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I’M THE TROUBLESTARTER -
FUCKING INSTIGATOR
- Prodigy
Alexander van Riesen
Perspectives on leadership
    and organizations
      ... it’s time for




                         © Luc Viatour GFDL/CC
Perspectives on leadership
    and organizations
      ... it’s time for




                         © Luc Viatour GFDL/CC
Perspectives on leadership
    and organizations
      ... it’s time for


MANAGEMENT INNOVATION



                         © Luc Viatour GFDL/CC
QUESTION: WHY DO WE NEED
A NEW MANAGEMENT MODEL
    OR MANAGEMENT
     INNOVATION ?!?!

 Work in pairs or small groups
We think
My message today
•   The society, companies and the world of
    organizations will go through some radical changes
    the next 10 - 15 years.

•   There are now more than ever a time to question
    current management thinking and actively explore
    a more relevant practice and theory.

•   A new management thinking or thinking of
    management can be at least as important as to
    developt a new market thinking.
WARNING!

This lecture is partly based on personal
beliefs and experiences more than
academic and scientific verified
knowledge.
Some recent thinkers
21% - 38%
 Measure the extent of employee engagement around the world,
 the company polled more than 90,000 workers in 18 countries.
21% - 38%
TRULY ENGAGED

   Measure the extent of employee engagement around the world,
   the company polled more than 90,000 workers in 18 countries.
21% - 38%
TRULY ENGAGED                          ENTIRELY DISENGAGED

   Measure the extent of employee engagement around the world,
   the company polled more than 90,000 workers in 18 countries.
QUESTION: Why do you believe the
  language of beauty, love, justice and
   service is so notably absent in the
corporate realm? And what would you
      do to remedy that fact??!?!

    Work in pairs or small groups
Change pressure
Questioning of                       Perspective on
todays methods                       change and
and practices                        innovation

                 Management
                  Innovation

If I where a
                                          Two
student today
                 What is      A small     examples
                 management   exercise
                 innovation
Change Pressure
Three strong forces that affects organizations
now and will increase over the next 10
years:
• Adaption of Resources
• Digitalization
• Humanification
Questioning of todays
    methods and practices
•   Change pressure?
•   Can you handle the business challenges with logical
    thinking?
•   The dilemma with hierarchy?
•   Incompetent leaders?
•   Where does the entrepreneurship grows?
•   Is the reality in coherence with the methods being
    taught?
•   Can a “MBA” become a burden more that an asset...?
Most important
       question!
Has the management ideology what has been
following us the last 100 years - the
capability to free and fully harness the human
potential in an organization?
Pressure on (BIG)
         hierarchies
• More and more energy is put to hold
  together the hierarchal system.
  Is it worth it?
• More open and network based systems
  show more adaptability and creativity.
• Anonymous owners and white collar
  worker monitoring in large corporations has
  created negative foot prints in the economy.
A world with both!
              Conscious choices in                                         Conscious choices of
              business models                                              management models

                 •      sources or revenue                                  •   define goals/
                                                                                objectives
                 •      cost structure
                                                                            •   creating motivation
                 •      what to make / buy
                                                                            •   coordinating activities
                 •      how to make a profit
                                                                            •   Allocating resources

Julian Berkinshaw, conference on Management Innovation, CBS 3-4 sep 2009
Perspective on change and
       innovation

• Most important today: control or renewal?
• Best: Large or small?
• Relevance: What is the key point with our
  business?
Rule #5

        Change is a math formula:
Change happens when the cost of the status
     quo exceeds the risks of change.
How to renew?
The relevance in leadership
             for success and failure?




from thisisindexed.com
The relevance in leadership
             for success and failure?




