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Peter Totterdill Director Workplace Innovation Limited Joint Chief Executive UK Work Organisation Network Visiting Professor Kingston University London [email_address] Leadership challenges in a volatile world
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www.workplaceinnovation.eu
 
 
 
A distinctive approach ,[object Object],[object Object],[object Object],[object Object],[object Object]
Innovation in work organisation:  an under-utilised resource?   ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
The past is an increasingly unreliable guide to the future
Survival is not compulsory Of the Fortune 500 firms listed  in any year  from 1975, over a third disappeared ten years later.  Only one firm remains from the 1900 list.  For smaller firms the odds are much worse.   Put simply, change is imperative.
Anticipating the future is tricky
“ It will be years – not in my time – before a woman will become Prime Minister.”   Margaret Thatcher, 1974 Anticipating the future is tricky
But thinking about the future is essential ‘ In preparing for battle I have always found that plans are useless, but planning is indispensable.’   Dwight D. Eisenhower
Future Quiz   When was the phrase “nothing is permanent but change” written?
Answer   Between 540BC-480BC by Heraclitus
According to former US Secretary of Education Richard Riley…
 
 
 
 
 
Times of economic downturn are times to invest in people and workplace innovation.  Now is the time to engage people in finding creative solutions.
The Future of Work ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Are our organisations  becoming obsolete? ,[object Object]
[object Object],[object Object],Are our organisations  becoming obsolete?
CHINA AND THE KNOWLEDGE ECONOMY
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[object Object],[object Object],[object Object],Are our organisations  becoming obsolete?
SOURCE: Wall Street Journal, 24th March 2008
[object Object],[object Object],[object Object],[object Object],Are our organisations  becoming obsolete?
 
[object Object],[object Object],[object Object],[object Object],[object Object],Are our organisations  becoming obsolete?
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Are our organisations  becoming obsolete?
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Are our organisations  becoming obsolete?
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Are our organisations  becoming obsolete?
Is it a good job? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
‘ Work is getting better’ ,[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object],‘ Hard Times’
Active disengagement
Globalisation bites ,[object Object],[object Object]
Organisations under pressure ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Scenarios for the future of work ,[object Object],[object Object],[object Object],[object Object]
Scenarios for the future of work ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Scenarios for the future of work ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Scenarios for the future of work ,[object Object],[object Object],[object Object],[object Object]
Scenarios for the future of work ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Scenarios for the future of work ,[object Object]
Scenarios for the future of work ,[object Object]
24 th  January 2022
24 th  January 2022 What will I be doing?
24 th  January 2022 The Economy The Workplace The Workforce Technology
24 th  January 2022: Global Threats and Exciting Opportunities Micro Global Control Influence Adapt to things that cannot be changed
Traditional ways of organising work and traditional approaches to management are inadequate in an increasingly volatile world.
Work and Capital Svenskt N ä ringsliv –  Confederation of Swedish Enterprise Then Work Anonymous and replaceable Capital Personal and unique
Work and Capital Svenskt N ä ringsliv –  Confederation of Swedish Enterprise Then Now Work Anonymous and replaceable Capital Personal and unique
Work and Capital Svenskt N ä ringsliv –  Confederation of Swedish Enterprise Then Now Work Anonymous and replaceable Personal and unique Capital Personal and unique More and more anonymous and replaceable
“ . . . a clear concentration on  those factors in the work environment which determine the extent to which employees can develop and use their competencies and creative potential to the fullest extent, thereby enhancing the company’s capacity for innovation and competitiveness while enhancing quality of working life.”   Hi-Res Study (available at www.ukwon.net)
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Towards the High Road ,[object Object],[object Object],[object Object]
 
How do you interpret history? ,[object Object],[object Object],Fernand Braudel (1949)
 
Leadership theory is a mixed blessing ,[object Object]
[object Object],[object Object],[object Object],[object Object],Quick Guide to Leadership Theory
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Quick Guide to Leadership Theory
 
Vision? Vision?
 
