The story of how we struggled to adopt Agile and how we used Agile and DevOps to create a great product and a mature Agile environment.

1. Agile DevOps:
The Long, Ugly Story of How
We Got Better
Tommy Norman
Agile Practice Lead

2. Agenda
Context
Challenges
Improvements
Results

3. Tommy Norman
Agile Practice Lead Scrum Certified Microsoft MVP
AgileNashville.com TommyNorman.com @tommynorman
InformIT.com

4. CONTEXT

5. Company X
Healthcare
Software &
Hardware ~1000 Employees
Global Diverse Platforms Next Gen Project

6. Company X
Developer QA Manager Agile Coach

7. CHALLENGES

8. Teams Build Around Skillsets

9. Quality Assurance

10. Defect Management

11. Little Collaboration
Blah blah blah
blah blah…
Blah blah blah
blah blah…
?
Say
what?

12. Hardware Labs Mine!

13. Estimation & Planning
User Story
As a role I want this ability for this
business value.
Business Value: 900 Story Points: 3
2!
That’s
insane!
What’s
insane?

14. A Release in Jeopardy
1.0
Work
Harder!

15. IMPROVEMENTS

16. Agile Values and Principles

17. Agile Values and Principles
Working software is
the primary measure
of progress.Potentially
shippable at the
end of each
Sprint.
Definition of
Done
Limited
WIP
Make Work
Visible

18. IMPROVEMENTS
Cross Functional Teams

19. Scrum Teams

20. Organizational Silos
Leadership
Products
Developers QA Operations

21. Organizational Silos
Leadership
Products
Developers QA Operations

22. Leadership
Organizational Silos
Products
Developers QA Operations

23. Product Focus

24. Product Focus
CoreTeam.
Core Team Leads
Scrum Team Scrum Team

25. IMPROVEMENTS
Automated Environments

26. Testing Lab

27. Testing Lab

28. Automated Deployments

29. IMPROVEMENTS
Automated Testing

30. Quality Assurance
Automate all
the things!
Um, no.

31. Quality Assurance
Testing Principles
Test Case/Plan Management
Consolidated Tools
Testing Part of DoD

32. Test Automation
Now? Okay.

33. Test Automation

34. Emulator
Test Automation
Script
A
B
C




35. Test Automation
A
B
C



A
B
C




36. Test Automation
A
B
C




37. Test Automation
Sprint 1 Sprint 2
A
B
C



A
B
C



A
B
C



A
B
C



A
B
C




38. IMPROVEMENTS
Consolidated Tools

39. Too Many Tools
?

40. Consolidated Tools
Features User
Stories
Tasks Code
Test
Cases
Builds

41. RESULTS

42. Results (Anecdotal)
Team Confidence
Shared Vision
Distributed Product
Knowledge
Management
Confidence
Yay,
me!
Yay,
money!

43. Results
25% Decrease in
Support Overhead
50% Less Regression
Testing Time
30% Immediate
Drop in Defects
5/6 Last Sprints
Released to Beta
Successful 1.0
Public Release

44. Results

45. AND LASTLY…

46. What I Still Need Help With…
Muscle
Memory
Management
Buy In

47. Q & A
tnorman@hollandsquare.com
@tommynorman
www.hollandsquare.com