The CEO of a corporate kingdom was troubled by increasing employee disengagement and low motivation that was causing declining productivity and high turnover. An investigation found that 55% of employees felt recognition efforts impacted their work, 60% were dissatisfied with manager relations causing conflicts, and 39% felt senior management did not show they cared about employee wellbeing. The CXOs were surprised to learn rewards alone were not good motivators and needed to find the missing element strongly engaging employees.