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Scaling Informal Learning - Tools and Infrastructure for Workplace Learning
1. http://Learning-Layers-euhttp://Learning-Layers-eu
Learning Layers
Scaling up Technologies for Informal Learning in SME Clusters
Scaling Informal Learning
Designing tools and an infrastructure for workplace learning
Tobias Ley, Institute of Informatics,Tallinn University, Estonia
Talk at MINDTREK OPEN MIND 2015, Tampere, Finland, 22 September 2015
3. http://Learning-Layers-eu
The Dilemma of Informal
Learning at the Workplace
How do people learn at the workplace?
• Ask colleagues, search for help, try
things out, learn from experience
• Learning is informal, connected to
work practices, multi-episodic, just-
in time [Hart 2011, Kooken 2009]
How do learning technologies look like?
• follow traditional training models
• based on direct classroom instruction
and courses transfered to the screen
[Kraiger 2008]
highly effective
individualized
contextualized
motivating
does not scale
not persistent
few benefit
expensive
4. http://Learning-Layers-eu
Mechanisms for Scaling Informal
Learning
• Address learning in work practices
• Unlock peer production and organisational
learning
• Scaffolding for meaningful learning
• Build on common scalable infrastructure
• Scale through regional clusters
6. http://Learning-Layers-eu
Deployment & Sustainability
Scaling in Regional Clusters
Architecture & Integration Layer
Integration through Common Infrastructure, Software Development and Tools
Workplace Learning Layer
Integration through Workplace Learning Practices
Scaling Informal Learning:
Project Architecture
6
Interaction Layers: An Ecosystem of Tools
Social Semantic Layer
Integration through Shared Meaning
Interacting with
Physical Objects
Interacting
with People
Interacting with
Digital Materials
Straw Building How To
X3-PVQX3-PJC
X3-POZ PLC Equipment
7. http://Learning-Layers-eu
Deployment & Sustainability
Scaling in Regional Clusters
Scaling Informal Learning:
Project Architecture
7
Interaction Layers: An Ecosystem of Tools
Social Semantic Layer
Integration through Shared Meaning
Interacting with
Physical Objects
Interacting
with People
Interacting with
Digital Materials
Straw Building How To
X3-PVQX3-PJC
X3-POZ PLC Equipment
Architecture & Integration Layer
Integration through Common Infrastructure, Software Development and Tools
Workplace Learning Layer
Integration through Workplace Learning Practices
8. http://Learning-Layers-eu
DESIGN-BASED RESEARCH
AND CO-DESIGN
Learning in Work Practices
8
Ley, T., Cook, J., Dennerlein, S., Kravcik, M., Kunzmann, C., Pata, K., Purma, J., Sandars, J., Santos, P.,
Schmidt, A., Al-Smadi, M., Trattner, C. (2014). Scaling informal learning at the workplace: a model and
four designs from a large-scale design-based research effort. British Journal of Educational Technology,
in press.
10. http://Learning-Layers-eu
Straw Building
How To
X3-PVQX3-PJC
X3-POZ PLC Equipment
One possible
Construction Scenario
Explaining the use of a new
construction technique and
materials on site
Making video material available
on site through QR tagsUse of video recording and
annotation
Further questions on the use of
the technique connected to site
Material, questions and best
practices collected and
discussed
Collection transformed into
instructional material to
enhance traditional training
12. http://Learning-Layers-eu
One possible
Healthcare Scenario
Two practice staff visit a
NHS training on a new
guideline for dementia
Staff collect materials from training and
further research for their revalidation
Other staff
ask questions
about the guideline
Material and questions evolve
into a local implementation
plan for the practice
Other regional practices and the
CSU join the effort to learn
about implementation
problems and practices
Implementation Plan
Guideline
X3-PVQX3-PJC
X3-POZ Dementia
16. http://Learning-Layers-eu
Deployment & Sustainability
Scaling in Regional Clusters
Scaling Informal Learning:
Project Architecture
16
Social Semantic Layer
Integration through Shared Meaning
Straw Building How To
X3-PVQX3-PJC
X3-POZ PLC Equipment
Architecture & Integration Layer
Integration through Common Infrastructure, Software Development and Tools
Workplace Learning Layer
Integration through Workplace Learning Practices
Interaction Layers: An Ecosystem of Tools
Interacting with
Physical Objects
Interacting
with People
Interacting with
Digital Materials
17. http://Learning-Layers-eu
AN ECOSYSTEM OF TOOLS TO
SUPPORT INFORMAL LEARNING
Scaling Informal Learning Interactions
17
Ley, T., Cook, J., Dennerlein, S., Kravcik, M., Kunzmann, C., Pata, K., Purma, J., Sandars, J., Santos, P.,
Schmidt, A., Al-Smadi, M., Trattner, C. (2014). Scaling informal learning at the workplace: a model and
four designs from a large-scale design-based research effort. British Journal of Educational Technology,
in press.
Tomberg, V., Smadi, M., Treasure-Jones, T., & Ley, T. (2013). A Sensemaking Interface for Supporting
Doctor’s Learning at the Workplace – A Paper Prototype Study. In M. Divitini, T. Ley, S. Lindstaedt, V.
