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Digital 
Rights 
and 
Freedoms: 
A 
Framework 
for 
Surveying 
Users 
and 
Analyzing 
Policies 
Todd 
Davies 
SocInfo 
2014
Privacy 
Data 
Portability 
CreaBve 
Commons 
Free 
SoCware 
Open 
Source 
ParBcipatory 
Design 
Wikipedia 
Democracy 
Right 
to 
Connect 
Accessibility 
Freedom 
of 
Expression 
Open 
Access 
Right 
to 
Be 
ForgoJen 
Net 
Neutrality 
Open 
Protocols
WebWeWant.org 
from 
the 
Mission: 
“create 
a 
world 
where 
everyone, 
everywhere 
is 
online 
and 
able 
to 
parBcipate 
in 
a 
free 
flow 
of 
knowledge, 
ideas, 
collaboraBon 
and 
creaBvity 
over 
the 
open 
Web.”
Webwewant.org 
5 
Key 
Principles 
1. Freedom 
of 
expression 
online 
and 
offline 
2. Affordable 
access 
to 
a 
universally 
available 
communicaBons 
plaUorm 
3. ProtecBon 
of 
personal 
user 
informaBon 
and 
the 
right 
to 
communicate 
in 
private 
4. Diverse, 
decentralised 
and 
open 
infrastructure 
5. Neutral 
networks 
that 
don’t 
discriminate 
against 
content 
or 
users
ComparaBve 
Analysis 
Framework
User 
Data 
Freedoms
1. 
Privacy 
Control 
The 
user 
is 
able 
to 
know 
and 
to 
control 
who 
else 
can 
access 
their 
data. 
Associated 
concepts: 
• Originator-­‐discreBonary 
reading 
control 
• Data 
use 
transparency 
• Usable 
privacy 
• NonretenBon 
of 
data
2. 
Data 
Portability 
The 
user 
is 
able 
to 
obtain 
their 
data 
and 
to 
transfer 
it 
to, 
or 
subsBtute 
data 
stored 
on, 
a 
compaBble 
plaUorm. 
Associated 
concepts: 
• Free 
data 
access 
• Open 
formats 
• PlaUorm 
independence 
• Free 
deleBon
3. 
CreaBve 
Control 
The 
user 
is 
able 
to 
modify 
their 
data 
within 
the 
soCware 
plaUorm 
being 
used, 
and 
to 
control 
who 
else 
can 
do 
so. 
Associated 
concepts: 
• Originator-­‐discreBonary 
ediBng 
control 
• Authorial 
copyright 
support 
• Reciprocal 
data 
sharing
SoCware 
PlaUorm 
Freedoms
4. 
SoCware 
Freedom 
The 
user 
is 
able 
to 
modify 
code 
in 
the 
soCware 
plaUorm 
being 
used, 
subject 
to 
rights 
of 
other 
users 
to 
control 
their 
own 
experience 
of 
the 
plaUorm. 
Associated 
concepts: 
• Open 
Source 
code 
• Reciprocal 
code 
openness 
• User 
modifiable 
plaUorm
5. 
ParBcipatory 
Design 
The 
design 
of 
the 
plaUorm 
is 
produced 
by 
all 
of 
its 
users. 
Associated 
concepts: 
• User-­‐centered 
design 
• User 
input 
to 
design 
• User-­‐generated 
design 
• Customizable 
design
6. 
User 
Self-­‐Governance 
The 
operaBon 
of 
the 
plaUorm 
is 
governed 
by 
all 
of 
its 
users. 
Associated 
concepts: 
• ParBcipatory 
policy 
making 
• ParBcipatory 
implementaBon 
• ParBcipatory 
adjudicaBon
Public 
Network 
Freedoms
7. 
Universal 
Network 
Access 
Every 
person 
is 
legally 
and 
pracBcally 
able, 
to 
the 
greatest 
extent 
possible, 
to 
access 
the 
Internet, 
and 
it 
is 
available 
everywhere 
in 
a 
form 
adequate 
for 
both 
retrieving 
and 
posBng 
data. 
A 
ssociated 
concepts: 
• Right 
to 
connect 
• Universal 
digital 
literacy 
• No-­‐ 
or 
low-­‐cost 
service 
• Omnipresent 
service 
• Accessibility
8. 
