Rideconnect

RideConnect Website Flow & Design

Company Description: RideConnect is a company that will allow customers to call or go online and find what transportation providers (taxi’s, buses, etc..) are available to pick them up and take them to their destination. Transportation providers will map out the areas they provide. These “areas” are saved in the database. So, if the customer has a start and destination address that are both inside an area that a provider services, then the customer can find out more information about the provider (such as the phone number so they can call the provider’s business and ask them for a ride). If the customer calls rideconnect, employees will be waiting by the phones to take the call (every call must be tracked) If the customer goes online, they can search address and view info about providers (all of this is tracked also) There a 4 types of users: Admin, employee, customer, and Trans. Provider

Register as a transportation provider

Today’s Calls (15) New Call Look Up Customer Look Up Company Change My Password Welcome David (logout) Monday, December 15, 2008 Shows number of calls received today

Today’s Calls (15) New Call Look Up Customer Look Up Company Change My Password Welcome David (logout) Monday, December 15, 2008 New Call F ind Customer Continue RideConnect Username: Last name: First name: Phone: Search The user will press the new call button, and find or create a new customer (customers are people who call RideConnect and request info on trans. Providers) Once the user presses continue on this screen, this will be considered a new “call” and everything is tracked. This is a method to keep track of all the info that is requested during a phone call. Create new customer Search for an existing customer Or create a new customer

Today’s Calls (15) New Call Look Up Customer Look Up Company Change My Password Welcome David (logout) Monday, December 15, 2008 New Call F ind Customer Continue RideConnect Username: Last name: First name: Phone: Search Create new customer Search for an existing customer Or create a new customer

Today’s Calls (15) New Call Look Up Customer Look Up Company Change My Password Welcome David (logout) Monday, December 15, 2008 New Customer Registration Username: Password: Confirm Password: First Name: Last Name: Gender Address: City State: Phone 1: Phone 2: Email: Disabled: Preferred Transportation Provider: How did you hear about Ride Connect? O Yes O No Wheelchair assisted? O Yes O No Zip: Ajax – check availability Continue Back After pressing this button, the user would jump to Slide 12. Choices are: Default (no answer) And the rest of the choices are adding by the admin in the “settings” menu option

Today’s Calls (15) New Call Look Up Customer Look Up Company Change My Password Welcome David (logout) Monday, December 15, 2008 Smith, John jsmith 512-454-1000 1800 South Island St., Wayne, MI Smith, Kathy ksmith 512-454-1111 1102 Some St., Jackson, MI Test, Joe jtest 512-454-2222 100 Another St., Wayne, MI Washington, George georgew 512-555-1234 123 Main Rd., Washtenaw, MI Continue New Call F ind Customer Create new customer RideConnect Username: Last name: First name: Phone: Search Create new customer Search for an existing customer Or create a new customer

Today’s Calls (15) New Call Look Up Customer Look Up Company Change My Password Welcome David (logout) Monday, December 15, 2008 Continue New Call Confirm Customer Username: Password: Gendar Address: Phone: Phone 2: Email: Disabled: Preferred Transportation Provider jsmith reset Male 1800 South Island St., Wayne, MI 512-454-1000 [email_address] Yes Wheelchair Assisted: Yes Yellow Taxi Inc. Smith, John No. of Trans. Called On Address Searched Providers Found Info Requested on 11:18AM 1401 E. Hwy 31, Oakland, MI 5 Yellow Taxi Inc. View Details 5512 North Street, Livingston, MI Red Taxi Inc. 1618 South Hills, Livingston, MI Show most recent 3 calls Recent Calls: (view all) Back Edit Profile Once this button is pressed, a “new call” will be counted

Today’s Calls (15) New Call Look Up Customer Look Up Company Change My Password Welcome David (logout) Monday, December 15, 2008 New Call Started - John Smith Choose Search Action Trans. Provider Search Search by name or phone number Name: Phone: Advanced Search Address Search search Now the “call has started”. This means the program has counted this as a call, and will now track info like what trans providers profiles were viewed, etc….

Today’s Calls (15) New Call Look Up Customer Look Up Company Change My Password Welcome David (logout) Monday, December 15, 2008 New Call Started - John Smith Choose Search Action Trans. Provider Search Search by name or phone number Name: Phone: Advanced Search Address Search search

Today’s Calls (15) New Call Look Up Customer Look Up Company Change My Password Welcome David (logout) Monday, December 15, 2008 New Call Started - John Smith Address Search *Address: City: Zip: From : *Address: City: Zip: Search Destination : Trans. Providers who service these addresses: Addresses Searched: Choose another search Action The “geocoding” API of google will return Longitude and Latitude coordinates, which will be stored in this DB and used to build “areas”. This is demonstrated throughout this powerpoint.

Today’s Calls (15) New Call Look Up Customer Look Up Company Change My Password Welcome David (logout) Monday, December 15, 2008 New Call Started - John Smith Address Search *Address: City: Zip: 1234 Some Address Some City From : *Address: City: Zip: 4568 Dest Address Some City Search Destination : Trans. Providers who service these addresses: Addresses Searched: Choose another search Action

Today’s Calls (15) New Call Look Up Customer Look Up Company Change My Password Welcome David (logout) Monday, December 15, 2008 New Call Started - John Smith Address Search From: 1234 Some Address, Some City, MI To: 4568 Dest Address, Some City, MI currently viewing *Address: City: Zip: From : *Address: City: Zip: Search Destination : Trans. Providers who service these addresses: ABC Taxi Inc View Areas View Info Blue Taxi Company View Areas View Info Red Cab Services View Areas View Info Addresses Searched: Choose another search Action

Today’s Calls (15) New Call Look Up Customer Look Up Company Change My Password Welcome David (logout) Monday, December 15, 2008 New Call Started - John Smith Address Search From: 1234 Some Address, Some City, MI To: 4568 Dest Address, Some City, MI currently viewing *Address: City: Zip: 777 Another Road Some City From : *Address: City: Zip: 888 Destination Road Some City Search Destination : Trans. Providers who service these addresses: ABC Taxi Inc View Areas View Info Blue Taxi Company View Areas View Info Red Cab Services View Areas View Info Addresses Searched: Choose another search Action

Today’s Calls (15) New Call Look Up Customer Look Up Company Change My Password Welcome David (logout) Monday, December 15, 2008 New Call Started - John Smith Address Search From: 777 Another Road, Some City, MI To: 888 Destination Road, Some City, MI currently viewing From: 1234 Some Address, Some City, MI To: 4568 Dest Address, Some City, MI view Addresses Searched: *Address: City: Zip: From : *Address: City: Zip: Search Destination : Trans. Providers who service these addresses: Blue Taxi Company View Areas View Info Red Cab Services View Areas View Info Yellow Cab Services View Areas View Info XYZ Car Company View Areas View Info Choose another search Action