from thisisindexed.com
What is management
    innovation?
• A terminology, framework and knowledge
  field in its making.
• Driven among others by Gary Hamel and
  Julian Berkinshaw at London Business
  School
Management innovation
MI needs to be reviewed
          in its context!
• Same thinking for over 100 years.
• Strong external pressure on change on
  Companies and Organizations
• Previous frames and limitations are becoming
  a burden and increasingly dangerous.
• Is todays Management Principles mankind's
  best and most splendid solution - or...
  is there something better?
„Management innovation is anything
that substantially alters the way in
which the work of management is
carried out, or significantly modifies
customary organizational forms,
and, by doing so, advances
organizational goals.“
                               Gary Hamel
The Innovation Map: 4 prototypal innovation types

                                                       Internal



                                       Operational                Management
                                       Innovation                  Innovation




   Continuous                                                                   Discontinuous



                                   Product & Service               Strategic
                                      Innovation                  Innovation




from Gary Hamel ”The Future of Management”, 2007       External
From Management Innovation to Competitive Advantage


3 conditions, the innovation is…


 a novel management principle, challenging some long-standing orthodoxy


 systemic, encompassing a range of processes and methods


 part of an ongoing program of rapid invention where progress compounds over
  time




from Gary Hamel ”The Future of Management”, 2007
An Agenda for Management Innovation


1. what are the new challenges the future has in store for your company?


2. what are the tough balancing acts your company never seems to get right?


3. what are the biggest gaps between rhetoric and reality in your company?


4. what are the frustrating incompetencies that plague your company?




from Gary Hamel ”The Future of Management”, 2007
Making Innovation Everyone‘s Job


Barriers


 Creative Apartheid


 Old Mental Models


 No Slack




from Gary Hamel ”The Future of Management”, 2007
Creating a Company Where Everyone Gives Their Best


Barriers


 Too much management, too little freedom


 Too much hierarchy, too little community

 Too much exhortation, too little purpose




from Gary Hamel ”The Future of Management”, 2007
Framework for dimensions
                      in management
                                                                           Today   In 5 years

                        Reach
                         the
       Ends




                        Goals
                                                         Direct                                      Indirect
                      Create
                     Motivation
                                                         External                                     Internal



                     Horizontal
                    Coordination
       Means




                                                         Bureaucracy                                Evolving
                     Vertical
                   Coordination
                                                        Hierarchy                               Collective Wisdom

Julian Berkinshaw, conference on Management Innovation, CBS 3-4 sep 2009
Two exampels


• Google
• W.L. Gore
Building an Innovation
                           Democracy
         the W.L. Gore way                         • Energizing and
                                                     demanding
         • A lattice, not a hierachy               • Big yet personal
         • No bosses, but plenty of                • Focused, but no core
           leaders                                   business
         • Sponsors instead of                     • Tenacious, and risk
           bosses                                    averse
         • Free to experiment
         • Commitments, not
           assignments

from Gary Hamel ”The Future of Management”, 2007
Building an Innovation
                           Democracy
         Lessons learned
         • Management innovation often redistributes
           power.
         • In the short run, the costs of management
           innovation may be more visible than the
           benefits
         • Don‘t be timid
from Gary Hamel ”The Future of Management”, 2007
Aiming for an Evolutionary
                   Advantage
 the Google way                                    • small, self-managing teams
 • a formula for innovation.                       • the freedom to follow
   70-20-10                                          your nose
 • a company that feels like                       • rapid, low-cost
   grad school                                       experimentation
 • the chance to change the                        • differential rewards
   world                                           • a continuous companywide
 • a bozo-free zone                                  conversation
 • dramatically flat, radically                     • an expansive business
   decentralized                                     definition
from Gary Hamel ”The Future of Management”, 2007
Aiming for an Evolutionary
                    Advantage
         Lessons learned
         • The internet itself may be the best metaphor for
           21st-century management.
         • Experienced mangers may not make the best
           management innovators.
         • Management innovations that humanize work are
           irresistible.

from Gary Hamel ”The Future of Management”, 2007
New Principles
     Variety                                       Activism
       – Experimentation beats planning              – Leaders are accountable to the
       – All mutations are mistakes                    governed
       – Darwian selection doesn‘t need SVPs         – Everyone has a right to dissent
       – The broader the gene pool, the              – Leadership is distributed
         better                                    Meaning
     Flexibility                                     – The mission matters
       – Markets are more dynamic than               – People change for what they care
         hierarchies                                   about
       – Build a market and the innovators         Serendipity
         will come                                   – Diversity begets creativity
       – Operational efficiency ≠ strategic           – You can organize for serendipity
         efficiency                                   – Pigeonholes are for pigeons, not for
                                                       people

from Gary Hamel ”The Future of Management”, 2007
A small exercise:
         What do you think?
         What do you want?

