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About  The  Company  
Established	
   as	
   an	
   IT	
   service	
   provider	
   on	
   June	
   2007,	
   Synersys	
   Consulting,	
   Inc	
   is	
   a	
   solutions	
  
provider	
  based	
  in	
  the	
  Philippines	
  and	
  the	
  US.	
  	
  
Synersys	
  focuses	
  on	
  solutions	
  for:	
  
• Oracle's	
  PeopleSoft	
  Enterprise	
  Revenue	
  Management	
  (PSERM)	
  	
  
• Oracle’s	
  Customer	
  Care	
  &	
  Billing	
  (CC&B)	
  
• OpenERP	
  
Our	
  mission	
  is	
  to	
  help	
  our	
  clients/partners	
  be	
  more	
  competitive	
  by	
  delivering	
  and	
  implementing	
  
the	
  right	
  solutions	
  at	
  a	
  reasonable	
  price.	
  And	
  in	
  order	
  to	
  achieve	
  this,	
  we	
  put	
  the	
  right	
  resources	
  
for	
  the	
  job.	
  	
  
The	
  name	
  comes	
  from	
  the	
  company’s	
  main	
  focus	
  of	
  creating	
  “synergy”	
  to	
  our	
  client’s	
  enterprise	
  
“systems”.	
  We	
  work	
  with	
  clients/partners	
  to	
  deliver	
  top	
  quality	
  results	
  and	
  at	
  the	
  same	
  time	
  
committing	
  to	
  our	
  estimates.	
  	
  
	
  
About  The  Team  
William  Chan	
  currently	
  serves	
  as	
  the	
  President	
  /	
  Managing	
  Director	
  of	
  Synersys	
  Consulting.	
  He	
  
has	
  over	
  17	
  years	
  of	
  IT	
  consulting	
  experience.	
  Before	
  starting	
  Synersys	
  Consulting,	
  he	
  worked	
  
for	
  Oracle	
  /	
  SPL	
  Utilities	
  Global	
  Business	
  Unit,	
  served	
  in	
  different	
  roles	
  throughout	
  his	
  career	
  but	
  
mostly	
  working	
  as	
  a	
  Project	
  Manager	
  and	
  Team	
  leader.	
  He	
  has	
  worked	
  on	
  wide	
  array	
  of	
  roles	
  
spanning	
  from	
  Developer,	
  Designer,	
  Team	
  Lead,	
  Portfolio	
  Manager,	
  and	
  Support	
  Coordinator.	
  
The   Team.	
   The	
   current	
   team	
   is	
   composed	
   of	
   PSERM,	
   CC&B,	
   and	
   OpenERP	
   experts	
   with	
   a	
  
combined	
  experience	
  of	
  over	
  50	
  years,	
  with	
  experiences	
  ranging	
  from	
  developer,	
  designer,	
  and	
  
team	
  lead.	
  	
  Our	
  team	
  has	
  worked	
  on	
  more	
  than	
  20	
  clients	
  combined,	
  which	
  gives	
  the	
  team	
  a	
  
wide	
  experience	
  on	
  different	
  requirements	
  of	
  clients.	
  	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
www.synersys.ph 3
	
  
Our  Services  
In	
  order	
  to	
  maximize	
  our	
  consultant’s	
  skills,	
  we	
  have	
  short-­‐listed	
  services	
  which	
  we	
  believe	
  will	
  
provide	
  the	
  most	
  impact	
  to	
  our	
  partners	
  and	
  clients.	
  	
  
• Application  Support    
  Application	
  support	
  typically	
  covers:  
o Support	
  of	
  custom	
  codes	
  such	
  as	
  plug-­‐ins,	
  interfaces,	
  and	
  reports;  
o Development	
  of	
  new	
  custom	
  code;  
o Install	
  base	
  product	
  patches.  
  
