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Taking Charge, Chapter 9.1

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TSTC Publishing

This document discusses effective communication skills, including speaking clearly, listening actively, avoiding conflict, and being mindful of one's words. It recommends speaking at a moderate pace, using pauses, eliminating filler words, making eye contact, and focusing on the speaker when listening. The document advises using "I" messages in conflicts and notes that communication is irreversible, so words can seriously damage relationships.

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What Are You Talking About? Section 9.1: Everyday Personal Communication Taking Charge: Chapter 9
Communication ,[object Object],[object Object],[object Object]
Talk the Talk ,[object Object],[object Object],[object Object],[object Object]
Talk the Talk (cont.) ,[object Object],[object Object],[object Object],[object Object]
Listen and Learn ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Listen and Learn (cont.) ,[object Object],[object Object],[object Object],[object Object],[object Object]
Avoid Conflict with “I” Messages ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Final Thoughts ,[object Object],[object Object],[object Object]
Further Reflection ,[object Object],[object Object],[object Object]
Additional Resources ,[object Object],[object Object],[object Object]

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Taking Charge, Chapter 9.1

  • 1. What Are You Talking About? Section 9.1: Everyday Personal Communication Taking Charge: Chapter 9
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