Levels and flow of communication in business communication

1. Levels of
communication
Efforts by:
Vibhor
Agarwal

2. LEVELS OF
COMMUNICATION
EXTRAPERSONAL INTRAPERSONAL INTERPERSONAL ORGANIZATIONAL
INTERNAL-
OPERATIONALEXTERNAL-
OPERATIONAL
PERSONAL
MASS
LARGE REACH
IMPERSONALITY
PRESENCE OF
GEETKEEPER

3. EXTRAPERSONAL
COMMUNICATION  COMMUNICATION
BETWEEN HUMAN
BEINGS
 AND NON HUMAN
ENTITIES
 IT REQUIRES MORE
PERFECTNESS
 UNDER STANDING AND
COORDINATION
BETWEEN SENDER AND
RECEIVER

4. INTRAPERSONAL
COMMUNICATION
 TAKE PLACE
INDIVIDUALLY
 WITHOUT SUCH
INTERNAL DIALOGUE
THIS COMMUNICATION
DOES NOT TAKE PLACE
 SELF MOTIVATION AND
SELF DETERMINATION

5. INTERPERSONAL
COMMUNICATION
REFERS FOR SHARING
INFORMATION
AMONG PEOPLE
ADVANTAGEOUS DUE
TO IMMEDIATE FEED
BACK
IT CAN BE FORMAL OR
INFORMAL

6. ORGANIZATIONAL
COMMUNICATION
 TAKE PLACE AT DIFFERENT
HIERARCHICAL LEVELS
 INTERNAL-OPERATIONAL:ALL
COMMUNICATION THET
OCURES IN CONDUCTING WORK
WITHIN AN ORGANIZATION
 EXTERNAL-OPERATIONAL:THE
WORK RELATED
COMMUNICATION THAT AN
ORGANIZATION DOES WITH
PEOPLE OUTSIDE
 PERSONAL:ALL
COMMUNICATION IN AN
ORGANIZATION THAT OCURES
WITHOUT PURPOSE AS FAR AS
BUSINESS CONCERNED

7. MASS COMMUNICATION
MEDIATOR IS REQUIRED
TO TRANSMIT
E.X:JOURNALS,BOOKS,
IT IS MORE PERSUASIVE
IN THE NATURE THAN
ANY OTHER FORM OF
COMMMUNICATION
AND REQUIRED OUT
MOST CARE ON PART OF
SENDER IN ENCODING
THE MESSAGE

8. FLOW OF C0MMUNICATION
DOWNWARD UPWARD
LATERAL OR
HORIZONTAL
DIAGONAL
OR CROSS-
WISE

9. DOWNWARD COMMUNICATION
UPPER DEGNITY TO
LOWER
IT IS ADEQUATELY
BALANCED BY
UPWARD
COMMUNICATION
E.X:OFFICE;

10. UPWARD COMMUNICATION
LOWER DEGNITY TO
UPPER DEGNITY
DEPENDS ON THE
ORGANIZATIONAL
CULTURE

11. LATERAL COMMUNICATION DETWEEN PEER OR
HIERARCHICALLY
EQUIVALENT EMPLOYEES
 IT SAVE TIME,FACILIATE
COORDINATION AND
BRIDGE THE
COMMUNICATION GAP
AMONG VARIOUS
DEPERTMENTS
 EITHER ADVANTAGES OR
DISADVANTAGES
 ENABLES THE SHARING OF
INFORMATION WITH A VIEW
TO APPRISE THE PEER GROUP
OF ACTIVITIES OF A
DEPERTMENT
 VITAL FOR THE GROWTH OF
ORGANIZATOIN

12. DIAGONAL COMMUNICATION
 FLOWS N ALL
DIRECTIONS AND
CUTS ACROSS
FUNCTIONS AND
LEVELS IN AN
ORGANIZATION
 IT IS QUICK AND
EFFICIENT
 IT IS ENCOURAGED BY
SOCIAL NETWORKING

13. LEVELS OF
COMMUNICATION
EXTRAPERSONA
L
INTRAPERSONA
L
INTERPERSONA
L
ORGANIZATIONAL
INTERNAL-
OPERATIONALEXTERNAL-
OPERATIONAL
PERSONAL
MASS
LARGE REACH
IMPERSONALIT
Y
PRESENCE OF
GEETKEEPER
FLOW OF
C0MMUNICATION
DOWNWARD UPWARD LATERAL OR HORIZONTAL
DIAGONAL OR
CROSS-WISE