The document describes PRESTO, a digital platform that helps companies innovate, foster loyalty, and improve performance. It does this through 19 core modules that help with strategy deployment, process optimization, and talent enhancement. The modules empower teams to continuously improve processes and increase visibility for senior management. PRESTO has been successfully implemented by several companies to catalog processes, share best practices, and collaboratively solve challenges.

1. PRESTO Digital Enterprise
Operational Excellence performance enhancer
Innovate, foster loyalty, perform

3. “Authority should be vested in the
people doing the work to improve
their own processes to teach them
how to measure them and to
understand them. They should not
have to ask for permission to improve
their processes”
- Steve Jobs

4. Empower your company
to innovate with PRESTO Senior
Management
Team leaders
PRESTO empowers Team
Leads to continuously
improve processes by
teaching Lean
methodologies to their
staff while increasing
visibility to Senior
Management into where
their support is necessary
to act on opportunity Process
improvement
opportunities
Staff

5. Continuous Improvement starts with a

6. Strategy
deployment
Turn strategies into
a concrete
implementation
roadmaps
6
Innovate, foster loyalty and perform
Engage and act with our software as a service
Process
optimisation
Drive core business
processes on
E2E basis
Talent
enhancement
Enable
organisational
resources to grow by
seeing the vision,
actions and
results
The PRESTO platform enables non-
confrontational hypothesis cultivation to make
organic innovation a collaboration-based and
ongoing business-as-usual daily activity.

7. Strategy Design and Execution through integrated and
aligned business management PRESTO modules
1. Hoshin planning / Balance scorecard
2. Key performance indicators (KPIs)
3. Change management
Strategy
deployment
Process
optimisation
Talent
enrichment
4. Organisational & functional touch point
mapping
5. Paperless office (document management)
6. Operational readiness
7. Issues & change requests
8. Waste reduction
9. Continuous improvement
10. Ideation
11. Best practice management
12. Audit, quality and maturity assessment
13. Operational risk management
14. Process supply & demand analytics
15. IT application management
16. Process competency management
17. Skill endorsement
18. Productivity skill assessment
19. Roles, responsibilities, and workload
profiling
Develop and cascade the
business strategy, track
and manage performance
levels through effective
initiative management
Capture and catalogue your
taxonomy of business processes,
eliminate wastes,
continuously improve and
innovate your operating model
Unlock the potential
through people capability
assessment and
recognition, while aligning
to strategy and processes
*
* PRESTO comprises 19 core modules which could be deployed individually or on consolidated basis in alignment with organisational context and aspirations

8. Stop losing know-how
Enhance knowledge retention with PRESTO
• All your information, structured effectively and
conveniently available (easy-to-use)
• Map your current state ONCE! And keep it
updated for less than 60-minutes a week
• Processes & improvement opportunities captured
and catalogued with ease
• Subject matter experts and their talent profiles
readily available and flagged ‘for life’
• All your projects and change management
reporting (e.g. Gantt charts, project charters etc.)
all in one place
“PRESTO is a precursor to ANY Digital
Transformation work so that the company first
catalogues their processes, client journeys,
employee journeys and then their IT systems in
conjunction to the same AND then takes the
time to scrub the processes first before starting
to spend time in building a Digital frontier”.
- Rumi Contractor, President & COO of
Quinnox, Inc.

9. Stop wasting paper
(and all that time dedicated to administration activities to keep your files updated)
Optimise laptop usage
to transform
workshops into
‘connect and
collaborate’ problem
solving session
Real-time accessibility into:
• Company organisational chart
• Catalogue of processes
• Touch points (SIPOC)
• Value Stream Maps
• Projects, tasks & milestones
• IT application improvement opportunities
(bugs & enhancements)
• Process wastes and faulty interactions
• Risk and control self assessments
….. and much more

10. Invest in discipline
sense of
ownership
10
PRESTO is a business performance enhancement solution offering a fresh
perspective on operational discipline to many aspects of business management
that are often missed using traditional approaches
sense of urgency
sense of corporate
citizenship
(sense of purpose)
PLAN
DO
CHECK
ACT

11. Matrix Reporting
lines
Assignment
Vs
Allocation
Manage
Title (Position)
Vs
Role (Function)
Break down silos by supporting cross-
functional, cross-business groups and
other work models that do not
maintain strict vertical business units
grouped by function and
geography.

12. Responsible
The person who is assigned to
do the work
Accountable
The process owner who makes the final
decision.
(the responsible party is accountable to
this person)
Consulted
The person who should be consulted
before a decision or action is taken. This
could be a stakeholder or subject matter
expert.
Informed
Those who receive output from the
process or task or who need to stay
informed.
the RACI matrix
Take
1 step closer
to your
AGILE ORGANISATION
with
With your organisational hierarchy in a state of
constant change, PRESTO ensures that roles and
responsibilities are well defined so that the
operational know-how which has been matured
over the course of time does not get ‘lost in the
hierarchical shuffle’

13. excessive controls
Teach Lean methodologies to constantly reduce waste and
upstream
errors
excessive manual work
overproduction
defects &
rework
role &
responsibility
confusion
downtime
& waiting
substandard
services
ave

