NuStratus CaaS Enterprise Edition OnAvaya NuStratus Communications-as-a-Service (CaaS) solutions leverage a new era of powerful cloud platforms that radically simplifies team and customer engagement. NuStratus CaaS Enterprise Edition OnAvaya solutions are targeted to mid-to-large enterprises ranging from 100 to 10,000+ seats. The solution combines UCaaS and CCaaS into a single consistent reference architecture. It is a SIP or H.323-based system in a single tenant environment. The solution includes Avaya Aura® Session Manager at the core of the network and Communication Manager Evolution Server with Call Center Elite providing the contact distribution engine and feature-rich call center functionality. The CaaS solution is fundamentally the same as the Aura and CC Elite enterprise solution, but re-purposed for the hosted environment by using the administration capabilities from Avaya Control Manager (ACM) to serve end customers. Furthermore, it uses a different delivery model to the market by breaking a full Capex model from the traditional enterprise solution into Capex and Opex components. The Opex component brings the utility-based billing and value proposition that is one of our key differentiators of the CaaS solution. Our Enterprise Edition OnAvaya solutions leverages an Avaya Aura Reference Architecture for a single tenant model allowing each enterprise customer to have a dedicated instance of the Avaya Aura stack for increased scaling, security or custom integrations. In addition, a hybrid configuration is offered where an existing premises based customer’s UC and CC solutions can be integrated with our NuStratus offers. This is useful in support of a staged migration from premises to cloud or shifting branch offices to the cloud. www.nustratus.com (844) CLOUD TEAM

1. Cloud Service Provider

2. Cloud Service Provider

3. CaaS Enterprise Editions
Cloud Service Provider
by

4. Cloud > Hybrid vs. Public/Private
Network World 2014
Source: Rackspace & Avaya

5. Cloud > Opex Delivery Models
On Premise Dedicated, Hosted
Shared HW,
Dedicated VM Multi-Tenant SW
Managed Services Private Cloud Private Virtual Cloud Public Cloud
• Dedicated Customer
• Customer Hardware
• Dedicated Customer
• Dedicated Hardware
• Dedicated Virtualization
• Private Instance Customers
• Shared Hardware
• Dedicated Virtualization
• Multiple Customers
• Shared Hardware
• Shared Virtualization
DeliveryModel
Customer
Setup
Hybrid

6. Cloud > Infrastructure

7. Cloud > Multi-Tenant vs. Multi-Instance
Operating systems
Communications Apps
Management App
Virtualisation Software
Management App
Cust
1
Cust
2
Cust
3
Cust
4
Cust
5
Cust
6
OS
Com
ms
App
Cust
1
OS
Com
ms
App
Cust
2
OS
Com
ms
App
Cust
3
OS
Com
ms
App
Cust
4
OS
Com
ms
App
Cust
5
OS
Com
ms
App
Cust
6
Multi-Tenant
Multi-instance
Avaya Control Manager – Cloud Edition

8. Cloud > Complete Enterprise Suite
SIP, H.323,
Analog,
Softclients
G4X0 Firewall
F
Customer
Unified Communications - vApp
Avaya Aura Core
CM HA
A A A
SM x2 SMGR
SBC
ASBCE
A
Aura
Messaging
MAS
A A
MSS
SAL
SAL
Gateway
A
Utility
A
ACM
ACM
A A
Conferencing
AAC
A
Licensing
WebLM
A
Presence
PS
A
CTI
AES
VOX SUPERNAP Data Center – Private, Hybrid, Virtual
VDC Networks:
Media-signaling
Network
DMZ Network
Management
Network
PSTN Provider
MPLS
Direct Connect
aPublic Internet
Reporting
CMS
A
Edge Gateway
- Call Center Complement
Secure Remote Worker
ELITE
Avaya Reference Architecture
Multimedia
EMC
A

9. VoIP-Ready WAN
Tier 4
Data Center
Centralized
Management
Private instances of Avaya Aura Applications -
each dedicated to a customer instance
(example: Separate instance of CM and other
UC apps for Customer A, separate instance
for Customer B and Customer C.)
Customer C
UC Endpoints
Gateway
Analog Endpoints
UC Endpoints
Gateway
Analog Endpoints
Customer B
Customer A
OS
CM
OS
SM
OS
etc
OS
CM
OS
SM
OS
etc
OS
CM
OS
SM
OS
etc
VMware vSphere™
A B C
Customer C SRW
Non-Virtualized
Applications
Cloud > Multi-Instance Architecture
UC Endpoints
Gateway
Analog Endpoints
Customer Provided:
• QoS WAN / MPLS
• PSTN Carrier
Services
Customer Options:
• Edge Hardware
• SIP Trunking Services
• Geo-Diverse Data
Centers

10. Cloud > Customer Administration
These all work “as designed” but will
seem a complex to use by the
occasional “non-expert” user
Simplified with
Avaya Control Manager
• Centralized operational
administration for Avaya UC/CC
as a service offering.
• Hierarchical & granular role-
based access. Ability to create,
provision and administer
services for tenants and end
users.
• Usage monitoring, reporting and
billing.
• OSS / BSS integration. API &
SDK for custom development.
LDAP, active directory, 3rd party
integration.

11. Cloud > Calculating Monthly Usage
At the Customer level:
ACM tracks the highest number of concurrent provisioned/registered user/agents.
• UCaaS Team Engagement tracks High Level Mark of provisioned users.
• CCaaS Customer Engagement tracks High Level Mark of registered agents.
• Monthly Billing is calculated by adding the daily billing (𝐵𝑛) over the 30/31 days period.
• Monthly Billing = 1
𝑚
(𝐵 𝑛)
• …where ‘m’ is either 30 or 31 depending on the month,
and 𝐵𝑛 is the daily Billing indicated for day ‘n’.
• Daily Billing ( 𝐵𝑛) is calculated factoring the daily HLM of all tenants.
• 𝐵 𝑛= (HLMT1 + HLMT2 + … + HLMT𝑥) x Daily Rate
• …where HLMT1 represents the HLM for Tenant 1,
where HLMT2 represents the HLM for Tenant 2,
where HLMTx represents the HLM for Tenant X.

12. POWERFUL
• Avaya Aura Platform
• Secure Private Cloud
• Data Center Reliability
• Up-to-Date Versioning
FLEXIBLE
• Dynamic Elasticity
• Tiered Functionality
• Hybrid Integration
• Migration Credit
+ +
by
SIMPLE
• Utility Pricing
• Predictable Cost
• Centralized Architecture
• Easy Management
Cloud Service Provider

13. www.nustratus.com
(844) CLOUD TEAM