2. Introduction
• Founded By Lt. Dhirubhai Ambani
• On top 16th rank in the world
• Over 80 million subscribers
• Network covering over 24,000 towns and
6,00,000 villages.
4. VISION
“My vision is to provide
the latest
telecommunication
facilities to every Indian at
the price of a post
card”
5. Vision
• By 2015, be amongst the top 3 most valued
Indian companies,
• Providing Information, Communication
& Entertainment services, and being the
industry benchmark in
• Customer Experience, Employee
Centricity and Innovation.
6. Mission
We will create world-class benchmarks by:
• Meeting and exceeding Customer
expectations with a segmented approach
• Establishing, re-engineering and
automating Processes to make them
customer centric, efficient and effective
7. • Incessant offering of Products and Services
that are value for money and excite customers
• Providing a Network experience that is
best in the industry
• Building Reliance into an iconic Brand which
is benchmarked by others and leads industry
in Intention to Purchase and Loyalty
• Developing a professional Leadership team
that inspires, nurtures talent and propagates
RCOM Values by personal example
8. Code of Conduct
• Values and commitments
• Code of ethics
• Business policies
• Ethics management
• Prevention of sexual harassment
• Policy on insider trading