The new way of capturing new customers through ambassador and referral programs for your eCommerce store.

1. A magic journey:
from happy customer
to motivated brand ambassador

2. > 3,000 websites and eCommerce stores
run on Viral Loops

4. PAID ADS ADDICTION
How it kills eCommerce stores 💣

5. How to transform your best customers
into brand ambassadors 🤑

6. The old way #
Refer a friend and get 15% off

7. The old way #
Refer a friend and get 15% off
Only 2% of
your sales

8. The new way 🌟
+ = 💵 💵
🤑
🤗
💵
💵
The Milestone Referral Program
for eCommerce stores

9. How it works 🤖
( Referrers get rewarded when their
friends subscribe to your list
🚀 Both the referrer and the
invitee get rewarded for sales
EMAIL & FACEBOOK MESSENGER DISCOUNTS & COMMISSIONS

11. How people can spread the word

12. Instagram Stories
👉

13. Driving offline WoM
👉

14. How to set up your Milestones
+ Have 4-5 Milestones to incentivize
people to push for more referrals
+ The 1st Milestone should be
easily achievable (1-3 referrals)
+ The last Milestone should be
difficult for people to get to it
(eg. 50-200 referrals)

15. Rewards 🎉
+ Treat your Ambassadors differently:
Create a specific segment
+ Early access to new products
+ Discounts and gift cards
+ Free products with your next order
(+retention)
+ Access to exclusive events
+ Visit our showroom
+ Branded swag
+ Secret Box
+ Instagram Shoutouts

16. Show them some ❤

17. Secret Ambassador Launches

18. RemarkableExclusive
Why it works 🔬
ViralityGamificationX X =

19. Wrap up
+ Spend time on making your customers and
ambassadors feel special
+ Experiment with your referral program as
you experiment with all your marketing channels
+ Surprise your customers and don’t go for
quick wins only, like discounts
+ Gamify the experience with several milestones
rewards and make it remarkable

20. Be a leader. Not a follower. 🤙

21. Say hello! 😀
Instagram: @lobbbyboy
growth marketing, life lessons, photos with my pug
linkedin.com/in/savvaszortikis
savvas@viral-loops.com