Today’s Calls (15) New Call Look Up Customer Look Up Company Change My Password Welcome David (logout) Monday, December 15, 2008 New Call Started - John Smith Address Search From: 777 Another Road, Some City, MI To: 888 Destination Road, Some City, MI currently viewing From: 1234 Some Address, Some City, MI To: 4568 Dest Address, Some City, MI view Addresses Searched: *Address: City: Zip: From : *Address: City: Zip: Search Destination : Trans. Providers who service these addresses: Blue Taxi Company View Areas View Info Area 1 Area 2 Red Cab Services View Areas View Info Yellow Cab Services View Areas View Info XYZ Car Company View Areas View Info Choose another search Action

Today’s Calls (15) New Call Look Up Customer Look Up Company Change My Password Welcome David (logout) Monday, December 15, 2008 New Call Started - John Smith Address Search From: 777 Another Road, Some City, MI To: 888 Destination Road, Some City, MI currently viewing From: 1234 Some Address, Some City, MI To: 4568 Dest Address, Some City, MI view Addresses Searched: *Address: City: Zip: From : *Address: City: Zip: Search Destination : Trans. Providers who service these addresses: Blue Taxi Company View Areas View Info Area 1 Area 2 Red Cab Services View Areas View Info Yellow Cab Services View Areas View Info XYZ Car Company View Areas View Info AREA 1 A B C D Choose another search Action The start and destination must both be within the same area. You’ll need to do some math to determine if the start point is inside….and then do the same math and determine if the destination point is in the area also. (only do math on the points….you don’t have to connect the points with a line and do math on the line, ONLY ON THE POINTS )

Today’s Calls (15) New Call Look Up Customer Look Up Company Change My Password Welcome David (logout) Monday, December 15, 2008 New Call Started - John Smith Address Search From: 777 Another Road, Some City, MI To: 888 Destination Road, Some City, MI currently viewing From: 1234 Some Address, Some City, MI To: 4568 Dest Address, Some City, MI view Addresses Searched: *Address: City: Zip: From : *Address: City: Zip: Search Destination : Trans. Providers who service these addresses: Blue Taxi Company View Areas View Info Area 1 Area 2 Red Cab Services View Areas View Info Yellow Cab Services View Areas View Info XYZ Car Company View Areas View Info AREA 2 A B C Choose another search Action

Today’s Calls (15) New Call Look Up Customer Look Up Company Change My Password Welcome David (logout) Monday, December 15, 2008 New Call Started - John Smith Address Search From: 777 Another Road, Some City, MI To: 888 Destination Road, Some City, MI view From: 1234 Some Address, Some City, MI To: 4568 Dest Address, Some City, MI currently viewing Addresses Searched: *Address: City: Zip: From : *Address: City: Zip: Search Destination : Trans. Providers who service these addresses: Blue Taxi Company View Areas View Info Area 1 Area 2 Red Cab Services View Areas View Info Yellow Cab Services View Areas View Info XYZ Car Company View Areas View Info AREA 2 A B C Choose another search Action

Today’s Calls (15) New Call Look Up Customer Look Up Company Change My Password Welcome David (logout) Monday, December 15, 2008 New Call Started - John Smith Company Info Choose another search Action Blue Taxi Company Username: btaxi Password: reset Type: Premium AGENCY INFORMATION Agency Type: Contact Information 300 Some address, Wayne, MI 78777 Phone: Fax: Website: Contact Person: Jim Jones Position: Owner Phone: Email: Network/Internet Ability Internet Speed: Operating System: View Service Areas New Call Started - John Smith Company Info OPERATIONS Service Type: Reservation Line Phone: Available Hours M-F: Sat/Sun: Reservation Ability: Arrival Window (from schedule trip time): Is there an application process to determine eligibility for services? (Yes or No) Rider ID Card: Eligible Riders: (list all here) Eligible Trip Purpsoe: (list all here) Passenger Fare (per trip) (Passenger type) $ (fare) (all listed here) Payment Types Accepted: (list here) Special Driver Assistance Provided: (show here) Cancellation Policy: (show here) Operating Schedule: Holiday Services Additional Services offered: (show here) Fleet Capabilities: (show here) Are you interested in getting more information about a coordinated transportation program? (Yes or No) Every time a provider’s profile is displayed, this needs to be tracked as “requested info on” (such as slide 28, or any reports that display what customer requested the info…and how many customers for the day, etc….) Back to Area/Address search This returns the user back to the previous screen (all the previous companies and address searches will be remembered) Brief Description Fare Hours Days of Week Type of Service $ Christmas Day $ (List more) $ Thanksgiving Day $ Labor Day $ Independence Day $ Memorial Day $ Easter $ New Years Brief Description Fare Hours Holiday Services

Today’s Calls (15) New Call Look Up Customer Look Up Company Change My Password Welcome David (logout) Monday, December 15, 2008 New Call Started - John Smith Company Info Choose another search Action Blue Taxi Company Username: btaxi Password: reset Type: Premium AGENCY INFORMATION Agency Type: Contact Information 300 Some address, Wayne, MI 78777 Phone: Fax: Website: Contact Person: Jim Jones Position: Owner Phone: Email: Network/Internet Ability Internet Speed: Operating System: View Service Areas New Call Started - John Smith Company Info OPERATIONS Service Type: Reservation Line Phone: Available Hours M-F: Sat/Sun: Reservation Ability: Arrival Window (from schedule trip time): Is there an application process to determine eligibility for services? (Yes or No) Rider ID Card: Eligible Riders: (list all here) Eligible Trip Purpsoe: (list all here) Passenger Fare (per trip) (Passenger type) $ (fare) (all listed here) Payment Types Accepted: (list here) Special Driver Assistance Provided: (show here) Cancellation Policy: (show here) Operating Schedule: Holiday Services Additional Services offered: (show here) Fleet Capabilities: (show here) Are you interested in getting more information about a coordinated transportation program? (Yes or No) Back to Area/Address search Brief Description Fare Hours Days of Week Type of Service $ Christmas Day $ (List more) $ Thanksgiving Day $ Labor Day $ Independence Day $ Memorial Day $ Easter $ New Years Brief Description Fare Hours Holiday Services

Today’s Calls (15) New Call Look Up Customer Look Up Company Change My Password Welcome David (logout) Monday, December 15, 2008 Back to company info AREA 1 Blue Taxi Company Area 1 currently viewing Area 2 view New Call Started - John Smith Company Info A B C D All areas listed here Choose another search Action Back to Area/Address search

