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course System Design for Sustainability
Subject 5. Methods and tools for System Design for Sustainability


learning resource 5.1
MSDS Method for System Design for
Sustainability
carlo vezzoli
politecnico di milano . INDACO dpt. . DIS . faculty of design . Italy

Learning Network on Sustainability




        Carlo Vezzoli
        Politecnico di Milano / INDACO dept. / DIS / Faculty of Design / Italy
CONTENTS

. a resume of System Design for Sustainability
. MSDS: method, approach and phases
. tour into MSDS method




      Carlo Vezzoli
      Politecnico di Milano / INDACO dept. / DIS / Faculty of Design / Italy
SYSTEM DESIGN FOR SUSTAINABILITY
A DEFINITION
“the design for eco-efficiency
and social equity and cohesion
of the system of products and
services that are together able
to fulfil a particular demand of
(customer) “satisfaction”, as
well as the design of the
interaction of the stakeholders
directly and indirectly linked to
that “satisfaction” system (or
value production system)”
[VEZZOLI, 2010]

     Carlo Vezzoli
     Politecnico di Milano / INDACO dept. / DIS / Faculty of Design / Italy
SYSTEM DESIGN FOR SUSATINABILITY: APPROACH

A. “SATISFACTION-SYSTEM” APPROACH
  design the satisfaction of a particular demand
  (satisfaction unit)

B. “STAKEHOLDER CONFIGURATION” APPROACH
   design the interactions of the stakeholder of a
  particular satisfaction-system
C. “SYSTEM SUSTAINABILITY” APPROACH
  design such a stakeholder interactions (offer
  model) that continuously seek after both eco-
  efficient and socio-ethical new beneficial solutions

      Carlo Vezzoli
      Politecnico di Milano / INDACO dept. / DIS / Faculty of Design / Italy
SYSTEM DESIGN FOR USATAINABILITY: SKILLS
- design an integrated system of products and services
  fulfilling a particular demand for “satisfaction”
- promote/facilitate new socio-economic stakeholders’
  interactions
- promote/facilitate participated design between
  different stakeholders
- ORIENTATE THE ABOVE PROCESSES TOWARDS
  ECO-EFFICENT SOLUTIONS
- ORIENTATE THE ABOVE PROCESSES TOWARDS
  SOCIOETHICALLY SUSTAINABLE SOLUTIONS


     Carlo Vezzoli
     Politecnico di Milano / INDACO dept. / DIS / Faculty of Design / Italy
BASED ON THESE METHODS/TOOLS ...




HiCS, EU RESEARCH                MEPSS, UE RESEARCH                        D4S, UNEP RESEARCH
                                 van Halen, Vezzoli &                      Tischner, Vezzoli,
Manzini, Collina &               Wimmer, Methodology for                   Product-Service Systems;
Evans, Highly                    product service system                    Tools
Customerised                     innovation,                               and cases Design for
Solutions, Cranfield             Van Gorcum, Assen, The                    Sustainability, UNEP/TU
University, 2006                 Netherlands, 2005                         Delft, 2009


           Carlo Vezzoli
           Politecnico di Milano / INDACO dept. / DIS / Faculty of Design / Italy
MSDS:
Method for System Design for Sustainability
SCOPE:
promote a design process for the development of
sustainable systems which is adaptable to various
design requirements and integrable within various
existing design processes
USERS:
designer, design offices, designer within companies
USE MODALITIES:
modular and flexible structure: easy to be adapted
(by a designer/design office/designer in companies)
to various design contexts and starting conditions

     Carlo Vezzoli
     Politecnico di Milano / INDACO dept. / DIS / Faculty of Design / Italy
MSDS: PHASES /PROCESSES OBJECTIVES
STRATEGIC ANALYSIS                                   Gaining the information needed to
 ANALYSIS OF THE PROJECT PROMOTERS
                                                     facilitate the generation of sustainable
 ANALYSIS OF THE REFERENCE CONTEXT
                                                     ideas and scenarios for system
 ANALYSIS OF THE REFERENCE STRUCTURE
                                                     innovations
 ANALYSIS OF BEST PRACTICES
 DEFINITION OF SUSTAINABILITY DESIGN PRIORITIES


EXPLORING OPPORTUNITIES                              Producing a “catalogue” of promising
 IDEAS GENERATION ORIENTED TO SUSTAINABILITY         strategic possibilities, i.e. a
 DEVELEPMENT OF THE SUSTAINABILITY DESIGN            sustainability design-orienting sceanario
 ORIENTING SCENARIO - VISIONS/CLUSTERS/IDEAS



SYSTEM CONCEPT DESIGN                                Defining and designing one or more
VISIONS, CLUSTERS AND IDEAS SELECTION                system concept oriented towards
SYSTEM CONCEPT DEVELOPMENT                           sustainability
ENV, SOCIO-ET. & ECON. CHECK/VISUALISATION


SYSTEM DESIGN (AND ENGIN.)                           Developing the most promising
SYSTEM DEVELOPMENT (EXECUTIVE LEVEL)                 sustainable system concept in a detailed
ENV, SOCIO-ET. & ECON. CHECK/VISUALISATION           version necessariy to its implementation


