We draw on interviews with more than 90 students from four massive open online courses (MOOCs) to investigate how students define challenging experiences/elements within MOOCs and how they then overcome those challenges. Findings enrich nascent scholarly understanding of MOOC learner experiences, highlight dimensions of learning that are not captured by tracking logs, and provide new approaches that MOOC developers can take in improving student learning experiences.
How do learners in MOOCs attempt to resolve challenges they face?
1. AERA 2016
Washington, DC
How do learners in MOOCs attempt to resolve
challenges they face?
George Veletsianos, Justin Reich, Laura Pasquini
Royal Roads University, MIT, U of North TX
2. Attrition and Persistence
• Greatest attention in the MOOC literature
• We know that students stop, we know a bit
about why they stop (e.g., time), but we
don’t know how they respond to
challenges generally.
• Although promising, Data Mining and Big
Data methodologies have generated very
few insights
7. The unresolved question that we
sought to answer…
How do learners attempt to resolve challenges
they face?
In what ways do they self-remediate?
How do these strategies relate to Big Data?
8. The study
4 HarvardX courses
30-45 minute skype interviews
4 semi-structured interview protocols
92 individuals
• 22 – 81 yrs old (mean=45)
• 63M / 29F
• N America (>50%), Europe, (>25%), S
America, Asia, Africa, Australia.
9. Analytic methods
Analysis
Identify passages describing how learners
attempt to resolve challenges they are facing
3 researchers à Constant comparative
process
Codes (62, 58, 39 unique codes) à themes
14. The results
Within the broader
context of their life
Within the broader
online environment
At their workstations
15. Implications
Stopping as a self-remediation strategy
“Success” is complicated
Methodological diversity
Designing interventions to support learners
• Consider courses as network nodes
• Notetaking strategies
16. We’d love your feedback!
This presentation: www.slideshare.com/veletsianos
Thank you