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DEMONSTRATING EVALUATION
      TECHNIQUES

Edward De Bono’s 6 thinking hats
              &
        Matrix Models


        Tom Houser - LoveChild
WHAT ARE EVALUATION TECHNIQUES
                   & WHY DO WE USE THEM?

  Evaluation techniques allow us to take a problem we are trying to
       solve or an idea we have had, and look at it objectively.

  Often when we are in the middle of a project we start to look at it
subjectively - based only on what we think of it. In advertising (and in
most things) you will almost always have a more successful outcome if
     you try to look at a problem from many different viewpoints.

Our automatic tendency is to generate solutions to problems based on
 previous experiences - this is sometimes known as the Set effect or
Einstellung (German for “attitude”) this tendency can be useful, but it
                      can also be detrimental.

 On a basic level, evaluation techniques make us to think differently
  about what we have done, to check they are as good as they can
                              possibly be.
EDWARD DE BONO’S 6 HATS

  The first evaluation technique I want to look at is Mr. Edward De
 Bono’s 6 hats. These 6 coloured hats function as a delightful visual
  metaphor for 6 different ways of evaluating ideas which De Bono
                             identified.

 The hats can be used on your own, but are really helpful in groups -
  where one person may have a tendency to think in one way (e.g.
pessimistically) whilst someone else thinks another way (creatively).

Reconciling two or more different ways of thinking can be hard, so the
 6 hats method gets everyone to focus on the way in which they are
thinking about a problem, hopefully enabling new divergent thinking
 around an idea and reducing the reliance on certain people to fulfil
                    certain roles in a discussion.
EDWARD DE
BONO’S 6 HATS

To demonstrate
how this method
works I am going
to evaluate an
idea I found on the
internet, Pugs
with Boobs - or
more accurately a
boob scarf
designed with
Pugs in mind.
WHITE HAT
                    FACTS & THINKING

                    This hat asks you to think
                    about the data and
                    information you have
                    available - the facts. It also
                    asks you to highlight any
                    missing information.

                    Examples;
                    • Pugs don’t have boobs
                    • Dogs don’t usually require
                    clothing
                    • Does the pug enjoy wearing
                    its boobs?
                    • How do you put the boobs on
                    the pug?
   White Hat        • When would you put boobs
     s & thinking
                    on the pug?
Fact
BLUE HAT
PLANNING

This hat is sometimes worn by a facilitator
throughout a meeting - it monitors the
thinking process, making sure the right
hat is being used at the right time - it
should be used at the beginning and end of
sessions to define objectives.

Examples;                                      Blue Hat
•We need to make sure we don’t spend too       Planning
much time black hatting the idea (being
critical)
• Its important we spend time Green
hatting this idea - to explore other ways it
could be expanded.
YELLOW HAT
             OPTIMISM

             This hat invites positive evaluation of the
             idea, it is the opposite to the black hat. It
             can be useful when other hats run dry.

Yellow Hat   Examples;
             • It is a unique idea, not something i’ve
Optimism     seen before
             • I can see how pet owners would find this
             funny
             • This is the sort of product that would get
             spread all over the internet
             • You could try this product on other
             animals, it would still work, or even people.
BLACK HAT
PESSIMISM & CAUTION

This hat invites negative, critical
evaluation of the idea, it is the opposite to
the white hat. It is easy to use but can
disrupt other hats if not controlled - it is
used to identify flaws in ideas which may
not have been noticed.

Examples;
• This is just a novelty product
• Pugs don’t need to wear scarves or boobs
• People might be offended by this
• It probably wouldn’t be good for the dog
to wear this all the time                       Black Hat
• Its not fair on the dog
• It looks stupid
                                                Pessimism
RED HAT
                      INTUITION & EMOTION

                      This hat uses intuition, gut reaction
                      and emotion from the people involved
                      in the meeting, recording what they
                      think about it straight off the bat.

