2. Introduction to TATA MOTORS.
Code of Conduct.
 Human Rights practices.
Whistle-Blowers policy.
 Stakeholders engagement policy.
 Corporate Governance.
CSR.
 Singur- Controversy.

4. Tata Motors is a part of the Tata Group manages its
share-holding through Tata Sons. The company was
established in 1935 as a locomotive manufacturing
unit and later expanded its operations to
commercial vehicle sector in 1954 after forming a
joint venture with Daimler-Benz AG of Germany.
Despite the success of its commercial vehicles, Tata
realized his company had to diversify and he began
to look at other products.

5. • FOUNDER - JRD TATA
• HEADQUARTERS - MUMBAI,INDIA
• KEY PEOPLE - RATAN TATA,CHAIRMAN
• PARENT COMPANY - TATA GROUP
• SUBSIDIARIES - JAGUAR AND LANDROVER
• PRODUCTS - AUTOMOBILES AND ENGINES
• Consolidated Net Revenue grows by 22% in
2010-11
• Consolidated Profit Rs.2,424 crores (Rs.650
crores in 2009-10)
5

6.  “Leadership with trust .”
• Employee Focus: Make the organization a Great Place
to work .
• Community Focus: Be a responsible corporate citizen .
• Supplier Focus: Treat Suppliers as partners .
• Shareholders Focus: Demonstrate superior results .
• Customer Focus: Improve Customer Satisfaction.
6

7. Tata Code of Conduct
•The values and principles which have governed the
manner in which the Tata Group of companies and their
employees have conducted themselves were first
formally articulated as the Tata Code of Conduct
•This Code was intended to serve as a guide to each
employee on the values, ethics and business principles
expected of him or her in personal and professional
conduct.

8. • National interest
• Financial reporting and records
• Competition
• Equal opportunities employer
• Gifts and donations
• Government agencies
• Political non-alignment

9. • Health, safety and environment
• Quality of products and services
• Corporate citizenship
• Cooperation of Tata companies
• Public representation of the company
and the Group

10. Cont…
• Third party representation
• Use of the Tata brand
• Group policies
• Shareholders
• Ethical conduct
• Regulatory compliance

11. • Concurrent employment
• Conflict of interest
• Securities transactions and confidential information
• Protecting company assets
• Citizenship
• Integrity of data furnished
• Reporting concerns

12.  Human rights practices in TML!!
• As seen in the last 5-10 years TATA group of
companies adheres to the TATA code of conduct
in its business.
• TATA code of conduct has covered all the human
rights principles proclaimed in universal
declaration of human rights.
• However to strengthen and support
internationally proclaimed human rights within
the business of company, they decided to come
up with following policies.

13. Whistle blower’s policy at TML!!
• Extension of Tata code of conduct.
• Reporting party with reliable info.
• Clearly defines the composition and role of
investigators and helps to take remedial
action.
• Policy mentions pre-requisites to ensure that
the identity of this policy is kept confidential.

14. Mechanisms to measure effectiveness
of senior leadership:
TYPE OF REVIEW FREQUENCY CHANGES DRIVEN
Balanced scorecard Month, quaterly, Yearly Personal team/Resources
Employee survey Annually Personal & policies
Performance review Annual with semi-annual Personal & team
updates
Focus group and skip- Monthly Personal & policies
level meetings
TBEM[internal and Half-yearly and annually Processes & linkages
external]improvement
initiative
Self-evaluation Weekly and monthly Personal actions

15.  Stake-holders engagement model at
Tata motors!!!
Engage
with
Learning Identify
stakeholder
and issues
feedbacks &concerns
Report Priority to
back to the issues
stakeholder & concern
Take Address
necessary Set goals & the issues
decions targets & concerns

16. Corporate governace
• “the system by which companies are directed
and controlled".
• Corporate governance refers to the set of
systems, principles and processes by which a
company is governed.
• They provide the guidelines controlled such
that it can fulfil its goals and objectives.