COMMUNICATION                                                 Producing the documents for the external
MULTIMEDIA REPORTING: OVERALL QUALITIES                       communication of the solution’s
MULTIMEDIA Carlo Vezzoli STAINABILITY QUALITIES
           REPORTING:                                         characteristics (general characteristics but
           Politecnico di Milano / INDACO dept. / DIS / Faculty of Design / Italy sustainability ones)
                                                              above all the
MSDS: MODULAR APPROACH
STRATEGIC ANALYSIS
 ANALYSIS OF THE PROJECT PROMOTERS
 ANALYSIS OF THE REFERENCE CONTEXT
 ANALYSIS OF THE REFERENCE STRUCTURE
 ANALYSIS OF BEST PRACTICES
 DEFINITION OF SUSTAINABILITY DESIGN PRIORITIES
                                                                        MODULAR METHOD:

EXPLORING OPPORTUNITIES
 IDEAS GENERATION ORIENTED TO SUSTAINABILITY                            1. enabling to START up
 DEVELEPMENT OF THE SUSTAINABILITY DESIGN                               the process at any phase
 ORIENTING SCENARIO - VISIONS/CLUSTERS/IDEAS



SYSTEM CONCEPT DESIGN                                                   2. enabling to use a
VISIONS, CLUSTERS AND IDEAS SELECTION
SYSTEM CONCEPT DEVELOPMENT
                                                                        SELECTED set of
ENV, SOCIO-ET. & ECON. CHECK/VISUALISATION                              processes and tools
SYSTEM DESIGN (AND ENGIN.)
SYSTEM DEVELOPMENT (EXECUTIVE LEVEL)                                    3. Enabling to work on
ENV, SOCIO-ET. & ECON. CHECK/VISUALISATION                              one, two or all the
                                                                        sustainability
COMMUNICATION                                                           DIMENSIONS
MULTIMEDIA REPORTING: OVERALL QUALITIES
MULTIMEDIA Carlo Vezzoli STAINABILITY QUALITIES
           REPORTING:
           Politecnico di Milano / INDACO dept. / DIS / Faculty of Design / Italy
MSDS MAIN TOOLS:

1. Sustainability Design-Orienting toolkit (SDO)
2. sustainability interaction story-spot

3.   system map
4.   interaction table / interaction story-board
5.   satisfaction offering diagram
6.   stakeholder motivation matrix
7.   solution element brief

LEGENDA
sustainability-orienting system design tools
(other) system design tools


       Carlo Vezzoli
       Politecnico di Milano / INDACO dept. / DIS / Faculty of Design / Italy
PRELIMINARY TOUR ONTO THE MSDS METHOD




   Carlo Vezzoli
   Politecnico di Milano / INDACO dept. / DIS / Faculty of Design / Italy
STRATEGIC ANALISYS
                                                         STRATEGIC ANALYSIS
Identify the sustainability                               ANALYSIS OF THE PROJECT PROMOTERS

design priorities                                         ANALYSIS OF THE REFERENCE CONTEXT
                                                          ANALYSIS OF THE REFERENCE STRUCTURE
                                                          ANALYSIS OF BEST PRACTICES
                                                          DEFINITION OF SUSTAINABILITY DESIGN PRIORITIES


                                                         EXPLORING OPPORTUNITIES
                                                          IDEAS GENERATION ORIENTED TO SUSTAINABILITY
                                                          DEVELEPMENT OF THE SUSTAINABILITY DESIGN
                                                          ORIENTING SCENARIO - VISIONS/CLUSTERS/IDEAS



                                                         SYSTEM CONCEPT DESIGN
                                                          VISIONS, CLUSTERS AND IDEAS SELECTION
                                                          SYSTEM CONCEPT DEVELOPMENT
                                                          ENV, SOCIO-ET. & ECON. CHECK/VISUALISATION


                                                        SYSTEM DESIGN (AND ENGIN.)
                                                          SYSTEM DEVELOPMENT (EXECUTIVE LEVEL)
                                                          ENV, SOCIO-ET. & ECON. CHECK/VISUALISATION



                                                         COMMUNICATION
                                                          MULTIMEDIA REPORTING: OVERALL QUALITIES

          Carlo Vezzoli                                           MULTIMEDIA REPORTING: STAINABILITY QUALITIES
          Politecnico di Milano / INDACO dept. / DIS / Faculty of Design / Italy
. ENVIRONMENTAL/SUSTAINABILITY PRIORITIES DEF.
. SUSTAINABILITY DESIGN-ORIENTING / PRIORITY DEFINITION
   priority identification qualitative assessment (report) of the
   among criteria: No,     existing system supported by a set of
   Low, Medium, High         checklists for a (for each criteria)




          Carlo Vezzoli
          Politecnico di Milano / INDACO dept. / DIS / Faculty of Design / Italy
EXPLORING OPPORTUNITIES
Generate sustainable-focused                            STRATEGIC ANALYSIS
ideas on a stakeholder system                            ANALYSIS OF THE PROJECT PROMOTERS
                                                         ANALYSIS OF THE REFERENCE CONTEXT
intaraction level (1)                                    ANALYSIS OF THE REFERENCE STRUCTURE
                                                         ANALYSIS OF BEST PRACTICES
                                                         DEFINITION OF SUSTAINABILITY DESIGN PRIORITIES


                                                        EXPLORING OPPORTUNITIES
                                                         IDEAS GENERATION ORIENTED TO SUSTAINABILITY
                                                         DEVELEPMENT OF THE SUSTAINABILITY DESIGN
                                                         ORIENTING SCENARIO - VISIONS/CLUSTERS/IDEAS



                                                        SYSTEM CONCEPT DESIGN
                                                         VISIONS, CLUSTERS AND IDEAS SELECTION
                                                         SYSTEM CONCEPT DEVELOPMENT
                                                         ENV, SOCIO-ET. & ECON. CHECK/VISUALISATION