• Consulting  Services  
We	
  have	
  outlined	
  a	
  simple	
  and	
  straight-­‐forward	
  approach	
  when	
  working	
  on	
  change	
  requests:  
o Discuss.	
  We	
  talk	
  to	
  client	
  or	
  business	
  owners	
  to	
  get	
  a	
  better	
  understanding	
  of	
  
the	
  request.	
  
o Analyze.	
  Based	
  on	
  the	
  requirements,	
  we	
  will	
  design	
  a	
  solution.	
  
o Design.	
  Once	
  we	
  have	
  a	
  rough	
  solution,	
  we	
  will	
  provide	
  the	
  client	
  with	
  an	
  initial	
  
estimate	
   of	
   the	
   development	
   efforts	
   for	
   approval	
   to	
   proceed	
   with	
   the	
   final	
  
solution.	
  The	
  initial	
  estimate	
    
step	
  is	
  to	
  provide	
  the	
  client	
  an	
  idea	
  of	
  the	
  potential	
  cost	
  and	
  to	
  decide	
  whether	
  
to	
  proceed	
  or	
  not	
  before	
  racking	
  up	
  development	
  hours.  
o Develop.	
  Once	
  the	
  final	
  solution	
  and	
  estimate	
  is	
  approved,	
  we	
  will	
  proceed	
  with	
  
the	
  development	
  and	
  testing	
  of	
  the	
  requested	
  change.	
  We	
  are	
  committed	
  to	
  the	
  
hours	
  we	
  estimated	
  and	
  will	
  do	
  everything	
  not	
  to	
  exceed	
  it	
  (except	
  when	
  the	
  
client	
  makes	
  additional	
  design	
  changes).  
o Release.	
   The	
   final	
   package	
   will	
   be	
   sent	
   to	
   the	
   client	
   for	
   UAT	
   testing	
   and	
  
eventually	
  migration	
  to	
  the	
  Production	
  environment.  
  
• Testing  Support    
• Staff  Augmentation    
• ERP  System  Implementation  &  Integration  
• Environment  Support	
    
• Training  	
  
	
  
  
www.synersys.ph 4
Our  Clients  (direct  or  thru  partners):  
For	
  PSERM	
  	
  
• Orlando	
  Utilities	
  Commission	
  –	
  US	
  	
  	
  
	
  
For	
  CC&B	
  
• Dutch	
  Tax	
  Office	
  –	
  Netherlands	
  	
  	
  
• Tucson	
  Electric	
  Power	
  –	
  US	
  	
  
• Southern	
  Maryland	
  Electric	
  Cooperative	
  –	
  US	
  	
  	
  
• Utilities	
  Inc	
  –	
  US	
  
• Kansas	
  City	
  Power	
  &	
  Light	
  –	
  US	
  	
  
• Las	
  Vegas	
  Water	
  District	
  –	
  US	
  
• City	
  of	
  Austin	
  –	
  US	
  
• Transurban	
  –	
  Australia	
  
• Aurora	
  Energy	
  –	
  Australia	
  
• Trust	
  Power	
  –	
  New	
  Zealand	
  
• EDFE	
  –	
  UK	
  
• Nihonkai	
  Gas	
  –	
  Japan	
  
• Baltimore	
  Gas	
  &	
  Electric	
  –	
  US	
  
• Aboitiz	
  Power	
  –	
  Philippines	
  
	
  
For	
  OpenERP	
  
• APL	
  Corporate	
  Garments	
  Inc.	
  –	
  Philippines	
  
  
Our  Partners  
• D&B	
  Results	
  (www.dbresults.com.au)	
  
• Origin	
  Inc	
  (originconsults.com)	
  
• Split	
  Rock	
  International	
  (www.splitrockinternational.co.uk)	
  
• OpenERP	
  
  
  
  
  
  
  
  
www.synersys.ph 5
Our  Pricing    
In	
  order	
  to	
  provide	
  clients	
  with	
  options,	
  we	
  offer	
  two	
  pricing	
  plan:	
  
• T&E	
  –	
  Under	
  the	
  T&E	
  pay	
  plan,	
  the	
  client	
  is	
  charged	
  for	
  the	
  full	
  standard	
  hourly	
  rate	
  of	
  a	
  
resource	
   depending	
   on	
   skills.	
   The	
   client	
   has	
   full	
   control	
   of	
   cost	
   with	
   no	
   upfront	
  
obligation	
  but	
  Synersys	
  makes	
  no	
  commitment	
  of	
  resource	
  availability	
  and/or	
  response	
  
time.	
  	
