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Team Alignment
National Anthem
INTRODUCTION TO PROGRAM
Play Delhi Meeting Video
OUR STORY
WE ARE
OUR
BUSINESS
SEGMENTS
Laminates
Plywood Aluminium
Pharma ACP
OUR STORY
OUR
CERTIFICATION
“Quality is not an act, It is a habit.” - Aristotle
MAJOR
INDUSTRY
CLIENTS
INTERNATIONAL
SALES
ISRAEL
GHANA
NIGERIA
IRAN
SRILANKA
SAUDI ARABIASAN FRANCISCO
NEW YORK
NEW JERSEY
FLORIDA
ATLANTAMIAMI
CALIFORNIA
TEXAS
OHIO
SAN JUAN
THAILAND
TEMA
MONROVIA
ABIDJAN
NEPALPAKISTAN
BANGLADESH
Warehouse in Asia
Thailand – Bangkok Warehouse
Thailand – Bangkok Warehouse
Thailand – Bangkok Warehouse
Singapore Warehouse
Malaysia – Johor Warehouse
Malaysia – Johor Warehouse
Asia Pacific Team
Thailand Team at Exhibtion Thailand Team
Asia Pacific Team
Singapore and Malaysia Team Thailand Team
Asia Pacific Team
Asia team Thailand Team
Asia Pacific Team
Thailand Team at Exhibtion Thailand Team
Asia Pacific Team
Review Meeting at JB Review Meeting at JB
Asia Pacific Team
Whole Thailand Team We have four lorry for daily operation
International Projects
Project References 2017 – 2018
Global House – 6 Branches
Thailand
Project References 2017 – 2018
Home Works
Thailand
Project References 2017 – 2018
Talaley Restaurant
Thailand
Project References 2017 – 2018
Sbuy D Furniture
Thailand
Project References 2017 – 2018
Dynga Salon
Thailand
Project References 2017 – 2018
Parc Life Executive Condominium
Singapore
Project References 2017 – 2018
Four Leaves Bakery
Singapore
Project References 2017 – 2018
K2 Medical Clinic
Singapore
Project References 2017 – 2018
Residential Unit
Singapore
Project References 2017 – 2018
Residential Unit
Singapore
Project References 2017 – 2018
Residential Unit
Singapore
Project References 2017 – 2018
Novartis Office
Malaysia
Project References 2017 – 2018
Vanke Office
Malaysia
Project References 2017 – 2018
Bakery in Taiping
Malaysia
ALL INDIA ROAD SHOW
NAGPUR AWARD FUNCTION
FLAG DISTRIBUTION
CRICKET
EXHIBITIONS – INTERZUM’ 17
EXHIBITIONS – THAILAND’ 17
EXHIBITIONS – THAILAND’ 18
EXHIBITIONS – EQUINOX SINGAPORE
EXHIBITIONS – REKA CONFERENCE MALAYSIA
EXHIBITIONS – REKA INTERIOR EXHIBTION MALAYSIA
EXHIBITIONS – EQUINOX MALAYSIA
EXHIBITIONS – IFTAR FESTIVAL MALAYSIA
EXHIBITIONS – FESTIVE CELEBRATION THAILAND
EXHIBITIONS – MAYANMAR
EXHIBITIONS – IWF USA (ATLANTA)
EXHIBITIONS – WAD-E-ASIA
EXHIBITIONS – MEDIA EXPO
LAMINATES SEGMENT
• Asia’s Largest Manufacturer of Laminates
• Total production capacity of 16 Lacs Sheets Per Month
• 14 Presses
• Total 4 Laminates Manufacturing Units
LAMINATES STATISTICS
• We are using star paper and Suyash paper for production our
laminates it’s A grade paper for best quality of our product.
• We are using pure Phenolic resin for production our product its best
quality resin for Kraft paper impregnation , other wise other factory
using urea for Kraft paper impregnation. CPF resin best quality resin
for good quality bonding of laminate and long life of product.
• Not using Agriculture Urea that causes a big loss to Poor Farmers. Lot
of companies are eating the share of these farmers who actually need
the Urea.
• We are already stock the laminate sheets in BSR racks for fastest
delivery the order to party and branches.
LAMINATES TESTS & KEY USPs
Sr. no Test Std Value Achive Value
1 Abraser test-( Resistance to surface wear)
IP(inatial point)->150 &
FP(final point)->350
IP-250 & FP-375
2 Scratch Test (FORCE) >2.00 N 2.3 N
3 Boiling water test-1.00MM
Thickness Increase-10.00% &
Mass Increase value-12.00%
Thickness Increase-
07.00% & Mass
Increase value-07.30%
4 Dry Heat Test(180*temp castor oil) Rating-3 Rating-5
5 Dimensnal Stability
Cross direction-<1.15 &
Machine direction-<0.63
Cross direction-<.77 &
Machine direction-
<0.48
6 Impact Test >20 N >25 N
7 Cracking Test-70* temp 50*120mm Rating-5 Rating-5
8
Staining Test for 20 minutes with ink &
Chemicals
group-1 & group-2 rating-5 Rating-5
9 Fire Radiant test
burn in 7-8 second and stop
within 03 second
10 Anti Scratch test
Laminates Tests & Key USPs
LAMINATES
General
Purpose
Laminates
Spotless
Laminates
Fire
Retardant
Laminates
Compact
Laminates
Cladding
Exterior
Laminates
Digital
Printing
Laminates
UV + High
Gloss
Laminates
PVC
Laminates
Door Skins
General Purpose
Laminates
Anti-Fingerprint
Laminates
With NanoTechnology
UV + High Gloss
Laminates
Stunning clear surfaces,
cutting-edge coating
technologies to deliver a
striking, contemporary look.
UV+ high Gloss provides a
luxurious high gloss finish,
including solid patterns and
wood grains.
UV+ high Gloss surfaces
provide outstanding durability,
which makes them suitable
for vertical applications.
SCUFF
RESISTANT
LAMINATE
SYNCRO
TraditionalTextured Laminates
Design Paper ( X ) +Any SurfaceTexture (Y ) =Textured Laminate ( XY )
Virgo Syncro Laminates
Design Paper ( X ) + Synchronized Texture ( X ) = WOW! ( X² )
Weather
Resistant
UV
Resistant
Climate Shock
Resistance
Corrosion
Free
Impact
Resistance
PLYWOOD
BY: MR. UDAY PANDEY
NUMBERS OF PRESS 8
MONTHLY PRODUCTION 30 LAC’S PER SQ. FT.
PLYWOOD STATISTICS
PLYWOOD
General
Purpose
Plywood
Block
Board
Concrete
Shuttering
Plywood
Flush
Door
Chequered
Ply
ALUMINIUM
ALUMINIUM
BY: MR. PRAVEEN
DIXIT
& MR. SUTANU
Currently we are enjoying 3rD OR 4TH position in domestic market
The main competitors are:
 Aditya Birla Group ( HINDALCO)
 Sterlite (Vedanta)
 Jindal Aluminium
 National Aluminium company- PSU ( NALCO)
INDIA’S TOP MARKETERS OF
ALUMINIUM ROLLED PRODUCTS:
Specification For Coils:
Thickness Range: 100µ - 1.26mm
Width Range: 585mm – 1425mm
Specification For Sheets:
Thickness Range: 100µ -3.25mm
Width Range: 585mm – 1425mm
Length Range: Up to 6Mtr.