Today’s Calls (15) New Call Look Up Customer Look Up Company Change My Password Welcome David (logout) Monday, December 15, 2008 New Call Started - John Smith Advanced Transportation Provider Search Username: Agency Name: City: State: Zip: Phone: Agency Type: Human/Social Service Transportation Senior Center Church School Other: Service Type: Fixed Route Flex Route Door thru Door Door to Door Curb to Curb ADA Paratransit Shared Rides Other : Reservation Availability Same day 24 hours in advance 1 week in advance 2 weeks in advance 1 month in advance Standing orders Arrival Window (from scheduled trip time) 5-10 min. after 10-20 min. after 5-10 min. before 10-20 min. before Is there an application process to determine eligibility for your services? O Yes O No Eligible Riders Public Low Income Senior Citizen Senior Citizen Disabled Students Disabled Veterans Ex-Offenders Non-English speaking Children Personal Care Attendants Guests Eligible Trip Purpose Medical Work Education Personal Shopping Events Emergency Passenger Fare (per trip) Enter a range of per trip fare: From $ To $ Choose passenger type: Payment Types Accepted Cash Voucher Bill Medicaid Medicare Other Separate cities by comma to include more in search criteria Add state States to include in search: Separate zip codes by comma to include more in search criteria ALL These “other” boxes….they pull data from “other” type entries that providers have previously inputted into the database The user can select one to use as search criteria This is a advanced search criteria screen Here the user can “filter” and find providers that meet specific criteria selected here If nothing is selected or entered (all boxes left blank) then all providers will display. As the user enters more specific search criteria, the list of providers that will display gets smaller Search Choose another search action

Today’s Calls (15) New Call Look Up Customer Look Up Company Change My Password Welcome David (logout) Monday, December 15, 2008 New Call Started - John Smith Advanced Transportation Provider Search Search Results Provider name, City, State, Zip, Phone number, website URL Return to entering search criteria View Selected Provider’s Info After pressing a search button on the previous slide….the user will then see a list of providers. The user can select a provider and view it’s profile Choose another search Action

Today’s Calls (15) New Call Look Up Customer Look Up Company Change My Password Welcome David (logout) Monday, December 15, 2008 Today’s Calls The user can click “view” and view more detailed information about the phone call. User can click customer’s name and go to their profile Should be able to click on any of these column headers and sort by that column List all calls for today (for this example, there should be 15 calls listed here as shown in the menu link on the left side of the page) No. of Trans. Customer Called at Addresses Searched Providers Found Info Requested On Smith, John 11:18AM 1401 E. Hwy 31, Oakland, MI 5 Yellow Taxi Inc. View Details 5512 North Street, Livingston, MI Red Taxi Inc. 1618 South Hills, Livingston, MI Washington, George 12:30PM 122 Greenway Ave., Monroe, MI 11 Green Taxi Inc. View Details

Welcome Admin (logout) Monday, December 15, 2008 Manage Employees Manage Customers Manage Trans Providers Send Email Invites Approve Trans Providers Employee Report Customer Report Trans. Provider Report Customer Feedback Settings Today’s Calls (0) New Call Look Up Customer Look Up Company Change My Password

Manage Employees Manage Customers Manage Trans Providers Send Email Invites Approve Trans Providers Employee Report Customer Report Trans. Provider Report Customer Feedback Settings Today’s Calls (0) New Call Look Up Customer Look Up Company Change My Password Select employee: View View Manage All Employees Choose an option Create Create New Employee Welcome Admin (logout) Monday, December 15, 2008

Choose an option Welcome Admin (logout) Monday, December 15, 2008 Select employee: View View Manage All Employees Create Create New Employee Manage Employees Manage Customers Manage Trans Providers Send Email Invites Approve Trans Providers Employee Report Customer Report Trans. Provider Report Customer Feedback Settings Today’s Calls (0) New Call Look Up Customer Look Up Company Change My Password

Create New Employee Profile First Name: Last Name: Main Phone: (___) ___-____ Alt. Phone : (___) ___-____ Address: City: Gender: O Male O Female D.O.B.: __/__/___ Date started with company: __/__/___ Position: State: Zip: Upload photo: Browse Username: Password: Confirm password: Access privilege: O None O Admin Blocked? O No O Yes Check availability Is this employee active? O Yes O No Create Profile No Photo Enter photo dimensions (in pixels): Width: Height: Welcome Admin (logout) Monday, December 15, 2008 Manage Employees Manage Customers Manage Trans Providers Send Email Invites Approve Trans Providers Employee Report Customer Report Trans. Provider Report Customer Feedback Settings Today’s Calls (0) New Call Look Up Customer Look Up Company Change My Password

Viewing Employee Profile Successfully created. Obama, Barrak Status: ACTIVE Employee ID: 3 Username: boboma Change password Main Phone: (123) 444-5555 Alt. Phone: (123) 333-4444 Address: 1000 FM Road 223 Tyler, TX 78788 Gender: Male D.O.B: 9-16-1980 Date started with company: 1-23-2006 Position: Phone Representative Access Privilege? None Blocked? No Edit Delete Welcome Admin (logout) Monday, December 15, 2008 Manage Employees Manage Customers Manage Trans Providers Send Email Invites Approve Trans Providers Employee Report Customer Report Trans. Provider Report Customer Feedback Settings Today’s Calls (0) New Call Look Up Customer Look Up Company Change My Password

Manage Employees Manage Customers Manage Trans Providers Send Email Invites Approve Trans Providers Employee Report Customer Report Trans. Provider Report Customer Feedback Settings Today’s Calls (0) New Call Look Up Customer Look Up Company Change My Password Choose an option Welcome Admin (logout) Monday, December 15, 2008 Select employee: View View Manage All Employees Create Create New Employee

Select employee: View View Manage All Employees Create Create New Employee Obama, Barrak Choose an option Welcome Admin (logout) Monday, December 15, 2008 Manage Employees Manage Customers Manage Trans Providers Send Email Invites Approve Trans Providers Employee Report Customer Report Trans. Provider Report Customer Feedback Settings Today’s Calls (0) New Call Look Up Customer Look Up Company Change My Password

Choose an option Welcome Admin (logout) Monday, December 15, 2008 Select employee: View View Manage All Employees Create Create New Employee Obama, Barrak Manage Employees Manage Customers Manage Trans Providers Send Email Invites Approve Trans Providers Employee Report Customer Report Trans. Provider Report Customer Feedback Settings Today’s Calls (0) New Call Look Up Customer Look Up Company Change My Password

Viewing User/Employee Profile Last log in operation: 11/20/2009 5:00 PM Obama, Barrak Status: ACTIVE Employee ID: 3 Username: boboma Change password Main Phone: (123) 444-5555 Alt. Phone: (123) 333-4444 Address: 1000 FM Road 223 Tyler, TX 78788 Gender: Male D.O.B: 9-16-1980 Date started with company: 1-23-2006 Position: Phone Representative Access Privilege? None Blocked? No Edit Delete Welcome Admin (logout) Monday, December 15, 2008 Manage Employees Manage Customers Manage Trans Providers Send Email Invites Approve Trans Providers Employee Report Customer Report Trans. Provider Report Customer Feedback Settings Today’s Calls (0) New Call Look Up Customer Look Up Company Change My Password

All Users listed here Create New Name Username ___Last Login ___ Block?___ Privilege___ Graham, David dgraham 11/10/2009 10:00AM O No O Yes None password edit delete Brown, Bob bbrown 11/10/2009 2:30PM O No O Yes None password edit delete Obama, Barrak bobama 11/20/2009 5:02PM O No O Yes Admin password edit delete By clicking on a column header, the admin should be able to sort all rows by that column. Welcome Admin (logout) Monday, December 15, 2008 Admin should be able to click and view the user’s profile Manage Employees Manage Customers Manage Trans Providers Send Email Invites Approve Trans Providers Employee Report Customer Report Trans. Provider Report Customer Feedback Settings Today’s Calls (0) New Call Look Up Customer Look Up Company Change My Password