• Talk 2 and 2 for couple of minutes.
• Is the thoughts around management
  innovation motivated and what we wish
  for?
• Do you see yourself as potential
  management-innovators?
If I where student today...
•   Look very critical on what is offered in the academic sector
•   To learn more, much more than is expected/demanded
•   Shadowbooks in my library
•   Make sure I’d have active contacts and monitoring of the
    most progressive companies and organizations. In the
    world!
•   Work in parallel with my studies
•   Foster my creativity and curiosity
•   Make my self to a change agent, entrepreneur and leader.
I claim
• That you will in your work life easier
  handle and assess a new business idea than
  a new management idea, and even more in
  managing both at the same time.
• A MBA can be a burden as well as an asset.
• So hard are we fostered and marked by the
  prevailing management model that is in
  place.
from thisisindexed.com
Rule #52


           Beware.
There are teachers everywhere.
Summary
•   The society, companies and the world of
    organizations will go through some radical changes
    the next 10 - 15 years.

•   How we are running businesses and organizations
    will be more important long-term for success than
    what we do.

•   To break free from a 100 year old management
    doctrine is a very fundamental part in creating a
    sustainable society.

•   Don’t place your destiny in the wrong hands. Make
    conscious choices in your life and career.
Credits

• Gary Hamel
• Julian Birkinshaw
• Marc Sniukas
• Jonas Kjellstrand
alexander@vanriesen.com
   www.vanriesen.com
www.twitter.com/vanriesen

It is amazing what you can accomplish
 if you do not care who gets the credit.
             Harry S. Truman
Thanks for your time!
Management innovation

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Management Innovation - Lecture