Applications:
. Commercial
. General Engg. Application
. Bus cabins & body insulation
. Cladding in false ceiling & paneling
. Electrical bus bar ducting, transformer strips.
Our Customers:
FAN BLADE: HAVELLS, BAJAJ, ANCHOR, LUMINOUS, ETC.
LED: HAVELLS, CROMPTON, SYSKA, ETC.
BUS BODY: TATA MARCO POLO (Vendor)
PRODUCTS & ITS
APPLICATIONS
ALUMINIUM COIL/SHEETS
Specification:
Thickness Range: 0.45mm – 3mm
Width Range: 813mm – 1220mm
Length Range: Up to 4270mm
Applications:
. Flooring for buses
. Decorative Applications like interior Paneling for trucks, cabins, Etc.
Our Customers:
UPSRTC, RSTRTC,KSRTC: AZAD COACH
DEFENCE: PARAS MOTORS,PERFECT MECHANICALS
PRODUCTS & ITS APPLICATIONS
ALUMINIUM CHEQUERED SHEETS
Applications:
. Commercial
. Vial seals
Applications:
. Cladding for roofs and walls
. Aircrafts hangers, Industrial building,
ware houses
. Poultry Farms, Exhibition Pavilions
. False Ceilings
Specification:
Thickness Range: 0.30mm – 1mm
Width Range: 760mm- 1064mm
Length Range: Up to 6 mtr.
PRODUCTS & ITS APPLICATIONS
ALUMINIUM CLOSURE STOCK & ROOFING SHEETS
Specification:
Thickness Range: 0.14mm – 0.25mm
Width Range: 585mm – 1425mm
Length Range: 400mm – 1000mm
Application:
. Household Utensils & Pressure cooker
Application:
For Automotive Engine heat dissipation
Our Customers:
UTENSILS: BAJAJ, PRESTIGE, ETC.
AUTOMOBILE: MARUTI, RENAULT, TATA, HUNDAI, ETC.
PRODUCTS & ITS APPLICATIONS
ALUMINIUM CIRCLES & HEAT SHIELD
Application:
. For Plywood Industry
Specification:
Thickness Range: 1.50mm – 3mm
Width Range: 1321mm
Length Range: Up to 3Mtr
Our Customers:
GREEN PLY, RAMA PLY, MAYUR PLY, SONEAR PLY ETC.
VIRGO’S PRESENCE IN THE MARKET
ALUMINIUM CAUL BOARD SHEET
 We are planning to increase our capacity 4 times.
 At present we are 4th largest manufacturer in India.
 In coming years we are working to be 2nd most
largest manufacturer in India.
& will ACHIEVE IT…
VIRGO ALUMINIUM
FUTURE PLANS
PHARMA
ALUMINIUM
ALUMINIUM
BY: MR. PRAVEEN
DIXIT
Currently we are enjoying 3rD OR 4TH position in domestic market
The main competitors are:
 Aditya Birla Group ( HINDALCO)
 Sterlite (Vedanta)
 Jindal Aluminium
 National Aluminium company- PSU ( NALCO)
INDIA’S TOP MARKETERS OF
ALUMINIUM ROLLED PRODUCTS:
(7.90Crore MT Per Annum )
China
41.5%
Europe
13.8%
North America
12.6%
India
3.5%
Japan
3.6%
Middle East
2.9%
South Korea
1.7%
ROW
8.1%
China Europe North America India Japan Middle East South Korea ROW
*** Source: NITI AYOG
ALUMINIUM ROLLED
PRODUCTS CONSUMPTION
IN THE WORLD
Electrical Sector
40%
Transport
23%
Construction
14%
Packaging (incl FS)
6%
Machinery
6%
Consumer durables
6%
Others
5%
*** Source: Crisil Report 15-16
ALUMINIUM
CONSUMPTION
INDUSTRY
WISE
• Aluminum Consumption in India at 2.5 kg per capita is much below the global average of 11kg
per capita. To reach the global average of 11 kg per capita, India will require an additional
annual consumption of 1.6Cr MT, thus, making it the second largest consumer in the world
(absolute terms).
• Even at low consumption, aluminum contributes 2% of manufacturing GDP (steel 12%,
cement 9%) and this is expected to move up with consumption growth. This growth is critical
for India’s industrial vision of achieving 25% of GDP from manufacturing by 2022.
*** Source: NITI AYOG
ALUMINIUM
CONSUMPTION
IN KG PER CAPITA
Specification For Coils:
Thickness Range: 100µ - 1.26mm
Width Range: 585mm – 1425mm
Specification For Sheets:
Thickness Range: 100µ -3.25mm
Width Range: 585mm – 1425mm
Length Range: Up to 6Mtr.
Applications:
. Commercial
. General Engg. Application
. Bus cabins & body insulation
. Cladding in false ceiling & paneling
. Electrical bus bar ducting, transformer strips.
Our Customers:
FAN BLADE: HAVELLS, BAJAJ, ANCHOR, LUMINOUS, ETC.
LED: HAVELLS, CROMPTON, SYSKA, ETC.
BUS BODY: TATA MARCO POLO (Vendor)
PRODUCTS & ITS
APPLICATIONS
ALUMINIUM COIL/SHEETS
Specification:
Thickness Range: 0.45mm – 3mm
Width Range: 813mm – 1220mm
Length Range: Up to 4270mm
Applications:
. Flooring for buses
. Decorative Applications like interior Paneling for trucks, cabins, Etc.
Our Customers:
UPSRTC, RSTRTC,KSRTC: AZAD COACH
DEFENCE: PARAS MOTORS,PERFECT MECHANICALS
PRODUCTS & ITS APPLICATIONS
ALUMINIUM CHEQUERED SHEETS
Applications:
. Commercial
. Vial seals
Applications:
. Cladding for roofs and walls
. Aircrafts hangers, Industrial building,
ware houses
. Poultry Farms, Exhibition Pavilions
. False Ceilings
Specification:
Thickness Range: 0.30mm – 1mm
Width Range: 760mm- 1064mm
Length Range: Up to 6 mtr.
PRODUCTS & ITS APPLICATIONS
ALUMINIUM CLOSURE STOCK & ROOFING SHEETS
Specification:
Thickness Range: 0.14mm – 0.25mm
Width Range: 585mm – 1425mm
Length Range: 400mm – 1000mm
Application:
. Household Utensils & Pressure cooker
Application:
For Automotive Engine heat dissipation
Our Customers:
UTENSILS: BAJAJ, PRESTIGE, ETC.
AUTOMOBILE: MARUTI, RENAULT, TATA, HUNDAI, ETC.
PRODUCTS & ITS APPLICATIONS
ALUMINIUM CIRCLES & HEAT SHIELD
Application:
. For Plywood Industry
Specification:
Thickness Range: 1.50mm – 3mm
Width Range: 1321mm
Length Range: Up to 3Mtr
Our Customers:
GREEN PLY, RAMA PLY, MAYUR PLY, SONEAR PLY ETC.