                      Examples;
                      • This is funny, it appeals to my sense
                      of humour
                      • I would share this with people who
                      have pugs and they would find it
                      hilarious
                      • I don’t know whether this would
                      always remain as funny?
      Red Hat
Intuition & emotion
GREEN HAT
CREATIVITY

This is a hat which invites creative
ideas of any kind, with little criticism -
the opportunity to produce lots of
material, which can then be evaluated
afterwards with other hats.

Examples;
• We could make them bigger, for
people
• The nipples could be speakers
• Its sort of like a st. bernard with tiny
barrels, but updated - could the boobs
hold booze?
• They could be quite nice to sleep on -     Green Hat
like actual boobs
                                             Creativity
MATRIX MODELS

Another method of evaluation, this uses a
grid to plot the relationship between two
different factors.


                                                Hilarious




                                                                                             S
                                                                                        BO UG
                                                                                          OB
                                                                                          P
                                                                                       •
                               of pet product




                                                                                                          E
                                 Funniness




                                                                                                          M
                                                                                                     ST Y
                                                                                                   CO IR
                                                Tittilating




                                                                                                        U
                                                                                                     FA
                                                                                                   •
                                                Amusing




                                                                    Y
                                                                   E K
                                                                 N EA
                                                               BO QU




                                                                                           LE NK
                                                Not Funny

                                                                 S




                                                                                               D
                                                              •




                                                                                             PI
                                                                                             A
                                                                                           •
                                                              Cheap      Average        Pricey     Ridiculous
       Keanu Reeves                                                        Cost of pet product
(This Matrix = not dystopian
science fiction masterpiece)


This can come in useful when analysing your idea in comparison to competitor
products or services - with pug boobs you could look at other novelty pet
products, and plot them on a matrix with cost vs. funniness - it can help you
test ideas and also highlight new angles for development
EXAMPLES OF WHEN I USE EVALUATION TECHNIQUES...

Evaluation techniques are one of the most valuable things I have learnt at
SCA 2.0, they are often what takes an OK idea and makes it brilliant. They
  also open up dialogue in groups and encourage constructive criticism.

  I have used this in the Love platform project we did earlier this term.
Because we kept stepping back and using techniques like 6 hats to analyse
what we were doing we ended up changing the idea many times - it allowed
                us to see problems we hadn’t anticipated.

Another project I used it on was the Swallow/Rita work with Cooper, where
we examined the drinks market in order to identify gaps which we could fill
                                and exploit.

We also used evaluation techniques to some extent on the LOVE party which
 we planned - working as a group to feedback concerns and adjust what we
 were planning, using evaluation techniques made communicating easier.

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Evaluation Techniques Assessment

