Hill
“ ”

3. Leadership
A good leader will support others while
setting an example. High standards, a
critical eye and the ability to provide
constructive feedback are all key.
My job is not to be easy on people. My job is
to take these great people we have and to
push them and make them even better.
- Steve Jobs
“ ”

4. Problem Solving
Can you think creatively and keep a
cool head under pressure? Work
doesn’t always go to plan, react well
when it doesn’t and you’ll impress.
Impossible is just a big word thrown around by
small men who find it easier to live in the world
they've been given than to explore the power
they have to change it.
- David Beckham
“ ”

5. Employability
You need more than skill to achieve
your goals. Customer service and a
professional approach are good
starting points.
Respect is how to treat everyone, not just those
you want to impress.
- Richard Branson“ ”

6. Teamwork
Do you work well with others?
Adapting to and supporting your
colleagues is key to achieving results.
Talent wins games, but teamwork and
intelligence wins championships.
- Michael Jordan
“ ”

7. Reflective Thinking
Take time after each day/task to think
what went well and what could be
improved. Take feedback on board too
and you’ll be a great employee.
I like the challenge of trying different things
and wondering whether it's going to work or
whether I'm going to fall flat on my face.
- Johnny Depp
“ ”

8. Independent Inquiry
Sometimes it can be easy to take
everything at face value, but don’t be afraid
to ask questions and make suggestions.
Learn from yesterday, live for today, hope
for tomorrow. The important thing is to not
stop questioning.
- Albert Einstein
“ ”