VIRGO’S PRESENCE IN THE MARKET
ALUMINIUM CAUL BOARD SHEET
 We are planning to increase our capacity 4 times.
 At present we are 4th largest manufacturer in India.
 In coming years we are working to be 2nd most
largest manufacturer in India.
& will ACHIEVE IT…
VIRGO ALUMINIUM
FUTURE PLANS
INTRODUCTION TO ACP & PVC
BY: MR. PUNEET AGARWAL
ADVANCE ALUMINIUM COMPOSITE PANEL
FIRSTTIME IN INDIA
ACP PRODUCT
COMPOSITION
ACP SPECIAL
TECHNOLOGY
ACP PRODUCT
CATEGORIES
ACP PRODUCT
SAILENT FEATURES
• METALLIC • SOLIDS • GLOSSY
• WOODS • STONE • BRUSH
• SPARKLE
OUR CSR ACTIVITIES
BY: PUNEET AGARWAL
CSR
KERALA FLOOD RELIEF
CSR
POLLUTION AWARENESS
CSR
YOGA DAY
CSR
BLOOD DONATION CAMP
CSR
WORLD BOOK DAY
CSR
BACCHA PARTY
DISCUSSION ON STOCK,
INVENTORY AND QUALITY
COMPLAINTS
BY: MR. NARESH SHARMA
ORDER
PROCESS FLOW
ORDER COMES IN
FACTORY BY MAIL.
BILLING PERSON
CHECKS ORDER
CAREFULLY SPECIALLY
CHECKS (C& D)
CATAGORIES DESIGNS.
HE WILL CALL IN
BRANCH PERSON &
DISCUSSION ON (C & D)
CATAGORIES AS WELL
AS SPECIAL
REQIREMENTS.
CONFIRM PNA DETAILS
BY MAIL
AFTER THAT AGAIN
RECHECK THE ORDER &
FEED IT IN FOX-PRO
SOFTWARE & FIND OUT
THE CATAGORIES
DESIGN WISE CHECK.
AND THERE AFTER
MAKE ORDER IN ORDER
PAD AND HAND OVER
TO BSR INCHARGE.
ON PRIORITY BASE
MAKE SECHDULE AND
FINAILIZE BY SENIEOR
ON THE BASIS OF
SECHDULE PLAN BSR
INCHARGE CHECK
STOCK IN RACKS &
BALANCE ORDER SEND
FOR PRODUCTION
PLANING.
ORDER
PROCESS FLOW
ON PRIORITY BASE
MAKE SECHDULE AND
FINAILIZE BY SENIEOR
ON THE BASIS OF
SECHDULE PLAN BSR
INCHARGE CHECK
STOCK IN RACKS &
BALANCE ORDER SEND
FOR PRODUCTION
PLANING.
SHIFT INCHARGE
RECIVED THE ORDER
AND CONFIRM AC
STOCK BY AC
SUPERVISOR AND PLAN
AT DRYER FOR DESIGN
PAPER IMPRAGNATION
SHIFT INCHARGE PLAN
IT WITH PRESS
PLANNER FOR
COMPLETE
PRODUCTION PLAN
RECIVED FROM BSR
AFTER COMPLETE
PRESS PRODUCTION
NEXT PROCESS
CUTTING, SANDING OR
MARKING BY WIP
SUPERVISOR
ORDER
PROCESS FLOW
AFTER COMPLETE
CUTTING SANDING OR
MARKING FINAL
INSPECTION ALL
LAMINTE SHEETS AND
COMPLETE QUALITY
PROCESS SEND
LAMINATE SHEETS TO
RACKS IN PROCESS.
AFTER COMPLETE
RACKIN PROCESS PLAN
FOR ORDER
COLLECTION TO
FINALIZE ORDER FOR
DISPATCH
AFTER COMPLETE
DISSISION OF DISPATCH
ARRANGE TRANSPORT
IN MINIMUM COST
AND DELIVERY ON
TIME.
AFTER COMPLETE
ORDER COLLECTION
PLAN FOR WRAP AND
STAMPING
ORDER
PROCESS FLOW
AFTER COMPLETE RAPPING
START LOADING IN
TRANSPORTATION . TWO
PERSON LOADING A VEHCLE
AFTER PROPER CHECK
COUNTING AS PER ORDER.
AFTER COMPLETE LOADING
PACKING LIST RECIVED FROM
LOADING PERSON BILLING
PERSON ADD PACKING LIST IN
FOXPRO AND MAKE BILL IN
TALLEY AND AFTER MAKE BILL
WEIGHT VECHLE AND DISPATCH
. SEND PACKING LIST AND BILL
COPY TO PARTY .
COMPLAINT
Quality Issues with the Product
Problem: Thickness variation
General Observation:
Thickness tolerance as per IS-2046
> 0.5 mm≤ 1.0 mm- ±0.10 mm
> 1.0 mm≤ 1.5 mm- ±0.15 mm
Remedy
If thickness Variation is more than the tolerance then collect the Sample with all basic information and send it to Factory for verification
COMPLAINT
Quality Issues with the Product
Problem: Delamination
General Observation
Remedy:
Collect the defective samples with all basic information and send to factory.
COMPLAINT
Quality Issues with the Product
Problem: None sticking
General Observation
Collect the following information for observation/analysis
1. Laminate size under application
2. Type of application(Horizontal or Vertical)
3. Type of Substrate(Ply wood commercial or Water proof)
4. Quality of Substrate(Local or Branded)
5. Quality of Adhesive(Local or Branded)
6. Condition of Laminate(Flat or Warp)
7. Condition of applied area(Temp & Humidity high or Low)
8. Method of Application(Gap in two laminates used in one surface)
9. Time period in between application and air bubbles generation
10. Nature of air bubbles(edge/center & minor/major)
11. Basic information of defected laminate
Remedy:
If all the points mentioned
above are positive then paste
one sheet with the help of site
carpenter / hire the carpenter
for pasting the sheet properly
and observe for minimum six
hours after pasting. If there is
any problem during then
contact any technical people
of the factory before proceed.
COMPLAINT
Problem: Blisters
General Observation
Remedy:
Collect the defected sample with basic information and send it to factory
COMPLAINT
Problem: Crack
General Observation
Generally cracks are developed in the Laminates due to wrong application of the Laminates or using inferior quality of substrate
For your aware ness please refer NEMA ( Attached Copy)page -80
Remedy:
Collect basic information and contact Factory
MOTIVATIONAL SESSION
BY: MR.VIKAS JAIN
RenownedAuthor, Speaker & Coach
http://vikasjain.org/
SALES VISION
BY: MR. S. P. ARORA
OUR GROWTH CHART
0
500,000
1,000,000
1,500,000
2,000,000
2,500,000
3,000,000
1999 2005 2009 2012 2015 2017 2019
70,000
350,000 450,000 550,000
1,300,000
1,600,000
3,000,000
Sheets
We Are Asia’s Largest
Manufacturer of Laminates !!!
The Total Sales of Top Two Laminates Company In India is around 13 Lacs Sheets
Per Month and we sell more than 14 Lacs Sheets every month all alone.
