12. Top 10 Video sites in UK 1. You Tube.com 2. You Tube UK 3. BBC iPlayer 4. MySpace TV 5. Google Video 6. Google Video UK 7. Daily Motion 8. MetaCafe 9. Vuze 10. Tudou www.voxturmedia.com
14. You Tube – Success Story WRC – Personalised YouTube page with videos, chat and comment section COA – Drive traffic to their Twitter and Facebook and WRC Official site. www.voxturmedia.com
16. Twitter Growth 4-5 million users 5 K – 10 K daily new sign ups 10 sports communities in top 150 followers list of Twitter UK Based successful Twitterers include Brawn GP, Liverpool FC and Darren Bent – after his David Levy rant on Twitter. www.voxturmedia.com
17. Darren Bent – Case Study 19,346 followers Branding opp for Umbro on Twitter His comment on twitter during his transfer sparked a list of followers/fans www.voxturmedia.com
18. Online Behaviour of Twitter Users vs Other Social Networkers www.voxturmedia.com
19. Blog videos – Micro Blogs Top Five Countries (with bloggers embedding videos)1. USA2. Brazil3. Spain4. UK5. Canada Top Five Cities (with bloggers embedding videos)1. New York2. Sao Paulo3. London4. Madrid5. Paris www.voxturmedia.com
26. Traditional CRM Data Driven Process Centric Enterprise focused Social CRM – New Frontier in Business Social CRM Content Centric Conversation Centric People/ Community focused Social CRM helps organizations to connect to the communities and delivers better customer service, increased brand awareness and generates leads for sales. Social Networks Social Web Digital Channels Source : Cognizant Technologies www.voxturmedia.com
27. Prospect Generation Listen Extract Value and Build Trust Respond Campaigns Sales Force Profiling Social Media Frame work Influence Call Planning Channel & Community Integration Enable Functional Areas Value Creation through Conservations Marketing Community Interaction Service Community Collaboration Community Creation Collaboration Content Syndication Employee Collaboration Sales Branding Source : Cognizant Technologies www.voxturmedia.com