Freedom 
of 
InformaBon 
Every 
person 
is 
legally 
and 
pracBcally 
able 
to 
produce 
and 
r e c e ive 
informaBon 
in 
the 
way 
that 
they 
want, 
to 
the 
maximal 
extent 
consistent 
with 
the 
rights 
of 
others. 
Associated 
concepts: 
• Right 
to 
privacy 
• Right 
to 
anonymous 
speech 
• Freedom 
from 
censorship 
• Open 
Access 
to 
all 
publicly 
funded 
data 
• DemocraBcally 
controlled 
security 
• Right 
to 
be 
forgoJen
9. 
Net 
Neutrality 
All 
providers 
of 
Internet 
connecBons 
and 
services 
are 
legally 
and 
pracBcally 
required 
to 
treat 
data 
equally 
as 
it 
is 
transmiJed 
through 
the 
infrastructure 
they 
control. 
A 
ssociated 
concepts: 
• Source 
neutrality 
• Format 
neutrality 
• Content 
neutrality 
• End-­‐user 
neutrality
10. 
PluralisBc 
Open 
Infrastructure 
Everyone 
has 
access 
to 
mulBple 
independent 
but 
interoperaBng 
soCware 
plaUorms 
as 
opBons 
for 
their 
data. 
Associated 
concepts: 
• MulBplicity 
of 
plaUorms 
• Decentralized 
control 
• Transparent 
control
Ten 
Principles 
in 
Three 
Clusters 
User 
Data 
Freedoms 
1. 
Privacy 
Control 
2. 
Data 
Portability 
3. 
CreaBve 
Control 
So8ware 
Pla:orm 
Freedoms 
4. 
SoCware 
Freedom 
5. 
ParBcipatory 
Design 
6. 
User 
Self-­‐Governance 
Public 
Network 
Freedoms 
7. 
Universal 
Network 
Access 
8. 
Freedom 
of 
InformaBon 
9. 
Net 
Neutrality 
10. 
PluralisBc 
Open 
Infrastructure
Experimental 
Survey
Survey 
Research 
QuesBons 
RQ1: 
Do 
users 
(who 
are 
knowledgeable 
enough 
to 
understand 
the 
ten 
principles) 
aJach 
stable 
values 
to 
the 
principles? 
RQ2: 
Is 
there 
a 
common 
value 
that 
correlates 
with 
the 
values 
users 
aJach 
to 
all 
of 
the 
principles? 
RQ3: 
Do 
the 
values 
that 
users 
aJach 
to 
the 
ten 
principles 
differ 
qualitaBvely 
from 
each 
other 
and/ 
or 
fall 
into 
clusters?
Method
ParBcipants 
and 
CondiBons 
780 
P’s 
recruited 
on 
MTurk 
from 
the 
U.S., 
filtered 
by 
approval 
rate 
2 
groups, 
randomly 
assigned: 
(a) 
Broad 
ra@ng 
set: 
all 
ten 
of 
the 
main 
principles 
only 
(b) 
Narrow 
ra@ng 
set: 
one 
of 
the 
main 
principles 
and 
all 
of 
its 
associated 
concepts 
(10 
subgroups)
Procedure 
P’s 
shown 
only 
the 
descripBon 
of 
each 
principle 
or 
concept, 
not 
its 
name 
• e.g. 
“The 
user 
is 
able 
to 
know 
and 
to 
control 
who 
is 
able 
to 
access 
their 
data.” 
[Principle 
1: 
Privacy 
control] 
• e.g. 
“Policies 
ensure 
that 
all 
users 
have 
mulCple 
soDware 
plaEorms 
to 
choose 
from 
as 
environments 
for 
their 
data.” 
[Concept 
10a: 
MulBplicity 
of 
plaUorms] 
P’s 
asked 
for 
each 
principle 
or 
concept, 
“How 
important 
is 
this 
to 
you? 
