Communications 2.0 Applications (and a voice/Twitter mashup)

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Shouldn't voice applications be simple to write? And shouldn't you be able to "mashup" voice with popular services like Twitter? In this presentation from eComm 2008 in March 2008, Voxeo CTO RJ Auburn talks about what's wrong with developing phone/voice applications today, how they can be done better, and then walks through a sample application showing how easily call presence information could be sent over to a Twitter account using open standards like CCXML.

Tecnologia Negócios

March 12th, 2008

eComm 2008

Creating Communication
2.0 Applications

RJ Auburn
CTO
rj@voxeo.com

Monday, April 7, 2008 1

Thank you!

Monday, April 7, 2008 2

Why Voxeo?

Monday, April 7, 2008 3

Telephony Sucks

Monday, April 7, 2008 4

There are a number of
problems with Telephony
today...

Monday, April 7, 2008 5

Complex

Monday, April 7, 2008 6

Communications 2.0 Applications (and a voice/Twitter mashup)

Communications 2.0 Applications (and a voice/Twitter mashup)

Communications 2.0 Applications (and a voice/Twitter mashup)

Communications 2.0 Applications (and a voice/Twitter mashup)

Communications 2.0 Applications (and a voice/Twitter mashup)

Communications 2.0 Applications (and a voice/Twitter mashup)

Communications 2.0 Applications (and a voice/Twitter mashup)

Communications 2.0 Applications (and a voice/Twitter mashup)

Communications 2.0 Applications (and a voice/Twitter mashup)

Communications 2.0 Applications (and a voice/Twitter mashup)

Communications 2.0 Applications (and a voice/Twitter mashup)

Communications 2.0 Applications (and a voice/Twitter mashup)

Communications 2.0 Applications (and a voice/Twitter mashup)

Communications 2.0 Applications (and a voice/Twitter mashup)

Communications 2.0 Applications (and a voice/Twitter mashup)

Communications 2.0 Applications (and a voice/Twitter mashup)

Communications 2.0 Applications (and a voice/Twitter mashup)

Communications 2.0 Applications (and a voice/Twitter mashup)

Communications 2.0 Applications (and a voice/Twitter mashup)

Communications 2.0 Applications (and a voice/Twitter mashup)

Communications 2.0 Applications (and a voice/Twitter mashup)

Communications 2.0 Applications (and a voice/Twitter mashup)

Communications 2.0 Applications (and a voice/Twitter mashup)

Communications 2.0 Applications (and a voice/Twitter mashup)

Communications 2.0 Applications (and a voice/Twitter mashup)

Communications 2.0 Applications (and a voice/Twitter mashup)

Communications 2.0 Applications (and a voice/Twitter mashup)

Communications 2.0 Applications (and a voice/Twitter mashup)

Communications 2.0 Applications (and a voice/Twitter mashup)

Communications 2.0 Applications (and a voice/Twitter mashup)

Communications 2.0 Applications (and a voice/Twitter mashup)

Communications 2.0 Applications (and a voice/Twitter mashup)

Communications 2.0 Applications (and a voice/Twitter mashup)

Communications 2.0 Applications (and a voice/Twitter mashup)

Communications 2.0 Applications (and a voice/Twitter mashup)

Communications 2.0 Applications (and a voice/Twitter mashup)

Communications 2.0 Applications (and a voice/Twitter mashup)

Communications 2.0 Applications (and a voice/Twitter mashup)

Communications 2.0 Applications (and a voice/Twitter mashup)

Communications 2.0 Applications (and a voice/Twitter mashup)

Communications 2.0 Applications (and a voice/Twitter mashup)

Communications 2.0 Applications (and a voice/Twitter mashup)

Communications 2.0 Applications (and a voice/Twitter mashup)

Communications 2.0 Applications (and a voice/Twitter mashup)

Communications 2.0 Applications (and a voice/Twitter mashup)

Communications 2.0 Applications (and a voice/Twitter mashup)

Communications 2.0 Applications (and a voice/Twitter mashup)

Communications 2.0 Applications (and a voice/Twitter mashup)

Communications 2.0 Applications (and a voice/Twitter mashup)

Communications 2.0 Applications (and a voice/Twitter mashup)

Communications 2.0 Applications (and a voice/Twitter mashup)

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Communications 2.0 Applications (and a voice/Twitter mashup)

1. March 12th, 2008 eComm 2008 Creating Communication 2.0 Applications RJ Auburn CTO rj@voxeo.com Monday, April 7, 2008 1

2. Thank you! Monday, April 7, 2008 2

3. Why Voxeo? Monday, April 7, 2008 3

4. Telephony Sucks Monday, April 7, 2008 4

5. There are a number of problems with Telephony today... Monday, April 7, 2008 5

6. Complex Monday, April 7, 2008 6