Manage Employees Manage Customers Manage Trans Providers Send Email Invites Approve Trans Providers Employee Report Customer Report Trans. Provider Report Customer Feedback Settings Today’s Calls (0) New Call Look Up Customer Look Up Company Change My Password Welcome Admin (logout) Monday, December 15, 2008 View Trans. Provider Info View View Manage All Trans. Providers Choose an option Create Create New Trans. Provider

Welcome Admin (logout) Monday, December 15, 2008 View Manage All Trans. Providers Choose an option Create Create New Trans. Provider View Trans. Provider Info View Manage Employees Manage Customers Manage Trans Providers Send Email Invites Approve Trans Providers Employee Report Customer Report Trans. Provider Report Customer Feedback Settings Today’s Calls (0) New Call Look Up Customer Look Up Company Change My Password

Welcome Admin (logout) Monday, December 15, 2008 Select Trans. Provider A B C D E F G H I J K L M N O P Q R S T U V X Y Z Trans providers listed here View Profile Select a Trans. Provider and click ‘view profile’ Manage Employees Manage Customers Manage Trans Providers Send Email Invites Approve Trans Providers Employee Report Customer Report Trans. Provider Report Customer Feedback Settings Today’s Calls (0) New Call Look Up Customer Look Up Company Change My Password

Blue Taxi Company Username: btaxi Password: reset Type: Premium AGENCY INFORMATION Agency Type: Contact Information 300 Some address, Wayne, MI 78777 Phone: Fax: Website: Contact Person: Jim Jones Position: Owner Phone: Email: Network/Internet Ability Internet Speed: Operating System: Welcome Admin (logout) Monday, December 15, 2008 View Service Areas Transportation Provider Profile OPERATIONS Service Type: Reservation Line Phone: Available Hours M-F: Sat/Sun: Reservation Ability: Arrival Window (from schedule trip time): Is there an application process to determine eligibility for services? (Yes or No) Rider ID Card: Eligible Riders: (list all here) Eligible Trip Purpsoe: (list all here) Passenger Fare (per trip) (Passenger type) $ (fare) (all listed here) Payment Types Accepted: (list here) Special Driver Assistance Provided: (show here) Cancellation Policy: (show here) Operating Schedule: Holiday Services Additional Services offered: (show here) Fleet Capabilities: (show here) Are you interested in getting more information about a coordinated transportation program? (Yes or No) Edit Profile Here’s a button that the admin can press to edit the profile Design a screen that allows the admin edit all the fields that make up the profile Manage Employees Manage Customers Manage Trans Providers Send Email Invites Approve Trans Providers Employee Report Customer Report Trans. Provider Report Customer Feedback Settings Today’s Calls (0) New Call Look Up Customer Look Up Company Change My Password Brief Description Fare Hours Days of Week Type of Service $ Christmas Day $ (List more) $ Thanksgiving Day $ Labor Day $ Independence Day $ Memorial Day $ Easter $ New Years Brief Description Fare Hours Holiday Services

Company Name Username ___Last Login ___ Block?___ Privilege___ Blue Taxi Company btaxi 11/10/2009 10:00AM O No O Yes None password edit delete Some Other Company blahblah 11/10/2009 2:33PM O No O Yes None password edit delete XYZ Inc. xyzuser 11/20/2009 1:14PM O No O Yes Premium password edit delete Welcome Admin (logout) Monday, December 15, 2008 All Providers listed here Create New By clicking on a column header, the admin should be able to sort all rows by that column. Manage Employees Manage Customers Manage Trans Providers Send Email Invites Approve Trans Providers Employee Report Customer Report Trans. Provider Report Customer Feedback Settings Today’s Calls (0) New Call Look Up Customer Look Up Company Change My Password

Step 1: Username / Agency Info Username: Password: Confirm Password: Agency Name: Address: City: State: Phone: Website: Agency Type: Contact Person First Name Last Name: Position: Phone: Email: Network/Internet Ability Agency Website: Internet Speed: Operating System: Zip: O Human/Social Service O Transportation O Senior Center O Church O School O Other: Continue to Step 2: Operations Transportation Provider Registration

Step 1: Username / Agency Info Username: Password: Confirm Password: Agency Name: Address: City: State: Phone: Website: Agency Type: Contact Person First Name Last Name: Title: Position: Phone: Email: Network/Internet Ability Internet Speed: Operating System: dgraham Zip: O Human/Social Service O Transportation O Hospital O Church O School O Other: Username is available. Use AJAX to check availability of username. Inform user if username is available or already used. Continue to Step 2: Operations Transportation Provider Registration

Transportation Provider Registration Step 2a: Operations Continue to Step 2b: Operations (continued) Service Type: Fixed route Flex Route Door thru Door Door to Door Curb to Curb ADA Para transit Shared Rides Other: Reservation Line: Phone: Available Hours M-F: Sat/Sun: Reservation Availability Same day 24 hours in advance 1 week in advance 2 weeks in advance 1 month in advance Standing orders Other (please describe): Arrival Window (from scheduled trip time) 5-10 min. after 10-20 min. after 5-10 min. before 10-20 min. before Other: Is there an application process to determine eligibility for your services? O Yes O No Rider ID Card: Eligible Riders All Public Low Income Senior Citizen Senior Citizen Disabled (ADA) Students Disabled Veterans Ex-Offenders Non-English speaking Disabled (ADA) Children Personal Care Attendants Guests Other: Eligible Trip Purpose All Medical Work Education Personal Shopping Events Emergency Other Passenger Fare (per trip) Passenger Type: Fare: $ $ $ $ $ $ Payment Types Accepted Cash Voucher Bill Medicaid Medicare Other What is your cancellation policy (please describe): Special Driver Assistance Provided (please describe): Add more

Step 2b: Operations (cont.) Operating Schedule Service Days of week Hours Fare Comments Example: Door thru Door Example: Curb to Curb Example: Name of other item Example: Name of 2 nd other item Add more Which holidays do you provide services? Select from list below: Add holiday not shown on list above: Additional services offered? (please explain) Continue to Step 2c: Operations (continued) Transportation Provider Registration $ $ $ $ Special Note: New Years Easter Memorial Day Independence Day Labor Day Thanksgiving Day Christmas Day Add All Add Add Remove This list comes from the previous slide (service type)…all of the services checked on the previous slide will show up here. The user can press the “Add more” button and it will add more “other” just like the “Add more” button on the previous slide.