  • 1.
  • 2.
  • 3. I’M THE TROUBLESTARTER - FUCKING INSTIGATOR - Prodigy
  • 5. Perspectives on leadership and organizations ... it’s time for © Luc Viatour GFDL/CC
  • 6. Perspectives on leadership and organizations ... it’s time for © Luc Viatour GFDL/CC
  • 7. Perspectives on leadership and organizations ... it’s time for MANAGEMENT INNOVATION © Luc Viatour GFDL/CC
  • 8.
  • 9. QUESTION: WHY DO WE NEED A NEW MANAGEMENT MODEL OR MANAGEMENT INNOVATION ?!?! Work in pairs or small groups
  • 10.
  • 11.
  • 12.
  • 14. My message today • The society, companies and the world of organizations will go through some radical changes the next 10 - 15 years. • There are now more than ever a time to question current management thinking and actively explore a more relevant practice and theory. • A new management thinking or thinking of management can be at least as important as to developt a new market thinking.
  • 15. WARNING! This lecture is partly based on personal beliefs and experiences more than academic and scientific verified knowledge.
  • 17. 21% - 38% Measure the extent of employee engagement around the world, the company polled more than 90,000 workers in 18 countries.
  • 18. 21% - 38% TRULY ENGAGED Measure the extent of employee engagement around the world, the company polled more than 90,000 workers in 18 countries.
  • 19. 21% - 38% TRULY ENGAGED ENTIRELY DISENGAGED Measure the extent of employee engagement around the world, the company polled more than 90,000 workers in 18 countries.
  • 20. QUESTION: Why do you believe the language of beauty, love, justice and service is so notably absent in the corporate realm? And what would you do to remedy that fact??!?! Work in pairs or small groups
  • 21. Change pressure Questioning of Perspective on todays methods change and and practices innovation Management Innovation If I where a Two student today What is A small examples management exercise innovation
  • 22. Change Pressure Three strong forces that affects organizations now and will increase over the next 10 years: • Adaption of Resources • Digitalization • Humanification
  • 23. Questioning of todays methods and practices • Change pressure? • Can you handle the business challenges with logical thinking? • The dilemma with hierarchy? • Incompetent leaders? • Where does the entrepreneurship grows? • Is the reality in coherence with the methods being taught? • Can a “MBA” become a burden more that an asset...?
  • 24. Most important question! Has the management ideology what has been following us the last 100 years - the capability to free and fully harness the human potential in an organization?
  • 25. Pressure on (BIG) hierarchies • More and more energy is put to hold together the hierarchal system. Is it worth it? • More open and network based systems show more adaptability and creativity. • Anonymous owners and white collar worker monitoring in large corporations has created negative foot prints in the economy.
  • 26. A world with both! Conscious choices in Conscious choices of business models management models • sources or revenue • define goals/ objectives • cost structure • creating motivation • what to make / buy • coordinating activities • how to make a profit • Allocating resources Julian Berkinshaw, conference on Management Innovation, CBS 3-4 sep 2009
  • 27. Perspective on change and innovation • Most important today: control or renewal? • Best: Large or small? • Relevance: What is the key point with our business?
  • 28. Rule #5 Change is a math formula: Change happens when the cost of the status quo exceeds the risks of change.
  • 30. The relevance in leadership for success and failure? from thisisindexed.com
  • 31. The relevance in leadership for success and failure? from thisisindexed.com
  • 32. What is management innovation? • A terminology, framework and knowledge field in its making. • Driven among others by Gary Hamel and Julian Berkinshaw at London Business School
  • 34. MI needs to be reviewed in its context! • Same thinking for over 100 years. • Strong external pressure on change on Companies and Organizations • Previous frames and limitations are becoming a burden and increasingly dangerous. • Is todays Management Principles mankind's best and most splendid solution - or... is there something better?
  • 35. „Management innovation is anything that substantially alters the way in which the work of management is carried out, or significantly modifies customary organizational forms, and, by doing so, advances organizational goals.“ Gary Hamel
  • 36. The Innovation Map: 4 prototypal innovation types Internal Operational Management Innovation Innovation Continuous Discontinuous Product & Service Strategic Innovation Innovation from Gary Hamel ”The Future of Management”, 2007 External
  • 37. From Management Innovation to Competitive Advantage 3 conditions, the innovation is…  a novel management principle, challenging some long-standing orthodoxy  systemic, encompassing a range of processes and methods  part of an ongoing program of rapid invention where progress compounds over time from Gary Hamel ”The Future of Management”, 2007
  • 38. An Agenda for Management Innovation 1. what are the new challenges the future has in store for your company? 2. what are the tough balancing acts your company never seems to get right? 3. what are the biggest gaps between rhetoric and reality in your company? 4. what are the frustrating incompetencies that plague your company? from Gary Hamel ”The Future of Management”, 2007