OUR VISION
Our Current Market Share is 7% with 16 Lacs Sheet Per month, of Indian
Laminate Industry.
Our Target is to reach 14% double-up our Market Share,30 Lacs Sheets by
2020.
2 New Manufacturing Units
Hindupur, AP – 4 Presses
Ahmedabad, Gujrat – 6 Presses
New Big Sizes
14 x 6
10 x 4.25
OUR EXPANSION PLANS
AHMEDABAD OUR NEW MOTHER UNIT
• Big Size Presses
• Aluminium Expansion to double-up total production to 5000 Tons
• ACP – 2 Lines with A2 Set-Up
• Color Coating Line for ACP Segment
• PVC – 2 Lines
OUR EXPANSION PLANS
“Coming together is a beginning,
staying together is progress, and
working together is success.”
– Henry Ford
“Virgo Group envisions becoming a global market leader
by providing innovative, high-grade and Environment
Friendly products to our customers and radically
improving their lifestyles while doing so.
As a conglomerate, we seek to develop long-standing
business relationships with our clients to facilitate our
mutual growth and expand to all corners of the world.”
OUR VISION 2028
BRANDING & CUSTOMER
BELIEF SYSTEM
BY: PUNEET AGARWAL
ORIGIN OFVIRGO LOGO
VIRGO LOGO
DO’S & DON’TS
• Never Stretch or Distort the Logo
• Do not change the proportions of any of the design
elements or the design itself.
•You may resize as needed but must retain all proportions.
VIRGO
PRODUCT
BRANDING
GUIDELINE
VIRGO
PRODUCT
BRANDING
GUIDELINE
Good Location Covering Front of Shop
SHOP BRANDING
Covering Full Shop front Good Visibility
SHOP BRANDING
Repeated Board
on Same Location
Wrong Size Taken
SHOP BRANDING
Not Visible Wrinkle in Flex
SHOP BRANDING
WALL PAINTING
DIGITAL MARKETING
"Talent wins games, but teamwork and intelligence win
championships."Having a great team at Virgo is our pleasure.
Join us on Social platforms and share image with Virgo background and add
#teamalignmentDon’t forget to like and follow:
https://www.facebook.com/virgoindia/
https://twitter.com/VirgoLaminates
https://www.instagram.com/virgolaminates/Linkedin
Other Important Points
DSR
• You have to fill your DSR using google link after every visit
• Your Attendance is linked with the DSR filled by you
• Suggestions by the dealer or architect should be filled in ‘Remarks’
column
• Any new promotion activity by any competitor should also be shared
along with DSR
Dealer Potential Report
• You have to submit details of ‘All the dealers’ working in the market
with any company, as per the target given to you.
• Details should be proper and genuine.
• All details as per the form given to you are compulsory to be filled.
CAR (Competitor Activity Report)
• New Competitor Activity Form has been shared with you.
• Name of most of the competitor companies has been given in the
form.
• If there is any new company (brand) then please add the same in your
form.
• All the data shared in the report should be accurate and to be filled
after proper market feedback and team discussion.
Debtors
• You have been given credit days for all the parties, you have to start
following-up two weeks before due date and regular reminders to be
given.
• For the parties who are regular delaying payments you need to collect
security cheque from the party.
• Any kind of quality or credit note dispute with the party has to be
resolved within 7 days. No payment should be delayed due to this
reason.
How to Maintain Stock
• Physical stock and Tally stock should match with each-other. If any discrepancy in design
nos. contact your coordinator in Delhi and take immediate action. This should be done
every month.
• Educate your labor and supervisor on how to reduce the breakage of sheets.
• All the material sending to outstation area has to be properly packed. Also inform to your
all outstation dealers or distributors that company will not be responsible for any kind of
damage in-transit through transportation.
• All the stock has to be maintained as per STMT file according to category.
• Stock of C & D category should not exceed the requirement.
• If any dealer ask for C & D category material in bulk quantity, kindly take the advance
payment from them.
• Stock of A & B category of your branch should always be maintained in proper quantity.
• Discontinued material should be sold every six months after approval from H.O. Delhi.
• Be in regular touch of factory after placing the order.
How to Support Dealers
• Keep Your Customers Happy.
• Calls should be answer with 2 rings and in a very polite manner,
bidding day’s greetings as per the timings.
• Ensure Super Fast Delivery.
• All the queries of the dealers should be replied on time.
• Please do not give any over commitment to dealer.
Important Notes
• No Sheet should be dispatched from Branch without raising the bill.
• In case of making the Challan, it is compulsory to generate bill first. Details
of bill has to be mentioned on the Challan. GST number of both party has
to be given on the Challan.
• All the material received in the branches has to be counted compulsory
and any shortage or excess material has to be informed to Factory and H.O.
Delhi immediately.
• It is the responsibility of each and every member of the branch to reduce
the expenses of the Branch. Like cost of dispatch, electricity bill, mobile,
landline, pantry, courier, transportation, loading-unloading, go-down rent,
executive expenses etc.
• You have to give best service to your Distributors/Dealers. Material should
be delivered in the minimum time required.
Important Notes
• No direct cash sale to be done from Branches.
• All the branch personal should follow the dress code and wear company dress.
• Any stock return from dealers should be approved in advance from H.O. and
design wise details need to be maintained.
• Very important to do fire safety check like electric use, MCB off or not, No Open
Wires.
• No Smoking, No Tobacco strictly in the Branch and office premises.
• Maintain a Mandir in every branch and do regular puja rituals.
• Focus more on premium products and 1 mm.
• Opening hours of branch is fixed at 9.30 AM.
• First Sunday of every month should be cancelled. The HOD should arrange a
marketing team review meeting on Sunday.
Important Notes
• Qty. Disc. Should be submitted 1st to 5th of every month.
• Branches should do their bank reconciliation on daily basis.
• Transporters payment can be made thru RTGS on weekly/fortnightly basis.
• Labour strength should be maintained in each branch according to work.
Should avoid excess or shortage of labour. Experienced labour is required
to reduce damages in branches.
• At branches, one person should make bill and one should cross check. The
bill should be signed by both. All dispatched too should be checked by 2
people at least.
• While dispatching reference no. should be cross checked with colour.
• Branches should have adequate stock with them for billing papers with
them. You should inform Delhi office in advance for to get them refilled. 6
months billing paper stock should be maintained.
Important Notes
• Branches should tally/verify their accounts statement with dealers. It
should be done monthly on call and quarterly through hard copy.
• Receiving with signature and timing is compulsory at the time of bill.
• Transporter payment to be issued after checking the receiving on the
bill.
• Pending sales tax issues with department to be discussed and
resolved. C form pending with parties and F form (inter stock transfer
from branches to all factories) is receivable.
• Branches should send asset report on monthly basis. Labelling should
be done neatly.
• Cameras functioning should be proper and is to be checked timely.
Important Notes
• Schemes given to branches should be presented in market thru
WhatsApp, messages, emails. A regular follow up on the same every
month is required.
• Branches to request customer to meet deadlines before scheme
completion.
• Benefits should be given to the customer in minimum/no time once
the scheme is over.
• Receiving for scheme is required on immediate basis with
photograph.
