The document provides guidance on resume building, interview preparation, and body language analysis. It includes: 1) Key words to include in your resume that employers look for to demonstrate leadership, initiative, achievement, and problem-solving abilities. 2) A psychologist's interpretation of various body language gestures and their meanings, such as maintaining eye contact, crossed arms, hand gestures, and leg positions. 3) A checklist for personal presentation at an interview, including dress, posture, eye contact, smiling, and mirroring the interviewer's body language. 4) Sample interview questions on the job seeker's background, strengths, weaknesses, qualifications, work experience, knowledge of the employer, and future

1. RESUME BUILDING & INTERVIEW PREPARATION
Key-Words checked by employers while scanning resumes
For Leadership For Initiative For Achievement For Problem Solving
Developed Devised Achieved Analyzed
Revitalized Set Obtained Evaluated
Directed Originated Delivered Solved
Drove Designed Attained Investigated
Managed Initiated Completed Eliminated
Guided Started Secured Corrected
Led Formulated Negotiated Utilized
Organized Established Effected Reduced
Inspired Created Enhanced Identified
Generated Produced Tackled
Introduced Increased Reorganized
Redesigned Expanded Reviewed
Launched Performed Resolved
Succeeded Reshaped
Conducted Strengthened
Improved Streamlined
Demonstrated Simplified
Implemented Examined
Accomplished Revised
Surpassed
Faculty of Management Studies, Delhi

2. Psychologists Interpretation of gestures in Body Language
Head Lifted - Chin lifted to eye level of the other speaker. This expresses superiority, whether
conscious or not. Also used when expressing insults or aggressive feelings
Head Lowered – This indicates submission, acceptance, a feeling of inferiority, defeat or
powerlessness
Head Inclined to one side – A typical feminine posture that expresses tender feeling,
understanding, comfort and support
Upper Body bent forward – A sign of involvement thorough curiosity or interest, or aggression if
one foot is thrust out at the same time
Upper body Slumped – Means tiredness, despondency, or disappointment.
Upper Body Leaning back – Indicates disinterest or nonchalance; a sign of distancing oneself
from what is being said
Legs Hooked around a chair – Signals a need for reassurance
Legs crossed – shows a desire to protect yourself; a sign of vulnerability
Legs Straight out – A sign of someone at ease
Arms crossed behind back – A sign of shyness or a lack of confidence
Arms crossed in front – Indicates suspicion, embarrassment, or refusal to continue discussion
Forefinger extended – A threatening sign
Hands cupped – A desire to be precise
Thumb and forefinger together – Means agreement or accord
Clenched fist – The sign of resolution and determination
Faculty of Management Studies, Delhi

3. Hand extended in a sweeping gesture – Indicates doubt, or disbelief at what is being said
Palms extended outwards – An expression of rejection
Palms extended inwards – A sign of welcome, comfort or sharing, wish for agreement
Hands joined or crossed – A protective gesture when you feel vulnerable or threatened; need
for security combined with the wish to disguise inner tension
Holding a pen with both hands – A gesture of withdrawal that disguises nervousness and gives
time to prepare for the unforeseen.
Faculty of Management Studies, Delhi

4. Check list for Personal presentation at an interview
 Sit upright, and try to be relaxed and comfortable. Do not fold your arms as this is
seen as being a sign of defensiveness. Crossed legs can sometimes indicate a
casual approach, so keep your feet on the ground
 Dress conservatively, wear a suit. Make sure the shoes and fingernails are clean.
Men’s socks should be dark and not patterned. Avoid wearing too much of jewellery
 Hair style should also be conservative
 Do not hold a pen or object in your hand as this will make you uncomfortable and
fidgety
 Speak clearly and concisely and avoid syllables like ‘um’, ‘er’, ‘OK’ etc
 Try to keep eye contact without staring. Look at the person who is asking the
question and try to scan the other panel members. If you don’t feel comfortable look
at their eyebrows, this will give an impression of maintaining eye contact
 Try to smile (occasionally), be enthusiastic and friendly without appearing too casual.
A general lean towards the questioner indicates focus on the question, as can
nodding slightly
 ‘Mirroring’ is copying some of the body language of the interviewer. It is a subtle
tactic aimed at encouraging them to believe that you are like them, because
interviewers like people with whom they feel they have something common.
Faculty of Management Studies, Delhi

