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DESIGNING 
YOUR UX CAREER 
Ben Sykes 
User Experience & Behavior Design @bensykes
Agenda 
Introduction 
Expectations 
You 
My Story 
! 
Goals 
Where Are You Going? 
! 
Plan Of Action 
In A Vacuum 
Fundamentals & Principles 
Portfolio 
Brand Yourself 
! 
Getting The Job 
Finding A Job 
The Interview
Introduction 
Create Your Own Narrative
Expectations 
• 2hrs Distilled 40 minutes 
• Audience Participation 
• I may call on you! 
When you walk out of here today! 
! 
you want 
• Know what / have a 
• How to look the part makeover plan of action 
look for it 
• How and where to How to interview for the job 
• you want 
• What to do on day one
YOU 
• I’M SO GLAD YOU ‘RE HERE!! 
• We NEED you to design the 
future and solve it’s problems 
• I want you to be successful 
• I want you to care about how your 
users feel. 
• I want you to be empathetic to the 
needs of your users. 
• Need to learn the design and 
human behavior principles. 
• I want you to design solutions to 
real world problems. 
We Need You!
My Story 
• Tell Stories 
• Move others emotionally 
• Hollywood 
• Mid 90’s Web Development 
• BabyBoomers in Pain 
• Story form applied to design 
! 
What I learned? 
!!
Where Are You going? 
Visualize & Define Goals
Target 
• Bow & Arrow? 
• If you don’t know where 
you’re going or where the 
target is… 
• Where Are You Going? 
• Visualize your future.
Target 
• Bow & Arrow? 
• If you don’t know where 
you’re going or where the 
target is… 
• Where Are You Going? 
• Visualize your future.
What Do You Want? 
Exercise 
! 
• Imagine your dream job 
• Write it down 
• Describe what an average day 
looks like 
• No boundaries 
• Share 
My Dream Job! 
1. 
2. 
3. 
4. 
5. 
6. 
7.
What Do You NOT Want? 
Exercise 
! 
• Imagine your nightmare job 
• Write it down 
• Describe what an average day 
looks like 
• How does it make you feel? 
• Share 
! 
My Nightmare Job! 
1. 
2. 
3. 
4. 
5. 
6. 
7.
Plan Of Action 
Steps To Success
In A Vacuum - Most Important! 
• You just walked off a 
construction site…. 
• If you want to be a writer you 
have to do what? If you want 
to be a designer, you have to 
do what? 
• Pen & paper - Sketch Daily 
• Smartphone favorite apps. 
Redesign.
Fundamentals & Principles 
• Keep a sketchbook & design daily 
• Sign up for betas & collect design 
patterns. 
• Learn the fundamentals of design and 
behavior! 
• Memorize and master the design & 
persuasion principles!! 
• Learn from the best. Set up lunch 
meetings. Ask for help.
Fundamentals & Principles 
• Keep a sketchbook & design daily 
• Sign up for betas & collect design 
patterns. 
• Learn the fundamentals of design and 
behavior! 
• Memorize and master the design & 
persuasion principles!! 
• Learn from the best. Set up lunch 
meetings. Ask for help. 
https://www.flickr.com/photos/morville/sets/ 
https://www.flickr.com/photos/designingwebinterfaces/sets/
Fundamentals & Principles 
• Keep a sketchbook & design daily 
• Sign up for betas & collect design 
patterns. 
• Learn the fundamentals of design 
and behavior! 
• Memorize and master the design & 
persuasion principles!! 
• Learn from the best. Set up lunch 
meetings. Ask for help.
Fundamentals & Principles 
• Keep a sketchbook & design daily 
• Sign up for betas & collect design 
patterns. 
• Learn the fundamentals of design and 
behavior! 
• Memorize and master the design 
& persuasion principles!! 
• Learn from the best. Set up lunch 
meetings. Ask for help.
Fundamentals & Principles 
• Keep a sketchbook & design daily 
• Sign up for betas & collect design 
patterns. 
