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SOCIAL, DIGITAL
  AND MOBILE IN


MALAYSIA
  we are social
   DECEMBER 2011
we are social
                FOR MORE INFO ON THIS REPORT, PLEASE
                CONTACT SIMON KEMP AT WE ARE SOCIAL:

                      SIMON.KEMP@WEARESOCIAL.SG
                      @WEARESOCIALSG
                      +65 9146 5356
                      DJESKI
                      HTTP://WEARESOCIAL.SG

we are social
MALAYSIA


                     28,656,000                                                      64%                                 36%

                           TOTAL POPULATION                                        URBAN                                RURAL


                     16,902,600                                                                      59 %
                             INTERNET USERS                                        INTERNET PENETRATION



                      11,816,200                                                             41 %
                USERS ON TOP SOCIAL NETWORK                                        SOCIAL NETWORK PENETRATION



                      32,411,937                                                                                     100+ %
                         MOBILE SUBSCRIBERS                                        MOBILE PENETRATION


                                                                                  SOURCES: UN DATA ACCESSED NOV 2011; INTERNET WORLD STATS ACCESSED NOV 2011;
we are social                                 LATEST SITE-REPORTED FIGURES AS AT NOV 2011; OPERATOR-REPORTED FIGURES AS CITED ON WIKIPEDIA, ACCESSED NOV 2011
19.8
           AVERAGE HOURS MALAYSIAN
                                     VS      10.6
                                          AVERAGE HOURS MALAYSIAN
             NETIZENS SPEND USING         NETIZENS SPEND WATCHING
            THE INTERNET EACH WEEK         BROADCAST TV EACH WEEK



we are social                                             SOURCE: MILLWARD BROWN DYNAMIC LOGIC
21%
                  OF MALAYSIAN INTERNET USERS
                ACCESS THE WEB VIA MOBILE DEVICES




we are social                                       SOURCE: NIELSEN
42%
                  OF MALYSIAN NETIZENS WATCH TV
                CONTENT AND MOVIES VIA THE INTERNET




we are social                                         SOURCE: NIELSEN
80%
               OF MALAYSIAN WEB USERS STREAM OR
            DOWNLOAD ONLINE VIDEO CONTENT EACH MONTH




we are social                                          SOURCE: NIELSEN
MALAYSIAN WEB
                  USERS SPEND ABOUT

                41,000,000
                   HOURS A MONTH
                WATCHING ONLINE VIDEOS



we are social                            SOURCE: COMSCORE
51%
                OF MALAYSIAN WEB USERS HAVE
                 AN ACTIVE YOUTUBE PROFILE




we are social                                 SOURCE: NIELSEN
90%
                   OF MALAYSIAN INTERNET
                USERS VISIT SOCIAL MEDIA SITES




we are social                                    SOURCE: NIELSEN
SOCIAL MEDIA SITES ACCOUNT FOR AROUND

                     ONE THIRD
                  OF ALL MALAYSIAN INTERNET TRAFFIC




we are social                                           SOURCE: COMSCORE
THE AVERAGE MALAYSIAN
                  SOCIAL MEDIA USER HAS

                233 FRIENDS
                 - THE HIGHEST IN THE WORLD




we are social                                 SOURCE: TNS DIGITAL LIFE
FACEBOOK DEMOGRAPHICS IN MALAYSIA
                      55-64:     65+:
                       1%        1%
         45-54:
          4%



                  35--44:           13-17:
                   11%               21%


                                                  MALE:                     FEMALE:
                                                  53%                         47%
             25-34:
              28%
                                    18-24:
                                     34%




we are social                                             SOURCE: FACEBOOK, AS CITED IN SOCIALBAKERS, NOVEMBER 2011
TOP FACEBOOK PAGES IN MALAYSIA

     #     BRAND PAGE                        LIKES                       GROWTH
     1    AIRASIA                          1,274,389                      3.69%
     2    MCDONALD'S MALAYSIA               914,234                       2.96%
     3    SATU MALAYSIA                     800,121                       1.97%
     4    GOLDEN SCREEN CINEMAS             579,665                       2.09%
     5    PIZZA HUT MALAYSIA                528,399                       2.93%
     6    MALAYSIA AIRLINES                 397,845                       1.09%
     7    BLACKBERRY MALAYSIA               332,947                      12.93%
     8    MAXIS                             321,338                      13.55%
     9    DIGI YOUTHS                       304,309                      16.75%
     10   NIKE FOOTBALL MALAYSIA            299,788                       1.80%



we are social                                   SOURCE: FACEBOOK, AS CITED IN SOCIALBAKERS, NOVEMBER 2011
NUMBER OF LINKEDIN USERS IN MALAYSIA:


                        688,000

we are social                                     SOURCE: SOCIALBAKERS, ACCESSED NOVEMBER 2011
MALAYSIAN USERS ON FOURSQUARE:

                     136,000

we are social                                    SOURCE: PENN OLSON
86%
                 OF MALAYSIAN NETIZENS
                HAVE DOWNLOADED MUSIC




we are social                            SOURCE: THE ADMA SOCIAL AND DIGITAL MEDIA YEARBOOK 2011
60%
           OF MALAYSIAN WEB USERS HAVE INTERACTED WITH
          A BRAND VIA SOCIAL MEDIA IN THE PAST 12 MONTHS




we are social                                              SOURCE: NIELSEN
77%
      OF MALAYSIAN WEB USERS HAVE SHARED THEIR THOUGHTS
       ON A BRAND VIA SOCIAL MEDIA IN THE PAST 12 MONTHS




we are social                                          SOURCE: NIELSEN
82%
                  OF MALAYSIAN INTERNET USERS HAVE
                BOUGHT FLIGHTS ONLINE IN THE PAST YEAR




we are social                                            SOURCE: VISA
MALAYSIAN NETIZENS
                SPEND AN AVERAGE OF

                US$ 2,000
                PER PERSON ON ONLINE
                PURCHASES EACH YEAR



we are social                          SOURCE: VISA
$

                     86%
                OF MALAYSIA WEB USERS
                 USE ONLINE BANKING




we are social                    SOURCE: VISA, AS CITED IN THE ADMA SOCIAL AND DIGITAL MEDIA YEARBOOK 2011
MORE ASIAN SOCIAL, DIGITAL AND MOBILE STATS:
                          HTTP://WEARESOCIAL.SG


we are social
SIMON KEMP    LAM CAI YU
               MANAGING DIRECTOR   ACCOUNT EXECUTIVE
                      @ESKIMON     @HICAIS
      SIMON.KEMP@WEARESOCIAL.SG    CAIYU.LAM@WEARESOCIAL.SG
           HTTP://WEARESOCIAL.SG   HTTP://WEARESOCIAL.SG


we are social

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We Are Social's Guide to Social, Digital, and Mobile in Malaysia, Dec 2011