5. Sample Interview Questions and Cues for answering them
Questions about you as an Individual
 Tell me about yourself?
o Answers should derive from where you come from, your family, where
you are studying, your hobbies and interests, your positive qualities
 What do you consider to be your three greatest strengths?
o Relate the contents of your CV to what the employer is looking for
 What do you consider to be your three greatest weaknesses?
o Concentrate on ‘allowable weaknesses’, things that could be turned into
positive qualities
General questions
 What do you understand by the term Management/marketing… etc?
o Since these questions are based on your field of study, a clear answer is
expected. Demonstrating an understanding of the field creates a bond
with the interviewer who might be from a similar background.
 What do you expect to gain from a work experience with our organization?
o Here the opportunity to achieve an ambition, skills, learning, professional
development, real world/first hand experience of working in the
specialization should be emphasized. Communicate your
interest/excitement/motivation about the position.
 What should the organization expect to gain from having you spend a period of
work experience with us?
o Think about your ability to make a difference to the team, your
willingness to learn, your flexibility, your capacity for hard work, particular
skills that will be valuable for the organization, possible links back to
previous work experience.
Questions about your Application or CV and your academic history
Faculty of Management Studies, Delhi

6.  Can you explain why your grades turned out the way they did?
o Challenges you faced during your education, what you done since to
improve your academic profile, the high grades that you have achieved
henceforth
 What would you most be remembered for at school or college?
o Think about not only your academic achievements but especially your
extra curricular achievements. How can you demonstrate that you did
more than just attend classes, that you really took part in the life of the
institution, that you have made a real contribution
 Why did you choose your present course?
o A positive statement demonstrating a commitment to the field of study.
The opportunity to gain work experience as a part of the course, the
content of the course etc
 Why did you choose to go to a particular university or college?
o A positive statement about the things the institution offered, its
reputation, the strength/brand of the university, the demand in the
employment market for pass outs from the university
 I see that you took a gap year. Please tell us about this?
o The skills you gained, the experience you gained, planning and
organization, overcoming challenges, preparing for career stability
Questions Related to previous work experience
 What have you gained from the previous work experience?
o Think about Dealing with customers, colleague relationships, dealing
with work procedures and quality standards, meeting targets, how you
managed your time, emphasize learning’s on the job
 What were the reasons that prompted you to quit the job with the previous
employer
o The answer should dwell on the original reasons for taking up the job. if
the reasons for quitting was a lack of focus then this should be erased by
Faculty of Management Studies, Delhi

7. exhibiting how you have now achieved clarity in choosing your career
path
Questions on your knowledge of the organization
 Why did you choose to apply to this organization for a job?
o Think about the reputation of the company, the strength of the employer
brand, the added value to your CV from being associated to this
organization, the ‘fit’ with your career intentions, the opportunity to
acquire skills and knowledge
 What do you know about our business/products/markets?
o Think about the prior research you did, products and markets, well
known brands, recent history, what you know of their future plans,
market segmentation, product life cycles, emphasize the strength of their
reputation as an employer and as an organization generally
 Who do you see as our major competitors?
o Think about your market knowledge, presenting the organization
positively but realistically in the context of the main competition,
challenges for the future
Questions relating to your future career intentions
 Why did you choose this profile within our organization? How does it fit with your
career plans?
o Think about how you can demonstrate your commitment to this area of
work, how it fits in with a long term plan
 What do you see yourself doing five/ten years from now?
o Again demonstrate your commitment to your field of work but also dwell
on continuing professional development.
Faculty of Management Studies, Delhi