Presented at UX Brighton 2019, 1st November 2019

1. Good design is
a team effortNat Buckley
they/them
@thatnatbuckley

2. 👋 Hi, I’m Nat

7. Start of 2018
250k members
~100 Bulberinos
Today
1.5M members
~500 Bulberinos

17. Step 1
Put smart people in a team
Step 2
The team immediately
starts doing amazing work
��

18. “Turns out the how matters
more than who”
— Google re:Work pages

19. The researchers eventually concluded
that what distinguished the ‘‘good’’
teams from the dysfunctional groups
was how teammates treated one
another.
— What Google Learned From Its Quest to Build the Perfect Team, The New
York Times Magazine, Feb 2016

20. 🤷🏻‍♀🙅🏾‍♂ 🤦🏼‍♀ 💇🏽‍♂👩🏾‍🎤

21. But Nat,
why are you telling me this?

22. AUDIENCE
PARTICIPATION
TIME

23. You’re not
off the hook

25. Still from Apple’s promotional video, https://www.apple.com/jobs/us/teams/software-and-services.html

26. Voltron Legendary Defender, motion comic, DreamWorks, http://www.voltron.com/video

27. Voltron Legendary Defender, motion comic, DreamWorks, http://www.voltron.com/video

28. Photo:IanC,
CC-BY-SA2.0
Photo:Calebrw,
CC-BY-SA3.0
Photo:CFCUnofficial
(ChelseaDebs),CC-BY-SA
2.0

30. TI
S TIPS TIPS
PS TIPS TIPS TIPS
S TIPS TIPS TIPS
TIPS TIP

31. Things you can do

32. Things you can do
Receive feedback graciously
🙏

33. Things you can do
Receive feedback graciously

34. 😅 😅😅 😅 😅 😅 😅 😅 😅😅 😅 😅 😅 😅 😅 😅😅 😅 😅 😅 😅 😅😅
Things you can do
Admit when you’re wrong

35. Things you can do
Disagree and commit
👯‍♂

36. Things you can do
Help everyone be heard

37. Things your culture can do

38. Things your culture can do
Set expectations

39. Things your culture can do
Set expectations

40. Things your culture can do
Make space for feedback

41. Things your culture can do
Make space for feedback

42. Things your culture can do
Make space for feedback

43. Things your culture can do
Share and celebrate

44. Things your culture can do
Share and celebrate

45. Things your culture can do
Reflect

46. But Nat,
is this design?

47. Helping your team do well
is part of your job
Thanks!Nat Buckley
they/them
@thatnatbuckley