14. As your team leads validate the
costs and benefits associated
with the opportunities which
arrive on PRESTO’s dashboard,
your leadership team will have
more confidence in accelerating
tactical decision making to
‘cultivate’ low hanging fruits
offering a broader vision into the
long-term investments required
to achieve corporate
breakthrough goals
Top-down Governance,
bottom-up validation
Give 360° visibility into your portfolio of opportunities

15. Teach team leaders to use basic
analytics when making decisions
Mean (average), median & mode
Linear regression forecasting
Root cause analysis

16. Link your portfolio of
corporate initiatives to all
the ongoing projects and
exercises to measure the
level of commitment and
participation of every staff
member
Key features
• task & milestone tracking
• calendar reporting
• project charter
• project governance
• Gantt chart
• roles, responsibilities &
expectation alignment
• cost / benefits analysis
• super filter & reporting
capabilities
• Customisable & limitless
kanban boards
• Graph & diagram reporting
16
CASCADE STRATEGY & DRIVE CHANGE
ASSIGN OWNERSHIP
Use the RACI logic to agree roles
and responsibilities at the task
level
MAP DEPENDENCIES
Understand the impacts that each
project has on the overall
portfolio of goals agreed at the
middle and senior level

17. Streamline and enhance your
KPI Management Reporting

18. Take talent management to its next level
roles, responsibilities & expectation management
18
Optimise your relationship with HR &
L&D by creating and managing
your company skills bank
collectively.
Customise talent profiles to fit job
descriptions
Manage supply & demand at the
resource level to set expectations with
Senior Management
Track roles, responsibilities and
knowledge gaps clearly and
concisely at the personal level

19. Don’t miss a beat
Projects
❑ Project setup
❑ Status change
❑ Task completion
KPIs
❑ Out of tolerance
Documents
❑ Expiration
❑ Required
maintenance

20. API feeds API feeds
API feedsAPI feeds
upload /extract
single sign on
Automate to maximise efficiency
A
P
I

21. ‘With PRESTO we became a more flexible organisation offering our
staff and their leaders a structured means to capture know-how,
share best practices and collaborate to solve daily challenges’
-Faiyaz Ahmad, Head of IT, M.A.H.Y. Khoory & Co
UAE water
pump and
recycled paper
pioneer
M.A.H.Y. Khoory
& Co. L.L.C.
chooses PRESTO
Digital Enterprise
to jump start
their innovation
program
... in the first 90 daysCASE STUDY
158
Improvement ideas identified
actions
taken
921
582
opened
closed
100 logins
(average per day)
Key information
entered into PRESTO
• 10 business areas
• 642 employees
• 84 teams
• 200+ processes
catalogued
25 hours / week
$aved on
administration
activities (data retrieval,
report compilation, etc.)
130 KPIs created

22. Launch date: May 2018
Locations: 15+ (Dubai & Abu Dhabi)
Users: 2,400
Projects managed to date: 900+
Estimated spreadsheets eliminated: 100+
Systems decommissioned: 2
Logins per day: 150+
The M.A.H.Y. Khoory Group &
PRESTO Digital Enterprise
• Change / PMO
• Documents
• Issues
• Ideas
• Skills
• Waste
‘'PRESTO is a source of inspiration for our staff and their leaders in the
way it puts structure into the roles and responsibilities that are essential
to our business.’
-Shabbir Haideri,
Group General Manager at the M.A.H.Y. Khoory Group, Dubai

23. TOPP Tactical Intelligence, Ltd.
27 Old Gloucester Street, London
WC1N 3AX
+44 7785 11 4256 (UK)
+39 351 221 4087 (Italy)
www.toppti.com
info@toppti.com
About PRESTO
PRESTO's original prototype was first launched as a stand-alone tool
by a group of Italian business professionals in collaboration with a
local university within a multinational financial organisation who had
acquired the complete back-office depository bank servicing arm of
an Italian industry leader. The opportunity to build PRESTO presented
itself during the restructuring phase of the two organisations when the
vast differences between their managerial cultures, operational
know-how, language barriers and their business operating models
indicated a strong need to implement Lean methodologies into the
DNA of the new organisation.
While using PRESTO, the integration team together with Human
Resources, Risk and IT were able to successfully map customer and
client journeys, catalogue, measure and benchmark business
processes, standardise best practices and its terminology, become
more transparent and communicate change more effectively to
their supporting global shared service centres of excellence.
Since its launch, PRESTO has been further developed to include
additional idea cultivation features offered at a corporate-wide level
and has become a true instrument of organic innovation

24. About us
Prior to being software solution
providers and IT consultants, we were
operational leaders, business analysts,
problem solvers, and change
managers.
Bringing our proof-of-concept tool sets
which we used in the field and
partnering with our innovative &
creative product development team,
we have since become solution
designers and have articulated our
business know-how into high-powered
business automation. Our team of
consultants will impress you with their
problem solving skill sets and ingenuity
when transforming your requirements
into effective, user-friendly business
management solutions to help you
achieve all your digital transformation
goals and making sure you have the
support you need every step of the
way.