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          Healthcare Practice
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An Overview
ZenSar Corporate Overview
RPG is a USD 3.7 Billion conglomerate
with businesses spread across a number of industry sectors



   Power               Tyre      Infrastructure            IT             Retail          Entertainment           Carbon Black    Specialty


  Shareholding Pattern                                                   Zensar - A Snapshot




                                                                        size




                                                                                                        quality
                                                                                 7,000 associates                 SEI CMMi Level 5 v1.2
                                                                                 400 customers                    ISO/IEC 27001:2005
                                                  RPG Group
                                                                                 20+ global locations             ISO 9001:2008
         28.58%
       28.58 %                                                                                                    Six Sigma
                                                  Financial Investors
                               47.63%
                         47.63 %                  (EPML)
                                                                        growth   23.2% average profit growth over the last 5 years
                                                  General Public                 17% average revenue growth over the last 5 years
           23.79 %
            23.79%                                                               19% revenue growth over the previous year




© Zensar Technologies 2011                                      www.zensar.com                                                            2
ZenSar Global Presence




© Zensar Technologies 2011   www.zensar.com   3
Healthcare Practice


                                       Consulting Services

                                       Integration Services

                             Application Maintenance & Development

                                      Application Support

                                 Package Implementation Services

                                       IT Enabled Services

                                 BPO and Infrastructure Services

                                      Compliance Services




© Zensar Technologies 2011                  www.zensar.com           4
Healthcare COE
                                                Analyst
                                                                            Product Consultants
                                              Gartner/Ovum
    Training & Certifications
                                                 HIMSS                        Domain Experts
         Cross Training
                                                                           System Administrators
                                Healthcare
        Product Training                                       Skills
                                 Academy                                   Technical Consultants
         EMR, HIS etc.




      Project Management                                                     Domain Specific IPs
                                                Product
      Quality Management                                                        Testing Tools
                                 Process of     Domain           IPs &
     Workflow Repositories       Knowledge                     Solutions    Technology Solutions
                                Management
                                               Technology

                                                Partners
© Zensar Technologies 2011                    www.zensar.com                                       5
3Cs - Healthcare Solution Areas

                                      Connected         Care           Care
                                        Care          Compliance    Applications


  Consulting & Implementation                                                        Providers
                                       Patient         Meaningful       EMR
  Application Support & Development    Portal          use of EMR                   Hospitals


  Integration Services                                                  EHR         IDNs
                                       Physician          ICD
  Migration & Testing Services          Portal         Compliance                   Physician
                                                                                    Practices
                                                                        CPOE
  Training & Support
                                                                                    Diagnostics
                                       M-Health        HIPPA 4010   e-Prescribing
  Infrastructure Management                              to 5010
                                                                                    ISVs
  BPO Services




© Zensar Technologies 2011                       www.zensar.com                                   6
Care Application
                                         EMR                   CPOE         e-Prescribing

                                     • IT Consulting
        Consulting & Due Diligence   • Requirement & Gap Analysis



        Application Development      • Customized Solution Development



        Implementation               • Customization & Configuration



                                     • Domain supported Automated Testing
        Testing


        Training                     • e-Learning Programs


                                     • BPO Services
        Support & Maintenance        • Application Package Support




© Zensar Technologies 2011               www.zensar.com                                     7
Connected Care
                                                                         Mobile
                                                                       Applications
                          Patient                                                                      Physician
                          Portal                                                                        Portal




                                 Billing                                                               Lab



                                                                                                               Blood
                      Claim                                                                                    Bank
                    Submission
                                                          Core Application
                                                            EMR/COEP                                                   Hospitals
           Payers                                                                                                      Networks
                                            Information                               Diagnostics
                                               Kiosk



                                           Physician                                      Health
                                           Practices                                    Authorities/
                                                                                        Regulations




                             Develop Patient /            Develop Mobile                Develop Application /
                             Physician Portals             Applications                   Device Interfaces

© Zensar Technologies 2011                                www.zensar.com                                                           8
Care Compliance - ICD 10

        Zensar                                • Clinical Staff and Coders           ICD Training
                                                Training                            Support , BPO
        Service Offerings
                                              • BPO Support Services                   Services
                                                                                                     Phase 4
                                                                                                    Support
                        • Applications Upgrades , Process             Remediation
                          Changes , People training                     Upgrade
                        • End to End ICD Testing Services             ICD Testing
                                                                                        Phase 3
                                                                                    Remediate
    • Planning remediation -                        Remediation
      Application, Process , and People               Planning
                                                                        Phase 2
                                                                        Plan
• ICD Impact Assessment            Impact Assessment
  on People                                             Phase 1
• Process and Technology                               Assess

© Zensar Technologies 2011                             www.zensar.com                                          9
Care Compliances – Meaningful Use Services
                                                          Healthcare
                                     Providers             Services               ISVs

