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VIKRAM DHAL Customer Service
Customer Service ,[object Object],[object Object],[object Object],[object Object]
Customer Service ,[object Object],[object Object],[object Object],[object Object]
What does the customer expects from us ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Qualities required for excellent customer service  ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Customer Service Representative ,[object Object],[object Object]
What is Attitude ,[object Object],[object Object],[object Object],[object Object],[object Object]
A positive attitude makes a big difference ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Superior Customer Service ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Superior customer Service ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Handling Difficult or Angry Customers ,[object Object],[object Object]
Handling Difficult or Angry Customers ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Handling Difficult or Angry Customers ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Managing Yourself  ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

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