                                                       SYSTEM DESIGN (AND ENGIN.)
                                                         SYSTEM DEVELOPMENT (EXECUTIVE LEVEL)
                                                         ENV, SOCIO-ET. & ECON. CHECK/VISUALISATION



                                                        COMMUNICATION
                                                         MULTIMEDIA REPORTING: OVERALL QUALITIES

         Carlo Vezzoli                                           MULTIMEDIA REPORTING: STAINABILITY QUALITIES
         Politecnico di Milano / INDACO dept. / DIS / Faculty of Design / Italy
. GENERATE “ENV./SUSTAINABLE IDEAS” BY BRAINSTORMING
. SUSTAINABILITY DESIGN-ORIENTING / ORIENTATE CONCEPT
                                             guidelinees at system level (1)
                                                    (for each criteria)




typed emerged
 system ideas
   (for each
    criteria)



         Carlo Vezzoli
         Politecnico di Milano / INDACO dept. / DIS / Faculty of Design / Italy
. GENERATE SOCIOETHICAL/SUSTAIN. IDEAS” BY BRAINSTORMING
. SUSTAINABILITY DESIGN-ORIENTING / ORIENTAMENTO CONCEPT
                                              guidelinees at system level (1)
                                                     (for each criteria)




     typed
   emerged
 system ideas
   (for each
    criteria)


          Carlo Vezzoli
          Politecnico di Milano / INDACO dept. / DIS / Faculty of Design / Italy
SYSTEM CONCEPT DESIGN
Design and formalisation of the                         STRATEGIC ANALYSIS
system concepts                                          ANALYSIS OF THE PROJECT PROMOTERS
                                                         ANALYSIS OF THE REFERENCE CONTEXT
                                                         ANALYSIS OF THE REFERENCE STRUCTURE
                                                         ANALYSIS OF BEST PRACTICES
                                                         DEFINITION OF SUSTAINABILITY DESIGN PRIORITIES


                                                        EXPLORING OPPORTUNITIES
                                                         IDEAS GENERATION ORIENTED TO SUSTAINABILITY
                                                         DEVELEPMENT OF THE SUSTAINABILITY DESIGN
                                                         ORIENTING SCENARIO - VISIONS/CLUSTERS/IDEAS



                                                        SYSTEM CONCEPT DESIGN
                                                         VISIONS, CLUSTERS AND IDEAS SELECTION
                                                         SYSTEM CONCEPT DEVELOPMENT
                                                         ENV, SOCIO-ET. & ECON. CHECK/VISUALISATION


                                                       SYSTEM DESIGN (AND ENGIN.)
                                                         SYSTEM DEVELOPMENT (EXECUTIVE LEVEL)
                                                         ENV, SOCIO-ET. & ECON. CHECK/VISUALISATION



                                                        COMMUNICATION
                                                         MULTIMEDIA REPORTING: OVERALL QUALITIES

         Carlo Vezzoli                                           MULTIMEDIA REPORTING: STAINABILITY QUALITIES
         Politecnico di Milano / INDACO dept. / DIS / Faculty of Design / Italy
. SATISFACTION
  OFFERING
  DIAGRAMM




        Carlo Vezzoli
        Politecnico di Milano / INDACO dept. / DIS / Faculty of Design / Italy
. INTERACTION STORY BOARD




       Carlo Vezzoli
       Politecnico di Milano / INDACO dept. / DIS / Faculty of Design / Italy
. SYSTEM MAP




       Carlo Vezzoli
       Politecnico di Milano / INDACO dept. / DIS / Faculty of Design / Italy
F.PRODUCT AND SUPPORT-PRODUCT CONCEPTS
. INTERACTION STORY BOARD




       Carlo Vezzoli
       Politecnico di Milano / INDACO dept. / DIS / Faculty of Design / Italy
SYSTEM CONCEPT DESIGN
                                                        STRATEGIC ANALYSIS
check and visualise achieved                             ANALYSIS OF THE PROJECT PROMOTERS
sustainability                                           ANALYSIS OF THE REFERENCE CONTEXT

improvements/worsening                                   ANALYSIS OF THE REFERENCE STRUCTURE
                                                         ANALYSIS OF BEST PRACTICES
                                                         DEFINITION OF SUSTAINABILITY DESIGN PRIORITIES
> up-date priorities
                                                        EXPLORING OPPORTUNITIES
                                                         IDEAS GENERATION ORIENTED TO SUSTAINABILITY
                                                         DEVELEPMENT OF THE SUSTAINABILITY DESIGN
                                                         ORIENTING SCENARIO - VISIONS/CLUSTERS/IDEAS



                                                        SYSTEM CONCEPT DESIGN
                                                         VISIONS, CLUSTERS AND IDEAS SELECTION
                                                         SYSTEM CONCEPT DEVELOPMENT
                                                         ENV, SOCIO-ET. & ECON. CHECK/VISUALISATION


                                                       SYSTEM DESIGN (AND ENGIN.)
                                                         SYSTEM DEVELOPMENT (EXECUTIVE LEVEL)
                                                         ENV, SOCIO-ET. & ECON. CHECK/VISUALISATION