(0=not 
at 
all, 
10=extremely)”
Results
1-­‐Privacy 
Control 
2-­‐Data 
Portability 
3-­‐CreaBve 
Control 
4-­‐SoCware 
Freedom 
5-­‐ParBcipatory 
Design 
6-­‐User 
Self-­‐ 
Governance 
7-­‐Universal 
Network 
Acces 
8-­‐Freedom 
of 
InformaBon 
9-­‐Net 
Neutrality 
10-­‐PluralisBc 
Open 
Infrastructure 
0 
1 
2 
3 
4 
5 
6 
7 
8 
9 
10 
1 
2 
3 
4 
5 
6 
7 
8 
9 
10 
Aggregate 
Importance 
Ra@ngs 
10 
Main 
Principles
RQ1: 
Are 
importance 
raBngs 
stable 
for 
the 
ten 
main 
principles? 
Two 
contexts 
for 
comparison: 
(a) 
Broad 
raBng 
set: 
all 
ten 
of 
the 
main 
principles 
only 
=> 
within-­‐subjects 
raBngs 
(b) 
Narrow 
raBng 
set: 
one 
of 
the 
main 
principles 
and 
all 
of 
its 
associated 
concepts 
(10 
subgroups) 
=> 
between-­‐subjects 
raBngs
10 
9 
8 
7 
6 
5 
4 
3 
2 
1 
0 
0 
1 
2 
3 
4 
5 
6 
7 
8 
9 
10 
Within-­‐ 
Subjects 
Importance 
Ra@ngs 
Between-­‐Subjects 
Importance 
Ra@ngs 
Within-­‐ 
Vs. 
Between-­‐Subjects 
Importance 
Ra@ngs 
CorrelaBon 
= 
0.98 
=> 
Stable 
raBngs 
for 
the 
ten 
main 
principles
RQ2: 
Is 
there 
a 
single 
underlying 
value 
that 
predicts 
all 
importance 
raBngs? 
Broad 
raBng 
set 
(within-­‐subjects 
raBngs 
of 
10 
principles) 
yields 
intrapersonal 
correlaBons 
across 
the 
principles 
Two 
sub-­‐quesBons: 
• Are 
all 
correlaBons 
posiBve? 
• All 
all 
correlaBons 
significant?
Comparing 
Importance 
RaBngs 
(Ten 
Main 
Principles) 
43 
out 
of 
45 
correlaBons 
are 
posiBve 
29 
out 
of 
45 
correlaBons 
are 
significant 
(all 
posiBve) 
=> 
Not 
quite 
one 
underlying 
value
RQ3: 
Do 
the 
principles’ 
raBngs 
differ 
qualitaBvely/fall 
into 
clusters? 
RaBngs 
for 
the 
lowest 
rated 
principles 
(4-­‐SoCware 
Freedom 
and 
5-­‐ParBcipatory 
Design) 
were 
significantly 
and 
posiBvely 
correlated 
(.36) 
But… 
• only 
3 
out 
of 
14 
correlaBons 
between 
principles 
4 
or 
5 
and 
other 
principles 
were 
significant 
• and 
25 
out 
of 
the 
remaining 
30 
correlaBons 
were 
signficant 
(p=.0001 
by 
a 
Fisher 
exact 
test)
1-­‐Privacy 
Control 
2-­‐Data 
Portability 
3-­‐CreaBve 
Control 
4-­‐SoCware 
Freedom 
5-­‐ParBcipatory 
Design 
6-­‐User 
Self-­‐ 
Governance 
7-­‐Universal 
Network 
Acces 
8-­‐Freedom 
of 
InformaBon 
9-­‐Net 
Neutrality 
10-­‐PluralisBc 
Open 
Infrastructure 
0 
1 
2 
3 
4 
5 
6 
7 
8 
9 
10 
1 
2 
3 
4 
5 
6 
7 
8 
9 
10 
Aggregate 
Importance 
Ra@ngs 
10 
Main 
Principles
Survey 
Research 
QuesBons: 
Summary 
RQ1: 
Do 
users 
(who 
are 
knowledgeable 
enough 
to 
understand 
the 
ten 
principles) 
aJach 
stable 
values 
to 
the 
principles? 
-­‐> 
Yes, 
across 
broad 
and 
narrow 
ra@ng 
sets 
RQ2: 
Is 
there 
a 
common 
value 
that 
correlates 
with 
the 
values 
users 
aJach 
to 
all 
of 
the 
principles? 