  • 1. SOCIAL, DIGITAL AND MOBILE IN MALAYSIA we are social DECEMBER 2011
  • 2. we are social FOR MORE INFO ON THIS REPORT, PLEASE CONTACT SIMON KEMP AT WE ARE SOCIAL: SIMON.KEMP@WEARESOCIAL.SG @WEARESOCIALSG +65 9146 5356 DJESKI HTTP://WEARESOCIAL.SG we are social
  • 3. MALAYSIA 28,656,000 64% 36% TOTAL POPULATION URBAN RURAL 16,902,600 59 % INTERNET USERS INTERNET PENETRATION 11,816,200 41 % USERS ON TOP SOCIAL NETWORK SOCIAL NETWORK PENETRATION 32,411,937 100+ % MOBILE SUBSCRIBERS MOBILE PENETRATION SOURCES: UN DATA ACCESSED NOV 2011; INTERNET WORLD STATS ACCESSED NOV 2011; we are social LATEST SITE-REPORTED FIGURES AS AT NOV 2011; OPERATOR-REPORTED FIGURES AS CITED ON WIKIPEDIA, ACCESSED NOV 2011
  • 4. 19.8 AVERAGE HOURS MALAYSIAN VS 10.6 AVERAGE HOURS MALAYSIAN NETIZENS SPEND USING NETIZENS SPEND WATCHING THE INTERNET EACH WEEK BROADCAST TV EACH WEEK we are social SOURCE: MILLWARD BROWN DYNAMIC LOGIC
  • 5. 21% OF MALAYSIAN INTERNET USERS ACCESS THE WEB VIA MOBILE DEVICES we are social SOURCE: NIELSEN
  • 6. 42% OF MALYSIAN NETIZENS WATCH TV CONTENT AND MOVIES VIA THE INTERNET we are social SOURCE: NIELSEN
  • 7. 80% OF MALAYSIAN WEB USERS STREAM OR DOWNLOAD ONLINE VIDEO CONTENT EACH MONTH we are social SOURCE: NIELSEN
  • 8. MALAYSIAN WEB USERS SPEND ABOUT 41,000,000 HOURS A MONTH WATCHING ONLINE VIDEOS we are social SOURCE: COMSCORE
  • 9. 51% OF MALAYSIAN WEB USERS HAVE AN ACTIVE YOUTUBE PROFILE we are social SOURCE: NIELSEN
  • 10. 90% OF MALAYSIAN INTERNET USERS VISIT SOCIAL MEDIA SITES we are social SOURCE: NIELSEN
  • 11. SOCIAL MEDIA SITES ACCOUNT FOR AROUND ONE THIRD OF ALL MALAYSIAN INTERNET TRAFFIC we are social SOURCE: COMSCORE
  • 12. THE AVERAGE MALAYSIAN SOCIAL MEDIA USER HAS 233 FRIENDS - THE HIGHEST IN THE WORLD we are social SOURCE: TNS DIGITAL LIFE
  • 13. FACEBOOK DEMOGRAPHICS IN MALAYSIA 55-64: 65+: 1% 1% 45-54: 4% 35--44: 13-17: 11% 21% MALE: FEMALE: 53% 47% 25-34: 28% 18-24: 34% we are social SOURCE: FACEBOOK, AS CITED IN SOCIALBAKERS, NOVEMBER 2011
  • 14. TOP FACEBOOK PAGES IN MALAYSIA # BRAND PAGE LIKES GROWTH 1 AIRASIA 1,274,389 3.69% 2 MCDONALD'S MALAYSIA 914,234 2.96% 3 SATU MALAYSIA 800,121 1.97% 4 GOLDEN SCREEN CINEMAS 579,665 2.09% 5 PIZZA HUT MALAYSIA 528,399 2.93% 6 MALAYSIA AIRLINES 397,845 1.09% 7 BLACKBERRY MALAYSIA 332,947 12.93% 8 MAXIS 321,338 13.55% 9 DIGI YOUTHS 304,309 16.75% 10 NIKE FOOTBALL MALAYSIA 299,788 1.80% we are social SOURCE: FACEBOOK, AS CITED IN SOCIALBAKERS, NOVEMBER 2011
  • 15. NUMBER OF LINKEDIN USERS IN MALAYSIA: 688,000 we are social SOURCE: SOCIALBAKERS, ACCESSED NOVEMBER 2011
  • 16. MALAYSIAN USERS ON FOURSQUARE: 136,000 we are social SOURCE: PENN OLSON
  • 17. 86% OF MALAYSIAN NETIZENS HAVE DOWNLOADED MUSIC we are social SOURCE: THE ADMA SOCIAL AND DIGITAL MEDIA YEARBOOK 2011
  • 18. 60% OF MALAYSIAN WEB USERS HAVE INTERACTED WITH A BRAND VIA SOCIAL MEDIA IN THE PAST 12 MONTHS we are social SOURCE: NIELSEN
  • 19. 77% OF MALAYSIAN WEB USERS HAVE SHARED THEIR THOUGHTS ON A BRAND VIA SOCIAL MEDIA IN THE PAST 12 MONTHS we are social SOURCE: NIELSEN
  • 20. 82% OF MALAYSIAN INTERNET USERS HAVE BOUGHT FLIGHTS ONLINE IN THE PAST YEAR we are social SOURCE: VISA
  • 21. MALAYSIAN NETIZENS SPEND AN AVERAGE OF US$ 2,000 PER PERSON ON ONLINE PURCHASES EACH YEAR we are social SOURCE: VISA
  • 22. $ 86% OF MALAYSIA WEB USERS USE ONLINE BANKING we are social SOURCE: VISA, AS CITED IN THE ADMA SOCIAL AND DIGITAL MEDIA YEARBOOK 2011
  • 23. MORE ASIAN SOCIAL, DIGITAL AND MOBILE STATS: HTTP://WEARESOCIAL.SG we are social
  • 24. SIMON KEMP LAM CAI YU MANAGING DIRECTOR ACCOUNT EXECUTIVE @ESKIMON @HICAIS SIMON.KEMP@WEARESOCIAL.SG CAIYU.LAM@WEARESOCIAL.SG HTTP://WEARESOCIAL.SG HTTP://WEARESOCIAL.SG we are social