• Learn the fundamentals of design and 
behavior! 
• Memorize and master the design & 
persuasion principles!! 
• Learn from the best. Set up lunch 
meetings. Ask for help.
The Portfolio 
• I need a portfolio but I don’t have 
experience, and I need experience 
to add items to my portfolio? 
• Do’s & Don’ts 
• Online Portfolios 
• Design Shortcuts 
• Product Mockups 
• Premium Themes 
http://toddham.com/blog/iwatch-concept/
The Portfolio 
• I need a portfolio but I don’t have 
experience, and I need experience 
to add items to my portfolio? 
• Do’s & Don’ts 
• Online Portfolios 
• Design Shortcuts 
• Product Mockups 
• Premium Themes
The Portfolio 
• I need a portfolio but I don’t have 
experience, and I need experience to 
add items to my portfolio? 
• Do’s & Don’ts 
• Online Portfolios 
• Design Shortcuts 
• Product Mockups 
• Premium Themes 
‣ DO : Show UCD techniques, thought & sketches in portfolio pieces 
‣ DO : Create an accurate visual narrative of projects / process 
‣ DO : Show variety (tools, technique, activities, assets, projects) 
! 
‣ DON’T : Only show ‘finished product’ 
‣ DON’T : Show everything you have ever done ever
The Portfolio 
• I need a portfolio but I don’t have 
experience, and I need experience to 
add items to my portfolio? 
• Do’s & Don’ts 
• Online Portfolios 
• Design Shortcuts 
• Product Mockups 
• Premium Themes
The Portfolio 
• I need a portfolio but I don’t have 
experience, and I need experience to 
add items to my portfolio? 
• Do’s & Don’ts 
• Online Portfolios 
• Design Shortcuts 
• Product Mockups 
• Premium Themes
The Portfolio 
• I need a portfolio but I don’t have 
experience, and I need experience to 
add items to my portfolio? 
• Do’s & Don’ts 
• Online Portfolios 
• Design Shortcuts 
• Product Mockups 
• Premium Themes
The Portfolio 
• I need a portfolio but I don’t have 
experience, and I need experience to 
add items to my portfolio? 
• Do’s & Don’ts 
• Online Portfolios 
• Design Shortcuts 
• Product Mockups 
• Premium Themes
Brand Yourself 
Reality Projected Reality 
• Why It matters: Perception is reality 
• Plan Of Action 
• Part 1: Unified Message 
• Write a bio 
• Revise profile images 
• Part 2 : Multiple Entry Points 
• Sign-up for betas 
• Use at least one online portfolio site 
• Online resume & profile sites 
• Sign up for social networks 
• Part 3 : Writing & Community 
• Start blogging 
• Start tweeting 
• Get involved
Brand Yourself 
• Why It matters: Perception is reality 
• Plan Of Action 
• Part 1: Unified Message 
• Write a bio 
• Revise profile images 
• Part 2 : Multiple Entry Points 
• Sign-up for betas 
• Use at least one online portfolio site 
• Online resume & profile sites 
• Sign up for social networks 
• Part 3 : Writing & Community 
• Start blogging 
• Start tweeting 
• Get involved
Brand Yourself 
• Why It matters: Perception is reality 
• Plan Of Action 
• Part 1: Unified Message 
• Write a bio 
• Revise profile images 
• Part 2 : Multiple Entry Points 
• Sign-up for betas 
• Use at least one online portfolio site 
• Online resume & profile sites 
• Sign up for social networks 
• Part 3 : Writing & Community 
• Start blogging 
• Start tweeting 
• Get involved
Brand Yourself 
• Why It matters: Perception is reality 
• Plan Of Action 
• Part 1: Unified Message 
• Write a bio 
• Revise profile images 
• Part 2 : Multiple Entry Points 
• Sign-up for betas 
• Use at least one online portfolio site 
• Online resume & profile sites 
• Sign up for social networks 
• Part 3 : Writing & Community 
• Start blogging 
• Start tweeting 
• Get involved
Getting The Job 
Examples of typical activities across key project phases
Finding The Job 
• Who likes looking for a job? 
