Single sign-on solutions help prevent productivity problems caused by requiring employees to memorize too many passwords. Strong authentication can help to ensure security.

1. Single Sign-on saves Productivity
Password issues consume countless employee hours and clog IT departments with help
requests, costing your organization a significant amount in lost productivity. Single sign-on
password management solutions can help remedy this problem, reducing inconvenience to your
employees and allowing them to spend their time more productively.
Employees at most companies and other organizations likely have multiple passwords they
must remember for work applications – a password to log in to their computer, another for email, another for health and other benefits management, more passwords for job specific
applications and so on. Keeping track of all the various usernames and passwords they are
responsible for can be difficult, and many employees end up having to regularly submit support
requests when they forget or lose a log-in or password.
Time is money, and when employees have to wait for IT to reset their log-in information or
having to do it themselves, they’re wasting time that could be better spent elsewhere. Also,
when your IT department is stuck processing multiple support requests for lost passwords or
log-ins, they’re devoting time and resources to menial tasks when they could be working on
more difficult and important tasks.
Single sign-on solutions reduce the number of passwords employees must learn, allowing them
to sign on to multiple applications with just one log-in and password. The end result of this is
fewer problems with lost passwords and greater productivity.
Single sign-on technology allows users to sign on to multiple applications by entering a single
log-in and password, usually when they activate their computer. In addition to reducing the
number of passwords and log-ins they must remember, employees also spend less time logging
in and out of applications, a further productivity gain.
To increase security for these password management solutions, companies and other
organizations can combine them with strong authentication methods such as smart cards. An
example of single sign-on solution combined with strong authentication would be a system that
required a user to insert a smart card into a USB port while signing on. The smart card would

2. contain code authenticating the user’s identity while he or she logged on. This provides an
added measure of security, as anyone else who obtained the user’s log-in and password would
not be able to gain access without the user’s smart card as well.
With single sign-on password management and strong authentication procedures, companies
can increase security while also increasing convenience for employees by keeping them from
having to memorize too many passwords and log-ins.
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