Step 3: Fleet Capabilities and Service Area Continue to Step 3: Mapping your service area Fleet Capabilities Buses Seating capacity: Wheel chair lift accessible? O Yes O No Small buses Seating capacity: Wheel chair lift accessible? O Yes O No Vans Seating capacity: Wheel chair lift accessible? O Yes O No Cars Seating capacity: Service Area Service Area Description (geographic) i.e. Jurisdictions Served Service Service area Example: Door thru Door Example: Curb to Curb Example: Name of other item Example: Name of 2nd other item Are you interested in getting more information about a coordinated transportation program? O Yes O No Do you want premium membership (it’s completely free)? O Yes O No Transportation Provider Registration

Before I we show how the client specifically wants to implement “geocoding” features of the Google Maps API, lets first look at those features that will be used for this project….

http://n01se.net/gmapez/start.html First you’ll need to register and get a free API key Once you have your API key, generating a google map is simple and easy.

http://n01se.net/gmapez/start.html Further down the page we see the ability to add “Markers” to our google maps.

http://n01se.net/gmapez/start.html The ability to add letters to those markers.

http://n01se.net/gmapez/controls.html Skipping these site pages and continuing to next page….

http://n01se.net/gmapez/infowindows.html Skipping these site pages and continuing to next page….

http://n01se.net/gmapez/advanced.html Here you can see the ability to draw lines on the maps. This is another feature we will use.

Step 4: Mapping Your Service Area Continue to complete registration Transportation Provider Registration *Address: City: Zip: Add Last AREA 1 Enter address for AREA 1 My Areas: Area 1 – currently viewing delete Create New Area Enter addresses that form the parameter for your service area. As you add addresses, you’ll see your parameter form in the map on the right. Because some service areas may not connect with other service areas, you may need to add new areas using the “Create New Area” button. Click here to watch a video tutorial

Step 4: Mapping Your Service Area Continue to complete registration Transportation Provider Registration Last AREA 1 My Areas: Area 1 – currently viewing delete Create New Area *Address: City: Zip: Some address example 1 Some City1 Add Enter address for AREA 1 Enter addresses that form the parameter for your service area. As you add addresses, you’ll see your parameter form in the map on the right. Because some service areas may not connect with other service areas, you may need to add new areas using the “Create New Area” button. Click here to watch a video tutorial

Continue to complete registration Transportation Provider Registration Last AREA 1 My Areas: Area 1 – currently viewing delete Create New Area A A Some address example 1, Some City1, MI 100.72488, 88.35245 remove *Address: City: Zip: Add Enter address for AREA 1 Enter addresses that form the parameter for your service area. As you add addresses, you’ll see your parameter form in the map on the right. Because some service areas may not connect with other service areas, you may need to add new areas using the “Create New Area” button. Click here to watch a video tutorial Step 4: Mapping Your Service Area

Continue to complete registration Transportation Provider Registration Last AREA 1 My Areas: Area 1 – currently viewing delete Create New Area A B A Some address example 1, Some City1, MI 100.72488, 88.35245 remove B Some address example 2, Some City1, MI 101.62448, 90.23245 remove *Address: City: Zip: Add Enter address for AREA 1 Enter addresses that form the parameter for your service area. As you add addresses, you’ll see your parameter form in the map on the right. Because some service areas may not connect with other service areas, you may need to add new areas using the “Create New Area” button. Click here to watch a video tutorial Step 4: Mapping Your Service Area

Continue to complete registration Transportation Provider Registration Last AREA 1 My Areas: Area 1 – currently viewing delete Create New Area A B C A Some address example 1, Some City1, MI 100.72488, 88.35245 remove B Some address example 2, Some City1, MI 101.62448, 90.23245 remove C Some address example 3, Some City2, MI 102.12418, 90.59245 remove *Address: City: Zip: Add Enter address for AREA 1 Enter addresses that form the parameter for your service area. As you add addresses, you’ll see your parameter form in the map on the right. Because some service areas may not connect with other service areas, you may need to add new areas using the “Create New Area” button. Click here to watch a video tutorial Step 4: Mapping Your Service Area

Continue to complete registration Transportation Provider Registration Last A Some address example 1, Some City1, MI 100.72488, 88.35245 remove B Some address example 2, Some City1, MI 101.62448, 90.23245 remove C Some address example 3, Some City2, MI 102.12418, 90.59245 remove D Some address example 4, Some City5, MI 99.22355, 87.83245 remove AREA 1 My Areas: Area 1 – currently viewing d elete Create New Area A B C D *Address: City: Zip: Add Enter address for AREA 1 Enter addresses that form the parameter for your service area. As you add addresses, you’ll see your parameter form in the map on the right. Because some service areas may not connect with other service areas, you may need to add new areas using the “Create New Area” button. Click here to watch a video tutorial Step 4: Mapping Your Service Area Research to see if there is a possible way to let the user “click” on the map each point, this will help for those users that don’t know of exact addresses that mark the perimeter of the area they service.

Continue to complete registration Transportation Provider Registration Last AREA 2 My Areas: Area 1 view delete Area 2 – currently viewing delete Create New Area *Address: City: Zip: Add Enter address for AREA 2 Enter addresses that form the parameter for your service area. As you add addresses, you’ll see your parameter form in the map on the right. Because some service areas may not connect with other service areas, you may need to add new areas using the “Create New Area” button. Click here to watch a video tutorial Step 4: Mapping Your Service Area

Continue to complete registration Transportation Provider Registration Last AREA 2 My Areas: Area 1 view delete Area 2 – currently viewing delete Create New Area *Address: City: Zip: Some address example 5 Some City Add Enter address for AREA 2 Enter addresses that form the parameter for your service area. As you add addresses, you’ll see your parameter form in the map on the right. Because some service areas may not connect with other service areas, you may need to add new areas using the “Create New Area” button. Click here to watch a video tutorial Step 4: Mapping Your Service Area

Continue to complete registration Transportation Provider Registration Last AREA 2 My Areas: Area 1 view delete Area 2 – currently viewing delete Create New Area *Address: City: Zip: Add Enter address for AREA 2 Enter addresses that form the parameter for your service area. As you add addresses, you’ll see your parameter form in the map on the right. Because some service areas may not connect with other service areas, you may need to add new areas using the “Create New Area” button. Click here to watch a video tutorial Step 4: Mapping Your Service Area A Some address example 5, Some City, MI 110.72488, 93.35245 remove A

Continue to complete registration Transportation Provider Registration Last AREA 2 My Areas: Area 1 view delete Area 2 – currently viewing delete Create New Area *Address: City: Zip: Add Enter address for AREA 2 Enter addresses that form the parameter for your service area. As you add addresses, you’ll see your parameter form in the map on the right. Because some service areas may not connect with other service areas, you may need to add new areas using the “Create New Area” button. Click here to watch a video tutorial Step 4: Mapping Your Service Area A Some address example 5, Some City, MI 110.72488, 93.35245 remove B Some address example 6, Some City, MI 110.72488, 93.35245 remove A B