How To Present Yourself
• Always Meet Your Dealers with ‘Smile’ and ‘Look in to their Eyes’ while talking to them.
• Always remember ‘Name of Your Customers’ and the ‘People Working’ in his shop.
Greet everyone with their name.
• Always wear company dress and look professional. Always meet your customer with
proper shaving and combing.
• Always do your ‘Home-Work’ before meeting the customer. Whenever you present to
them present as a ‘Story’.
• Talk to them about your company, its gracious past, new products and new verticals
coming up.
• Talk about work, hobbies, sport, weather, news etc. Just ask a question.
• Listen twice as much as you speak. Listen your customer completely and do not get in
to any argument with him.
• Develop so good relations with your Dealers and Distributors that they won’t be able to
say ‘No’ to you.
Vision Target
SUCCESS MANTRA
BY: TEAM VIRGO
SUCCESS MANTRA
1. Mr. Yogesh Gera
2. Mr. Hemant Sharma
3. Mr. Amit Jain
4. Mr. Rahul Rajput
5. Mr. Mahesh Sharma
6. Mr. Amit Singh
7. Ms. Hema
8. Ms. Jagrati
9. Mr. Sandeep Negi
10. Mr. BN Sarkar
Suggestions/Feedback
• All the suggestions & Feedback to be collected and send to H.O. with
event report.
Award Distribution
Closing Session with Thank You Note
www.virgolam.com

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Virgo Group - Branch Meeting Final PPT

  • 3. INTRODUCTION TO PROGRAM Play Delhi Meeting Video
  • 8. OUR CERTIFICATION “Quality is not an act, It is a habit.” - Aristotle
  • 10. INTERNATIONAL SALES ISRAEL GHANA NIGERIA IRAN SRILANKA SAUDI ARABIASAN FRANCISCO NEW YORK NEW JERSEY FLORIDA ATLANTAMIAMI CALIFORNIA TEXAS OHIO SAN JUAN THAILAND TEMA MONROVIA ABIDJAN NEPALPAKISTAN BANGLADESH
  • 12. Thailand – Bangkok Warehouse
  • 13. Thailand – Bangkok Warehouse
  • 14. Thailand – Bangkok Warehouse
  • 16. Malaysia – Johor Warehouse
  • 17. Malaysia – Johor Warehouse
  • 18. Asia Pacific Team Thailand Team at Exhibtion Thailand Team
  • 19. Asia Pacific Team Singapore and Malaysia Team Thailand Team
  • 20. Asia Pacific Team Asia team Thailand Team
  • 21. Asia Pacific Team Thailand Team at Exhibtion Thailand Team
  • 22. Asia Pacific Team Review Meeting at JB Review Meeting at JB
  • 23. Asia Pacific Team Whole Thailand Team We have four lorry for daily operation
  • 25. Project References 2017 – 2018 Global House – 6 Branches Thailand
  • 26. Project References 2017 – 2018 Home Works Thailand
  • 27. Project References 2017 – 2018 Talaley Restaurant Thailand
  • 28. Project References 2017 – 2018 Sbuy D Furniture Thailand
  • 29. Project References 2017 – 2018 Dynga Salon Thailand
  • 30. Project References 2017 – 2018 Parc Life Executive Condominium Singapore
  • 31. Project References 2017 – 2018 Four Leaves Bakery Singapore
  • 32. Project References 2017 – 2018 K2 Medical Clinic Singapore
  • 33. Project References 2017 – 2018 Residential Unit Singapore
  • 34. Project References 2017 – 2018 Residential Unit Singapore
  • 35. Project References 2017 – 2018 Residential Unit Singapore
  • 36. Project References 2017 – 2018 Novartis Office Malaysia
  • 37. Project References 2017 – 2018 Vanke Office Malaysia
  • 38. Project References 2017 – 2018 Bakery in Taiping Malaysia
  • 47. EXHIBITIONS – REKA CONFERENCE MALAYSIA
  • 48. EXHIBITIONS – REKA INTERIOR EXHIBTION MALAYSIA
  • 50. EXHIBITIONS – IFTAR FESTIVAL MALAYSIA
  • 51. EXHIBITIONS – FESTIVE CELEBRATION THAILAND
  • 53. EXHIBITIONS – IWF USA (ATLANTA)
  • 57. • Asia’s Largest Manufacturer of Laminates • Total production capacity of 16 Lacs Sheets Per Month • 14 Presses • Total 4 Laminates Manufacturing Units LAMINATES STATISTICS
  • 58. • We are using star paper and Suyash paper for production our laminates it’s A grade paper for best quality of our product. • We are using pure Phenolic resin for production our product its best quality resin for Kraft paper impregnation , other wise other factory using urea for Kraft paper impregnation. CPF resin best quality resin for good quality bonding of laminate and long life of product. • Not using Agriculture Urea that causes a big loss to Poor Farmers. Lot of companies are eating the share of these farmers who actually need the Urea. • We are already stock the laminate sheets in BSR racks for fastest delivery the order to party and branches. LAMINATES TESTS & KEY USPs
  • 59. Sr. no Test Std Value Achive Value 1 Abraser test-( Resistance to surface wear) IP(inatial point)->150 & FP(final point)->350 IP-250 & FP-375 2 Scratch Test (FORCE) >2.00 N 2.3 N 3 Boiling water test-1.00MM Thickness Increase-10.00% & Mass Increase value-12.00% Thickness Increase- 07.00% & Mass Increase value-07.30% 4 Dry Heat Test(180*temp castor oil) Rating-3 Rating-5 5 Dimensnal Stability Cross direction-<1.15 & Machine direction-<0.63 Cross direction-<.77 & Machine direction- <0.48 6 Impact Test >20 N >25 N 7 Cracking Test-70* temp 50*120mm Rating-5 Rating-5 8 Staining Test for 20 minutes with ink & Chemicals group-1 & group-2 rating-5 Rating-5 9 Fire Radiant test burn in 7-8 second and stop within 03 second 10 Anti Scratch test Laminates Tests & Key USPs
  • 63. UV + High Gloss Laminates Stunning clear surfaces, cutting-edge coating technologies to deliver a striking, contemporary look. UV+ high Gloss provides a luxurious high gloss finish, including solid patterns and wood grains. UV+ high Gloss surfaces provide outstanding durability, which makes them suitable for vertical applications. SCUFF RESISTANT LAMINATE
  • 64. SYNCRO TraditionalTextured Laminates Design Paper ( X ) +Any SurfaceTexture (Y ) =Textured Laminate ( XY ) Virgo Syncro Laminates Design Paper ( X ) + Synchronized Texture ( X ) = WOW! ( X² )
  • 67. NUMBERS OF PRESS 8 MONTHLY PRODUCTION 30 LAC’S PER SQ. FT. PLYWOOD STATISTICS