18. Principles of corporate governace
• Rights and equitable treatment of
shareholders
• Interests of other stakeholders:
• Role and responsibilities of the board:
• Integrity and ethical behavior
• Disclosure and transparency.

19. Type Nos.
Complaints regarding non-receipt of dividend/interest, shares lodged for transfer 221
Complaints received from the shareholders through SEBI and other statutory bodies 66
and resolved
Complaints redressed out of the above 286
Pending complaints as on 31.3.2011 1
Other Queries received from shareholders and depositors and replied 15377

21. CSR in TATA MOTORS
• Health
1. Healthcare provided to nearly 3,00,000 people annually
2. Sanitation drives conducted with participation of over 40,000
villagers in over 50 villages
3. Amrutdhara Project implemented to provide safe drinking water
to 100 villages in the next three years
4. Smoke efficient chullahs installed in over 200 villages to curb
respiratory problems
• Education
1. Infrastructure ans facility upgradation benefiting 50,000 students
annually
2. Teacher’s training for more than 2000 primary school teachers
3. Nearly 500 students supported through scholarships annually

22. • Employability
1. Adopted 21 it is under public-private partnership schemes
2. Over 1600 women benefited through SHG’s.
• Environment
1. Close to 10000 trees planted annually
2. Over 2000 families benefited from improved irrigational
facilities
3. Over 4000 community members sensitized on
environmental issues

23. Cont..
• At Lucknow Plant, there has been a drastic increase in
electrical energy due to commencement of a new production
facility
• Invested Heavily to provide Bus transportation Facilities to
employees.
• They also conduct in-house blood testing, health awareness
lectures and seminars
• Focus on tree plantation, wasteland
development, encouraging usage of biogas plants, and
rainwater harvesting initiatives.

24. Training programme Coverage of population
Modern agriculture Training 310
Mushroom production 50
Vermin Composting 160
Horticulture and timber plantation 210
Sewing Stitching and Embroidery 150
Personality Development 75
Computer Training 125
Fish Farming 370
Shg and Enterpreneurship Training 30

26. TATA Nano Singur Controversy
•Tata Nano Singur Controversy refers to the controversy
generated by land acquisition of the proposed Nano
factory of Tata Motors at [Singur] in Hooghly
district, West Bengal, India.
•Singur gained international media attention since Tata
Motors started constructing a factory to manufacture
their $2,500 car, the Tata Nano at Singur. The small car
was scheduled to roll out of the factory by 2008.

27. Conti…
• Chief protesters include the opposition parties
spearheaded by the Trinamool Congress under
Mamata Banerjee and Socialist Unity Centre of India.
• Chief protesters include the opposition parties
spearheaded by the Trinamool Congress under
Mamata Banerjee and Socialist Unity Centre of India.
• The Tata Group announced on October 3, 2008 that
they are pulling out of Singur due to the political
unrest and agitation.

28. • Gujarat Chief Minister Narendra Modi has given the Tata
Motors a deal it will never forget. A deal that convinced the
auto giant to choose Gujarat over other states as the site for
the Tata Nano plant.
• The biggest incentive was a Rs 9,570 crore soft loan over 20
years — close to 25 per cent of Gujarat's annual budget.
• Tata Motors will repay the loan in 20 years, at 0.1 per cent
interest rate and will repay the land price in eight equal
annual installments.

29. • The government will also provide a four-lane
road connectivity and also exempt Tatas from
electricity duty, registration and transfer
charges of land.
• It will also put up a waste disposal plant,
supply natural gas through a pipeline and
provide 100 acres near Ahmedabad for a
township.

30. Questions to be asked??
• Do you think that this deal was fair enough
from the government point of view?
• Is providing such a huge amount of loan at just
a minimal interest rate fair?
• Well what about the welfare of the people at
Singur who faced complications due to
controversy?