Continue to complete registration Transportation Provider Registration Last AREA 2 My Areas: Area 1 view delete Area 2 – currently viewing delete Create New Area *Address: City: Zip: Add Enter address for AREA 2 Enter addresses that form the parameter for your service area. As you add addresses, you’ll see your parameter form in the map on the right. Because some service areas may not connect with other service areas, you may need to add new areas using the “Create New Area” button. Click here to watch a video tutorial Step 4: Mapping Your Service Area A Some address example 5, Some City, MI 110.72488, 93.35245 remove B Some address example 6, Some City, MI 109.72488, 92.35245 remove C Some address example 6, Some City, MI 108.72488, 94.35245 remove A B C

Continue to complete registration Transportation Provider Registration Last A Some address example 1, Some City1, MI 100.72488, 88.35245 remove B Some address example 2, Some City1, MI 101.62448, 90.23245 remove C Some address example 3, Some City2, MI 102.12418, 90.59245 remove D Some address example 4, Some City5, MI 99.22355, 87.83245 remove AREA 1 My Areas: Area 1 – currently viewing delete Area 2 view delete Create New Area A B C D *Address: City: Zip: Add Enter address for AREA 1 Enter addresses that form the parameter for your service area. As you add addresses, you’ll see your parameter form in the map on the right. Because some service areas may not connect with other service areas, you may need to add new areas using the “Create New Area” button. Click here to watch a video tutorial Step 4: Mapping Your Service Area

Manage Employees Manage Customers Manage Trans Providers Send Email Invites Approve Trans Providers Employee Report Customer Report Trans. Provider Report Customer Feedback Settings Today’s Calls (0) New Call Look Up Customer Look Up Company Change My Password Welcome Admin (logout) Monday, December 15, 2008 SEND TO GROUP: Trans. Providers Customers Employees Or SEND TO SPECIFIC INDIVIDUALS: Find Customer Find Trans. Provider Select Employee: Add List of individuals to be mailed: Subject: Send Mail Body:

Manage Employees Manage Customers Manage Trans Providers Send Email Invites Approve Trans Providers Employee Report Customer Report Trans. Provider Report Customer Feedback Settings Today’s Calls (0) New Call Look Up Customer Look Up Company Change My Password Welcome Admin (logout) Monday, December 15, 2008 Manage Invites Setup Invite Email

Welcome Admin (logout) Monday, December 15, 2008 Manage Invites Setup Invite Email Manage Employees Manage Customers Manage Trans Providers Send Email Invites Approve Trans Providers Employee Report Customer Report Trans. Provider Report Customer Feedback Settings Today’s Calls (0) New Call Look Up Customer Look Up Company Change My Password

Welcome Admin (logout) Monday, December 15, 2008 Subject: Setup Invite Email Save Manage Employees Manage Customers Manage Trans Providers Send Email Invites Approve Trans Providers Employee Report Customer Report Trans. Provider Report Customer Feedback Settings Today’s Calls (0) New Call Look Up Customer Look Up Company Change My Password

Welcome Admin (logout) Monday, December 15, 2008 Invites Sent Send invite to: Company Name: Main Contact: Phone: Email: Send Invite Email Company Name Main Contact Phone Email Date Sent Manage Employees Manage Customers Manage Trans Providers Send Email Invites Approve Trans Providers Employee Report Customer Report Trans. Provider Report Customer Feedback Settings Today’s Calls (0) New Call Look Up Customer Look Up Company Change My Password

Welcome Admin (logout) Monday, December 15, 2008 Invites Sent Send invite to: Company Name: Main Contact: Phone: Email: Some Taxi Company Susan Jones Send Invite Email 123-456-7878 [email_address] Company Name Main Contact Phone Email Date Sent Manage Employees Manage Customers Manage Trans Providers Send Email Invites Approve Trans Providers Employee Report Customer Report Trans. Provider Report Customer Feedback Settings Today’s Calls (0) New Call Look Up Customer Look Up Company Change My Password

Welcome Admin (logout) Monday, December 15, 2008 Invites Sent Send invite to: Company Name: Main Contact: Phone: Email: Company Name Main Contact Phone Email Date Sent Some Taxi Company Susan Jones 123-456-7878 [email_address] 1/1/2009 Send Invite Email remove Show list of all invited companies The purpose of Invites: This invites section is simply a method for the admin to keep track of all the companies invited. The only functionality is for the email to get sent, and a row entry is added to the “Invites sent” list on this page. Manage Employees Manage Customers Manage Trans Providers Send Email Invites Approve Trans Providers Employee Report Customer Report Trans. Provider Report Customer Feedback Settings Today’s Calls (0) New Call Look Up Customer Look Up Company Change My Password

Welcome Admin (logout) Monday, December 15, 2008 When a trans. Provider company registers….their new account login is temporarily “locked” until the admin “approves” of the company. Once a company has been “approved” they are removed from the list on the next slide….. (see next slide) Manage Employees Manage Customers Manage Trans Providers Send Email Invites Approve Trans Providers Employee Report Customer Report Trans. Provider Report Customer Feedback Settings Today’s Calls (0) New Call Look Up Customer Look Up Company Change My Password

Manage Employees Manage Customers Manage Trans Providers Send Email Invites Approve Trans Providers Employee Report Customer Report Trans. Provider Report Customer Feedback Settings Today’s Calls (0) New Call Look Up Customer Look Up Company Change My Password Welcome Admin (logout) Monday, December 15, 2008 Manage Approvals Setup Approval Email

Welcome Admin (logout) Monday, December 15, 2008 Manage Approvals Setup Approval Email Manage Employees Manage Customers Manage Trans Providers Send Email Invites Approve Trans Providers Employee Report Customer Report Trans. Provider Report Customer Feedback Settings Today’s Calls (0) New Call Look Up Customer Look Up Company Change My Password

Welcome Admin (logout) Monday, December 15, 2008 Company name UserID Address Main Contact Email Phone Approve? Delete? 1 2 3 4 5 (Check All) List all providers that have newly registered and are waiting for approval before they can log in. Approve Selected Approve Transportation Providers Below is a list of recently registered providers. Once you have approved them, they will receive an approval email, and their login will be unlocked. (Check All) When a provider has been approved by the admin….an email needs to be send to that provider’s email address informing them that their account has been approved and they now have login access. Manage Employees Manage Customers Manage Trans Providers Send Email Invites Approve Trans Providers Employee Report Customer Report Trans. Provider Report Customer Feedback Settings Today’s Calls (0) New Call Look Up Customer Look Up Company Change My Password

Welcome Admin (logout) Monday, December 15, 2008 Subject: Setup Approval Email Save Manage Employees Manage Customers Manage Trans Providers Send Email Invites Approve Trans Providers Employee Report Customer Report Trans. Provider Report Customer Feedback Settings Today’s Calls (0) New Call Look Up Customer Look Up Company Change My Password

Manage Employees Manage Customers Manage Trans Providers Send Email Invites Approve Trans Providers Employee Report Customer Report Trans. Provider Report Customer Feedback Settings Today’s Calls (0) New Call Look Up Customer Look Up Company Change My Password Welcome Admin (logout) Monday, December 15, 2008 How did you hear about Ride Connect: Add (Added items appear here) When sending email, use this as the from address: From Address Setting: “ How did you hear about us” Setting Remove

New Customer Registration Username: Password: Confirm Password: First Name: Last Name: Gender Address: City State: Phone 1: Phone 2: Email: Disabled: Preferred Transportation Provider: How did you hear about Ride Connect? O Yes O No Wheelchair assisted? O Yes O No Zip: Ajax – check availability Continue

You have successfully completed registration. A link to activate your account has been emailed to : (customer’s email here) Note: If your account is not activated within 10 days, it will be deleted. This does not happen if the user registers over the phone (as shown in earlier slides in this powerpoint)

RideConnect Activate your account Next….a email is sent to the customer after registration…..