                             CPOE /EMR Implementation                   Application Implementation

                                Integration Services                Mobile Application Development

                                                       Application Upgrade

                                                           MU Testing

                                                         MU Dashboard

                                    MU Training                              Cloud Development

                                 Support Services                        Application Development




                                          Healthcare
                  Product                                        Tools and               Testing
                                          Domain
                  Development                                    Technology              Services
                                          expertise

                                        HIPAA and Patient data security Compliance

                                              Infrastructure & BPO Services


© Zensar Technologies 2011                               www.zensar.com                              10
Thank You
                                                   Vinay Mishra
                                                   +1 855.393.9781
                                                   vinay.mishra@zensar.com




    Contact us at:           *   healthcare@zensar.com

                             (   +1 855 393 9781

                                www.zensar.com/healthcare
© Zensar Technologies 2011                             www.zensar.com        11

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Healthcare overview

  • 1. Click to edit Master title Healthcare Practice style An Overview
  • 2. ZenSar Corporate Overview RPG is a USD 3.7 Billion conglomerate with businesses spread across a number of industry sectors Power Tyre Infrastructure IT Retail Entertainment Carbon Black Specialty Shareholding Pattern Zensar - A Snapshot size quality 7,000 associates SEI CMMi Level 5 v1.2 400 customers ISO/IEC 27001:2005 RPG Group 20+ global locations ISO 9001:2008 28.58% 28.58 % Six Sigma Financial Investors 47.63% 47.63 % (EPML) growth 23.2% average profit growth over the last 5 years General Public 17% average revenue growth over the last 5 years 23.79 % 23.79% 19% revenue growth over the previous year © Zensar Technologies 2011 www.zensar.com 2
  • 3. ZenSar Global Presence © Zensar Technologies 2011 www.zensar.com 3
  • 4. Healthcare Practice Consulting Services Integration Services Application Maintenance & Development Application Support Package Implementation Services IT Enabled Services BPO and Infrastructure Services Compliance Services © Zensar Technologies 2011 www.zensar.com 4
  • 5. Healthcare COE Analyst Product Consultants Gartner/Ovum Training & Certifications HIMSS Domain Experts Cross Training System Administrators Healthcare Product Training Skills Academy Technical Consultants EMR, HIS etc. Project Management Domain Specific IPs Product Quality Management Testing Tools Process of Domain IPs & Workflow Repositories Knowledge Solutions Technology Solutions Management Technology Partners © Zensar Technologies 2011 www.zensar.com 5
  • 6. 3Cs - Healthcare Solution Areas Connected Care Care Care Compliance Applications Consulting & Implementation Providers Patient Meaningful EMR Application Support & Development Portal use of EMR Hospitals Integration Services EHR IDNs Physician ICD Migration & Testing Services Portal Compliance Physician Practices CPOE Training & Support Diagnostics M-Health HIPPA 4010 e-Prescribing Infrastructure Management to 5010 ISVs BPO Services © Zensar Technologies 2011 www.zensar.com 6
  • 7. Care Application EMR CPOE e-Prescribing • IT Consulting Consulting & Due Diligence • Requirement & Gap Analysis Application Development • Customized Solution Development Implementation • Customization & Configuration • Domain supported Automated Testing Testing Training • e-Learning Programs • BPO Services Support & Maintenance • Application Package Support © Zensar Technologies 2011 www.zensar.com 7
  • 8. Connected Care Mobile Applications Patient Physician Portal Portal Billing Lab Blood Claim Bank Submission Core Application EMR/COEP Hospitals Payers Networks Information Diagnostics Kiosk Physician Health Practices Authorities/ Regulations Develop Patient / Develop Mobile Develop Application / Physician Portals Applications Device Interfaces © Zensar Technologies 2011 www.zensar.com 8
  • 9. Care Compliance - ICD 10 Zensar • Clinical Staff and Coders ICD Training Training Support , BPO Service Offerings • BPO Support Services Services Phase 4 Support • Applications Upgrades , Process Remediation Changes , People training Upgrade • End to End ICD Testing Services ICD Testing Phase 3 Remediate • Planning remediation - Remediation Application, Process , and People Planning Phase 2 Plan • ICD Impact Assessment Impact Assessment on People Phase 1 • Process and Technology Assess © Zensar Technologies 2011 www.zensar.com 9
  • 10. Care Compliances – Meaningful Use Services Healthcare Providers Services ISVs CPOE /EMR Implementation Application Implementation Integration Services Mobile Application Development Application Upgrade MU Testing MU Dashboard MU Training Cloud Development Support Services Application Development Healthcare Product Tools and Testing Domain Development Technology Services expertise HIPAA and Patient data security Compliance Infrastructure & BPO Services © Zensar Technologies 2011 www.zensar.com 10
  • 11. Thank You Vinay Mishra +1 855.393.9781 vinay.mishra@zensar.com Contact us at: * healthcare@zensar.com ( +1 855 393 9781  www.zensar.com/healthcare © Zensar Technologies 2011 www.zensar.com 11