  
• Prepay  /  Retainer	
  –	
  The	
  client	
  “buys”	
  a	
  block	
  of	
  man-­‐hours	
  to	
  be	
  used	
  for	
  any	
  services	
  
they	
  require	
  (except	
  for	
  Environment	
  support	
  which	
  is	
  T&E).	
  The	
  initial	
  block	
  of	
  hours	
  
will	
  be	
  determined	
  by	
  the	
  client	
  depending	
  on	
  the	
  amount	
  of	
  work	
  projected	
  during	
  the	
  
term	
   of	
   the	
   support.	
   In	
   cases	
   where	
   the	
   client	
   runs	
   out	
   of	
   hours,	
   they	
   can	
   purchase	
  
again	
  another	
  block	
  of	
  man-­‐hours	
  to	
  be	
  used	
  within	
  the	
  same	
  term.	
  Once	
  the	
  term	
  has	
  
passed,	
  the	
  unused	
  man-­‐hours	
  are	
  forfeited.	
  	
  One	
  advantage	
  of	
  the	
  prepay	
  plan	
  is,	
  the	
  
rate	
   is	
   fixed	
   regardless	
   of	
   services	
   and	
   skills	
   (except	
   for	
   Environment   support   &  
Consulting  Services).	
  	
  	
  
	
  
	
  
Contact  Information  
	
  
For	
  PSERM	
  &	
  CC&B	
  services:	
  
	
  
William	
  Chan	
  
mobile:	
  +63	
  (917)	
  510-­‐9455	
  	
  	
  	
  
phone/fax:	
  +63	
  (2)	
  655-­‐2489	
  
email:	
  sales@synersysph.com	
  
For	
  OpenERP	
  services:	
  
	
  
Marianne	
  Ortega	
  
mobile:	
  +63	
  (917)	
  510-­‐9455	
  	
  	
  	
  
phone/fax:	
  +63	
  (2)	
  655-­‐2489	
  
email:	
  sales@synersysph.com
6
	
  
	
  
	
  
	
  

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Synersys Consulting Inc. profile