-­‐> 
Not 
quite, 
but 
most 
are 
posi@vely 
correlated 
RQ3: 
Do 
the 
values 
that 
users 
aJach 
to 
the 
ten 
principles 
differ 
qualitaBvely 
from 
each 
other 
and/or 
fall 
into 
clusters? 
-­‐> 
Yes, 
So8ware 
Pla:orm 
Freedoms 
(principles 
4, 
5, 
& 
6) 
rated 
lower, 
less 
correlated 
with 
other 
principles
Analyzing 
Policies
Four 
Users’ 
Rights 
Frameworks 
• Rights 
and 
ResponsibiliCes 
of 
Electronic 
Learners 
(RREL, 
1994) 
[Frank 
Connolly] 
• A 
Bill 
of 
Rights 
for 
Users 
of 
the 
Social 
Web 
(BRUSW, 
2007) 
[Joseph 
Smarr 
et 
al.] 
• Marco 
Civil 
da 
Internet 
(MCdI, 
2014) 
[Brazilian 
Government] 
• NETMundial 
DraD 
Outcome 
Document 
[NDOD, 
2014) 
[“MulBstakeholder”]
Analysis 
of 
Users’ 
Rights 
Frameworks
Analysis 
of 
Users’ 
Rights 
Frameworks
Conclusions
Conclusion 
#1 
Privacy 
Data 
Portability 
CreaBve 
Commons 
Free 
SoCware 
Open 
Source 
ParBcipatory 
Design 
Wikipedia-­‐Style 
Democracy 
Right 
to 
Connect 
Accessibility 
Freedom 
of 
Expression 
Open 
Access 
Right 
to 
Be 
ForgoJen 
Net 
Neutrality 
Open 
Protocols 
All 
of 
these 
should 
be 
seen 
as 
possible 
elements 
of 
a 
more 
general 
Users’ 
Rights 
Framework
Conclusion 
#2 
An 
analysis 
framework 
for 
users’ 
rights 
can 
be 
used 
to 
compare 
policy 
frameworks, 
to 
see 
what 
they 
have 
in 
common 
as 
well 
as 
missing 
elements.
Conclusion 
#3 
Internet 
users 
who 
are 
knowledgeable 
enough 
to 
understand 
users’ 
rights 
principles 
have 
stable 
attudes 
toward 
them, 
and 
tend 
to 
value 
them 
highly.
Conclusion 
#4 
Despite 
the 
efforts 
of 
those 
who 
have 
advocated 
for 
them, 
what 
I 
have 
called 
“SoCware 
PlaUorm 
Freedoms” 
(especially 
soCware 
freedom, 
parBcipatory 
design) 
appear 
to 
be 
viewed 
as 
dispensable 
relaBve 
to 
other 
digital 
rights 
and 
freedoms, 
even 
by 
most 
sophisBcated 
users 
such 
as 
screened 
MTurk 
workers. 
(Is 
this 
attude 
jusBfied?)

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Soc info2014 davies-slides

  • 1. Digital Rights and Freedoms: A Framework for Surveying Users and Analyzing Policies Todd Davies SocInfo 2014
  • 2. Privacy Data Portability CreaBve Commons Free SoCware Open Source ParBcipatory Design Wikipedia Democracy Right to Connect Accessibility Freedom of Expression Open Access Right to Be ForgoJen Net Neutrality Open Protocols
  • 3.
  • 4.
  • 5. WebWeWant.org from the Mission: “create a world where everyone, everywhere is online and able to parBcipate in a free flow of knowledge, ideas, collaboraBon and creaBvity over the open Web.”