• Why it can be fun 
• What do you mean they’re not hiring? 
• Plan Of Action 
• Twitter feeds 
• Portfolio sites 
• Search directly 
• Find the hiring manager 
• Reach out to VC’s 
• Ask your friends 
• Enter design competitions
Finding The Job 
• Who likes looking for a job? 
• Why it can be fun 
• What do you mean they’re not hiring? 
• Plan Of Action 
• Twitter feeds 
• Portfolio sites 
• Search directly 
• Find the hiring manager 
• Reach out to VC’s 
• Ask your friends 
• Enter design competitions 
The Architect of Your Destiny
Finding The Job 
• Who likes looking for a job? 
• Why it can be fun 
• What do you mean they’re not hiring? 
• Plan Of Action 
• Twitter feeds 
• Portfolio sites 
• Search directly 
• Find the hiring manager 
• Reach out to VC’s 
• Ask your friends 
• Enter design competitions
Find My Dream Job : Optional 
Exercise 
! 
• Pick a dream job 
• Create a real time plan of 
attack. 
Does My Dream Job Exist? 
1. What is it? 
2. Find it 
3. Create a 
plan to 
acquire it.
Finding The Job 
• Who likes looking for a job? 
• Why it can be fun 
• What do you mean they’re not hiring? 
• Plan Of Action 
• Twitter feeds 
• Portfolio sites 
• Search directly 
• Find the hiring manager 
• Reach out to VC’s 
• Ask your friends 
• Enter design competitions
Finding The Job 
• Who likes looking for a job? 
• Why it can be fun 
• What do you mean they’re not hiring? 
• Plan Of Action 
• Twitter feeds 
• Portfolio sites 
• Search directly 
• Find the hiring manager 
• Reach out to VC’s 
• Ask your friends 
• Enter design competitions
Finding The Job 
• Who likes looking for a job? 
• Why it can be fun 
• What do you mean they’re not hiring? 
• Plan Of Action 
• Twitter feeds 
• Portfolio sites 
• Search directly 
• Find the hiring manager 
• Reach out to VC’s 
• Ask your friends 
• Enter design competitions
Finding The Job 
• Who likes looking for a job? 
• Why it can be fun 
• What do you mean they’re not hiring? 
• Plan Of Action 
• Twitter feeds 
• Portfolio sites 
• Search directly 
• Find the hiring manager 
• Reach out to VC’s 
• Ask your friends 
• Enter design competitions
Finding The Job 
• Who likes looking for a job? 
• Why it can be fun 
• What do you mean they’re not hiring? 
• Plan Of Action 
• Twitter feeds 
• Portfolio sites 
• Search directly 
• Find the hiring manager 
• Reach out to VC’s 
• Ask your friends 
• Enter design competitions
Finding The Job 
• Who likes looking for a job? 
• Why it can be fun 
• What do you mean they’re not hiring? 
• Plan Of Action 
• Twitter feeds 
• Portfolio sites 
• Search directly 
• Find the hiring manager 
• Reach out to VC’s 
• Ask your friends 
• Enter design competitions
Finding The Job 
• Who likes looking for a job? 
• Why it can be fun 
• What do you mean they’re not hiring? 
• Plan Of Action 
• Twitter feeds 
• Portfolio sites 
• Search directly 
• Find the hiring manager 
• Reach out to VC’s 
• Ask your friends 
• Enter design competitions
The Interview 
• Who gets nervous? 
• It’s a conversation 
• The interview process is broken 
• How I interview 
• The Risks 
• Ask the right questions
The Interview 
• Who gets nervous? 
• It’s a conversation 
• The interview process is broken 
• How I interview 
• Ask the right questions 
Can we stand you for 
8+ hours a day? 
