3. Founded in 1986 to provide document management to legal industry Provides IT support to law firms of all sizes Support Assist Total Support Document Management Support Services also include: Business phone systems Backup Disaster Recovery About Total Networks
4. What technology tools are Arizona’s law firms using? Total Networks sent survey to Arizona law firms
7. “iManageis the absolute best document management program there is for organizing each client's directory, providing document numbers, and all of the other features the program offers.” “Omegais a great system because it is so all-inclusive.” “ProLawis a very comprehensive system and easy to use.” “The CaseMap Suite works well for attorneys - flexible. It has great technical support, and they continue to improve the software's features regularly.” “Amicus: Easy use interface; good at calendaring and docketing.” “Timeslipsis a solid billing and time keeping program.” “TABS: The case management/calendaring portion works well.” What Works Well
8. “TrialDirector: not particularly intuitive” “TrialWorks: We don't like at all” “Summation has poor technical support, and they're over-priced” “Equitrac is extremely over-priced & is extremely slow” “Making double entries between Timeslips and Quickbooks is a recipe for error and a time killer” “redundant to enter things between Amicus, TimeSlips and QuickBooks” What Isn’t Working Well
9. iManage WorkSite Pros Cons iManage is highly customizable and can be tailored to meet the unique needs of almost any firm “Great to create paperless office” Most used document management software in the legal industry Superior functionality Software cost and hardware requirements may make it cost-prohibitive for the smallest firms The multitude of ways that things can be done in iManage make user training and follow-up a must. If users are left to figure it out on their own, they may discover a difficult way to do something that would otherwise be very simple
10. PC Law Pros Cons “Easy to use” “Easy to manage” “Very stable” Compliments Time Matters Very limited case management Does not scale well for very large firms User interface is dated
11. Omega Pros Cons “Omega is a great system because it is so all-inclusive: billing, timekeeping, docket, client matter control.” “Functions well” Good local support “No globalization, too many steps to perform simple tasks/functions” “Troublesome, and does not seem to gather feedback from their customers” “Does not highlight the target word when performing spell check, so you have to read the entire entry to find the selected word and context” “Omega is not user friendly, limited information allowed on file labels” “outdated”
12. ProLaw Pros Cons “Comprehensive system and easy to use” “An integrated software for both front and back office and has docketing modules for IP Firms” “Auto allocation of fee income into o/a and w/a profit centers” “Integrates with Westlaw for billing purposes” Integrates with iManage “No preset report for cash receipts by billing attorney” “Incompatible with WordPerfect” User interface requires a learning curve Migration from Sybase to SQL server can be expensive
13. Westlaw Pros Cons “Integrates well with ProLaw” “Very user friendly and you are able to contact them with questions and received a quick and helpful response.” “Expensive”
14. TABS Pros Cons “The case management/calendar-ing portion works well” Simple network deployment; requires minimal time to set up on work stations “The accounting portion of TABS is really bad. Becomes very cumbersome when needing locations/departments”
15. Time Matters Pros Cons Integrates relationships of contacts, documents, matters Docketing feature-rich Integrates well with iManage Total Networks is certified Older versions don’t integrate well with mobile devices Multitude of features requires guidance during system implementation Customization not always implemented
16. How to Create a Paperless Office Kevin Newell, Hymson Goldstein & Pantiliat
21. Total Networks is Platinum reseller of Fonality – Big business phone system for small business price HUD (Heads Up Display) – powerful application that connects your phone, your desktop, and your organization in one easy-to-use interface Business Phone Systems