                                                        COMMUNICATION
                                                         MULTIMEDIA REPORTING: OVERALL QUALITIES

         Carlo Vezzoli                                           MULTIMEDIA REPORTING: STAINABILITY QUALITIES
         Politecnico di Milano / INDACO dept. / DIS / Faculty of Design / Italy
. CHECK IN PROGRESS CONCEPT ENVIRONMENTAL/SUSTAINABILITY
. SUSTAINABILITY DESIGN-ORIENTING / CHECK CONCEPT
improvemnts levels          qualitative assessment of the concept
definition per aech    improvements (for each criteria) as compared
criteria: -, =, +, ++ with the existing system supported by checklists




           Carlo Vezzoli
           Politecnico di Milano / INDACO dept. / DIS / Faculty of Design / Italy
. VISUALISE CONCEPT ENVIRONMENTAL/SUSTAINABILITY POTENT.
. SUSTAINABILITY DESIGN-ORIENTING / ENVIRONMENTAL RADAR
                                       visualisation of existing
                 visualisation concept     system priorities
                     improvement
                                          (for each criteraia)
                  (for each criteraia)




text
synthethising
improvement
(for each
criteraia)                 IMPROVEMENT…




           Carlo Vezzoli
           Politecnico di Milano / INDACO dept. / DIS / Faculty of Design / Italy
SYSTEM DESIGN (AND ENGINEERING)
                                                       STRATEGIC ANALYSIS
development of the system                               ANALYSIS OF THE PROJECT PROMOTERS
                                                        ANALYSIS OF THE REFERENCE CONTEXT
organization                                            ANALYSIS OF THE REFERENCE STRUCTURE
                                                        ANALYSIS OF BEST PRACTICES
                                                        DEFINITION OF SUSTAINABILITY DESIGN PRIORITIES


                                                       EXPLORING OPPORTUNITIES
                                                        IDEAS GENERATION ORIENTED TO SUSTAINABILITY
                                                        DEVELEPMENT OF THE SUSTAINABILITY DESIGN
                                                        ORIENTING SCENARIO - VISIONS/CLUSTERS/IDEAS



                                                       SYSTEM CONCEPT DESIGN
                                                        VISIONS, CLUSTERS AND IDEAS SELECTION
                                                        SYSTEM CONCEPT DEVELOPMENT
                                                        ENV, SOCIO-ET. & ECON. CHECK/VISUALISATION


                                                      SYSTEM DESIGN (AND ENGIN.)
                                                        SYSTEM DEVELOPMENT (EXECUTIVE LEVEL)
                                                        ENV, SOCIO-ET. & ECON. CHECK/VISUALISATION



                                                       COMMUNICATION
                                                        MULTIMEDIA REPORTING: OVERALL QUALITIES

        Carlo Vezzoli                                           MULTIMEDIA REPORTING: STAINABILITY QUALITIES
        Politecnico di Milano / INDACO dept. / DIS / Faculty of Design / Italy
H. SYSTEM MAP (DETAILED)
. SYSTEM MAP




       Carlo Vezzoli
       Politecnico di Milano / INDACO dept. / DIS / Faculty of Design / Italy
. SATISFACTION
  OFFERING
  DIAGRAMM




        Carlo Vezzoli
        Politecnico di Milano / INDACO dept. / DIS / Faculty of Design / Italy
. INTERACTION STORY BOARD




       Carlo Vezzoli
       Politecnico di Milano / INDACO dept. / DIS / Faculty of Design / Italy
SYSTEM DESIGN (AND ENGINEERING)
                                                        STRATEGIC ANALYSIS
                                                         ANALYSIS OF THE PROJECT PROMOTERS
Check and visualise the achieved                         ANALYSIS OF THE REFERENCE CONTEXT
sustainability improvements                              ANALYSIS OF THE REFERENCE STRUCTURE
                                                         ANALYSIS OF BEST PRACTICES
                                                         DEFINITION OF SUSTAINABILITY DESIGN PRIORITIES


                                                        EXPLORING OPPORTUNITIES
                                                         IDEAS GENERATION ORIENTED TO SUSTAINABILITY
                                                         DEVELEPMENT OF THE SUSTAINABILITY DESIGN
                                                         ORIENTING SCENARIO - VISIONS/CLUSTERS/IDEAS



                                                        SYSTEM CONCEPT DESIGN
                                                         VISIONS, CLUSTERS AND IDEAS SELECTION
                                                         SYSTEM CONCEPT DEVELOPMENT
                                                         ENV, SOCIO-ET. & ECON. CHECK/VISUALISATION


                                                       SYSTEM DESIGN (AND ENGIN.)
                                                         SYSTEM DEVELOPMENT (EXECUTIVE LEVEL)
                                                         ENV, SOCIO-ET. & ECON. CHECK/VISUALISATION



                                                        COMMUNICATION
                                                         MULTIMEDIA REPORTING: OVERALL QUALITIES

         Carlo Vezzoli                                           MULTIMEDIA REPORTING: STAINABILITY QUALITIES
         Politecnico di Milano / INDACO dept. / DIS / Faculty of Design / Italy
. (up-date) CHECK SYSTEM ENVIRONMENTAL/SUSTAINABILITY
. SUSTAINABILITY DESIGN-ORIENTING / CHECK CONCEPT
  up-date improvemnts          up-date qualitative assessment of the
  levels definition per aechconcept improvements (for each criteria) as
  criteria: -, =, +, ++         compared with the existing system
                                            (checklists)