  • 1. DEMONSTRATING EVALUATION TECHNIQUES Edward De Bono’s 6 thinking hats & Matrix Models Tom Houser - LoveChild
  • 2. WHAT ARE EVALUATION TECHNIQUES & WHY DO WE USE THEM? Evaluation techniques allow us to take a problem we are trying to solve or an idea we have had, and look at it objectively. Often when we are in the middle of a project we start to look at it subjectively - based only on what we think of it. In advertising (and in most things) you will almost always have a more successful outcome if you try to look at a problem from many different viewpoints. Our automatic tendency is to generate solutions to problems based on previous experiences - this is sometimes known as the Set effect or Einstellung (German for “attitude”) this tendency can be useful, but it can also be detrimental. On a basic level, evaluation techniques make us to think differently about what we have done, to check they are as good as they can possibly be.
  • 3. EDWARD DE BONO’S 6 HATS The first evaluation technique I want to look at is Mr. Edward De Bono’s 6 hats. These 6 coloured hats function as a delightful visual metaphor for 6 different ways of evaluating ideas which De Bono identified. The hats can be used on your own, but are really helpful in groups - where one person may have a tendency to think in one way (e.g. pessimistically) whilst someone else thinks another way (creatively). Reconciling two or more different ways of thinking can be hard, so the 6 hats method gets everyone to focus on the way in which they are thinking about a problem, hopefully enabling new divergent thinking around an idea and reducing the reliance on certain people to fulfil certain roles in a discussion.
  • 4. EDWARD DE BONO’S 6 HATS To demonstrate how this method works I am going to evaluate an idea I found on the internet, Pugs with Boobs - or more accurately a boob scarf designed with Pugs in mind.
  • 5. WHITE HAT FACTS & THINKING This hat asks you to think about the data and information you have available - the facts. It also asks you to highlight any missing information. Examples; • Pugs don’t have boobs • Dogs don’t usually require clothing • Does the pug enjoy wearing its boobs? • How do you put the boobs on the pug? White Hat • When would you put boobs s & thinking on the pug? Fact
  • 6. BLUE HAT PLANNING This hat is sometimes worn by a facilitator throughout a meeting - it monitors the thinking process, making sure the right hat is being used at the right time - it should be used at the beginning and end of sessions to define objectives. Examples; Blue Hat •We need to make sure we don’t spend too Planning much time black hatting the idea (being critical) • Its important we spend time Green hatting this idea - to explore other ways it could be expanded.
  • 7. YELLOW HAT OPTIMISM This hat invites positive evaluation of the idea, it is the opposite to the black hat. It can be useful when other hats run dry. Yellow Hat Examples; • It is a unique idea, not something i’ve Optimism seen before • I can see how pet owners would find this funny • This is the sort of product that would get spread all over the internet • You could try this product on other animals, it would still work, or even people.
  • 8. BLACK HAT PESSIMISM & CAUTION This hat invites negative, critical evaluation of the idea, it is the opposite to the white hat. It is easy to use but can disrupt other hats if not controlled - it is used to identify flaws in ideas which may not have been noticed. Examples; • This is just a novelty product • Pugs don’t need to wear scarves or boobs • People might be offended by this • It probably wouldn’t be good for the dog to wear this all the time Black Hat • Its not fair on the dog • It looks stupid Pessimism
  • 9. RED HAT INTUITION & EMOTION This hat uses intuition, gut reaction and emotion from the people involved in the meeting, recording what they think about it straight off the bat. Examples; • This is funny, it appeals to my sense of humour • I would share this with people who have pugs and they would find it hilarious • I don’t know whether this would always remain as funny? Red Hat Intuition & emotion
  • 10. GREEN HAT CREATIVITY This is a hat which invites creative ideas of any kind, with little criticism - the opportunity to produce lots of material, which can then be evaluated afterwards with other hats. Examples; • We could make them bigger, for people • The nipples could be speakers • Its sort of like a st. bernard with tiny barrels, but updated - could the boobs hold booze? • They could be quite nice to sleep on - Green Hat like actual boobs Creativity
  • 11. MATRIX MODELS Another method of evaluation, this uses a grid to plot the relationship between two different factors. Hilarious S BO UG OB P • of pet product E Funniness M ST Y CO IR Tittilating U FA • Amusing Y E K N EA BO QU LE NK Not Funny S D • PI A • Cheap Average Pricey Ridiculous Keanu Reeves Cost of pet product (This Matrix = not dystopian science fiction masterpiece) This can come in useful when analysing your idea in comparison to competitor products or services - with pug boobs you could look at other novelty pet products, and plot them on a matrix with cost vs. funniness - it can help you test ideas and also highlight new angles for development
  • 12. EXAMPLES OF WHEN I USE EVALUATION TECHNIQUES... Evaluation techniques are one of the most valuable things I have learnt at SCA 2.0, they are often what takes an OK idea and makes it brilliant. They also open up dialogue in groups and encourage constructive criticism. I have used this in the Love platform project we did earlier this term. Because we kept stepping back and using techniques like 6 hats to analyse what we were doing we ended up changing the idea many times - it allowed us to see problems we hadn’t anticipated. Another project I used it on was the Swallow/Rita work with Cooper, where we examined the drinks market in order to identify gaps which we could fill and exploit. We also used evaluation techniques to some extent on the LOVE party which we planned - working as a group to feedback concerns and adjust what we were planning, using evaluation techniques made communicating easier.