Can you do the 
job well? Innovative 
Problem Solver 
Will this be my dream 
job? 
Will I be 
micromanaged? 
Will I have the 
opportunity to grow? 
Culture Fit? 
Can he/she lead? 
Is this nightmare alley?
The Interview 
• Who gets nervous? 
• It’s a conversation 
• The interview process is broken 
• How I interview 
• Ask the right questions
The Interview 
• Who gets nervous? 
• It’s a conversation 
• The interview process is broken 
• How I interview 
• Ask the right questions
The Interview 
• Who gets nervous? 
• It’s a conversation 
• The interview process is broken 
• How I interview 
• Ask the right questions 
My Nightmare Job! 
1. 
2. 
3. 
4. 
5. 
6. 
7.
Questions? 
Questions, Comments.

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UXSG2014 #3 Keynote - Designing Your UX Career (Ben Sykes)

  • 1. DESIGNING YOUR UX CAREER Ben Sykes User Experience & Behavior Design @bensykes
  • 2. Agenda Introduction Expectations You My Story ! Goals Where Are You Going? ! Plan Of Action In A Vacuum Fundamentals & Principles Portfolio Brand Yourself ! Getting The Job Finding A Job The Interview
  • 3. Introduction Create Your Own Narrative
  • 4. Expectations • 2hrs Distilled 40 minutes • Audience Participation • I may call on you! When you walk out of here today! ! you want • Know what / have a • How to look the part makeover plan of action look for it • How and where to How to interview for the job • you want • What to do on day one
  • 5. YOU • I’M SO GLAD YOU ‘RE HERE!! • We NEED you to design the future and solve it’s problems • I want you to be successful • I want you to care about how your users feel. • I want you to be empathetic to the needs of your users. • Need to learn the design and human behavior principles. • I want you to design solutions to real world problems. We Need You!
  • 6. My Story • Tell Stories • Move others emotionally • Hollywood • Mid 90’s Web Development • BabyBoomers in Pain • Story form applied to design ! What I learned? !!
  • 7. Where Are You going? Visualize & Define Goals
  • 8. Target • Bow & Arrow? • If you don’t know where you’re going or where the target is… • Where Are You Going? • Visualize your future.
  • 9. Target • Bow & Arrow? • If you don’t know where you’re going or where the target is… • Where Are You Going? • Visualize your future.
  • 10. What Do You Want? Exercise ! • Imagine your dream job • Write it down • Describe what an average day looks like • No boundaries • Share My Dream Job! 1. 2. 3. 4. 5. 6. 7.
  • 11. What Do You NOT Want? Exercise ! • Imagine your nightmare job • Write it down • Describe what an average day looks like • How does it make you feel? • Share ! My Nightmare Job! 1. 2. 3. 4. 5. 6. 7.
  • 12. Plan Of Action Steps To Success
  • 13. In A Vacuum - Most Important! • You just walked off a construction site…. • If you want to be a writer you have to do what? If you want to be a designer, you have to do what? • Pen & paper - Sketch Daily • Smartphone favorite apps. Redesign.
  • 14. Fundamentals & Principles • Keep a sketchbook & design daily • Sign up for betas & collect design patterns. • Learn the fundamentals of design and behavior! • Memorize and master the design & persuasion principles!! • Learn from the best. Set up lunch meetings. Ask for help.
  • 15. Fundamentals & Principles • Keep a sketchbook & design daily • Sign up for betas & collect design patterns. • Learn the fundamentals of design and behavior! • Memorize and master the design & persuasion principles!! • Learn from the best. Set up lunch meetings. Ask for help. https://www.flickr.com/photos/morville/sets/ https://www.flickr.com/photos/designingwebinterfaces/sets/
  • 16. Fundamentals & Principles • Keep a sketchbook & design daily • Sign up for betas & collect design patterns. • Learn the fundamentals of design and behavior! • Memorize and master the design & persuasion principles!! • Learn from the best. Set up lunch meetings. Ask for help.