           Carlo Vezzoli
           Politecnico di Milano / INDACO dept. / DIS / Faculty of Design / Italy
. (up-date) VISUALISE SYSTEM ENVIRONMENTAL/SUSTAINABILITY
. SUSTAINABILITY DESIGN-ORIENTING / RADAR
                                         up-dated visualisation of
                  up-dated visualisation existing system priorities
                  concept improvement
                                            (for each criteraia)
                   (for each criteraia)




up-dated text
synthethising
improvement
(for each
criteraia)                 IMPROVEMENT…




           Carlo Vezzoli
           Politecnico di Milano / INDACO dept. / DIS / Faculty of Design / Italy
. (up-date) VISUALISE SYSTEM SOCIOETHICAL/SUSTAINABILITY
. SUSTAINABILITY DESIGN-ORIENTING / RADAR
                                         up-dated visualisation of
                  up-dated visualisation existing system priorities
                  concept improvement
                                            (for each criteraia)
                   (for each criteraia)




up-dated text
synthethising
improvement
(for each
criteraia)                 IMPROVEMENT…




           Carlo Vezzoli
           Politecnico di Milano / INDACO dept. / DIS / Faculty of Design / Italy
. SUSTAINABILITY INTERACTION STORY-SPOT




        Carlo Vezzoli
        Politecnico di Milano / INDACO dept. / DIS / Faculty of Design / Italy

