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- 2. Human Resource Management McGraw-Hill/Irwin Contemporary Management, 5/e Copyright © 2008 The McGraw-Hill Companies, Inc. All rights reserved. chapter twelve
- 9. Figure 12.1 Components of a Human Resource Management System
- 20. The Recruitment and Selection System Figure 12.2
- 33. Selection Tools Figure 12.3
- 45. Training and Development Figure 12.4
- 53. Subject Measures of Performance: Graphic Rating Scale Figure 12.5
- 54. Subject Measures of Performance: Behaviorally Anchored Rating Scale Figure 12.5
- 55. Subject Measures of Performance: Behavioral Observation Scale Figure 12.5
- 56. Who Appraises Performance? Figure 12.6
Notas do Editor
- The objective of strategic HRM is the development of an HRM system that enhances the organization’s efficiency, quality, innovation, and responsiveness to customers.
- The correct answer is “D” – training. See slide12-12
- Reliability Example: scores should be similar for the same person taking the same test over time. Validity Example: how well a physical ability test predicts the job performance of a firefighter.
- There is no one best answer. Students should be prepared to discuss why a manager would choose to use a certain type of appraisal.
- The correct answer is “B” – labor relations. See next slide.
- Unions are permitted by the National Labor Relations Act (1935) which also created the NLRB to oversee the relationship between employers and unions. Not all workers want unions. Union membership costs money in dues and workers might not want to strike. Union membership is lower today than 40 years ago.
- The Firm Mitchell McDeere (Tom Cruise) is in the top five in his class at Harvard Law School. All the big law firms in LA, New York, Chicago and Washington want him. Instead he chooses a small law firm in Memphis, TN. He starts with a new car, a house and a big salary, but the firm has a little secret. No one has ever left willingly. And the FBI wants to talk to Mitch about the firm’s links to organized crime. How will Mitch keep his oath to maintain confidentiality and stay within the law and protect his family? In this scene, partners of Bendini, Lambert and Locke, the firm in Memphis, are interviewing Mitch. Was Mitch McDeere’s dress appropriate for the interview? What should he have done differently? Were any questions inappropriate from the partners? How should one respond to these? What are some examples of appropriate interview questions?