2. 2
About The Company
Established
as
an
IT
service
provider
on
June
2007,
Synersys
Consulting,
Inc
is
a
solutions
provider
based
in
the
Philippines
and
the
US.
Synersys
focuses
on
solutions
for:
• Oracle's
PeopleSoft
Enterprise
Revenue
Management
(PSERM)
• Oracle’s
Customer
Care
&
Billing
(CC&B)
• OpenERP
Our
mission
is
to
help
our
clients/partners
be
more
competitive
by
delivering
and
implementing
the
right
solutions
at
a
reasonable
price.
And
in
order
to
achieve
this,
we
put
the
right
resources
for
the
job.
The
name
comes
from
the
company’s
main
focus
of
creating
“synergy”
to
our
client’s
enterprise
“systems”.
We
work
with
clients/partners
to
deliver
top
quality
results
and
at
the
same
time
committing
to
our
estimates.
About The Team
William Chan
currently
serves
as
the
President
/
Managing
Director
of
Synersys
Consulting.
He
has
over
17
years
of
IT
consulting
experience.
Before
starting
Synersys
Consulting,
he
worked
for
Oracle
/
SPL
Utilities
Global
Business
Unit,
served
in
different
roles
throughout
his
career
but
mostly
working
as
a
Project
Manager
and
Team
leader.
He
has
worked
on
wide
array
of
roles
spanning
from
Developer,
Designer,
Team
Lead,
Portfolio
Manager,
and
Support
Coordinator.
The Team.
The
current
team
is
composed
of
PSERM,
CC&B,
and
OpenERP
experts
with
a
combined
experience
of
over
50
years,
with
experiences
ranging
from
developer,
designer,
and
team
lead.
Our
team
has
worked
on
more
than
20
clients
combined,
which
gives
the
team
a
wide
experience
on
different
requirements
of
clients.
3. www.synersys.ph 3
Our Services
In
order
to
maximize
our
consultant’s
skills,
we
have
short-‐listed
services
which
we
believe
will
provide
the
most
impact
to
our
partners
and
clients.
• Application Support
Application
support
typically
covers:
o Support
of
custom
codes
such
as
plug-‐ins,
interfaces,
and
reports;
o Development
of
new
custom
code;
o Install
base
product
patches.
• Consulting Services
We
have
outlined
a
simple
and
straight-‐forward
approach
when
working
on
change
requests:
o Discuss.
We
talk
to
client
or
business
owners
to
get
a
better
understanding
of
the
request.
o Analyze.
Based
on
the
requirements,
we
will
design
a
solution.
o Design.
Once
we
have
a
rough
solution,
we
will
provide
the
client
with
an
initial
estimate
of
the
development
efforts
for
approval
to
proceed
with
the
final
solution.
The
initial
estimate
step
is
to
provide
the
client
an
idea
of
the
potential
cost
and
to
decide
whether
to
proceed
or
not
before
racking
up
development
hours.
o Develop.
Once
the
final
solution
and
estimate
is
approved,
we
will
proceed
with
the
development
and
testing
of
the
requested
change.
We
are
committed
to
the
hours
we
estimated
and
will
do
everything
not
to
exceed
it
(except
when
the
client
makes
additional
design
changes).
o Release.
The
final
package
will
be
sent
to
the
client
for
UAT
testing
and
eventually
migration
to
the
Production
environment.
• Testing Support
• Staff Augmentation
• ERP System Implementation & Integration
• Environment Support
• Training
4. www.synersys.ph 4
Our Clients (direct or thru partners):
For
PSERM
• Orlando
Utilities
Commission
–
US
For
CC&B
• Dutch
Tax
Office
–
Netherlands
• Tucson
Electric
Power
–
US
• Southern
Maryland
Electric
Cooperative
–
US
• Utilities
Inc
–
US
• Kansas
City
Power
&
Light
–
US
• Las
Vegas
Water
District
–
US
• City
of
Austin
–
US
• Transurban
–
Australia
• Aurora
Energy
–
Australia
• Trust
Power
–
New
Zealand
• EDFE
–
UK
• Nihonkai
Gas
–
Japan
• Baltimore
Gas
&
Electric
–
US
• Aboitiz
Power
–
Philippines
For
OpenERP
• APL
Corporate
Garments
Inc.
–
Philippines
Our Partners
• D&B
Results
(www.dbresults.com.au)
• Origin
Inc
(originconsults.com)
• Split
Rock
International
(www.splitrockinternational.co.uk)
• OpenERP
5. www.synersys.ph 5
Our Pricing
In
order
to
provide
clients
with
options,
we
offer
two
pricing
plan:
• T&E
–
Under
the
T&E
pay
plan,
the
client
is
charged
for
the
full
standard
hourly
rate
of
a
resource
depending
on
skills.
The
client
has
full
control
of
cost
with
no
upfront
obligation
but
Synersys
makes
no
commitment
of
resource
availability
and/or
response
time.
• Prepay / Retainer
–
The
client
“buys”
a
block
of
man-‐hours
to
be
used
for
any
services
they
require
(except
for
Environment
support
which
is
T&E).
The
initial
block
of
hours
will
be
determined
by
the
client
depending
on
the
amount
of
work
projected
during
the
term
of
the
support.
In
cases
where
the
client
runs
out
of
hours,
they
can
purchase
again
another
block
of
man-‐hours
to
be
used
within
the
same
term.
Once
the
term
has
passed,
the
unused
man-‐hours
are
forfeited.
One
advantage
of
the
prepay
plan
is,
the
rate
is
fixed
regardless
of
services
and
skills
(except
for
Environment support &
Consulting Services).
Contact Information
For
PSERM
&
CC&B
services:
William
Chan
mobile:
+63
(917)
510-‐9455
phone/fax:
+63
(2)
655-‐2489
email:
sales@synersysph.com
For
OpenERP
services:
Marianne
Ortega
mobile:
+63
(917)
510-‐9455
phone/fax:
+63
(2)
655-‐2489
email:
sales@synersysph.com