(email address from “settings” in admin panel (Customer’s Full name here) , thank you for joining RideConnect! Please click this link: http://rideconnect.info/activate/12348903.php to activate your account.

Find a new ride View History Trans. Provider Search Search by name or phone number Name: Phone: Advanced Search Address Search search

Find a new ride View History From: 777 Another Road, Some City, MI To: 888 Destination Road, Some City, MI View Providers From: 1234 Some Address, Some City, MI To: 4568 Dest Address, Some City, MI View Providers etc, etc, ….. Select a date: ( todays date default)

Find a new ride View History From: 777 Another Road, Some City, MI To: 888 Destination Road, Some City, MI View Providers From: 1234 Some Address, Some City, MI To: 4568 Dest Address, Some City, MI View Providers etc, etc, ….. Trans. Providers who service these addresses: Blue Taxi Company View Areas View Info Red Cab Services View Areas View Info Yellow Cab Services View Areas View Info XYZ Car Company View Areas View Info Remember, every time user looks up an address, on each of the companies profile, this is tracked (counted). Even looking at old addresses Select a date: ( todays date default)

New Transportation Provider Registration

Step 1: Username / Agency Info Username: Password: Confirm Password: Agency Name: Address: City: State: Phone: Website: Agency Type: Contact Person First Name Last Name: Position: Phone: Email: Network/Internet Ability Agency Website: Internet Speed: Operating System: Zip: O Human/Social Service O Transportation O Senior Center O Church O School O Other: Continue to Step 2: Operations Transportation Provider Registration This process is just like the slides previously shown in this ppt. Except one difference How did you hear about Ride Connect? Include all the steps (as previously shown in this ppt) Step 2: Operations (cont.) Step 3: fleet and capabilities Step 4: Mapping your service areas ----------- 

Transportation Provider Registration Thank you for registering with RideConnect! Your account is currently pending approval. When your account has been approved, you will be notified at this email: (insert provider’s email here) and your login username/password will be activated. At this point, the Admin needs to approve the account. The username/password will remain “locked” until the admin approves of this new account. Once the Admin approves, then the users login access will be unlocked.

Add or Edit Areas Area Report Tracking History Update My Profile

Add or Edit Areas Area Report Tracking History Date/Time Start Address Destination Address Area Was More Info Requested? 11/22/2009 Some Street A, City, TX 78753 Some Street B, City, TX 78777 2 Select Date Select Area: Display only “More Info Requested”? O Yes O No, show all (default todays date) ALL List all entries 1 2 3 4 5 Update My Profile

Add or Edit Areas Area Report Tracking History Select Year: Area 1 2 3 4 5 (etc….) Month Total More Info Requested January February March April May June July August September October November December Year Total: This report shows month by month data, and totals. Depending on how many areas the user has, they will show here along with the number of how many times an address inside of that area was searched This totals all the areas for that specific month Update My Profile

Add or Edit Areas Area Report Tracking History Select Year: Area 1 2 3 4 5 (etc….) Month Total More Info Requested January February March April May June July August September October November December Year Total: Update My Profile

Add or Edit Areas Area Report Tracking History Update My Profile AREA 2 My Areas: Area 1 view delete Area 2 – currently viewing delete Create New Area *Address: City: Zip: Add Enter address for AREA 2 Enter addresses that form the parameter for your service area. As you add addresses, you’ll see your parameter form in the map on the right. Because some service areas may not connect with other service areas, you may need to add new areas using the “Create New Area” button. Click here to watch a video tutorial Mapping Your Service Area A Some address example 5, Some City, MI 110.72488, 93.35245 remove B Some address example 6, Some City, MI 109.72488, 92.35245 remove C Some address example 6, Some City, MI 108.72488, 94.35245 remove A B C Deletes the area (include a pop up message asking the user if they are sure they want to delete the area)

Lets look at the admin panel again…. (reports)

Manage Employees Manage Customers Manage Trans Providers Send Email Invites Approve Trans Providers Employee Report Customer Report Trans. Provider Report Customer Feedback Settings Today’s Calls (0) New Call Look Up Customer Look Up Company Change My Password Welcome Admin (logout) Monday, December 15, 2008 Daily Report Yearly Report Employee Reports

Welcome Admin (logout) Monday, December 15, 2008 Employee Name Calls Address Searches More info requested Graham, David 15 25 11 Totals From All Employees Calls: 105 Address Searched: 233 More info Requested: 123 Select a date: ( todays date default) Daily Report Yearly Report List all employees here Should be able to click on the employee and view their profile Should be able to click on each of the column headers and sort the list by that column. Employee Reports These are the totals from ALL employees for the date selected above Manage Employees Manage Customers Manage Trans Providers Send Email Invites Approve Trans Providers Employee Report Customer Report Trans. Provider Report Customer Feedback Settings Today’s Calls (0) New Call Look Up Customer Look Up Company Change My Password

Welcome Admin (logout) Monday, December 15, 2008 Select year: (Current year default) Daily Report Yearly Report Employee Reports January February March April May June July August September October November December C AS IR C AS IR C AS IR C AS IR C AS IR C AS IR C AS IR C AS IR C AS IR C AS IR C AS IR C AS IR Employee Name (name here) 1000 1000 3000 900 800 1200 etc etc etc…………………. (name here) (name here) (name here). (name here) Etc etc… Totals: Include a row that totals all the columns Manage Employees Manage Customers Manage Trans Providers Send Email Invites Approve Trans Providers Employee Report Customer Report Trans. Provider Report Customer Feedback Settings Today’s Calls (0) New Call Look Up Customer Look Up Company Change My Password

Manage Employees Manage Customers Manage Trans Providers Send Email Invites Approve Trans Providers Employee Report Customer Report Trans. Provider Report Customer Feedback Settings Today’s Calls (0) New Call Look Up Customer Look Up Company Change My Password Welcome Admin (logout) Monday, December 15, 2008 Daily Report Yearly Report Customer Reports

Welcome Admin (logout) Monday, December 15, 2008 BY PHONE ONLINE Totals_____________________ Customer Name Calls Address Searches More info requests Logged In Address Searches More info requests Calls + Log ins Address Searches More info requests Smith, John 10 20 30 20 25 30 30 45 60 Totals From All Customers By Phone Online Total Calls: 200 Log ins: 100 Calls + Log ins: 300 Address Searches: 300 Addresses Searches: 100 Address Searches: 400 ore info Requests: 350 More info Requests: 150 More info Requests: 500 Select a date: ( todays date default) List all customers Daily Report Yearly Report Customer Reports Should be able to click on customers name and go to their profile Should be able to click a header and sort the list by each column header These are address searches performed by the employee During a “call” These are address searches performed by the customer while logged in online Manage Employees Manage Customers Manage Trans Providers Send Email Invites Approve Trans Providers Employee Report Customer Report Trans. Provider Report Customer Feedback Settings Today’s Calls (0) New Call Look Up Customer Look Up Company Change My Password

