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Learning from Cognitive Psychology & Game
Mechanics to create apps with soul
the
@vivekjuneja
#droidconIN
#android
#ux
"With Android, people were not
responding emotionally, they
weren't forming emotional
relationships with the product.
They needed it, but they didn't
necessarily love it.“
http://www.theverge.com/2011/10/18/exclusive-matias-duarte-ice-cream-sandwich-galaxy-nexus/
+
+
What are we
talkingabout
5lessons
Cognitive Psychology
study of how people perceive, remember,
think, speak, and solve problems
Cognitive Psychology at work
Game Mechanics
constructs of rules intended to produce an
enjoyable game or gameplay
Gamification in the real world
5lessons
choice
reputation
motivation
attention
habit
• decision making
• paradox of choice
• cognitive load
choice
reputation
motivation
attention
habit
• decision making
• paradox of choice
• cognitive load
reputation
motivation
attention
habit
choice
decision making
best possible decision, least possible effort
two minds of decisions – Gut and Head
How to design interactions that assist users
in making best decisions in limited time
choice
choice
decision making
choice
reputation
motivation
attention
habit
• decision making
• paradox of choice
• cognitive load
paradox of choice
the dopamine effect
lesser choices, better decisions
How to make dopamine part of the brain
happy, and still allow people to make better
choices
choice
choice
paradox of choice
• decision making
• paradox of choice
• cognitive load
choice
reputation
motivation
attention
habit
cognitive load
emotional brain kicks in
mental shortcuts
How to reduce the load on the user’s brain
and make the application experience easy
choice
cognitive load
choice
choice
High Cognitive load
Too many choices
choice
Low Cognitive load
Grouped choices
• social validation
• mirror effect
choice
reputation
motivation
attention
habit
• social validation
• mirror effect
choice
reputation
motivation
attention
habit
social validation
How to integrate social aspect of humans in
the mobile app ?
social feedback
social expectations
reputation
• social validation
• mirror effect
choice
reputation
motivation
attention
habit
mirror effect
How to craft a story around the app ?
imitation neurons
recommendations
reputation
reputation
story telling
show the user
reputation
bring your friends
share with friends
• intrinsic
• extrinsic choice
reputation
motivation
attention
habit
• intrinsic
• extrinsic choice
reputation
motivation
attention
habit
intrinsic
How do I make my application design
such that the user feels in control ?
desire of power
goal oriented
motivation
• intrinsic
• extrinsic choice
reputation
motivation
attention
habit
extrinsic
How do I give positive motivation to
my users ?
aversion to failure
social feedback
motivation
Economist.com subscription – US $59.00
One-year subscription to Economist.com.
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One-year subscription to the print edition of The
Economist.
Print & web subscription – US $125.00
One-year subscription to the print edition of The
Economist and online access to all articles from The
Economist since 1997.
extrinsic
motivation
Economist.com subscription – US $59.00
One-year subscription to Economist.com.
Print subscription – US $125.00
One-year subscription to the print edition of The
Economist.
Print & web subscription – US $125.00
One-year subscription to the print edition of The
Economist and online access to all articles from The
Economist since 1997.
extrinsic
motivation
motivation
badges, recognition
fun
motivation
competition
meaningful goals
• cognitive focus
• old brain choice
reputation
motivation
attention
habit
• cognitive focus
• old brain choice
reputation
motivation
attention
habit
cognitive focus
How can I structure the features
in my app that allows for partial
attention by the user ?
humans can’t multi-task
attention
• cognitive focus
• old brain choice
reputation
motivation
attention
habit
old brain
How do I make user trust my
application ?
hunger to mate is dangerous
old is powerful
attention
attention
focus on what’s important
attention
user is safe
attention
user is safe
• expectations
• good vs. bad choice
reputation
motivation
attention
habit
choice
reputation
motivation
attention
habit
• expectations
• good vs. bad
expectations
exploit the shortcut
decrease stress, increase joy
How to allow the user interactions for
the mobile app utilize the already
existing knowledge of the user
habit
• expectations
• good vs. bad choice
reputation
motivation
attention
habit
good vs. bad
What incentives you can integrate
inside your app to create positive
habits for the user ?
create new habits
punish for bad, award the good
habit
habit
Kick the nicotine
habit
Kick the nicotine
What next
Apply
TestIterate
Research
What next
About Me
@
www.vivekjuneja.in / @vivekjuneja
User Group Bangalore
~Build apps with Soul~
All images used in presentation belong to their respective owners
Thanks

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Humanize the android

Notas do Editor

  1. Don’t underestimate the power of watching someone else do something. If you want to influence someone’s behavior, then show someone else doing the same task. There is research that shows that stories create images in the mind that may also trigger mirror neurons. Stories are powerful. Imitation includes Empathy