 
“ People are proud to work here. Proud of colleagues, proud of the company and proud of themselves.”   David,  Managing Director
“ I wonder if David knows how people are treated? I’m sure he wouldn’t want his company to be run like that”.  Trish, Shopfloor Worker
Active disengagement
Dialogue, Reflection, Negotiated Action
Dialogue, Reflection, Negotiated Action Shared Knowledge & Intelligence
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Entrepreneurial Organisations and Entrepreneurial Individuals INDIVIDUALS ORGANISATIONS Conforming Entrepreneurial Conforming Entrepreneurial
Entrepreneurial Organisations and Entrepreneurial Individuals INDIVIDUALS ORGANISATIONS Conforming Entrepreneurial Conforming Entrepreneurial Sally
Entrepreneurial Organisations and Entrepreneurial Individuals INDIVIDUALS ORGANISATIONS Conforming Entrepreneurial Conforming Entrepreneurial CONFORMITY
Entrepreneurial Organisations and Entrepreneurial Individuals INDIVIDUALS ORGANISATIONS Conforming Entrepreneurial Conforming Entrepreneurial SYMBOLIC ENTREPRENEURSHIP
Entrepreneurial Organisations and Entrepreneurial Individuals INDIVIDUALS ORGANISATIONS Conforming Entrepreneurial Conforming Entrepreneurial Jess
Entrepreneurial Organisations and Entrepreneurial Individuals INDIVIDUALS ORGANISATIONS Conforming Entrepreneurial Conforming Entrepreneurial RESISTED
Entrepreneurial Organisations and Entrepreneurial Individuals INDIVIDUALS ORGANISATIONS Conforming Entrepreneurial Conforming Entrepreneurial Sonya
Entrepreneurial Organisations and Entrepreneurial Individuals INDIVIDUALS ORGANISATIONS Conforming Entrepreneurial Conforming Entrepreneurial ENTREPRENEURIAL ORGANISATION
FORMAL,  RIGHTS-BASED REFLECTIVE AND KNOWLEDGE-BASED TEAM-BASED PROBLEM SOLVING INFORMAL Self-organised teamworking Empowering job design and individuals engaged in dialogue  Employees participating as experts  in improvement and innovation Partnership involving Trade Union or Workplace Representatives
FORMAL,  RIGHTS-BASED REFLECTIVE AND KNOWLEDGE-BASED TEAM-BASED PROBLEM SOLVING INFORMAL Self-organised teamworking Empowering job design and individuals engaged in dialogue  Knowledge Sharing Partnership involving Trade Union or Workplace Representatives Employees participating as experts  in improvement and innovation
FORMAL,  RIGHTS-BASED REFLECTIVE AND KNOWLEDGE-BASED TEAM-BASED PROBLEM SOLVING INFORMAL Self-organised teamworking Empowering job design and individuals engaged in dialogue  Knowledge Sharing TACIT KNOWLEDGE INTO STRATEGY STRATEGY INTO PRACTICE Partnership involving Trade Union or Workplace Representatives Employees participating as experts  in improvement and innovation
FORMAL,  RIGHTS-BASED REFLECTIVE AND KNOWLEDGE-BASED TEAM-BASED PROBLEM SOLVING INFORMAL Self-organised teamworking Empowering job design and individuals engaged in dialogue  Knowledge Sharing TACIT KNOWLEDGE INTO STRATEGY STRATEGY INTO PRACTICE Ensuring quality of dialogue Partnership involving Trade Union or Workplace Representatives Employees participating as experts  in improvement and innovation
FORMAL,  RIGHTS-BASED REFLECTIVE AND KNOWLEDGE-BASED TEAM-BASED PROBLEM SOLVING INFORMAL Self-organised teamworking Empowering job design and individuals engaged in dialogue  Knowledge Sharing TACIT KNOWLEDGE INTO STRATEGY STRATEGY INTO PRACTICE Ensuring quality of dialogue MANAGEMENT SYSTEMS &  PROCEDURES PRODUCTIVE  REFLECTION Partnership involving Trade Union or Workplace Representatives Employees participating as experts  in improvement and innovation
Productive Reflection and Transformation Productive  Reflection Individual creativity Team effectiveness Organisational innovation and transformation
ERICSSON RADIO SYSTEMS, G Ä VLE The Green Room
Towards the High Road ,[object Object],[object Object],[object Object]
Sustainable innovation requires: ,[object Object],[object Object]
 
People at the centre of change ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
  www.ukwon.net www.workplaceinnovation.eu

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Leadership challenges in a volatile world