  • 17. Fundamentals & Principles • Keep a sketchbook & design daily • Sign up for betas & collect design patterns. • Learn the fundamentals of design and behavior! • Memorize and master the design & persuasion principles!! • Learn from the best. Set up lunch meetings. Ask for help.
  • 18. Fundamentals & Principles • Keep a sketchbook & design daily • Sign up for betas & collect design patterns. • Learn the fundamentals of design and behavior! • Memorize and master the design & persuasion principles!! • Learn from the best. Set up lunch meetings. Ask for help.
  • 19. The Portfolio • I need a portfolio but I don’t have experience, and I need experience to add items to my portfolio? • Do’s & Don’ts • Online Portfolios • Design Shortcuts • Product Mockups • Premium Themes http://toddham.com/blog/iwatch-concept/
  • 20. The Portfolio • I need a portfolio but I don’t have experience, and I need experience to add items to my portfolio? • Do’s & Don’ts • Online Portfolios • Design Shortcuts • Product Mockups • Premium Themes
  • 21. The Portfolio • I need a portfolio but I don’t have experience, and I need experience to add items to my portfolio? • Do’s & Don’ts • Online Portfolios • Design Shortcuts • Product Mockups • Premium Themes ‣ DO : Show UCD techniques, thought & sketches in portfolio pieces ‣ DO : Create an accurate visual narrative of projects / process ‣ DO : Show variety (tools, technique, activities, assets, projects) ! ‣ DON’T : Only show ‘finished product’ ‣ DON’T : Show everything you have ever done ever
  • 22. The Portfolio • I need a portfolio but I don’t have experience, and I need experience to add items to my portfolio? • Do’s & Don’ts • Online Portfolios • Design Shortcuts • Product Mockups • Premium Themes
  • 23. The Portfolio • I need a portfolio but I don’t have experience, and I need experience to add items to my portfolio? • Do’s & Don’ts • Online Portfolios • Design Shortcuts • Product Mockups • Premium Themes
  • 24. The Portfolio • I need a portfolio but I don’t have experience, and I need experience to add items to my portfolio? • Do’s & Don’ts • Online Portfolios • Design Shortcuts • Product Mockups • Premium Themes
  • 25. The Portfolio • I need a portfolio but I don’t have experience, and I need experience to add items to my portfolio? • Do’s & Don’ts • Online Portfolios • Design Shortcuts • Product Mockups • Premium Themes
  • 26. Brand Yourself Reality Projected Reality • Why It matters: Perception is reality • Plan Of Action • Part 1: Unified Message • Write a bio • Revise profile images • Part 2 : Multiple Entry Points • Sign-up for betas • Use at least one online portfolio site • Online resume & profile sites • Sign up for social networks • Part 3 : Writing & Community • Start blogging • Start tweeting • Get involved
  • 27. Brand Yourself • Why It matters: Perception is reality • Plan Of Action • Part 1: Unified Message • Write a bio • Revise profile images • Part 2 : Multiple Entry Points • Sign-up for betas • Use at least one online portfolio site • Online resume & profile sites • Sign up for social networks • Part 3 : Writing & Community • Start blogging • Start tweeting • Get involved
  • 28. Brand Yourself • Why It matters: Perception is reality • Plan Of Action • Part 1: Unified Message • Write a bio • Revise profile images • Part 2 : Multiple Entry Points • Sign-up for betas • Use at least one online portfolio site • Online resume & profile sites • Sign up for social networks • Part 3 : Writing & Community • Start blogging • Start tweeting • Get involved
  • 29. Brand Yourself • Why It matters: Perception is reality • Plan Of Action • Part 1: Unified Message • Write a bio • Revise profile images • Part 2 : Multiple Entry Points • Sign-up for betas • Use at least one online portfolio site • Online resume & profile sites • Sign up for social networks • Part 3 : Writing & Community • Start blogging • Start tweeting • Get involved
  • 30. Getting The Job Examples of typical activities across key project phases
  • 31. Finding The Job • Who likes looking for a job? • Why it can be fun • What do you mean they’re not hiring? • Plan Of Action • Twitter feeds • Portfolio sites • Search directly • Find the hiring manager • Reach out to VC’s • Ask your friends • Enter design competitions
  • 32. Finding The Job • Who likes looking for a job? • Why it can be fun • What do you mean they’re not hiring? • Plan Of Action • Twitter feeds • Portfolio sites • Search directly • Find the hiring manager • Reach out to VC’s • Ask your friends • Enter design competitions The Architect of Your Destiny
  • 33. Finding The Job • Who likes looking for a job? • Why it can be fun • What do you mean they’re not hiring? • Plan Of Action • Twitter feeds • Portfolio sites • Search directly • Find the hiring manager • Reach out to VC’s • Ask your friends • Enter design competitions
  • 34. Find My Dream Job : Optional Exercise ! • Pick a dream job • Create a real time plan of attack. Does My Dream Job Exist? 1. What is it? 2. Find it 3. Create a plan to acquire it.