  • 70. Currently we are enjoying 3rD OR 4TH position in domestic market The main competitors are:  Aditya Birla Group ( HINDALCO)  Sterlite (Vedanta)  Jindal Aluminium  National Aluminium company- PSU ( NALCO) INDIA’S TOP MARKETERS OF ALUMINIUM ROLLED PRODUCTS:
  • 71. Specification For Coils: Thickness Range: 100µ - 1.26mm Width Range: 585mm – 1425mm Specification For Sheets: Thickness Range: 100µ -3.25mm Width Range: 585mm – 1425mm Length Range: Up to 6Mtr. Applications: . Commercial . General Engg. Application . Bus cabins & body insulation . Cladding in false ceiling & paneling . Electrical bus bar ducting, transformer strips. Our Customers: FAN BLADE: HAVELLS, BAJAJ, ANCHOR, LUMINOUS, ETC. LED: HAVELLS, CROMPTON, SYSKA, ETC. BUS BODY: TATA MARCO POLO (Vendor) PRODUCTS & ITS APPLICATIONS ALUMINIUM COIL/SHEETS
  • 72. Specification: Thickness Range: 0.45mm – 3mm Width Range: 813mm – 1220mm Length Range: Up to 4270mm Applications: . Flooring for buses . Decorative Applications like interior Paneling for trucks, cabins, Etc. Our Customers: UPSRTC, RSTRTC,KSRTC: AZAD COACH DEFENCE: PARAS MOTORS,PERFECT MECHANICALS PRODUCTS & ITS APPLICATIONS ALUMINIUM CHEQUERED SHEETS
  • 73. Applications: . Commercial . Vial seals Applications: . Cladding for roofs and walls . Aircrafts hangers, Industrial building, ware houses . Poultry Farms, Exhibition Pavilions . False Ceilings Specification: Thickness Range: 0.30mm – 1mm Width Range: 760mm- 1064mm Length Range: Up to 6 mtr. PRODUCTS & ITS APPLICATIONS ALUMINIUM CLOSURE STOCK & ROOFING SHEETS Specification: Thickness Range: 0.14mm – 0.25mm Width Range: 585mm – 1425mm Length Range: 400mm – 1000mm
  • 74. Application: . Household Utensils & Pressure cooker Application: For Automotive Engine heat dissipation Our Customers: UTENSILS: BAJAJ, PRESTIGE, ETC. AUTOMOBILE: MARUTI, RENAULT, TATA, HUNDAI, ETC. PRODUCTS & ITS APPLICATIONS ALUMINIUM CIRCLES & HEAT SHIELD
  • 75. Application: . For Plywood Industry Specification: Thickness Range: 1.50mm – 3mm Width Range: 1321mm Length Range: Up to 3Mtr Our Customers: GREEN PLY, RAMA PLY, MAYUR PLY, SONEAR PLY ETC. VIRGO’S PRESENCE IN THE MARKET ALUMINIUM CAUL BOARD SHEET
  • 76.  We are planning to increase our capacity 4 times.  At present we are 4th largest manufacturer in India.  In coming years we are working to be 2nd most largest manufacturer in India. & will ACHIEVE IT… VIRGO ALUMINIUM FUTURE PLANS
  • 79. Currently we are enjoying 3rD OR 4TH position in domestic market The main competitors are:  Aditya Birla Group ( HINDALCO)  Sterlite (Vedanta)  Jindal Aluminium  National Aluminium company- PSU ( NALCO) INDIA’S TOP MARKETERS OF ALUMINIUM ROLLED PRODUCTS:
  • 80. (7.90Crore MT Per Annum ) China 41.5% Europe 13.8% North America 12.6% India 3.5% Japan 3.6% Middle East 2.9% South Korea 1.7% ROW 8.1% China Europe North America India Japan Middle East South Korea ROW *** Source: NITI AYOG ALUMINIUM ROLLED PRODUCTS CONSUMPTION IN THE WORLD
  • 81. Electrical Sector 40% Transport 23% Construction 14% Packaging (incl FS) 6% Machinery 6% Consumer durables 6% Others 5% *** Source: Crisil Report 15-16 ALUMINIUM CONSUMPTION INDUSTRY WISE
  • 82. • Aluminum Consumption in India at 2.5 kg per capita is much below the global average of 11kg per capita. To reach the global average of 11 kg per capita, India will require an additional annual consumption of 1.6Cr MT, thus, making it the second largest consumer in the world (absolute terms). • Even at low consumption, aluminum contributes 2% of manufacturing GDP (steel 12%, cement 9%) and this is expected to move up with consumption growth. This growth is critical for India’s industrial vision of achieving 25% of GDP from manufacturing by 2022. *** Source: NITI AYOG ALUMINIUM CONSUMPTION IN KG PER CAPITA
  • 83. Specification For Coils: Thickness Range: 100µ - 1.26mm Width Range: 585mm – 1425mm Specification For Sheets: Thickness Range: 100µ -3.25mm Width Range: 585mm – 1425mm Length Range: Up to 6Mtr. Applications: . Commercial . General Engg. Application . Bus cabins & body insulation . Cladding in false ceiling & paneling . Electrical bus bar ducting, transformer strips. Our Customers: FAN BLADE: HAVELLS, BAJAJ, ANCHOR, LUMINOUS, ETC. LED: HAVELLS, CROMPTON, SYSKA, ETC. BUS BODY: TATA MARCO POLO (Vendor) PRODUCTS & ITS APPLICATIONS ALUMINIUM COIL/SHEETS
  • 84. Specification: Thickness Range: 0.45mm – 3mm Width Range: 813mm – 1220mm Length Range: Up to 4270mm Applications: . Flooring for buses . Decorative Applications like interior Paneling for trucks, cabins, Etc. Our Customers: UPSRTC, RSTRTC,KSRTC: AZAD COACH DEFENCE: PARAS MOTORS,PERFECT MECHANICALS PRODUCTS & ITS APPLICATIONS ALUMINIUM CHEQUERED SHEETS
  • 85. Applications: . Commercial . Vial seals Applications: . Cladding for roofs and walls . Aircrafts hangers, Industrial building, ware houses . Poultry Farms, Exhibition Pavilions . False Ceilings Specification: Thickness Range: 0.30mm – 1mm Width Range: 760mm- 1064mm Length Range: Up to 6 mtr. PRODUCTS & ITS APPLICATIONS ALUMINIUM CLOSURE STOCK & ROOFING SHEETS Specification: Thickness Range: 0.14mm – 0.25mm Width Range: 585mm – 1425mm Length Range: 400mm – 1000mm
  • 86. Application: . Household Utensils & Pressure cooker Application: For Automotive Engine heat dissipation Our Customers: UTENSILS: BAJAJ, PRESTIGE, ETC. AUTOMOBILE: MARUTI, RENAULT, TATA, HUNDAI, ETC. PRODUCTS & ITS APPLICATIONS ALUMINIUM CIRCLES & HEAT SHIELD
  • 87. Application: . For Plywood Industry Specification: Thickness Range: 1.50mm – 3mm Width Range: 1321mm Length Range: Up to 3Mtr Our Customers: GREEN PLY, RAMA PLY, MAYUR PLY, SONEAR PLY ETC. VIRGO’S PRESENCE IN THE MARKET ALUMINIUM CAUL BOARD SHEET
  • 88.  We are planning to increase our capacity 4 times.  At present we are 4th largest manufacturer in India.  In coming years we are working to be 2nd most largest manufacturer in India. & will ACHIEVE IT… VIRGO ALUMINIUM FUTURE PLANS
  • 89. INTRODUCTION TO ACP & PVC BY: MR. PUNEET AGARWAL
  • 90.
