2. Craftsvilla: A unique Venture
Key takeaway: One of the largest online stores sells a saree every two minutes and a pair of shoes every 30 seconds
“A road trip to Kutch made possible a $400 million start-up, Craftsvilla!”
Overview
Road-trip to Kutch (Monika & Manoj
Gupta)
Craftsvilla: Marketplace& Private label
(2011)
Aggregating 12000 artisans (giving tech-
support)
A leaner team: low costs
Fresh Funding:
Sequoia, Lightspeed
and Nexus
•Branded Wear
•$1.2 trillion market
•Online - growing
•Unbranded Wear
•$904 billion market
•Online - growing
APPAREL INDUSTRY
OVERVIEW
3. Clothing & apparel industry: Mega Trends
Key takeaway: Those retail formats and E-commerce players who are extremely consumer-centric, and who heed to the above
trends, will earn better financial returns on their investments.
“Fast Fashion is the most important disruptor in the fashion industry today.”
*Adapted from a PwC Report ‘Disruption in Fashion Industry’
“Know me” “Engage me” “Make it easy for me” “Wow me” “Make it work”
Aligning branded labels to TG
Seamless cross-
channel integration
Renewed focus on
physical retail
Operational
Excellence
“Omni-Channel Retail”
Chroma Stores: using its strong distribution: 16
cities: same day delivery
ET Retail Award: ‘Omni-channel of the year’
“Fast Fashion”
Zara, H&M
“Exclusive Fashion
Boutiques”
Manish Malhotra,
Tarun Tahiliani
“Sharp Brand focus”
Craftsvilla – Ethnic
Wear for Women
•Customer-brand fit
•Clear positioning
•Big Data
•Crowd-sourcing
•Direct interaction
•Seamless shopping
•Convenience
•Touch & Feel
•New store formats
•Personalised Service
•Niche, differentiated,
•High-end
•Flexible supply chain
•Reduced inventory cost
Trends
4. Craftsvilla: Celebrating Days
Key takeaway: ‘Celebrating Days’ is a major marketing strategy deployed by E-Commerce companies to drive topline
“5000 Ethnicities. 6500 languages. 196 Countries. One
World. ”
*Data taken from ‘Digital Vidya’
19th June: World Ethnic
Day
10 Lakh bindis
distributed
Colleges (Andhra
Loyola) & Companies
Singles Day,
Alibaba
120,000 orders/min
Drives Topline: $14.3
billion in sales
Marketin
g
5. Craftsvilla: Referral Mktg. & SEO
Key takeaway: ‘These low cost means are employed to ensure effective spending on the Advertisement dollar.
“67% of Craftsvilla’s traffic is generated organically.”
*Data taken from ‘Digital Vidya’
Referral : Direct
Marketing
“Online Agents”: 10%
com.
Tap the network of
family, friends and
neighbours
SEO: ‘3000
keywords’
Higher Visibility, Lower
Competition, low-cost
Regular effort, not
easy
Marketin
g
6. Craftsvilla: PR Activities
Key takeaway: Marketing spend reaches 50% of some E-Commerce Giants, while through Frugal Marketing and a focus on organic
traffic, that cost can be driven down drastically.
*Data taken from ‘Digital Vidya’
Ms. Ethnic Beauty
Pageant
Fashion bloggers:
Buzz
Emotional
connect:Support
Artisans & Handloom
Inc.
100+ social media
platform
Campaigns in Theatre/
Radio - target women
buyer
Generates
‘goodwill’
“Marketing spent of Craftsvilla is less than 10% of its total revenues”
Marketin
g
7. Craftsvilla: returns
Key takeaway: Craftsvilla has a lean model with conservative marketing budget. However it needs to focus on increasing its ROMI,
beyond 1.0 at least.
“The only profitable E-commerce marketplace
in India”
•Craftsvilla takes a commission of 20-23% of each product sold.
•Fee is inclusive of shipment cost
•It does not invest in warehousing
•Employee cost is low as it works on a lean model employing 8-10
people
DATA FOR CALCULATION
ITEM FIGURE
PAT 12,000,000
PAT [%] 0.01
REVENUE 1200,000,000
MARKETING SPEND 120,000,000
INCREMENTAL REVENUE 540,000,000
CONTRIBUTION 189,000,000
ROMI 0.575
Note: Values are calculated on the basis of sales figures of
Q2,2013. Contribution has been considered to be 35% of revenue.
•Craftsvilla: profitable online marketplace.
•Although the ROMI is less than 1, which is worrying .
• However given Craftvilla’s rising GMV, it is expected that the
ROMI will rise with economies of scale
REVENUE MODEL
CALCULATIONS
*Data taken from ‘Your Story’ articles on Craftsvilla
Finance
8. The Way Forward!
Key takeaway: Along with Frugal Marketing, a global focus and a strategy to extend service to the consumer via specialised brick-&-
mortar format might help Craftsvilla chart new heights
“How can an Artisan from Kutch compete with designers from
Milan?”
•Promote its offering globally
•Early Adopters: NRIs
•Differentiated offering
•Higher Margins : Exchange-rate benefits
SELLING GLOBALLY!
12000 ARTISANS
100+ COUNTRIES
•Omni-channel retail + Personalized boutique experience
•Artisans of Kutch – designing as per your requirement
•Convenience: Home Delivery
•Improve shopping experience: Virtual Showrooms
OMNI-CHANNEL RETAIL?
BOUTIQUE STORES
Way
Forward
Notas do Editor
Different states have different trends in clothing, which the local players are able to meet better
Branded womenswear on rise, because more of them are joining the workforce
Different states have different trends in clothing, which the local players are able to meet better
Branded womenswear on rise, because more of them are joining the workforce