  • 35. Finding The Job • Who likes looking for a job? • Why it can be fun • What do you mean they’re not hiring? • Plan Of Action • Twitter feeds • Portfolio sites • Search directly • Find the hiring manager • Reach out to VC’s • Ask your friends • Enter design competitions
  • 36. Finding The Job • Who likes looking for a job? • Why it can be fun • What do you mean they’re not hiring? • Plan Of Action • Twitter feeds • Portfolio sites • Search directly • Find the hiring manager • Reach out to VC’s • Ask your friends • Enter design competitions
  • 37. Finding The Job • Who likes looking for a job? • Why it can be fun • What do you mean they’re not hiring? • Plan Of Action • Twitter feeds • Portfolio sites • Search directly • Find the hiring manager • Reach out to VC’s • Ask your friends • Enter design competitions
  • 38. Finding The Job • Who likes looking for a job? • Why it can be fun • What do you mean they’re not hiring? • Plan Of Action • Twitter feeds • Portfolio sites • Search directly • Find the hiring manager • Reach out to VC’s • Ask your friends • Enter design competitions
  • 39. Finding The Job • Who likes looking for a job? • Why it can be fun • What do you mean they’re not hiring? • Plan Of Action • Twitter feeds • Portfolio sites • Search directly • Find the hiring manager • Reach out to VC’s • Ask your friends • Enter design competitions
  • 40. Finding The Job • Who likes looking for a job? • Why it can be fun • What do you mean they’re not hiring? • Plan Of Action • Twitter feeds • Portfolio sites • Search directly • Find the hiring manager • Reach out to VC’s • Ask your friends • Enter design competitions
  • 41. Finding The Job • Who likes looking for a job? • Why it can be fun • What do you mean they’re not hiring? • Plan Of Action • Twitter feeds • Portfolio sites • Search directly • Find the hiring manager • Reach out to VC’s • Ask your friends • Enter design competitions
  • 42. The Interview • Who gets nervous? • It’s a conversation • The interview process is broken • How I interview • The Risks • Ask the right questions
  • 43. The Interview • Who gets nervous? • It’s a conversation • The interview process is broken • How I interview • Ask the right questions Can we stand you for 8+ hours a day? Can you do the job well? Innovative Problem Solver Will this be my dream job? Will I be micromanaged? Will I have the opportunity to grow? Culture Fit? Can he/she lead? Is this nightmare alley?
  • 44. The Interview • Who gets nervous? • It’s a conversation • The interview process is broken • How I interview • Ask the right questions
  • 45. The Interview • Who gets nervous? • It’s a conversation • The interview process is broken • How I interview • Ask the right questions
  • 46. The Interview • Who gets nervous? • It’s a conversation • The interview process is broken • How I interview • Ask the right questions My Nightmare Job! 1. 2. 3. 4. 5. 6. 7.