Personal Information
Organização/Local de trabalho
Greater Seattle Area United States
Cargo
CX-UX and Product Strategist
Setor
Technology / Software / Internet
Sobre
I make inspired connections combining qualitative and quantitative data points to deliver business value through human centered design. Understanding the customer more than ‘doing the right thing’. it is a business imperative to preserve customer loyalty and market differentiation.
~ Proficient in user research practice, product strategy and management, design thinking principles, customer experience frameworks, decision enabling KPIs and metrics.
~ Solid experience in journey mapping experiences and blueprinting across customer touch points to institute a robust delivery ecosystem
Generative/Qualitative Research :
Field studies, immersive research, contextual inquiry, guerrilla met...
Marcadores
ux_impact
design_roi
design_impact
#ux_roi
Ver mais
Apresentações
(4)Gostaram
(54)What to Upload to SlideShare
SlideShare
•
Há 8 anos
Lean Analytics for Startups and Enterprises
Lean Analytics
•
Há 7 anos
Lean analytics: Five lessons beyond the basics
Lean Analytics
•
Há 10 anos
Lean Analytics for Intrapreneurs by Allistair Croll
Lean Startup Co.
•
Há 10 anos
Storytelling by Design (scenarios talk at Confab 2011)
Kim Goodwin
•
Há 12 anos
The Ethical Designer - Cennydd Bowles Camp Digital 2015 talk
Nexer Digital
•
Há 9 anos
UX STRAT Europe 2018: Hervé Mischler, Salesforce
UX STRAT
•
Há 5 anos
UX STRAT USA: Ronnie Battista, Slalom
UX STRAT
•
Há 5 anos
UX STRAT USA Presentation: Joe Lamantia, Bottomline Technologies
UX STRAT
•
Há 5 anos
UX STRAT USA Presentation: Red Dolan, VMware
UX STRAT
•
Há 5 anos
UX STRAT USA 2018 Presentation: Dr. Faith McCreary, Intel
UX STRAT
•
Há 5 anos
UX STRAT USA 2018 Workshop: Hina Shahid, OnDeck Capital
UX STRAT
•
Há 5 anos
UX STRAT USA 2018 Workshop: Brooke Creef, Ryan Johnson, Paul Stonick, The Home Depot
UX STRAT
•
Há 5 anos
UX STRAT USA 2018 Presentation: Heidi Munc, Nationwide
UX STRAT
•
Há 5 anos
UX STRAT USA 2018 Presentation: Alison Beattie, Target
UX STRAT
•
Há 5 anos
UX STRAT USA 2018 Presentation: Yihyun Lim, MIT Design Lab
UX STRAT
•
Há 5 anos
UX STRAT USA 2018 Presentation: Astrid Chow, IBM
UX STRAT
•
Há 5 anos
UX STRAT USA 2018 Presentation: Joe Meersman, IBM
UX STRAT
•
Há 5 anos
XD Immersive: Katie Hughes, Bringing Characters to Life in Virtual Reality
UX STRAT
•
Há 5 anos
XD Immersive: Upkar Lidder, "Anatomy of a Chatbot"
UX STRAT
•
Há 5 anos
XD Immersive: Andrew McHugh, "Making the Transition to VR / AR Experience Design"
UX STRAT
•
Há 5 anos
XD Immersive: Charles Yust, "Designing Ikea’s AR Shopping Experience"
UX STRAT
•
Há 5 anos
Data Driven Design Research Personas
Todd Zaki Warfel
•
Há 16 anos
UX STRAT USA: Leah Buley, "The Role of UX / CX in Business"
UX STRAT
•
Há 7 anos
Pricing and the ceo may 2018 for xpeg
Steven Forth
•
Há 5 anos
Rapid Mapping for Sprints
Jim Kalbach
•
Há 6 anos
Personal Information
Organização/Local de trabalho
Greater Seattle Area United States
Cargo
CX-UX and Product Strategist
Setor
Technology / Software / Internet
Sobre
I make inspired connections combining qualitative and quantitative data points to deliver business value through human centered design. Understanding the customer more than ‘doing the right thing’. it is a business imperative to preserve customer loyalty and market differentiation.
~ Proficient in user research practice, product strategy and management, design thinking principles, customer experience frameworks, decision enabling KPIs and metrics.
~ Solid experience in journey mapping experiences and blueprinting across customer touch points to institute a robust delivery ecosystem
Generative/Qualitative Research :
Field studies, immersive research, contextual inquiry, guerrilla met...
Marcadores
ux_impact
design_roi
design_impact
#ux_roi
Ver mais