Pammer, & M. Prilla (Eds.), Proceedings of ECTEL meets ECSCW 2013, the Workshop on Collaborative
Technologies for Working and Learning, Sept. 21, 2013, Cyprus (pp. 54–58). Aachen: CEUR Workahop
Proceedings. Retrieved from http://ceur-ws.org/Vol-1047/paper12.pdf
22. http://Learning-Layers-eu
Bits and Pieces - Sensemaking
about Learning Experiences
22
Software: http://developer.learning-layers.eu/tools/bits-and-pieces/
Running Demo
23. http://Learning-Layers-eu
Deployment & Sustainability
Scaling in Regional Clusters
Scaling Informal Learning:
Project Architecture
23
Interaction Layers: An Ecosystem of Tools
Interacting with
Physical Objects
Interacting
with People
Interacting with
Digital Materials
Architecture & Integration Layer
Integration through Common Infrastructure, Software Development and Tools
Workplace Learning Layer
Integration through Workplace Learning Practices
Social Semantic Layer
Integration through Shared Meaning
Straw Building How To
X3-PVQX3-PJC
X3-POZ PLC Equipment
24. http://Learning-Layers-eu
SHARED MEANING IN ARTEFACT-
MEDIATED COLLABORATION
Scaling Meaning Making
24
Seitlinger, P., & Ley, T. (2014). Verbatim and semantic imitation in indexing resources on the Web: A
fuzzy-trace account of social tagging. Applied Cognitive Psychology, in press.
Seitlinger, P., & Ley, T. (2012). Implicit Imitation in Social Tagging: Familiarity and Semantic
Reconstruction. In Proceedings of ACM SIGCHI Conference on Human Factors in Computing Systems
(CHI 2012) (pp. 1631–1640). New York: ACM Press.
Seitlinger, P., Kowald, D., Trattner, C., & Ley, T. (2013). Recommending Tags with a Model of Human
Categorization. In Conference on Information and Knowledge Management, CIKM’13, Oct. 27–Nov. 1,
2013, San Francisco, CA, USA. (pp. 2381–2386). New York: ACM Press. doi:10.1145/2505515.2505625
Kump, B., Moskaliuk, J., Dennerlein, S., & Ley, T. (2013). Tracing knowledge co-evolution in a realistic
course setting: A wiki-based field experiment. Computers & Education, 69, 60–70.
25. http://Learning-Layers-eu
How shared meaning emerges in
Artefact-Mediated collaboration
• How do people come to
agreement on meaning in
the world?
• Shared Meaning is a
result of social practices
and negotiation around
concrete things (Wenger, 1998)
• Semantic Stabilization
happens over time as
people describe things
(Wagner et al., 2014)
25
ToiletHow To
Lightning SolutionX3-PJC
X3-POZ
PLC Equipment
26. http://Learning-Layers-eu
Who When Where What ... ... ... ... ... ...
An Artefact
Actor Network
User
Profile
Resource
Profile
Topic
Modeling
Recommended
Resource
Each interaction
increases the network ...
... and is tracked in the history
Trust and Social
Network
Traces of the Network History
Knowledge is built by people
interacting with other people and artefacts
New Information displayed to
Support User Interactions
Intelligent Services
derive new information
1
2
3
4
5
Who When Where What ... ... ... ... ... ...
Who When Where What ... ... ... ... ... ...
Who When Where What ... ... ... ... ... ...
Whom to ask? What to read and watch? Who are the experts? What do people talk about?What’s the quality?
27. http://Learning-Layers-eu
A recommender that
mimics human thinking
• How do you describe
this resource?
• A mechanisms that
guesses the words that
you will use
• Two step process:
– First generate meaning
– Then produce words
27
Dementia
Guideline
NHS
Seitlinger, P., Kowald, D., Trattner, C., & Ley, T. (2013). Recommending Tags
with a Model of Human Categorization. In Conference on Information and
Knowledge Management, CIKM’13, Oct. 27–Nov. 1, 2013, San Francisco, CA,
USA. (pp. 2381–2386). New York: ACM Press. doi:10.1145/2505515.2505625
28. http://Learning-Layers-eu
Deployment & Sustainability
Scaling in Regional Clusters
Scaling Informal Learning:
Project Architecture
28
Interaction Layers: An Ecosystem of Tools
Social Semantic Layer
Integration through Shared Meaning
Interacting with
Physical Objects
Interacting
with People
Interacting with
Digital Materials
Straw Building How To
X3-PVQX3-PJC
X3-POZ PLC Equipment
Workplace Learning Layer
Integration through Workplace Learning Practices
Architecture & Integration Layer
Integration through Common Infrastructure, Software Development and Tools
31. http://Learning-Layers-eu
The Layers Box in
Bad Zwischenahn
Delivery of the first Layers Box to the
Training Center of the Northern
German Construction Industry
33. http://Learning-Layers-eu
DevOpsUse Life Cycle
for Continuous Innovation
Involving end users in the design
and development process
• ideas and needs
• co-design
• beta testing
• context adaptation
• awareness
36. http://Learning-Layers-eu
Requirements Bazaar
• Web-based open continuous innovation
platform
• Easy to use for end users
• Social features for communication between
end users and developers
• Support for distributed teams
• Shall increase commitment of stakeholders
• Open API to embed it into apps
40. http://Learning-Layers-eu
Scaling Informal Learning:
A Multifaceted Challenge
• Designing technology that blends into work practices
and supports informal learning is a major challenge
• An ecosystem of tools can be integrated by
technologies that learn about meaning from
interactions in social practices
• Scaling the technology rests on a componentized
architecture based on APIs that is adaptable and
controllable for SMEs
• EU projects can successfully follow an Open Source
Development Strategy
40
41. http://Learning-Layers-eu
Learning Layers
41
Tobias Ley
Tallinn University
Institute of Informatics
tley@tlu.ee
skype tobias_ley
Twitter @tobold
http://tobiasley.wordpress.com
Learning Layers Project
ICT EU-FP7, 12mEUR, 2012-2016
Web: http://learning-layers.eu
Software: http://github.com/learning-layers