  • 1. Peter Totterdill Director Workplace Innovation Limited Joint Chief Executive UK Work Organisation Network Visiting Professor Kingston University London [email_address] Leadership challenges in a volatile world
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  • 9. The past is an increasingly unreliable guide to the future
  • 10. Survival is not compulsory Of the Fortune 500 firms listed in any year from 1975, over a third disappeared ten years later. Only one firm remains from the 1900 list. For smaller firms the odds are much worse. Put simply, change is imperative.
  • 12. “ It will be years – not in my time – before a woman will become Prime Minister.” Margaret Thatcher, 1974 Anticipating the future is tricky
  • 13. But thinking about the future is essential ‘ In preparing for battle I have always found that plans are useless, but planning is indispensable.’ Dwight D. Eisenhower
  • 14. Future Quiz When was the phrase “nothing is permanent but change” written?
  • 15. Answer Between 540BC-480BC by Heraclitus
  • 16. According to former US Secretary of Education Richard Riley…
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  • 22. Times of economic downturn are times to invest in people and workplace innovation. Now is the time to engage people in finding creative solutions.
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  • 26. CHINA AND THE KNOWLEDGE ECONOMY
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  • 31. SOURCE: Wall Street Journal, 24th March 2008
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  • 51. 24 th January 2022
  • 52. 24 th January 2022 What will I be doing?
  • 53. 24 th January 2022 The Economy The Workplace The Workforce Technology
  • 54. 24 th January 2022: Global Threats and Exciting Opportunities Micro Global Control Influence Adapt to things that cannot be changed
  • 55. Traditional ways of organising work and traditional approaches to management are inadequate in an increasingly volatile world.
  • 56. Work and Capital Svenskt N ä ringsliv – Confederation of Swedish Enterprise Then Work Anonymous and replaceable Capital Personal and unique
  • 57. Work and Capital Svenskt N ä ringsliv – Confederation of Swedish Enterprise Then Now Work Anonymous and replaceable Capital Personal and unique
  • 58. Work and Capital Svenskt N ä ringsliv – Confederation of Swedish Enterprise Then Now Work Anonymous and replaceable Personal and unique Capital Personal and unique More and more anonymous and replaceable
  • 59. “ . . . a clear concentration on those factors in the work environment which determine the extent to which employees can develop and use their competencies and creative potential to the fullest extent, thereby enhancing the company’s capacity for innovation and competitiveness while enhancing quality of working life.” Hi-Res Study (available at www.ukwon.net)
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  • 72. “ People are proud to work here. Proud of colleagues, proud of the company and proud of themselves.” David, Managing Director
  • 73. “ I wonder if David knows how people are treated? I’m sure he wouldn’t want his company to be run like that”. Trish, Shopfloor Worker
  • 76. Dialogue, Reflection, Negotiated Action Shared Knowledge & Intelligence
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  • 78. Entrepreneurial Organisations and Entrepreneurial Individuals INDIVIDUALS ORGANISATIONS Conforming Entrepreneurial Conforming Entrepreneurial
  • 79. Entrepreneurial Organisations and Entrepreneurial Individuals INDIVIDUALS ORGANISATIONS Conforming Entrepreneurial Conforming Entrepreneurial Sally
  • 80. Entrepreneurial Organisations and Entrepreneurial Individuals INDIVIDUALS ORGANISATIONS Conforming Entrepreneurial Conforming Entrepreneurial CONFORMITY
  • 81. Entrepreneurial Organisations and Entrepreneurial Individuals INDIVIDUALS ORGANISATIONS Conforming Entrepreneurial Conforming Entrepreneurial SYMBOLIC ENTREPRENEURSHIP
  • 82. Entrepreneurial Organisations and Entrepreneurial Individuals INDIVIDUALS ORGANISATIONS Conforming Entrepreneurial Conforming Entrepreneurial Jess
  • 83. Entrepreneurial Organisations and Entrepreneurial Individuals INDIVIDUALS ORGANISATIONS Conforming Entrepreneurial Conforming Entrepreneurial RESISTED
  • 84. Entrepreneurial Organisations and Entrepreneurial Individuals INDIVIDUALS ORGANISATIONS Conforming Entrepreneurial Conforming Entrepreneurial Sonya
  • 85. Entrepreneurial Organisations and Entrepreneurial Individuals INDIVIDUALS ORGANISATIONS Conforming Entrepreneurial Conforming Entrepreneurial ENTREPRENEURIAL ORGANISATION
  • 86. FORMAL, RIGHTS-BASED REFLECTIVE AND KNOWLEDGE-BASED TEAM-BASED PROBLEM SOLVING INFORMAL Self-organised teamworking Empowering job design and individuals engaged in dialogue Employees participating as experts in improvement and innovation Partnership involving Trade Union or Workplace Representatives
  • 87. FORMAL, RIGHTS-BASED REFLECTIVE AND KNOWLEDGE-BASED TEAM-BASED PROBLEM SOLVING INFORMAL Self-organised teamworking Empowering job design and individuals engaged in dialogue Knowledge Sharing Partnership involving Trade Union or Workplace Representatives Employees participating as experts in improvement and innovation
  • 88. FORMAL, RIGHTS-BASED REFLECTIVE AND KNOWLEDGE-BASED TEAM-BASED PROBLEM SOLVING INFORMAL Self-organised teamworking Empowering job design and individuals engaged in dialogue Knowledge Sharing TACIT KNOWLEDGE INTO STRATEGY STRATEGY INTO PRACTICE Partnership involving Trade Union or Workplace Representatives Employees participating as experts in improvement and innovation
  • 89. FORMAL, RIGHTS-BASED REFLECTIVE AND KNOWLEDGE-BASED TEAM-BASED PROBLEM SOLVING INFORMAL Self-organised teamworking Empowering job design and individuals engaged in dialogue Knowledge Sharing TACIT KNOWLEDGE INTO STRATEGY STRATEGY INTO PRACTICE Ensuring quality of dialogue Partnership involving Trade Union or Workplace Representatives Employees participating as experts in improvement and innovation
  • 90. FORMAL, RIGHTS-BASED REFLECTIVE AND KNOWLEDGE-BASED TEAM-BASED PROBLEM SOLVING INFORMAL Self-organised teamworking Empowering job design and individuals engaged in dialogue Knowledge Sharing TACIT KNOWLEDGE INTO STRATEGY STRATEGY INTO PRACTICE Ensuring quality of dialogue MANAGEMENT SYSTEMS & PROCEDURES PRODUCTIVE REFLECTION Partnership involving Trade Union or Workplace Representatives Employees participating as experts in improvement and innovation
  • 91. Productive Reflection and Transformation Productive Reflection Individual creativity Team effectiveness Organisational innovation and transformation
  • 92. ERICSSON RADIO SYSTEMS, G Ä VLE The Green Room
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