Welcome Admin (logout) Monday, December 15, 2008 Daily Report Yearly Report Customer Reports January February March April May June July August September October November December C AS IR C AS IR C AS IR C AS IR C AS IR C AS IR C AS IR C AS IR C AS IR C AS IR C AS IR C AS IR Customer Name (name here) 1000 1000 3000 900 800 1200 etc etc etc…………………. (name here) (name here) (name here). (name here) Etc etc… Totals: Include a row that totals all the columns Select year: Select Service Used: (Current year default) Phone Choices are Phone Online Total (default) C = Calls AS = Address Search IR = Info Requests Manage Employees Manage Customers Manage Trans Providers Send Email Invites Approve Trans Providers Employee Report Customer Report Trans. Provider Report Customer Feedback Settings Today’s Calls (0) New Call Look Up Customer Look Up Company Change My Password

Welcome Admin (logout) Monday, December 15, 2008 Daily Report Yearly Report Customer Reports January February March April May June July August September October November December L AS IR L AS IR L AS IR L AS IR L AS IR L AS IR L AS IR L AS IR L AS IR L AS IR L AS IR L AS IR Customer Name (name here) 1000 1000 3000 900 800 1200 etc etc etc…………………. (name here) (name here) (name here). (name here) Etc etc… Totals: Include a row that totals all the columns Select year: Select Service Used: (Current year default) Online L = Log ins AS = Address Search IR = Info Requests Every time a customer logs in, it should be tracked Manage Employees Manage Customers Manage Trans Providers Send Email Invites Approve Trans Providers Employee Report Customer Report Trans. Provider Report Customer Feedback Settings Today’s Calls (0) New Call Look Up Customer Look Up Company Change My Password

Welcome Admin (logout) Monday, December 15, 2008 Select year: Select Service Used: (Current year default) Daily Report Yearly Report Customer Reports January February March April May June July August September October November December C+L AS IR C+L AS IR C+L AS IR C+L AS IR C+L AS IR C+L AS IR C+L AS IR C+L AS IR C+L AS IR C+L AS IR C+L AS IR C+L AS IR Customer Name (name here) 1000 1000 3000 900 800 1200 etc etc etc…………………. (name here) (name here) (name here). (name here) Etc etc… Totals: Include a row that totals all the columns Total C+L = Calls + Log ins AS = Address Search IR = Info Requests Manage Employees Manage Customers Manage Trans Providers Send Email Invites Approve Trans Providers Employee Report Customer Report Trans. Provider Report Customer Feedback Settings Today’s Calls (0) New Call Look Up Customer Look Up Company Change My Password

Manage Employees Manage Customers Manage Trans Providers Send Email Invites Approve Trans Providers Employee Report Customer Report Trans. Provider Report Customer Feedback Settings Today’s Calls (0) New Call Look Up Customer Look Up Company Change My Password Welcome Admin (logout) Monday, December 15, 2008 Daily Report Yearly Report Transportation Provider Reports Area Report

Welcome Admin (logout) Monday, December 15, 2008 Daily Report Yearly Report Transportation Provider Reports Area Report Manage Employees Manage Customers Manage Trans Providers Send Email Invites Approve Trans Providers Employee Report Customer Report Trans. Provider Report Customer Feedback Settings Today’s Calls (0) New Call Look Up Customer Look Up Company Change My Password

Welcome Admin (logout) Monday, December 15, 2008 BY PHONE ONLINE Totals_____________________ Customer Name Address Searches More info requests Address Searches More info requests Address Searches More info requests Some Taxi Company 20 30 25 30 45 60 Totals From All Customers By Phone Online Total Calls: 200 Log ins: 100 Calls + Log ins: 300 Address Searches: 300 Addresses Searches: 100 Address Searches: 400 ore info Requests: 350 More info Requests: 150 More info Requests: 500 Select a date: ( todays date default) List all customers Daily Report Yearly Report Should be able to click on providers name and go to their profile Should be able to click a header and sort the list by each column header Transportation Provider Reports Area Report This is the same total box found on the customer daily report Manage Employees Manage Customers Manage Trans Providers Send Email Invites Approve Trans Providers Employee Report Customer Report Trans. Provider Report Customer Feedback Settings Today’s Calls (0) New Call Look Up Customer Look Up Company Change My Password

Welcome Admin (logout) Monday, December 15, 2008 Daily Report Yearly Report January February March April May June July August September October November December C AS IR C AS IR C AS IR C AS IR C AS IR C AS IR C AS IR C AS IR C AS IR C AS IR C AS IR C AS IR Trans Prov. Name (name here) 1000 1000 3000 900 800 1200 etc etc etc…………………. (name here) (name here) (name here). (name here) Etc etc… Totals: Include a row that totals all the columns Select year: Select Service Used: (Current year default) Phone Choices are Phone Online Total (default) C = Calls AS = Address Search IR = Info Requests Transportation Provider Reports Area Report Manage Employees Manage Customers Manage Trans Providers Send Email Invites Approve Trans Providers Employee Report Customer Report Trans. Provider Report Customer Feedback Settings Today’s Calls (0) New Call Look Up Customer Look Up Company Change My Password

Welcome Admin (logout) Monday, December 15, 2008 Select a transportation provider: ( todays date default) Daily Report Yearly Report Transportation Provider Reports Area Report Select Manage Employees Manage Customers Manage Trans Providers Send Email Invites Approve Trans Providers Employee Report Customer Report Trans. Provider Report Customer Feedback Settings Today’s Calls (0) New Call Look Up Customer Look Up Company Change My Password

Welcome Admin (logout) Monday, December 15, 2008 Daily Report Yearly Report Transportation Provider Reports Area Report Select Year: Area 1 2 3 4 5 (etc….) Month Total More Info Requested January February March April May June July August September October November December Year Total: (Trans. Provider company name here) This is the same report shown for the trans. Provider when they are logged in. Manage Employees Manage Customers Manage Trans Providers Send Email Invites Approve Trans Providers Employee Report Customer Report Trans. Provider Report Customer Feedback Settings Today’s Calls (0) New Call Look Up Customer Look Up Company Change My Password

Welcome Admin (logout) Monday, December 15, 2008 Manage Employees Manage Customers Manage Trans Providers Send Email Invites Approve Trans Providers Employee Report Customer Report Trans. Provider Report Customer Feedback Settings Today’s Calls (0) New Call Look Up Customer Look Up Company Change My Password Customer Feedback Report Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec How did you hear about us? No answer (default) (other choices added in Settings) Select Year: (this year default)

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