  • 95. ACP PRODUCT CATEGORIES ACP PRODUCT SAILENT FEATURES • METALLIC • SOLIDS • GLOSSY • WOODS • STONE • BRUSH • SPARKLE
  • 96. OUR CSR ACTIVITIES BY: PUNEET AGARWAL
  • 103. DISCUSSION ON STOCK, INVENTORY AND QUALITY COMPLAINTS BY: MR. NARESH SHARMA
  • 104. ORDER PROCESS FLOW ORDER COMES IN FACTORY BY MAIL. BILLING PERSON CHECKS ORDER CAREFULLY SPECIALLY CHECKS (C& D) CATAGORIES DESIGNS. HE WILL CALL IN BRANCH PERSON & DISCUSSION ON (C & D) CATAGORIES AS WELL AS SPECIAL REQIREMENTS. CONFIRM PNA DETAILS BY MAIL AFTER THAT AGAIN RECHECK THE ORDER & FEED IT IN FOX-PRO SOFTWARE & FIND OUT THE CATAGORIES DESIGN WISE CHECK. AND THERE AFTER MAKE ORDER IN ORDER PAD AND HAND OVER TO BSR INCHARGE. ON PRIORITY BASE MAKE SECHDULE AND FINAILIZE BY SENIEOR ON THE BASIS OF SECHDULE PLAN BSR INCHARGE CHECK STOCK IN RACKS & BALANCE ORDER SEND FOR PRODUCTION PLANING.
  • 105. ORDER PROCESS FLOW ON PRIORITY BASE MAKE SECHDULE AND FINAILIZE BY SENIEOR ON THE BASIS OF SECHDULE PLAN BSR INCHARGE CHECK STOCK IN RACKS & BALANCE ORDER SEND FOR PRODUCTION PLANING. SHIFT INCHARGE RECIVED THE ORDER AND CONFIRM AC STOCK BY AC SUPERVISOR AND PLAN AT DRYER FOR DESIGN PAPER IMPRAGNATION SHIFT INCHARGE PLAN IT WITH PRESS PLANNER FOR COMPLETE PRODUCTION PLAN RECIVED FROM BSR AFTER COMPLETE PRESS PRODUCTION NEXT PROCESS CUTTING, SANDING OR MARKING BY WIP SUPERVISOR
  • 106. ORDER PROCESS FLOW AFTER COMPLETE CUTTING SANDING OR MARKING FINAL INSPECTION ALL LAMINTE SHEETS AND COMPLETE QUALITY PROCESS SEND LAMINATE SHEETS TO RACKS IN PROCESS. AFTER COMPLETE RACKIN PROCESS PLAN FOR ORDER COLLECTION TO FINALIZE ORDER FOR DISPATCH AFTER COMPLETE DISSISION OF DISPATCH ARRANGE TRANSPORT IN MINIMUM COST AND DELIVERY ON TIME. AFTER COMPLETE ORDER COLLECTION PLAN FOR WRAP AND STAMPING
  • 107. ORDER PROCESS FLOW AFTER COMPLETE RAPPING START LOADING IN TRANSPORTATION . TWO PERSON LOADING A VEHCLE AFTER PROPER CHECK COUNTING AS PER ORDER. AFTER COMPLETE LOADING PACKING LIST RECIVED FROM LOADING PERSON BILLING PERSON ADD PACKING LIST IN FOXPRO AND MAKE BILL IN TALLEY AND AFTER MAKE BILL WEIGHT VECHLE AND DISPATCH . SEND PACKING LIST AND BILL COPY TO PARTY .
  • 108. COMPLAINT Quality Issues with the Product Problem: Thickness variation General Observation: Thickness tolerance as per IS-2046 > 0.5 mm≤ 1.0 mm- ±0.10 mm > 1.0 mm≤ 1.5 mm- ±0.15 mm Remedy If thickness Variation is more than the tolerance then collect the Sample with all basic information and send it to Factory for verification
  • 109. COMPLAINT Quality Issues with the Product Problem: Delamination General Observation Remedy: Collect the defective samples with all basic information and send to factory.
  • 110. COMPLAINT Quality Issues with the Product Problem: None sticking General Observation Collect the following information for observation/analysis 1. Laminate size under application 2. Type of application(Horizontal or Vertical) 3. Type of Substrate(Ply wood commercial or Water proof) 4. Quality of Substrate(Local or Branded) 5. Quality of Adhesive(Local or Branded) 6. Condition of Laminate(Flat or Warp) 7. Condition of applied area(Temp & Humidity high or Low) 8. Method of Application(Gap in two laminates used in one surface) 9. Time period in between application and air bubbles generation 10. Nature of air bubbles(edge/center & minor/major) 11. Basic information of defected laminate Remedy: If all the points mentioned above are positive then paste one sheet with the help of site carpenter / hire the carpenter for pasting the sheet properly and observe for minimum six hours after pasting. If there is any problem during then contact any technical people of the factory before proceed.
  • 111. COMPLAINT Problem: Blisters General Observation Remedy: Collect the defected sample with basic information and send it to factory
  • 112. COMPLAINT Problem: Crack General Observation Generally cracks are developed in the Laminates due to wrong application of the Laminates or using inferior quality of substrate For your aware ness please refer NEMA ( Attached Copy)page -80 Remedy: Collect basic information and contact Factory
  • 113. MOTIVATIONAL SESSION BY: MR.VIKAS JAIN RenownedAuthor, Speaker & Coach http://vikasjain.org/
  • 114.
  • 115. SALES VISION BY: MR. S. P. ARORA
  • 116. OUR GROWTH CHART 0 500,000 1,000,000 1,500,000 2,000,000 2,500,000 3,000,000 1999 2005 2009 2012 2015 2017 2019 70,000 350,000 450,000 550,000 1,300,000 1,600,000 3,000,000 Sheets
  • 117. We Are Asia’s Largest Manufacturer of Laminates !!! The Total Sales of Top Two Laminates Company In India is around 13 Lacs Sheets Per Month and we sell more than 14 Lacs Sheets every month all alone.
  • 118. OUR VISION Our Current Market Share is 7% with 16 Lacs Sheet Per month, of Indian Laminate Industry. Our Target is to reach 14% double-up our Market Share,30 Lacs Sheets by 2020.
  • 119. 2 New Manufacturing Units Hindupur, AP – 4 Presses Ahmedabad, Gujrat – 6 Presses New Big Sizes 14 x 6 10 x 4.25 OUR EXPANSION PLANS
  • 120. AHMEDABAD OUR NEW MOTHER UNIT • Big Size Presses • Aluminium Expansion to double-up total production to 5000 Tons • ACP – 2 Lines with A2 Set-Up • Color Coating Line for ACP Segment • PVC – 2 Lines OUR EXPANSION PLANS
  • 121. “Coming together is a beginning, staying together is progress, and working together is success.” – Henry Ford
  • 122. “Virgo Group envisions becoming a global market leader by providing innovative, high-grade and Environment Friendly products to our customers and radically improving their lifestyles while doing so. As a conglomerate, we seek to develop long-standing business relationships with our clients to facilitate our mutual growth and expand to all corners of the world.” OUR VISION 2028
  • 123. BRANDING & CUSTOMER BELIEF SYSTEM BY: PUNEET AGARWAL
  • 125. VIRGO LOGO DO’S & DON’TS • Never Stretch or Distort the Logo • Do not change the proportions of any of the design elements or the design itself. •You may resize as needed but must retain all proportions.