  • 6. Webwewant.org 5 Key Principles 1. Freedom of expression online and offline 2. Affordable access to a universally available communicaBons plaUorm 3. ProtecBon of personal user informaBon and the right to communicate in private 4. Diverse, decentralised and open infrastructure 5. Neutral networks that don’t discriminate against content or users
  • 9. 1. Privacy Control The user is able to know and to control who else can access their data. Associated concepts: • Originator-­‐discreBonary reading control • Data use transparency • Usable privacy • NonretenBon of data
  • 10. 2. Data Portability The user is able to obtain their data and to transfer it to, or subsBtute data stored on, a compaBble plaUorm. Associated concepts: • Free data access • Open formats • PlaUorm independence • Free deleBon
  • 11. 3. CreaBve Control The user is able to modify their data within the soCware plaUorm being used, and to control who else can do so. Associated concepts: • Originator-­‐discreBonary ediBng control • Authorial copyright support • Reciprocal data sharing
  • 13. 4. SoCware Freedom The user is able to modify code in the soCware plaUorm being used, subject to rights of other users to control their own experience of the plaUorm. Associated concepts: • Open Source code • Reciprocal code openness • User modifiable plaUorm
  • 14. 5. ParBcipatory Design The design of the plaUorm is produced by all of its users. Associated concepts: • User-­‐centered design • User input to design • User-­‐generated design • Customizable design
  • 15. 6. User Self-­‐Governance The operaBon of the plaUorm is governed by all of its users. Associated concepts: • ParBcipatory policy making • ParBcipatory implementaBon • ParBcipatory adjudicaBon
  • 17. 7. Universal Network Access Every person is legally and pracBcally able, to the greatest extent possible, to access the Internet, and it is available everywhere in a form adequate for both retrieving and posBng data. A ssociated concepts: • Right to connect • Universal digital literacy • No-­‐ or low-­‐cost service • Omnipresent service • Accessibility
  • 18. 8. Freedom of InformaBon Every person is legally and pracBcally able to produce and r e c e ive informaBon in the way that they want, to the maximal extent consistent with the rights of others. Associated concepts: • Right to privacy • Right to anonymous speech • Freedom from censorship • Open Access to all publicly funded data • DemocraBcally controlled security • Right to be forgoJen
  • 19. 9. Net Neutrality All providers of Internet connecBons and services are legally and pracBcally required to treat data equally as it is transmiJed through the infrastructure they control. A ssociated concepts: • Source neutrality • Format neutrality • Content neutrality • End-­‐user neutrality
  • 20. 10. PluralisBc Open Infrastructure Everyone has access to mulBple independent but interoperaBng soCware plaUorms as opBons for their data. Associated concepts: • MulBplicity of plaUorms • Decentralized control • Transparent control
  • 21. Ten Principles in Three Clusters User Data Freedoms 1. Privacy Control 2. Data Portability 3. CreaBve Control So8ware Pla:orm Freedoms 4. SoCware Freedom 5. ParBcipatory Design 6. User Self-­‐Governance Public Network Freedoms 7. Universal Network Access 8. Freedom of InformaBon 9. Net Neutrality 10. PluralisBc Open Infrastructure
  • 23. Survey Research QuesBons RQ1: Do users (who are knowledgeable enough to understand the ten principles) aJach stable values to the principles? RQ2: Is there a common value that correlates with the values users aJach to all of the principles? RQ3: Do the values that users aJach to the ten principles differ qualitaBvely from each other and/ or fall into clusters?
  • 25. ParBcipants and CondiBons 780 P’s recruited on MTurk from the U.S., filtered by approval rate 2 groups, randomly assigned: (a) Broad ra@ng set: all ten of the main principles only (b) Narrow ra@ng set: one of the main principles and all of its associated concepts (10 subgroups)
  • 26. Procedure P’s shown only the descripBon of each principle or concept, not its name • e.g. “The user is able to know and to control who is able to access their data.” [Principle 1: Privacy control] • e.g. “Policies ensure that all users have mulCple soDware plaEorms to choose from as environments for their data.” [Concept 10a: MulBplicity of plaUorms] P’s asked for each principle or concept, “How important is this to you? (0=not at all, 10=extremely)”
  • 28. 1-­‐Privacy Control 2-­‐Data Portability 3-­‐CreaBve Control 4-­‐SoCware Freedom 5-­‐ParBcipatory Design 6-­‐User Self-­‐ Governance 7-­‐Universal Network Acces 8-­‐Freedom of InformaBon 9-­‐Net Neutrality 10-­‐PluralisBc Open Infrastructure 0 1 2 3 4 5 6 7 8 9 10 1 2 3 4 5 6 7 8 9 10 Aggregate Importance Ra@ngs 10 Main Principles
  • 29. RQ1: Are importance raBngs stable for the ten main principles? Two contexts for comparison: (a) Broad raBng set: all ten of the main principles only => within-­‐subjects raBngs (b) Narrow raBng set: one of the main principles and all of its associated concepts (10 subgroups) => between-­‐subjects raBngs
  • 30. 10 9 8 7 6 5 4 3 2 1 0 0 1 2 3 4 5 6 7 8 9 10 Within-­‐ Subjects Importance Ra@ngs Between-­‐Subjects Importance Ra@ngs Within-­‐ Vs. Between-­‐Subjects Importance Ra@ngs CorrelaBon = 0.98 => Stable raBngs for the ten main principles
  • 31. RQ2: Is there a single underlying value that predicts all importance raBngs? Broad raBng set (within-­‐subjects raBngs of 10 principles) yields intrapersonal correlaBons across the principles Two sub-­‐quesBons: • Are all correlaBons posiBve? • All all correlaBons significant?