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  • 1. course System Design for Sustainability Subject 5. Methods and tools for System Design for Sustainability learning resource 5.1 MSDS Method for System Design for Sustainability carlo vezzoli politecnico di milano . INDACO dpt. . DIS . faculty of design . Italy Learning Network on Sustainability Carlo Vezzoli Politecnico di Milano / INDACO dept. / DIS / Faculty of Design / Italy
  • 2. CONTENTS . a resume of System Design for Sustainability . MSDS: method, approach and phases . tour into MSDS method Carlo Vezzoli Politecnico di Milano / INDACO dept. / DIS / Faculty of Design / Italy
  • 3. SYSTEM DESIGN FOR SUSTAINABILITY A DEFINITION “the design for eco-efficiency and social equity and cohesion of the system of products and services that are together able to fulfil a particular demand of (customer) “satisfaction”, as well as the design of the interaction of the stakeholders directly and indirectly linked to that “satisfaction” system (or value production system)” [VEZZOLI, 2010] Carlo Vezzoli Politecnico di Milano / INDACO dept. / DIS / Faculty of Design / Italy
  • 4. SYSTEM DESIGN FOR SUSATINABILITY: APPROACH A. “SATISFACTION-SYSTEM” APPROACH design the satisfaction of a particular demand (satisfaction unit) B. “STAKEHOLDER CONFIGURATION” APPROACH design the interactions of the stakeholder of a particular satisfaction-system C. “SYSTEM SUSTAINABILITY” APPROACH design such a stakeholder interactions (offer model) that continuously seek after both eco- efficient and socio-ethical new beneficial solutions Carlo Vezzoli Politecnico di Milano / INDACO dept. / DIS / Faculty of Design / Italy
  • 5. SYSTEM DESIGN FOR USATAINABILITY: SKILLS - design an integrated system of products and services fulfilling a particular demand for “satisfaction” - promote/facilitate new socio-economic stakeholders’ interactions - promote/facilitate participated design between different stakeholders - ORIENTATE THE ABOVE PROCESSES TOWARDS ECO-EFFICENT SOLUTIONS - ORIENTATE THE ABOVE PROCESSES TOWARDS SOCIOETHICALLY SUSTAINABLE SOLUTIONS Carlo Vezzoli Politecnico di Milano / INDACO dept. / DIS / Faculty of Design / Italy
  • 6. BASED ON THESE METHODS/TOOLS ... HiCS, EU RESEARCH MEPSS, UE RESEARCH D4S, UNEP RESEARCH van Halen, Vezzoli & Tischner, Vezzoli, Manzini, Collina & Wimmer, Methodology for Product-Service Systems; Evans, Highly product service system Tools Customerised innovation, and cases Design for Solutions, Cranfield Van Gorcum, Assen, The Sustainability, UNEP/TU University, 2006 Netherlands, 2005 Delft, 2009 Carlo Vezzoli Politecnico di Milano / INDACO dept. / DIS / Faculty of Design / Italy
  • 7. MSDS: Method for System Design for Sustainability SCOPE: promote a design process for the development of sustainable systems which is adaptable to various design requirements and integrable within various existing design processes USERS: designer, design offices, designer within companies USE MODALITIES: modular and flexible structure: easy to be adapted (by a designer/design office/designer in companies) to various design contexts and starting conditions Carlo Vezzoli Politecnico di Milano / INDACO dept. / DIS / Faculty of Design / Italy
  • 8. MSDS: PHASES /PROCESSES OBJECTIVES STRATEGIC ANALYSIS Gaining the information needed to ANALYSIS OF THE PROJECT PROMOTERS facilitate the generation of sustainable ANALYSIS OF THE REFERENCE CONTEXT ideas and scenarios for system ANALYSIS OF THE REFERENCE STRUCTURE innovations ANALYSIS OF BEST PRACTICES DEFINITION OF SUSTAINABILITY DESIGN PRIORITIES EXPLORING OPPORTUNITIES Producing a “catalogue” of promising IDEAS GENERATION ORIENTED TO SUSTAINABILITY strategic possibilities, i.e. a DEVELEPMENT OF THE SUSTAINABILITY DESIGN sustainability design-orienting sceanario ORIENTING SCENARIO - VISIONS/CLUSTERS/IDEAS SYSTEM CONCEPT DESIGN Defining and designing one or more VISIONS, CLUSTERS AND IDEAS SELECTION system concept oriented towards SYSTEM CONCEPT DEVELOPMENT sustainability ENV, SOCIO-ET. & ECON. CHECK/VISUALISATION SYSTEM DESIGN (AND ENGIN.) Developing the most promising SYSTEM DEVELOPMENT (EXECUTIVE LEVEL) sustainable system concept in a detailed ENV, SOCIO-ET. & ECON. CHECK/VISUALISATION version necessariy to its implementation COMMUNICATION Producing the documents for the external MULTIMEDIA REPORTING: OVERALL QUALITIES communication of the solution’s MULTIMEDIA Carlo Vezzoli STAINABILITY QUALITIES REPORTING: characteristics (general characteristics but Politecnico di Milano / INDACO dept. / DIS / Faculty of Design / Italy sustainability ones) above all the