  • 128. Good Location Covering Front of Shop SHOP BRANDING
  • 129. Covering Full Shop front Good Visibility SHOP BRANDING
  • 130. Repeated Board on Same Location Wrong Size Taken SHOP BRANDING
  • 131. Not Visible Wrinkle in Flex SHOP BRANDING
  • 133. DIGITAL MARKETING "Talent wins games, but teamwork and intelligence win championships."Having a great team at Virgo is our pleasure. Join us on Social platforms and share image with Virgo background and add #teamalignmentDon’t forget to like and follow: https://www.facebook.com/virgoindia/ https://twitter.com/VirgoLaminates https://www.instagram.com/virgolaminates/Linkedin
  • 135. DSR • You have to fill your DSR using google link after every visit • Your Attendance is linked with the DSR filled by you • Suggestions by the dealer or architect should be filled in ‘Remarks’ column • Any new promotion activity by any competitor should also be shared along with DSR
  • 136. Dealer Potential Report • You have to submit details of ‘All the dealers’ working in the market with any company, as per the target given to you. • Details should be proper and genuine. • All details as per the form given to you are compulsory to be filled.
  • 137. CAR (Competitor Activity Report) • New Competitor Activity Form has been shared with you. • Name of most of the competitor companies has been given in the form. • If there is any new company (brand) then please add the same in your form. • All the data shared in the report should be accurate and to be filled after proper market feedback and team discussion.
  • 138. Debtors • You have been given credit days for all the parties, you have to start following-up two weeks before due date and regular reminders to be given. • For the parties who are regular delaying payments you need to collect security cheque from the party. • Any kind of quality or credit note dispute with the party has to be resolved within 7 days. No payment should be delayed due to this reason.
  • 139. How to Maintain Stock • Physical stock and Tally stock should match with each-other. If any discrepancy in design nos. contact your coordinator in Delhi and take immediate action. This should be done every month. • Educate your labor and supervisor on how to reduce the breakage of sheets. • All the material sending to outstation area has to be properly packed. Also inform to your all outstation dealers or distributors that company will not be responsible for any kind of damage in-transit through transportation. • All the stock has to be maintained as per STMT file according to category. • Stock of C & D category should not exceed the requirement. • If any dealer ask for C & D category material in bulk quantity, kindly take the advance payment from them. • Stock of A & B category of your branch should always be maintained in proper quantity. • Discontinued material should be sold every six months after approval from H.O. Delhi. • Be in regular touch of factory after placing the order.
  • 140. How to Support Dealers • Keep Your Customers Happy. • Calls should be answer with 2 rings and in a very polite manner, bidding day’s greetings as per the timings. • Ensure Super Fast Delivery. • All the queries of the dealers should be replied on time. • Please do not give any over commitment to dealer.
  • 141. Important Notes • No Sheet should be dispatched from Branch without raising the bill. • In case of making the Challan, it is compulsory to generate bill first. Details of bill has to be mentioned on the Challan. GST number of both party has to be given on the Challan. • All the material received in the branches has to be counted compulsory and any shortage or excess material has to be informed to Factory and H.O. Delhi immediately. • It is the responsibility of each and every member of the branch to reduce the expenses of the Branch. Like cost of dispatch, electricity bill, mobile, landline, pantry, courier, transportation, loading-unloading, go-down rent, executive expenses etc. • You have to give best service to your Distributors/Dealers. Material should be delivered in the minimum time required.
  • 142. Important Notes • No direct cash sale to be done from Branches. • All the branch personal should follow the dress code and wear company dress. • Any stock return from dealers should be approved in advance from H.O. and design wise details need to be maintained. • Very important to do fire safety check like electric use, MCB off or not, No Open Wires. • No Smoking, No Tobacco strictly in the Branch and office premises. • Maintain a Mandir in every branch and do regular puja rituals. • Focus more on premium products and 1 mm. • Opening hours of branch is fixed at 9.30 AM. • First Sunday of every month should be cancelled. The HOD should arrange a marketing team review meeting on Sunday.
  • 143. Important Notes • Qty. Disc. Should be submitted 1st to 5th of every month. • Branches should do their bank reconciliation on daily basis. • Transporters payment can be made thru RTGS on weekly/fortnightly basis. • Labour strength should be maintained in each branch according to work. Should avoid excess or shortage of labour. Experienced labour is required to reduce damages in branches. • At branches, one person should make bill and one should cross check. The bill should be signed by both. All dispatched too should be checked by 2 people at least. • While dispatching reference no. should be cross checked with colour. • Branches should have adequate stock with them for billing papers with them. You should inform Delhi office in advance for to get them refilled. 6 months billing paper stock should be maintained.
  • 144. Important Notes • Branches should tally/verify their accounts statement with dealers. It should be done monthly on call and quarterly through hard copy. • Receiving with signature and timing is compulsory at the time of bill. • Transporter payment to be issued after checking the receiving on the bill. • Pending sales tax issues with department to be discussed and resolved. C form pending with parties and F form (inter stock transfer from branches to all factories) is receivable. • Branches should send asset report on monthly basis. Labelling should be done neatly. • Cameras functioning should be proper and is to be checked timely.
  • 145. Important Notes • Schemes given to branches should be presented in market thru WhatsApp, messages, emails. A regular follow up on the same every month is required. • Branches to request customer to meet deadlines before scheme completion. • Benefits should be given to the customer in minimum/no time once the scheme is over. • Receiving for scheme is required on immediate basis with photograph.
  • 146. How To Present Yourself • Always Meet Your Dealers with ‘Smile’ and ‘Look in to their Eyes’ while talking to them. • Always remember ‘Name of Your Customers’ and the ‘People Working’ in his shop. Greet everyone with their name. • Always wear company dress and look professional. Always meet your customer with proper shaving and combing. • Always do your ‘Home-Work’ before meeting the customer. Whenever you present to them present as a ‘Story’. • Talk to them about your company, its gracious past, new products and new verticals coming up. • Talk about work, hobbies, sport, weather, news etc. Just ask a question. • Listen twice as much as you speak. Listen your customer completely and do not get in to any argument with him. • Develop so good relations with your Dealers and Distributors that they won’t be able to say ‘No’ to you.
  • 149. SUCCESS MANTRA 1. Mr. Yogesh Gera 2. Mr. Hemant Sharma 3. Mr. Amit Jain 4. Mr. Rahul Rajput 5. Mr. Mahesh Sharma 6. Mr. Amit Singh 7. Ms. Hema 8. Ms. Jagrati 9. Mr. Sandeep Negi 10. Mr. BN Sarkar
  • 150. Suggestions/Feedback • All the suggestions & Feedback to be collected and send to H.O. with event report.
  • 152.
  • 153. Closing Session with Thank You Note