Microsoft offers various tools for building chatbots, including the Microsoft Bot Framework and Azure Bot as a Service. The Bot Framework allows developers to build bots using Visual Studio and supports bots being published to Azure. It utilizes the Bot Connector to act as a translator between bots and various channels like Skype and Facebook. Bots use dialogs, forms, natural language processing via LUIS, and other features to have conversations. Azure Bot as a Service provides an integrated environment for developing bots in a serverless way using Azure Functions.

1. Microsoft And Bot’s
VIVEK P .S
System Analyst UST Global
http://vivekcek.wordpress.com

2. Agenda
• Think and build chatbots

3. Demo

4. What is a Chabot ?
• A.I computer programs designed to behave like a human that you can
interact with, in order to get information or get things done
• Promote the concept of Conversational UI

5. Why bots getting fame?
• People like conversation

6. History
• ELIZA
Developed in the 1960s
• Eliza’s conversation with a patient is:-
– Human: Well, my boyfriend made me come here.
• ELIZA: Your boyfriend made you come here?
• Human: He says I'm depressed much of the time.
• ELIZA: I am sorry to hear you are depressed.
• Human: It's true. I'm unhappy.
• ELIZA: Do you think coming here will help you not to be unhappy?

7. Bot Communication

8. Microsoft Offerings
• Microsoft Bot Framework.
 Introduced in Build 2016
• Azure Bot As A Service.
• Server less concept built on top of azure functions and Bot Framework

9. Microsoft Bot Framework
• Need Visual Studio 2015
• All information is at https://dev.botframework.com/
• Install Bot Framework Emulator
• Install Bot Framework template.

10. Build Your First Bot
• Demo and publish to azure

11. Bot Connector
• The middle man between your bot web service and channel.

12. Simplified Bot Communication

13. Bot Connector High Level
• Bot connector acts as an adapter between our bot and numerous channels
that it supports

14. Bot Connector as a Translator
Facebook
JSON
Skype
JSON

15. Conversation
• A conversation is a series of message sent between your bot and one
or more users.
• You have skype account
• Bot have a skype account
• Bot connector create conversation between you and bot.
• A conversation is identified by Channel ID(Skype), User ID, Bot ID and
Conversation ID
• Conversation State is stored by the bot connector

16. Activity
• Each message in a conversation is called activity
• Conversation is composed of Activities.

17. High Level Communication

18. Dialog
• Breaks up conversations into smaller pieces
• Conversational abstractions that encapsulate their own state

19. Demo Dialog

20. What is a Form Flow?

21. Advantages Of Form Flow
• Handling a guided conversation

22. Form Flow Demo

23. Natural Language Processing
• Ability of the computer to understand, what a person want.
• I want to get fares from Trivandrum to Chennai tomorrow.
• I am looking for trains from Trivandrum to Chennai.

24. What is LUIS?
• Language Understanding Intelligent Service by Microsoft
• Makes natural language processing possible
• Utilizes interactive machine learning

25. Without LUIS

26. With LUIS

27. Intents
• Identifies what actions you want your bot to take
• Utilizes Active Learning to improve over time
• Ex: Get Rail Fare

28. Entities
• Identifies what things your bot is taking action on
• Ex: Departure Station, Arrival Station and Date.

29. Utterances
• Used to help LUIS learn
• Ex: I like to travel from Trivandrum to Chennai on tomorrow.

30. LUIS Demo

31. Azure Bot As A Service
• Accelerate your bot’s development by working in an integrated
environment
• Server less with Azure Functions.
• Billing based on
• Execution Time (₹0.001058/GB-s)
• Total Executions (₹13.22 per Million Executions)

32. Demo

33. Questions?

34. Thank You