  • 9. MSDS: MODULAR APPROACH STRATEGIC ANALYSIS ANALYSIS OF THE PROJECT PROMOTERS ANALYSIS OF THE REFERENCE CONTEXT ANALYSIS OF THE REFERENCE STRUCTURE ANALYSIS OF BEST PRACTICES DEFINITION OF SUSTAINABILITY DESIGN PRIORITIES MODULAR METHOD: EXPLORING OPPORTUNITIES IDEAS GENERATION ORIENTED TO SUSTAINABILITY 1. enabling to START up DEVELEPMENT OF THE SUSTAINABILITY DESIGN the process at any phase ORIENTING SCENARIO - VISIONS/CLUSTERS/IDEAS SYSTEM CONCEPT DESIGN 2. enabling to use a VISIONS, CLUSTERS AND IDEAS SELECTION SYSTEM CONCEPT DEVELOPMENT SELECTED set of ENV, SOCIO-ET. & ECON. CHECK/VISUALISATION processes and tools SYSTEM DESIGN (AND ENGIN.) SYSTEM DEVELOPMENT (EXECUTIVE LEVEL) 3. Enabling to work on ENV, SOCIO-ET. & ECON. CHECK/VISUALISATION one, two or all the sustainability COMMUNICATION DIMENSIONS MULTIMEDIA REPORTING: OVERALL QUALITIES MULTIMEDIA Carlo Vezzoli STAINABILITY QUALITIES REPORTING: Politecnico di Milano / INDACO dept. / DIS / Faculty of Design / Italy
  • 10. MSDS MAIN TOOLS: 1. Sustainability Design-Orienting toolkit (SDO) 2. sustainability interaction story-spot 3. system map 4. interaction table / interaction story-board 5. satisfaction offering diagram 6. stakeholder motivation matrix 7. solution element brief LEGENDA sustainability-orienting system design tools (other) system design tools Carlo Vezzoli Politecnico di Milano / INDACO dept. / DIS / Faculty of Design / Italy
  • 11. PRELIMINARY TOUR ONTO THE MSDS METHOD Carlo Vezzoli Politecnico di Milano / INDACO dept. / DIS / Faculty of Design / Italy
  • 12. STRATEGIC ANALISYS STRATEGIC ANALYSIS Identify the sustainability ANALYSIS OF THE PROJECT PROMOTERS design priorities ANALYSIS OF THE REFERENCE CONTEXT ANALYSIS OF THE REFERENCE STRUCTURE ANALYSIS OF BEST PRACTICES DEFINITION OF SUSTAINABILITY DESIGN PRIORITIES EXPLORING OPPORTUNITIES IDEAS GENERATION ORIENTED TO SUSTAINABILITY DEVELEPMENT OF THE SUSTAINABILITY DESIGN ORIENTING SCENARIO - VISIONS/CLUSTERS/IDEAS SYSTEM CONCEPT DESIGN VISIONS, CLUSTERS AND IDEAS SELECTION SYSTEM CONCEPT DEVELOPMENT ENV, SOCIO-ET. & ECON. CHECK/VISUALISATION SYSTEM DESIGN (AND ENGIN.) SYSTEM DEVELOPMENT (EXECUTIVE LEVEL) ENV, SOCIO-ET. & ECON. CHECK/VISUALISATION COMMUNICATION MULTIMEDIA REPORTING: OVERALL QUALITIES Carlo Vezzoli MULTIMEDIA REPORTING: STAINABILITY QUALITIES Politecnico di Milano / INDACO dept. / DIS / Faculty of Design / Italy
  • 13. . ENVIRONMENTAL/SUSTAINABILITY PRIORITIES DEF. . SUSTAINABILITY DESIGN-ORIENTING / PRIORITY DEFINITION priority identification qualitative assessment (report) of the among criteria: No, existing system supported by a set of Low, Medium, High checklists for a (for each criteria) Carlo Vezzoli Politecnico di Milano / INDACO dept. / DIS / Faculty of Design / Italy
  • 14. EXPLORING OPPORTUNITIES Generate sustainable-focused STRATEGIC ANALYSIS ideas on a stakeholder system ANALYSIS OF THE PROJECT PROMOTERS ANALYSIS OF THE REFERENCE CONTEXT intaraction level (1) ANALYSIS OF THE REFERENCE STRUCTURE ANALYSIS OF BEST PRACTICES DEFINITION OF SUSTAINABILITY DESIGN PRIORITIES EXPLORING OPPORTUNITIES IDEAS GENERATION ORIENTED TO SUSTAINABILITY DEVELEPMENT OF THE SUSTAINABILITY DESIGN ORIENTING SCENARIO - VISIONS/CLUSTERS/IDEAS SYSTEM CONCEPT DESIGN VISIONS, CLUSTERS AND IDEAS SELECTION SYSTEM CONCEPT DEVELOPMENT ENV, SOCIO-ET. & ECON. CHECK/VISUALISATION SYSTEM DESIGN (AND ENGIN.) SYSTEM DEVELOPMENT (EXECUTIVE LEVEL) ENV, SOCIO-ET. & ECON. CHECK/VISUALISATION COMMUNICATION MULTIMEDIA REPORTING: OVERALL QUALITIES Carlo Vezzoli MULTIMEDIA REPORTING: STAINABILITY QUALITIES Politecnico di Milano / INDACO dept. / DIS / Faculty of Design / Italy
  • 15. . GENERATE “ENV./SUSTAINABLE IDEAS” BY BRAINSTORMING . SUSTAINABILITY DESIGN-ORIENTING / ORIENTATE CONCEPT guidelinees at system level (1) (for each criteria) typed emerged system ideas (for each criteria) Carlo Vezzoli Politecnico di Milano / INDACO dept. / DIS / Faculty of Design / Italy
  • 16. . GENERATE SOCIOETHICAL/SUSTAIN. IDEAS” BY BRAINSTORMING . SUSTAINABILITY DESIGN-ORIENTING / ORIENTAMENTO CONCEPT guidelinees at system level (1) (for each criteria) typed emerged system ideas (for each criteria) Carlo Vezzoli Politecnico di Milano / INDACO dept. / DIS / Faculty of Design / Italy
  • 17. SYSTEM CONCEPT DESIGN Design and formalisation of the STRATEGIC ANALYSIS system concepts ANALYSIS OF THE PROJECT PROMOTERS ANALYSIS OF THE REFERENCE CONTEXT ANALYSIS OF THE REFERENCE STRUCTURE ANALYSIS OF BEST PRACTICES DEFINITION OF SUSTAINABILITY DESIGN PRIORITIES EXPLORING OPPORTUNITIES IDEAS GENERATION ORIENTED TO SUSTAINABILITY DEVELEPMENT OF THE SUSTAINABILITY DESIGN ORIENTING SCENARIO - VISIONS/CLUSTERS/IDEAS SYSTEM CONCEPT DESIGN VISIONS, CLUSTERS AND IDEAS SELECTION SYSTEM CONCEPT DEVELOPMENT ENV, SOCIO-ET. & ECON. CHECK/VISUALISATION SYSTEM DESIGN (AND ENGIN.) SYSTEM DEVELOPMENT (EXECUTIVE LEVEL) ENV, SOCIO-ET. & ECON. CHECK/VISUALISATION COMMUNICATION MULTIMEDIA REPORTING: OVERALL QUALITIES Carlo Vezzoli MULTIMEDIA REPORTING: STAINABILITY QUALITIES Politecnico di Milano / INDACO dept. / DIS / Faculty of Design / Italy
  • 18. . SATISFACTION OFFERING DIAGRAMM Carlo Vezzoli Politecnico di Milano / INDACO dept. / DIS / Faculty of Design / Italy
  • 19. . INTERACTION STORY BOARD Carlo Vezzoli Politecnico di Milano / INDACO dept. / DIS / Faculty of Design / Italy
  • 20. . SYSTEM MAP Carlo Vezzoli Politecnico di Milano / INDACO dept. / DIS / Faculty of Design / Italy
  • 21. F.PRODUCT AND SUPPORT-PRODUCT CONCEPTS . INTERACTION STORY BOARD Carlo Vezzoli Politecnico di Milano / INDACO dept. / DIS / Faculty of Design / Italy