  • 32. Comparing Importance RaBngs (Ten Main Principles) 43 out of 45 correlaBons are posiBve 29 out of 45 correlaBons are significant (all posiBve) => Not quite one underlying value
  • 33. RQ3: Do the principles’ raBngs differ qualitaBvely/fall into clusters? RaBngs for the lowest rated principles (4-­‐SoCware Freedom and 5-­‐ParBcipatory Design) were significantly and posiBvely correlated (.36) But… • only 3 out of 14 correlaBons between principles 4 or 5 and other principles were significant • and 25 out of the remaining 30 correlaBons were signficant (p=.0001 by a Fisher exact test)
  • 34. 1-­‐Privacy Control 2-­‐Data Portability 3-­‐CreaBve Control 4-­‐SoCware Freedom 5-­‐ParBcipatory Design 6-­‐User Self-­‐ Governance 7-­‐Universal Network Acces 8-­‐Freedom of InformaBon 9-­‐Net Neutrality 10-­‐PluralisBc Open Infrastructure 0 1 2 3 4 5 6 7 8 9 10 1 2 3 4 5 6 7 8 9 10 Aggregate Importance Ra@ngs 10 Main Principles
  • 35. Survey Research QuesBons: Summary RQ1: Do users (who are knowledgeable enough to understand the ten principles) aJach stable values to the principles? -­‐> Yes, across broad and narrow ra@ng sets RQ2: Is there a common value that correlates with the values users aJach to all of the principles? -­‐> Not quite, but most are posi@vely correlated RQ3: Do the values that users aJach to the ten principles differ qualitaBvely from each other and/or fall into clusters? -­‐> Yes, So8ware Pla:orm Freedoms (principles 4, 5, & 6) rated lower, less correlated with other principles
  • 37. Four Users’ Rights Frameworks • Rights and ResponsibiliCes of Electronic Learners (RREL, 1994) [Frank Connolly] • A Bill of Rights for Users of the Social Web (BRUSW, 2007) [Joseph Smarr et al.] • Marco Civil da Internet (MCdI, 2014) [Brazilian Government] • NETMundial DraD Outcome Document [NDOD, 2014) [“MulBstakeholder”]
  • 38. Analysis of Users’ Rights Frameworks
  • 39. Analysis of Users’ Rights Frameworks
  • 41. Conclusion #1 Privacy Data Portability CreaBve Commons Free SoCware Open Source ParBcipatory Design Wikipedia-­‐Style Democracy Right to Connect Accessibility Freedom of Expression Open Access Right to Be ForgoJen Net Neutrality Open Protocols All of these should be seen as possible elements of a more general Users’ Rights Framework
  • 42. Conclusion #2 An analysis framework for users’ rights can be used to compare policy frameworks, to see what they have in common as well as missing elements.
  • 43. Conclusion #3 Internet users who are knowledgeable enough to understand users’ rights principles have stable attudes toward them, and tend to value them highly.
  • 44. Conclusion #4 Despite the efforts of those who have advocated for them, what I have called “SoCware PlaUorm Freedoms” (especially soCware freedom, parBcipatory design) appear to be viewed as dispensable relaBve to other digital rights and freedoms, even by most sophisBcated users such as screened MTurk workers. (Is this attude jusBfied?)