  • 39. Making Innovation Everyone‘s Job Barriers  Creative Apartheid  Old Mental Models  No Slack from Gary Hamel ”The Future of Management”, 2007
  • 40. Creating a Company Where Everyone Gives Their Best Barriers  Too much management, too little freedom  Too much hierarchy, too little community  Too much exhortation, too little purpose from Gary Hamel ”The Future of Management”, 2007
  • 41. Framework for dimensions in management Today In 5 years Reach the Ends Goals Direct Indirect Create Motivation External Internal Horizontal Coordination Means Bureaucracy Evolving Vertical Coordination Hierarchy Collective Wisdom Julian Berkinshaw, conference on Management Innovation, CBS 3-4 sep 2009
  • 43. Building an Innovation Democracy the W.L. Gore way • Energizing and demanding • A lattice, not a hierachy • Big yet personal • No bosses, but plenty of • Focused, but no core leaders business • Sponsors instead of • Tenacious, and risk bosses averse • Free to experiment • Commitments, not assignments from Gary Hamel ”The Future of Management”, 2007
  • 44. Building an Innovation Democracy Lessons learned • Management innovation often redistributes power. • In the short run, the costs of management innovation may be more visible than the benefits • Don‘t be timid from Gary Hamel ”The Future of Management”, 2007
  • 45. Aiming for an Evolutionary Advantage the Google way • small, self-managing teams • a formula for innovation. • the freedom to follow 70-20-10 your nose • a company that feels like • rapid, low-cost grad school experimentation • the chance to change the • differential rewards world • a continuous companywide • a bozo-free zone conversation • dramatically flat, radically • an expansive business decentralized definition from Gary Hamel ”The Future of Management”, 2007
  • 46. Aiming for an Evolutionary Advantage Lessons learned • The internet itself may be the best metaphor for 21st-century management. • Experienced mangers may not make the best management innovators. • Management innovations that humanize work are irresistible. from Gary Hamel ”The Future of Management”, 2007
  • 47. New Principles Variety Activism – Experimentation beats planning – Leaders are accountable to the – All mutations are mistakes governed – Darwian selection doesn‘t need SVPs – Everyone has a right to dissent – The broader the gene pool, the – Leadership is distributed better Meaning Flexibility – The mission matters – Markets are more dynamic than – People change for what they care hierarchies about – Build a market and the innovators Serendipity will come – Diversity begets creativity – Operational efficiency ≠ strategic – You can organize for serendipity efficiency – Pigeonholes are for pigeons, not for people from Gary Hamel ”The Future of Management”, 2007
  • 48. A small exercise: What do you think? What do you want? • Talk 2 and 2 for couple of minutes. • Is the thoughts around management innovation motivated and what we wish for? • Do you see yourself as potential management-innovators?
  • 49. If I where student today... • Look very critical on what is offered in the academic sector • To learn more, much more than is expected/demanded • Shadowbooks in my library • Make sure I’d have active contacts and monitoring of the most progressive companies and organizations. In the world! • Work in parallel with my studies • Foster my creativity and curiosity • Make my self to a change agent, entrepreneur and leader.
  • 50. I claim • That you will in your work life easier handle and assess a new business idea than a new management idea, and even more in managing both at the same time. • A MBA can be a burden as well as an asset. • So hard are we fostered and marked by the prevailing management model that is in place.
  • 52. Rule #52 Beware. There are teachers everywhere.
  • 53. Summary • The society, companies and the world of organizations will go through some radical changes the next 10 - 15 years. • How we are running businesses and organizations will be more important long-term for success than what we do. • To break free from a 100 year old management doctrine is a very fundamental part in creating a sustainable society. • Don’t place your destiny in the wrong hands. Make conscious choices in your life and career.
  • 54.
  • 55. Credits • Gary Hamel • Julian Birkinshaw • Marc Sniukas • Jonas Kjellstrand
  • 56. alexander@vanriesen.com www.vanriesen.com www.twitter.com/vanriesen It is amazing what you can accomplish if you do not care who gets the credit. Harry S. Truman
  • 58.

Notas do Editor

  1. what are the new challenges the future has in store for your company? What are the emerging discontinuities that will stretch management processes and practices to the breaking point? What‘s the „tomorrow problem“ that you need to start working on right now? what are the tough balancing acts your company never seems to get right? Is there a critical trade-offs where one side always seems to prevail at the expense of the other? What‘s frustrating „either/or“ you‘d like to turn into an „and“? what are the biggest gaps between rhetoric and reality in your company? What are the values it has the hardest time living up to, or finds most difficult to institutionalize? What‘s the espoused ideal you‘d like to turn into an embedded capability? what are you indignant about? What are the frustrating incompetencies that plague your company and the other organizations like it? What‘s the „can‘t do“ that needs to become a „can do“?
  2. Serendipity = Glück, Zufall This slide needs further details.