  • 22. SYSTEM CONCEPT DESIGN STRATEGIC ANALYSIS check and visualise achieved ANALYSIS OF THE PROJECT PROMOTERS sustainability ANALYSIS OF THE REFERENCE CONTEXT improvements/worsening ANALYSIS OF THE REFERENCE STRUCTURE ANALYSIS OF BEST PRACTICES DEFINITION OF SUSTAINABILITY DESIGN PRIORITIES > up-date priorities EXPLORING OPPORTUNITIES IDEAS GENERATION ORIENTED TO SUSTAINABILITY DEVELEPMENT OF THE SUSTAINABILITY DESIGN ORIENTING SCENARIO - VISIONS/CLUSTERS/IDEAS SYSTEM CONCEPT DESIGN VISIONS, CLUSTERS AND IDEAS SELECTION SYSTEM CONCEPT DEVELOPMENT ENV, SOCIO-ET. & ECON. CHECK/VISUALISATION SYSTEM DESIGN (AND ENGIN.) SYSTEM DEVELOPMENT (EXECUTIVE LEVEL) ENV, SOCIO-ET. & ECON. CHECK/VISUALISATION COMMUNICATION MULTIMEDIA REPORTING: OVERALL QUALITIES Carlo Vezzoli MULTIMEDIA REPORTING: STAINABILITY QUALITIES Politecnico di Milano / INDACO dept. / DIS / Faculty of Design / Italy
  • 23. . CHECK IN PROGRESS CONCEPT ENVIRONMENTAL/SUSTAINABILITY . SUSTAINABILITY DESIGN-ORIENTING / CHECK CONCEPT improvemnts levels qualitative assessment of the concept definition per aech improvements (for each criteria) as compared criteria: -, =, +, ++ with the existing system supported by checklists Carlo Vezzoli Politecnico di Milano / INDACO dept. / DIS / Faculty of Design / Italy
  • 24. . VISUALISE CONCEPT ENVIRONMENTAL/SUSTAINABILITY POTENT. . SUSTAINABILITY DESIGN-ORIENTING / ENVIRONMENTAL RADAR visualisation of existing visualisation concept system priorities improvement (for each criteraia) (for each criteraia) text synthethising improvement (for each criteraia) IMPROVEMENT… Carlo Vezzoli Politecnico di Milano / INDACO dept. / DIS / Faculty of Design / Italy
  • 25. SYSTEM DESIGN (AND ENGINEERING) STRATEGIC ANALYSIS development of the system ANALYSIS OF THE PROJECT PROMOTERS ANALYSIS OF THE REFERENCE CONTEXT organization ANALYSIS OF THE REFERENCE STRUCTURE ANALYSIS OF BEST PRACTICES DEFINITION OF SUSTAINABILITY DESIGN PRIORITIES EXPLORING OPPORTUNITIES IDEAS GENERATION ORIENTED TO SUSTAINABILITY DEVELEPMENT OF THE SUSTAINABILITY DESIGN ORIENTING SCENARIO - VISIONS/CLUSTERS/IDEAS SYSTEM CONCEPT DESIGN VISIONS, CLUSTERS AND IDEAS SELECTION SYSTEM CONCEPT DEVELOPMENT ENV, SOCIO-ET. & ECON. CHECK/VISUALISATION SYSTEM DESIGN (AND ENGIN.) SYSTEM DEVELOPMENT (EXECUTIVE LEVEL) ENV, SOCIO-ET. & ECON. CHECK/VISUALISATION COMMUNICATION MULTIMEDIA REPORTING: OVERALL QUALITIES Carlo Vezzoli MULTIMEDIA REPORTING: STAINABILITY QUALITIES Politecnico di Milano / INDACO dept. / DIS / Faculty of Design / Italy
  • 26. H. SYSTEM MAP (DETAILED) . SYSTEM MAP Carlo Vezzoli Politecnico di Milano / INDACO dept. / DIS / Faculty of Design / Italy
  • 27. . SATISFACTION OFFERING DIAGRAMM Carlo Vezzoli Politecnico di Milano / INDACO dept. / DIS / Faculty of Design / Italy
  • 28. . INTERACTION STORY BOARD Carlo Vezzoli Politecnico di Milano / INDACO dept. / DIS / Faculty of Design / Italy
  • 29. SYSTEM DESIGN (AND ENGINEERING) STRATEGIC ANALYSIS ANALYSIS OF THE PROJECT PROMOTERS Check and visualise the achieved ANALYSIS OF THE REFERENCE CONTEXT sustainability improvements ANALYSIS OF THE REFERENCE STRUCTURE ANALYSIS OF BEST PRACTICES DEFINITION OF SUSTAINABILITY DESIGN PRIORITIES EXPLORING OPPORTUNITIES IDEAS GENERATION ORIENTED TO SUSTAINABILITY DEVELEPMENT OF THE SUSTAINABILITY DESIGN ORIENTING SCENARIO - VISIONS/CLUSTERS/IDEAS SYSTEM CONCEPT DESIGN VISIONS, CLUSTERS AND IDEAS SELECTION SYSTEM CONCEPT DEVELOPMENT ENV, SOCIO-ET. & ECON. CHECK/VISUALISATION SYSTEM DESIGN (AND ENGIN.) SYSTEM DEVELOPMENT (EXECUTIVE LEVEL) ENV, SOCIO-ET. & ECON. CHECK/VISUALISATION COMMUNICATION MULTIMEDIA REPORTING: OVERALL QUALITIES Carlo Vezzoli MULTIMEDIA REPORTING: STAINABILITY QUALITIES Politecnico di Milano / INDACO dept. / DIS / Faculty of Design / Italy
  • 30. . (up-date) CHECK SYSTEM ENVIRONMENTAL/SUSTAINABILITY . SUSTAINABILITY DESIGN-ORIENTING / CHECK CONCEPT up-date improvemnts up-date qualitative assessment of the levels definition per aechconcept improvements (for each criteria) as criteria: -, =, +, ++ compared with the existing system (checklists) Carlo Vezzoli Politecnico di Milano / INDACO dept. / DIS / Faculty of Design / Italy
  • 31. . (up-date) VISUALISE SYSTEM ENVIRONMENTAL/SUSTAINABILITY . SUSTAINABILITY DESIGN-ORIENTING / RADAR up-dated visualisation of up-dated visualisation existing system priorities concept improvement (for each criteraia) (for each criteraia) up-dated text synthethising improvement (for each criteraia) IMPROVEMENT… Carlo Vezzoli Politecnico di Milano / INDACO dept. / DIS / Faculty of Design / Italy
  • 32. . (up-date) VISUALISE SYSTEM SOCIOETHICAL/SUSTAINABILITY . SUSTAINABILITY DESIGN-ORIENTING / RADAR up-dated visualisation of up-dated visualisation existing system priorities concept improvement (for each criteraia) (for each criteraia) up-dated text synthethising improvement (for each criteraia) IMPROVEMENT… Carlo Vezzoli Politecnico di Milano / INDACO dept. / DIS / Faculty of Design / Italy
  • 33. . SUSTAINABILITY INTERACTION STORY-SPOT Carlo Vezzoli Politecnico di Milano / INDACO dept. / DIS / Faculty of Design / Italy