The Coffee Bean & Tea Leaf(CBTL), Business strategy case study
Results Measurement in Conflict-Affected environments
1. Qualitative aspects of
results measurement in
conflict-affected
environments
SDC, Thun, 15 May 2013
www.Enterprise-Development.org
Jim Tanburn, Coordinator, DCED
Tanburn@Enterprise-Development.org
2. Key elements in the DCED Standard
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1. Articulating the results chain
2. Defining the indicators of change
3. Good measurement practices
4. Handling attribution
5. Wider change in the system or market
6. Relating to programme costs
7. Reporting results
8. Managing the system
3. Programme facilitates
training to small scale
farmers
Small scale farmers
increase knowledge of
post-harvest practices
Programme facilitates
inputs to target groups
on credit
Small scale farmers use
improved inputs
Farmers improve
post-harvest practices
Increased yield
of paddy rice
Young people better able
to provide for themselves
and their families
Increased social status of
young people
Better inter-generational
relations
Less conflict
Community do not
understand how beneficiaries
were selected
Jealousy, frustration and
tensions in community
Increased conflict
Farmers see benefits of
improved practices and
inputs
Farmers purchase inputs
from commercial
suppliers in future
An example of a results chain in a CAE
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4. Who is using the DCED Standard?
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5. www.Enterprise-Development.org
Qualitative information is essential for…
• Project management
• Systemic change
• Assessing participant satisfaction
• Assessing unexpected results of project
(positive and negative)
• Estimating impact of project on conflict
• Attribution
7. www.Enterprise-Development.org
Example from SEED programme in Somalia
• Early warning signs of conflict
– Boycott of programme meetings by invited parties
– Unofficial meetings with a negative agenda
convened locally to discuss the Programme
– Reluctance by state officials/interest
groups/beneficiaries to participate in Programme
interventions
– Expression of grievances/discontent around
resource distribution
8. The DCED provides some support
• The Standard (EFS), Walk-through,
FAQs etc.
• Guidance for use of the Standard in
CAEs
• Implementation Guidelines, case
studies, Reader (English/French) ...
• Consultant market-place
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9. For more information, please visit the DCED
website > DCED Guidance > DCED
Standard for Results Measurement
www.Enterprise-Development.org/page/measuring-and-reporting-results