1. The document provides instructions for writing a formal letter requesting information from an organization. 2. It explains the typical layout of a formal letter, including the greeting, opening paragraph, body, signaling the end, closing, and signature. 3. Sample writing plans are given to introduce yourself, request more information and prices about a course you saw advertised, ask questions, and end the letter appropriately.

1. FORMAL
LETTERS
UNIVERSIDAD TECNOLOGICA DE TORREÓN.
Wendy Mendieta Santos

2. Formal transactional letter
reqesting information
 Read the text and decide:
1 who it is written by
2 Why it was written
3 the register

3. Layout of formal letters
 Letters are made of different parts
1 the greeting: if you know the name of the
person you are writing to, begin, if you don´t
know the name of the person you are writing
to, begin.
2 the opening paragraph
3 the body of the letter

4.  4 signalling the end
 5 the closing
 6 the signature

5. Writing a formal letter
 Introductions
 Follow this writing plan
 Mention that you saw the advertisement and
that you want to attend a course.
 Ask for more information and prices
 Questions
 End the letter in an appropriate manner