  • 2. 2 About  The  Company   Established   as   an   IT   service   provider   on   June   2007,   Synersys   Consulting,   Inc   is   a   solutions   provider  based  in  the  Philippines  and  the  US.     Synersys  focuses  on  solutions  for:   • Oracle's  PeopleSoft  Enterprise  Revenue  Management  (PSERM)     • Oracle’s  Customer  Care  &  Billing  (CC&B)   • OpenERP   Our  mission  is  to  help  our  clients/partners  be  more  competitive  by  delivering  and  implementing   the  right  solutions  at  a  reasonable  price.  And  in  order  to  achieve  this,  we  put  the  right  resources   for  the  job.     The  name  comes  from  the  company’s  main  focus  of  creating  “synergy”  to  our  client’s  enterprise   “systems”.  We  work  with  clients/partners  to  deliver  top  quality  results  and  at  the  same  time   committing  to  our  estimates.       About  The  Team   William  Chan  currently  serves  as  the  President  /  Managing  Director  of  Synersys  Consulting.  He   has  over  17  years  of  IT  consulting  experience.  Before  starting  Synersys  Consulting,  he  worked   for  Oracle  /  SPL  Utilities  Global  Business  Unit,  served  in  different  roles  throughout  his  career  but   mostly  working  as  a  Project  Manager  and  Team  leader.  He  has  worked  on  wide  array  of  roles   spanning  from  Developer,  Designer,  Team  Lead,  Portfolio  Manager,  and  Support  Coordinator.   The   Team.   The   current   team   is   composed   of   PSERM,   CC&B,   and   OpenERP   experts   with   a   combined  experience  of  over  50  years,  with  experiences  ranging  from  developer,  designer,  and   team  lead.    Our  team  has  worked  on  more  than  20  clients  combined,  which  gives  the  team  a   wide  experience  on  different  requirements  of  clients.                  
  • 3. www.synersys.ph 3   Our  Services   In  order  to  maximize  our  consultant’s  skills,  we  have  short-­‐listed  services  which  we  believe  will   provide  the  most  impact  to  our  partners  and  clients.     • Application  Support      Application  support  typically  covers:   o Support  of  custom  codes  such  as  plug-­‐ins,  interfaces,  and  reports;   o Development  of  new  custom  code;   o Install  base  product  patches.     • Consulting  Services   We  have  outlined  a  simple  and  straight-­‐forward  approach  when  working  on  change  requests:   o Discuss.  We  talk  to  client  or  business  owners  to  get  a  better  understanding  of   the  request.   o Analyze.  Based  on  the  requirements,  we  will  design  a  solution.   o Design.  Once  we  have  a  rough  solution,  we  will  provide  the  client  with  an  initial   estimate   of   the   development   efforts   for   approval   to   proceed   with   the   final   solution.  The  initial  estimate     step  is  to  provide  the  client  an  idea  of  the  potential  cost  and  to  decide  whether   to  proceed  or  not  before  racking  up  development  hours.   o Develop.  Once  the  final  solution  and  estimate  is  approved,  we  will  proceed  with   the  development  and  testing  of  the  requested  change.  We  are  committed  to  the   hours  we  estimated  and  will  do  everything  not  to  exceed  it  (except  when  the   client  makes  additional  design  changes).   o Release.   The   final   package   will   be   sent   to   the   client   for   UAT   testing   and   eventually  migration  to  the  Production  environment.     • Testing  Support     • Staff  Augmentation     • ERP  System  Implementation  &  Integration   • Environment  Support     • Training        
  • 4. www.synersys.ph 4 Our  Clients  (direct  or  thru  partners):   For  PSERM     • Orlando  Utilities  Commission  –  US         For  CC&B   • Dutch  Tax  Office  –  Netherlands       • Tucson  Electric  Power  –  US     • Southern  Maryland  Electric  Cooperative  –  US       • Utilities  Inc  –  US   • Kansas  City  Power  &  Light  –  US     • Las  Vegas  Water  District  –  US   • City  of  Austin  –  US   • Transurban  –  Australia   • Aurora  Energy  –  Australia   • Trust  Power  –  New  Zealand   • EDFE  –  UK   • Nihonkai  Gas  –  Japan   • Baltimore  Gas  &  Electric  –  US   • Aboitiz  Power  –  Philippines     For  OpenERP   • APL  Corporate  Garments  Inc.  –  Philippines     Our  Partners   • D&B  Results  (www.dbresults.com.au)   • Origin  Inc  (originconsults.com)   • Split  Rock  International  (www.splitrockinternational.co.uk)   • OpenERP                
  • 5. www.synersys.ph 5 Our  Pricing     In  order  to  provide  clients  with  options,  we  offer  two  pricing  plan:   • T&E  –  Under  the  T&E  pay  plan,  the  client  is  charged  for  the  full  standard  hourly  rate  of  a   resource   depending   on   skills.   The   client   has   full   control   of   cost   with   no   upfront   obligation  but  Synersys  makes  no  commitment  of  resource  availability  and/or  response   time.     • Prepay  /  Retainer  –  The  client  “buys”  a  block  of  man-­‐hours  to  be  used  for  any  services   they  require  (except  for  Environment  support  which  is  T&E).  The  initial  block  of  hours   will  be  determined  by  the  client  depending  on  the  amount  of  work  projected  during  the   term   of   the   support.   In   cases   where   the   client   runs   out   of   hours,   they   can   purchase   again  another  block  of  man-­‐hours  to  be  used  within  the  same  term.  Once  the  term  has   passed,  the  unused  man-­‐hours  are  forfeited.    One  advantage  of  the  prepay  plan  is,  the   rate   is   fixed   regardless   of   services   and   skills   (except   for   Environment   support   &   Consulting  Services).           Contact  Information     For  PSERM  &  CC&B  services:     William  Chan   mobile:  +63  (917)  510-­‐9455         phone/fax:  +63  (2)  655-­‐2489   email:  sales@synersysph.com   For  OpenERP  services:     Marianne  Ortega   mobile:  +63  (917)  510-­‐9455         phone/fax:  +63  (2)  655-­‐2489   email:  sales@synersysph.com
  • 6. 6